Canon PIXMA MP830 Service Manual

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PIXMA MP830
SERVICE
MANUAL
Canon
Copyright 2006, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
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Summary of Contents

Page 1 - PIXMA MP830

PIXMA MP830SERVICEMANUALCanonCopyright 2006, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. w

Page 2 - Copyright

2. LIST OF ERROR DISPLAY / INDICATION Errors and warnings are displayed by the following ways: 1) Operator call errors are indicated by the Alarm LE

Page 3 - I. MANUAL OUTLINE

*1: Only for models supporting CD / DVD printing *2: Only for models not supporting CD / DVD printing NOT continuable).*1 printed at error occurrenc

Page 4 - II. TABLE OF CONTENTS

2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (COPY button), or Alarm LED Lit in Orange) Service call errors are indic

Page 5 - Part 3: APPENDIX

Note: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste

Page 6 - MAINTENANCE

##280 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.##281 TX Re-transmission of the procedur

Page 7 - 1. MAINTENANCE

󲇗 2-4. Other Error Messages number of specified times but failed, or T5 time-over (60 sec.) has occurred.##779 TX After transmitting EOR-MPS in ECM t

Page 8

󲇗2-5. Warnings Change the setting after removing the card. With a memory card inserted in the slot, change of the Read/Write attribute was attempted

Page 9

2-6. Troubleshooting by Symptom Symptom SolutionFaulty operation The power does not turn on. The power turns off immediately after power-on. - Conf

Page 10

*1: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists. - Perform bottom plate clean

Page 11

2-7. Fax Communication Troubleshooting (1) Identification of a trouble A fax machine transmits image data to a receiver through a telephone line. A

Page 12

Trademarks Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders. Copyright All rights

Page 13

(2) Handling of a communication trouble Follow the procedure below to handle communication troubles. 1) Investigate the condition in which the troub

Page 14

<Communication test between Canon machines> Conduct the 3-point communication shown in the diagram. 󲇗 Test flowchart of communication test betwe

Page 15

3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) Service partNotes on replacement*1Adjustment / settings Operati

Page 16

󲇗 󲇗 󲇗 󲇗 To the table of contents To the top<Part 1: 2. LIST OF ERROR DISPLAY / INDICATION>1-16

Page 17

*1: General notes: - Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly. [See 3-2. Specia

Page 18

3-2. Special Notes on Repair Servicing 󲇗󲇗󲇗󲇗󲇗 ***************************************************************************** If there is a power fa

Page 19

- Disconnect the 2 connectors. 󲇗 Reassembly: - Connect the 2 connectors. 󲇗 - Connect the arrester ground wire. - Align the ground wire in the groove

Page 20

(2) Cassette, front door (paper output tray), and door damper removal - Pull out the cassette and remove it from the machine. - Warp the front door u

Page 21

󲇗󲇗󲇗 󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗󲇗 Left hook Right ho

Page 22 - 3. REPAIR

(6) DF front cover removal - Remove the screw. Release the hook while pushing it in the direction indicated by the arrow in the photo. 󲇗 (7) DF re

Page 23

I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA MP830: Part 1: Maintenance

Page 24

(8) Stop arm removal - Rotate the arm 90 degrees clockwise, pull it toward you to remove it. 󲇗 (9) DF grip cover and DF right cover removal - Remov

Page 25

(10) Document feed unit removal - Remove the 5 screws and 1 connector. 󲇗 (11) Separation tab, document feed roller, and separation roller cleaning

Page 26

(12) DF cable cover removal - Remove the 2 screws. 󲇗 󲇗 Cable position: 󲇗 1-26

Page 27

(13) ADF hinge removal - Remove the 3 screws. 󲇗 (14) Operation panel (right and left) removal - Release 6 hooks each from the right and left operat

Page 28

(16) Operation panel unit removal - Remove the 4 screws. - Remove the flat cable. 󲇗 (17) LCD unit removal - Remove the screw and disconnect the fla

Page 29

󲇗 (19) Scanner stop arm removal 󲇗 - Shift the both left and right stopper outward, then lift the Scanner Stop Arm. 󲇗󲇗󲇗 󲇗 1-29

