ENGLISHNetwork CameraNetwork CameraOperation GuideBe sure to read this Operation Guide before using the network camera.
10Chapter 2 Initial SettingsPreparing the Camera for Use... 24Installi
100A tool that lets you set presets and the home position. You can make the desired settings with the mouse by referring to the preview in the panoram
Preset Setting Tool1016Admin ToolsDisplay Screens of Preset Setting ToolPreset Setting Tool has two display screens, the [Preset] tab and the [Preset
102(11)[Detailed Settings] Show the detailed settings. (11)-1 [Show in viewers] checkbox Select this checkbox to use presets in the viewer. When the [
Preset Setting Tool1036Admin Tools Use the preview frame of the panorama screen to set presetsUse the preview frame of the panorama screen to set pre
104NoteDigital PTZ is a function for transmitting only the specified part of a camera video. Therefore, this function reduces the load on the network.
Preset Setting Tool1056Admin ToolsPreset TourSet a preset tour whereby the camera tours and monitors the multiple presets currently set. [Preset Tou
106The preset is registered in the tour schedule list. Up to 20 presets can be registered. In [Speed (PT)] and [Speed (Z)], you can set the pan, tilt,
107Admin Tools6This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has occurred
108Abandoned Object DetectionDetect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect object
Intelligent Function Setting Tool1096Admin ToolsCautionNotes on Use of This CameraThe intelligent functions are not suitable for applications where hi
11Table of Contents[Reboot Item] Setting Items Requiring Rebooting ... 83[Maintenance] Viewing Curre
110Display Screen of Intelligent Function Setting Tool(1) Image Display AreaThe image currently captured by the camera is shown. Detection areas are s
Intelligent Function Setting Tool1116Admin ToolsIf camera control privileges are not obtained, this function is grayed out.(10)[Detection Settings]Sho
112 Intelligent Function SettingsWhen you click [Add] in the [Detection Setting List], the [New Detection Settings] dialog box is displayed. Set the
Intelligent Function Setting Tool1136Admin ToolsSetting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab)
114 Setting Event Operations ([Event] tab) Set operations to be performed upon detection of changes in a subject.[Event] tab(1) Specify the operation
Intelligent Function Setting Tool1156Admin ToolsSetting a detection area using [Quick setting][Quick setting] can be configured for [Removed Object De
116Any moving objects detected are shown with contour lines.If a moving object is smaller than [Object Size (%)], its contour lines are white. If the
Intelligent Function Setting Tool1176Admin ToolsDetect criteria for [Camera Tampering Detection]For [Camera Tampering Detection], the entire image dis
118Note• A ratio of up to 30% can be set for [Object Size (%)] in passing detection.• A passing detection event is notified only when the decision lin
119Admin Tools6This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer(1) [Download] Download log files from
12Exporting to Video Files That Can Be Played Back ... 124Playing Back Videos ...
