PIXMA MP830SERVICEMANUALCanonCopyright 2006, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. w
2. LIST OF ERROR DISPLAY / INDICATION Errors and warnings are displayed by the following ways: 1) Operator call errors are indicated by the Alarm LE
*1: Only for models supporting CD / DVD printing *2: Only for models not supporting CD / DVD printing NOT continuable).*1 printed at error occurrenc
2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (COPY button), or Alarm LED Lit in Orange) Service call errors are indic
Note: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste
##280 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.##281 TX Re-transmission of the procedur
2-4. Other Error Messages number of specified times but failed, or T5 time-over (60 sec.) has occurred.##779 TX After transmitting EOR-MPS in ECM t
2-5. Warnings Change the setting after removing the card. With a memory card inserted in the slot, change of the Read/Write attribute was attempted
2-6. Troubleshooting by Symptom Symptom SolutionFaulty operation The power does not turn on. The power turns off immediately after power-on. - Conf
*1: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists. - Perform bottom plate clean
2-7. Fax Communication Troubleshooting (1) Identification of a trouble A fax machine transmits image data to a receiver through a telephone line. A
Trademarks Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders. Copyright All rights
(2) Handling of a communication trouble Follow the procedure below to handle communication troubles. 1) Investigate the condition in which the troub
<Communication test between Canon machines> Conduct the 3-point communication shown in the diagram. Test flowchart of communication test betwe
3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) Service partNotes on replacement*1Adjustment / settings Operati
To the table of contents To the top<Part 1: 2. LIST OF ERROR DISPLAY / INDICATION>1-16
*1: General notes: - Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly. [See 3-2. Specia
3-2. Special Notes on Repair Servicing ***************************************************************************** If there is a power fa
- Disconnect the 2 connectors. Reassembly: - Connect the 2 connectors. - Connect the arrester ground wire. - Align the ground wire in the groove
(2) Cassette, front door (paper output tray), and door damper removal - Pull out the cassette and remove it from the machine. - Warp the front door u
Left hook Right ho
(6) DF front cover removal - Remove the screw. Release the hook while pushing it in the direction indicated by the arrow in the photo. (7) DF re
I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA MP830: Part 1: Maintenance
(8) Stop arm removal - Rotate the arm 90 degrees clockwise, pull it toward you to remove it. (9) DF grip cover and DF right cover removal - Remov
(10) Document feed unit removal - Remove the 5 screws and 1 connector. (11) Separation tab, document feed roller, and separation roller cleaning
(12) DF cable cover removal - Remove the 2 screws. Cable position: 1-26
(13) ADF hinge removal - Remove the 3 screws. (14) Operation panel (right and left) removal - Release 6 hooks each from the right and left operat
(16) Operation panel unit removal - Remove the 4 screws. - Remove the flat cable. (17) LCD unit removal - Remove the screw and disconnect the fla
(19) Scanner stop arm removal - Shift the both left and right stopper outward, then lift the Scanner Stop Arm. 1-29
(20) Scanner stopper removal - While holding the stopper perpendicular to the scanner unit, slide the stopper in the direction indicated by the arrow
- Hold the scanner unit upright and lift the left stopper in the direction indicated by the arrow 1 in the photo. - Slide the left of the scanne
(23) Main case unit removal - Remove the 4 screws. - Disconnect the solenoid connector, and lift the main case unit. (24) Base case and pri
1-33
II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consuma
1-34
1-35
(25) Logic board ass'y removal - Remove all the flat cables and harnesses from the logic board. - Remove the 7 screws. (26) Printer unit
To the table of contents To the top<Part 1: 3. REPAIR; 3-2. Special Notes on Repair Servicing>1-37
3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When at
*1 drop = 9 to 18 mg 2) CL base / CL gear is not feasible) *1 drop = 9 to 18 mg No Part name Where to apply grease/ oilGrease/ oil nameGrea
3) PR shaft / LF roller bushing *1 drop = 9 to 18 mg 4) Open button No Part name Where to apply grease/ oilGrease/ oil nameGrease/ oil amountNu
(3) Waste ink counter setting Before replacement of the logic board ass'y, check the waste ink amount. After the logic board ass'y is repla
<Standalone machine operation> Turn on the machine. On the operation panel, select Maintenance/settings, Maintenance or Device settings, then a
Note: At the end of the service mode, press the ON/OFF button. The paper lifting plate of the sheet feed unit will be raised. <Service mode oper
3-3. Adjustment / Settings (1) Paper feed motor adjustment (2) Grease application (3) Waste ink counter setting (4) White sponge sheet attachment
<Destination settings procedures> In the destination settings mode, press the Stop/Reset button the specified number of time(s) according to the
2) The LF correction pattern for the selected paper is printed. 3) In the printout, select the Pattern No. in which streaks or lines (white or bl
4) The LF correction value is written to the EEPROM, and the machine returns to the service mode menu selection. Note: The LF correction value (0,
5) Press the ON/OFF button to set the selected value to the EEPROM. Print EEPROM information to confirm that the value is properly set to the EEPROM.