Page 30

(20) Scanner stopper removal - While holding the stopper perpendicular to the scanner unit, slide the stopper in the direction indicated by the arrow

Page 31

󲇗 - Hold the scanner unit upright and lift the left stopper in the direction indicated by the arrow 1 in the photo. 󲇗 - Slide the left of the scanne

Page 32

(23) Main case unit removal - Remove the 4 screws. - Disconnect the solenoid connector, and lift the main case unit. 󲇗 󲇗 (24) Base case and pri

Page 34

II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consuma

Page 37

󲇗 (25) Logic board ass'y removal - Remove all the flat cables and harnesses from the logic board. - Remove the 7 screws. 󲇗 (26) Printer unit

Page 38

󲇗 󲇗 To the table of contents To the top<Part 1: 3. REPAIR; 3-2. Special Notes on Repair Servicing>1-37

Page 39

3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When at

Page 40

*1 drop = 9 to 18 mg 2) CL base / CL gear is not feasible) *1 drop = 9 to 18 mg 󲇗 󲇗 No Part name Where to apply grease/ oilGrease/ oil nameGrea

Page 41

3) PR shaft / LF roller bushing *1 drop = 9 to 18 mg 4) Open button No Part name Where to apply grease/ oilGrease/ oil nameGrease/ oil amountNu

Page 42

(3) Waste ink counter setting Before replacement of the logic board ass'y, check the waste ink amount. After the logic board ass'y is repla

Page 43

<Standalone machine operation> Turn on the machine. On the operation panel, select Maintenance/settings, Maintenance or Device settings, then a

Page 44

Note: At the end of the service mode, press the ON/OFF button. The paper lifting plate of the sheet feed unit will be raised. 󲇗 <Service mode oper

Page 45 - *1 drop = 9 to 18 mg

3-3. Adjustment / Settings (1) Paper feed motor adjustment (2) Grease application (3) Waste ink counter setting (4) White sponge sheet attachment

Page 46

<Destination settings procedures> In the destination settings mode, press the Stop/Reset button the specified number of time(s) according to the

Page 47

2) The LF correction pattern for the selected paper is printed. 󲇗 3) In the printout, select the Pattern No. in which streaks or lines (white or bl

Page 48

󲇗 4) The LF correction value is written to the EEPROM, and the machine returns to the service mode menu selection. Note: The LF correction value (0,

Page 49

5) Press the ON/OFF button to set the selected value to the EEPROM. Print EEPROM information to confirm that the value is properly set to the EEPROM.

Page 50

󲇗 󲇗 4) Open the scanning unit (printer cover) to display the color pattern. Only the ON/OFF button is enabled. If there is any button left un-pressed

Page 51

3-4. Verification Items (1) Service test print <EEPROM information contents> On the service test print (sample below), confirm the EEPROM info

Page 52

<Service test print sample> 󲇗 󲇗 (2) EEPROM information print <How to read EEPROM information print> Print sample: 1: MP830 2: JPN 3:

Page 53

18: WP=0024 19: CDIN(LG=001 PB=000 OPB=000) 20: MSD(002) 21: TPAGE=00162 (TTL=00162 FAX=00000 COPY=00000) 22: PAGE(All=00142 PP=00140 HR+MP=00000

Page 54

25. Camera Direct print pages (total) 26. Borderless print pages (total) 27. 4x6 print pages 28. Number of CDs and DVDs printed 29. CD / DVD pr

Page 55 - 3-4. Verification Items

(3) Fax report <User report output> The user report can be output manually by user operation, or automatically via the user data settings. 1)

Page 56

Part 1 MAINTENANCE

Page 57

󲇗 󲇗 <System data list sample> 󲇗 󲇗 1-54

Page 58

󲇗 <Transmission report sample> 󲇗 󲇗 󲇗 *1: Transaction number (4 digits) 1-55

Page 59

*2: The number sent from the other party or dialed on the machine (the last 20 digits) *3: ID sent from the other party, when the other party is a C

Page 60

4. MACHINE TRANSPORTATION This section describes the procedures for transporting the machine for returning after repair, etc. 1) In the service mode