120(13)[Date & Time]Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Sp
Log Viewer1216Admin Tools Saving a Log to a File/Opening a Saved LogHow to SaveClick [Save to local file] and save using the [Save As] dialog box.How
122This utility manages video recorded on an memory card. It allows you to play back recorded video and download it to a PC, display a video list or p
Recorded Video Utility1236Admin ToolsConfirming Recorded VideoThe video list displays the following information:[Date & Time]Displays the date and
124Downloading VideoDownload video recorded on an memory card to a PC.Click [Browse] to specify a folder.The video is downloaded to the specified fold
Recorded Video Utility1256Admin Tools• [Not Downloaded] or [Partially Downloaded] JPEG videos may not be played back in the order they were recorded.S
126[Playback with External Player]Start up the external player (Windows Media Player, etc.) and the selected video is played back.[Open Video folder]O
127Admin Tools6This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to the Privacy Mask Set
Chapter 7Admin Viewer/VB Viewer❏ Differences between the Admin Viewer and the VB Viewer❏ User Authorities and Camera Control Privileges❏ Viewer Startu
Chapter 1Before Use❏ Camera Features❏ Software Information❏ Operating Environment and Precautions
130Accessing this viewer via a web browser allows you to display images and operate the camera. Two types of viewer are available, the Admin Viewer a
Overview of Viewer131Admin Viewer/VB Viewer7[Administrator] This user is given all authorities. The user name is fixed to “root”.The Administrator can
132*1 PTZ: Pan, tilt, zoom*2 If video distribution authority is disabled, users can no longer use VB Viewer.Video DistributionAudio DistributionVB Vie
1337Admin Viewer/VB ViewerLaunching the ViewerRefer to “User Authentication” (p. 42) in “Chapter 4 Top Page of the Camera” for information on the user
134Display Screens of Admin ViewerThe following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin
How to Operate the Viewer135Admin Viewer/VB Viewer7(11)[BLC] (Back Light Compensation) buttonThis button turns on/off backlight compensation. This con
136(3) Video Display SizeSet the display size of the image shown on the screen.(4) [Full Screen Mode] buttonLive images are shown in full screen mode.
How to Operate the Viewer137Admin Viewer/VB Viewer7Controlling the CameraObtain camera control privileges before carrying out the following operations
138 Changing the Camera Zoom RatioMove the knob on the slider up or down to zoom in or outThe camera zoom ratio will change according to the knob pos
How to Operate the Viewer139Admin Viewer/VB Viewer7Cropping and Displaying Part of an Image (Digital PTZ)You can use the Digital PTZ panel to crop and
14This camera integrates both camera and server functions into a compact network camera.Common Features* In this manual, “memory card” refers to the m
140also moves in accordance with the operation of the pan, tilt, and zoom sliders. Using a Preset or the Home PositionYou can use a registered preset
How to Operate the Viewer141Admin Viewer/VB Viewer7* [Video Size Set] cannot be set to [1920 x 1080 / 960 x 540 / 480 x 270] (p. 57).[Actual Pixe
142To reconnect the camera, click this button. NoteIf you reconnect, audio reception will stop and camera control privileges will be lost. Receiving
1437Admin Viewer/VB ViewerThe operations and settings that can be performed only in the Admin Viewer are explained. Transmitting AudioIn the Admin Vie
144 Adjusting the Preview Frame SizeDrag the preview frame line to make the frame smaller, and a magnified view of the image in the frame will be sho
Performing Operations and Settings in the Admin Viewer145Admin Viewer/VB Viewer7 Opening/Closing and Moving Control ItemsClicking the title of a cont
146Note• When [Auto] or [Manual] is selected for smart shade control, the video data size increases. • When [Manual] is selected for smart shade contr
Performing Operations and Settings in the Admin Viewer147Admin Viewer/VB Viewer7For an explanation on each item set in [Metering Mode], see [Metering
148 Setting the Day/Night Mode(1) [Auto]The camera automatically switches to day mode or night mode depending on ambient brightness.(2) [Day Mode] Co
Performing Operations and Settings in the Admin Viewer149Admin Viewer/VB Viewer7[Registered] will appear next to the mode, [Day Mode] or [Night Mode],
151Before UseInstalled Software Admin Viewer/VB Viewer (See Chapter 7 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which c
150Setting automatic controlClick the [Auto Control Settings] button to display the [Auto Control Settings] panel, and set the [Day/Night Mode Switchi
Performing Operations and Settings in the Admin Viewer151Admin Viewer/VB Viewer7Displaying Event StatusClicking the [Event Display] button will show t