4) Open the scanning unit (printer cover) to display the color pattern. Only the ON/OFF button is enabled. If there is any button left un-pressed
3-4. Verification Items (1) Service test print <EEPROM information contents> On the service test print (sample below), confirm the EEPROM info
<Service test print sample> (2) EEPROM information print <How to read EEPROM information print> Print sample: 1: MP830 2: JPN 3:
18: WP=0024 19: CDIN(LG=001 PB=000 OPB=000) 20: MSD(002) 21: TPAGE=00162 (TTL=00162 FAX=00000 COPY=00000) 22: PAGE(All=00142 PP=00140 HR+MP=00000
25. Camera Direct print pages (total) 26. Borderless print pages (total) 27. 4x6 print pages 28. Number of CDs and DVDs printed 29. CD / DVD pr
(3) Fax report <User report output> The user report can be output manually by user operation, or automatically via the user data settings. 1)
Part 1 MAINTENANCE
<System data list sample> 1-54
<Transmission report sample> *1: Transaction number (4 digits) 1-55
*2: The number sent from the other party or dialed on the machine (the last 20 digits) *3: ID sent from the other party, when the other party is a C
4. MACHINE TRANSPORTATION This section describes the procedures for transporting the machine for returning after repair, etc. 1) In the service mode
Part 2 TECHNICAL REFERENCE
1. NEW TECHNOLOGIES (1) Ink tank system (PGI-5, CLI-8) An LED is installed in each ink tank. By the LED indication, wrong installation of the ink t
(10) Fax - 100 coded speed dials - 250 page reception in the memory (based on the Canon standard transmission chart) - Super G3 high speed fax
2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before
*1: The counter for the on-arrival cleaning is checked at opening and closing of the scanning unit (the first opening and closing only), before start
3. PRINT MODE 3-1. Normal Color Printing via Computer Default setting Selectable in the printer driver Main tab Selectable after clicking Custom
1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment No
3-2. Normal Grayscale Printing via Computer Print control Ink used4 passes, Bi C/M/Y/c/m/k6 passes, Bi C/M/Y/c/m/k8 passes, BiC/M/Y/c/m/kT-Shirt tr
3-3. Borderless Printing via Computer 3-4. Duplex Printing via Computer 3-5. Camera Direct Printing MP driver Custom settingPaper type (Canon sp
3-6. Card Direct Printing 3-7. Copying Photo Paper Pro (PR-101)Print quality Resolution HxV (dpi) Print control Ink used 1200X2400 6 passes,
Single sided ColorResolution HxV (dpi) Print control Ink used300X300 1 pass, BiPigBk/C/M/Y1200X12001 pass, BiPigBk/C/M/Y1200X2400 4 passes, Bi Pi
4. FAQ (Problems Specific to the MP830 and Corrective Actions) No. * Function Phenomenon Condition Cause Corrective actionPossible call or complaint1
5 B Print results2. If soiling on the paper still remains after 3 times of Bottom plate cleaning, wipe the platen rib(s) and their surroundings with
10 B Print resultsnot completely closed. - High-density image printing is done with the inner cover open, the print immediately after ink is ejected o
*1: Change the paper in each Bottom plate cleaning. The cleaning can end when paper does not get any soiling. *2: Locations to clean in servicing wh
4) With the machine turned on in the user mode, set the paper source to the ASF and press the Menu button. Select Maintenance / Settings, Mainten
Part 3 APPENDIX
*1: Only for CD / DVD printing supported regions. 1-3. Product Life (1) Machine Specified print volume (I) or the years of use (II), whichever come
3. PIXMA MP830 SPECIFICATIONS <Machine> *1: Only for CD / DVD printing supported regions <ADF> Type Desktop serial color inkjet prin
<Scanner> <Copy> <Direct printing> ADF capacity A4 or LTR: Max. 35 sheets (75 g/m2 paper), up to 5 mm high LGL: Max. 30 sh
Card Direct Printing Image processing function Sepia, Simulate illustration, No effects Image retrieval function Available (date) DPOF Ver. 1.00 comp
<Fax> *6: Available only with a Canon PictBridge camera. Information print Date, file numberThroughput64.38 sec., with the following con
<Telephone> <Computer fax> <Print head> <Supported ink tanks> Recording width 203.2 mm (A4, LTR)Scanning width
O: Usable X: Not usable Note: The ink tanks for the Japanese models are not compatible with those for the non-Japanese models. Be sure to use the
Photo chart CLI-8BK Approx. 1,100 pagesCLI-8C Approx. 280 pagesCLI-8M Approx. 250 pagesCLI-8Y Approx. 390 pages Black text: When printing the Cano
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