Page 61

Part 2 TECHNICAL REFERENCE

Page 62

1. NEW TECHNOLOGIES (1) Ink tank system (PGI-5, CLI-8) An LED is installed in each ink tank. By the LED indication, wrong installation of the ink t

Page 63 - 4. MACHINE TRANSPORTATION

󲇗 (10) Fax - 100 coded speed dials - 250 page reception in the memory (based on the Canon standard transmission chart) - Super G3 high speed fax 󲇗 󲇗

Page 64 - TECHNICAL REFERENCE

2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before

Page 65 - 1. NEW TECHNOLOGIES

*1: The counter for the on-arrival cleaning is checked at opening and closing of the scanning unit (the first opening and closing only), before start

Page 66

3. PRINT MODE 3-1. Normal Color Printing via Computer Default setting Selectable in the printer driver Main tab Selectable after clicking Custom

Page 67

1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment No

Page 68

3-2. Normal Grayscale Printing via Computer Print control Ink used4 passes, Bi C/M/Y/c/m/k6 passes, Bi C/M/Y/c/m/k8 passes, BiC/M/Y/c/m/kT-Shirt tr

Page 69 - 3. PRINT MODE

3-3. Borderless Printing via Computer 3-4. Duplex Printing via Computer 3-5. Camera Direct Printing MP driver Custom settingPaper type (Canon sp

Page 70

3-6. Card Direct Printing 3-7. Copying Photo Paper Pro (PR-101)Print quality Resolution HxV (dpi) Print control Ink used 1200X2400 6 passes,

Page 71

Single sided ColorResolution HxV (dpi) Print control Ink used300X300 1 pass, BiPigBk/C/M/Y1200X12001 pass, BiPigBk/C/M/Y1200X2400 4 passes, Bi Pi

Page 72

4. FAQ (Problems Specific to the MP830 and Corrective Actions) No. * Function Phenomenon Condition Cause Corrective actionPossible call or complaint1

Page 73

5 B Print results2. If soiling on the paper still remains after 3 times of Bottom plate cleaning, wipe the platen rib(s) and their surroundings with

Page 74

10 B Print resultsnot completely closed. - High-density image printing is done with the inner cover open, the print immediately after ink is ejected o

Page 75

*1: Change the paper in each Bottom plate cleaning. The cleaning can end when paper does not get any soiling. *2: Locations to clean in servicing wh

Page 76

󲇗 4) With the machine turned on in the user mode, set the paper source to the ASF and press the Menu button. Select Maintenance / Settings, Mainten

Page 77

Part 3 APPENDIX

Page 78 - <Part 2: 4. FAQ>

*1: Only for CD / DVD printing supported regions. 1-3. Product Life (1) Machine Specified print volume (I) or the years of use (II), whichever come

Page 79 - APPENDIX

3. PIXMA MP830 SPECIFICATIONS <Machine> *1: Only for CD / DVD printing supported regions 󲇗 <ADF> Type Desktop serial color inkjet prin

Page 80

󲇗 <Scanner> <Copy> 󲇗 󲇗 <Direct printing> ADF capacity A4 or LTR: Max. 35 sheets (75 g/m2 paper), up to 5 mm high LGL: Max. 30 sh

Page 81

Card Direct Printing Image processing function Sepia, Simulate illustration, No effects Image retrieval function Available (date) DPOF Ver. 1.00 comp

Page 82

󲇗 󲇗 <Fax> *6: Available only with a Canon PictBridge camera.󲇗 Information print Date, file numberThroughput64.38 sec., with the following con

Page 83

󲇗 󲇗 <Telephone> 󲇗 󲇗 <Computer fax> 󲇗 󲇗 <Print head> <Supported ink tanks> Recording width 203.2 mm (A4, LTR)Scanning width

Page 84

O: Usable X: Not usable Note: The ink tanks for the Japanese models are not compatible with those for the non-Japanese models. Be sure to use the

Page 85

Photo chart CLI-8BK Approx. 1,100 pagesCLI-8C Approx. 280 pagesCLI-8M Approx. 250 pagesCLI-8Y Approx. 390 pages󲇗 󲇗 Black text: When printing the Cano

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