152Recording to an Memory Card ManuallyVideo displayed in the Admin Viewer can be manually recorded to an memory card.Note• To record on an memory car
Chapter 8Appendix❏ Memory Card Access❏ Modifiers❏ Troubleshooting❏ List of Log Messages❏ List of Viewer Messages❏ Restore Default Settings❏ List of Fa
154You can set the camera so that the following data is saved automatically to the camera’s memory card. (“Chapter 5 Setting Page”, “[Memory Card] Mem
Memory Card Access1558AppendixNote• A folder is created once per hour.• If the time difference is added to the starting and ending times, it will equa
156According to the setting item, you can specify parameters using modifier “% characters”.Note• A runtime error will occur if the specified name does
Modifiers1578Appendix Available ModifiersThe modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 63) [Parameter (
158Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a lo
Troubleshooting1598AppendixThere is no audio. • If there is no audio, check the audio server settings of the camera and also check the sound and audio
16 Canon H.264 Additional User License AUL-VB (Sold Separately)Additional license added for viewing H.264 video with multiple computers via Admin Vie
160Log Messages on the CameraLog messages are classified into the following types.NoteIf no content is recorded in a log for approximately two hours,
List of Log Messages1618Appendix Application (Uploader) MessagesA004 Starting and stopping of uploader [info] A040 Number of uploads (MAIL) [info] A0
162A470 Uploader initialization failed [crit] Application (Audio Server) MessagesB001 Starting and shutdown of audio server [info] B011 Audio client
List of Log Messages1638AppendixB204 Audio message reception failure [info] B301 Audio device error [err] B402 Audio server initialization failed [err
164V400 Video input initialization error [crit] V401 Video input command error [crit] V402 Video input frozen [crit] V403 Video input error [crit] V42
List of Log Messages1658Appendix HTTP Server MessagesH143 User name specification error [notice] H144 Password specification error [notice] H201 Time
166S303 Error on saving settings [err]S307 Error on saving settings [err] S310 Working error in event service [err] S311 Working error in external inp
List of Log Messages1678Appendix Camera MessagesC001 Starting and stopping of camera control module [info] C002 Camera application started [info] C20
168R006 Stopping multicast [info]R101 RTP session timeout [notice]R102 Information acquisition failure (RTP payload size) [notice]R102 Information acq
List of Log Messages1698AppendixR304 Client disconnected [err]R305 RTSP processing error [err]Description RTP/HTTP connection closed by client (R304)M
Camera Software171Before UseRM-Lite (See the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the
170Messages Displayed in the Information FieldMessages displayed in the information field of the viewer are classified into the following three types.
List of Viewer Messages1718Appendix Warning MessagesMessage ExplanationCould not connect to the camera. Connection failed due to an invalid IP addre
172It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and want to set the camera f
Restore Default Settings1738AppendixThe reset switch is located in a recessed area. Push the switch using the tip of a slender object such as a clip.
174List of Factory Default SettingsItem Setting• User Name (Administrator ID) root• Administrator password camera• Path to setting pages admin•LAN
List of Factory Default Settings1758AppendixPan/tilt speed control Control at set speed• Day/Night (when Auto is set)Switching Brightness StandardRes
176Common to all models• On-screen display Date display DisablePosition of date display Upper leftFormat of date display YYYY/MM/DDTime display Disa
List of Factory Default Settings1778AppendixPASV Mode EnableFile Upload PathFile Naming YYMMDDHHMMSSmsSubdirectory Name to CreateFile Name to Create i
178Operation Mode Normally OpenActive Event Operation DisableInactive Event Operation DisableOngoing Active Event Operation DisablePreset NoneVideo Re
List of Factory Default Settings1798Appendix13: / 32 Yes14: / 32 Yes15: / 32 Yes16: / 32 Yes17: / 32 Yes18: / 32 Yes19: / 32 Yes20: / 32 Yes• IPv6 Hos
18For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon We
180Security Gateway IPv4 AddressSecurity Gateway IPv6 AddressDestination Subnet Mask Length 16Destination Prefix Length 16IKE Pre-Shared Key SA ESP En
List of Factory Default Settings1818AppendixSA AH SPI (inbound) • IPsec Set 5IPsec Set DisableIPsec Mode Tunnel ModeDestination IPv4 AddressDestinatio
182Numerics802.1X Authentication ...78AAbandoned Object Detection ...116Access Control .
Index183Appendix8External Device Output ... 149FFactory Default Settings ... 172, 174Filter
184One-shot WB ...147On-screen Display ...58Operating th
Index185Appendix8Video Record Action ... 67Video Record Setting ... 67V
BIE-7032-000 © CANON INC. 2014
191Before UseNotes on Use When the [Windows Firewall] Function is EnabledWhen the VB Initial Setting Tool is started, the [Windows Security Alert] dia
2Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*. This “Operation Guide” explains the camera settings and opera
20Note that even when the content block dialog box does not appear, JavaScript is sometimes disabled under the standard security settings, which may l
Notes on Operating Environment211Before Use Enabling the Sound Function to Use AudioIn Windows Server 2008/Windows Server 2012, the sound function is
Chapter 2Initial Settings❏ Preparing the Camera for Use❏ Initial Setting Tool Installation❏ Initial Settings
24▼▼▼▼▼▼Preparing the Camera for UsePerforming Initial Settings for the CameraBefore installing the camera, read this chapter and use the VB Initial S
Preparing the Camera for Use252Initial Settings▼Using Admin Viewer/VB ViewerThe camera's built-in Admin Viewer/VB Viewer features an Admin Viewer
26Install the following software to perform initial settings for the camera.• VB Initial Setting Tool: Software required for performing initial camera
Installing the Necessary Software272Initial SettingsThe VB Initial Setting Tool and Camera Angle Setting Tool icons appear on the desktop.Notes on Use
28Use the VB Initial Setting Tool to configure the camera network. To launch the VB Initial Setting Tool, double-click the [VB Initial Setting Tool] i
292Initial SettingsOnce initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings to
Introduction3Trademark Notice• Canon and the Canon logo are registered trademarks of Canon Inc. •Microsoft, Windows, Windows Vista, Internet Explorer,
Chapter 3Camera Angle Setting Tool ❏ Camera Angle Setting Method❏ Creating a Camera Specification File to Manage Multiple Cameras
32Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situat
Setting the Camera Angle333Camera Angle Setting ToolNoteWhen the Camera Angle Setting Tool connects to a camera, the viewer and recording software con
34The camera specification file will be loaded and camera names listed will be displayed under [Camera List].Note• The [Select Camera] dialog box will
Setting the Camera Angle353Camera Angle Setting ToolDisconnecting from the Camera, Shutting Down1Click [Disconnect] from the [File] menu to disconnect
36Display Screen of Camera Angle Setting Tool (1) Image Display AreaThe image captured by the camera is shown. (2) [Switch Screen Size] buttonSwitches
Setting the Camera Angle373Camera Angle Setting Tool(9) [Zoom] sliderThe slider to operate the zoom ratio.(10)[Zoom] buttonThe button to operate the z
38 Click the Image to Set Camera AngleClick the desired position in the image and the camera angle will move to center that position on the screen. H
393Camera Angle Setting ToolYou can load a camera list in the [Select Camera] dialog box (p. 33) if you create a camera specification file which lists
4Open Source SoftwareThe product (camera and included RM-Lite) contains Open Source Software modules. For details, see “ThirdPartySoftware-E.pdf” (Thi
40 Entering in a Text EditorSeparate each field with a comma. When you save the file, use the .csv file extension. RegisterName,HostName,PortNumber,U
Chapter 4Top Page of the Camera❏ Accessing the Setting Page, Admin Tools and Viewer
42Accessing the Top Page of the CameraFrom the top page of the camera, you can navigate to the Setting Menu to configure various camera settings, laun
Chapter 5Setting Page❏ Administrator Password and Network Detailed Settings❏ Camera Date and Time Settings❏ Camera Name and Initial Camera Settings Re
44From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from
Setting Menu455Setting PageImportantNotes on Use with Internet Explorer 8/9/10/11If the pop-up is blocked and an information bar appears when attempti
46The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 42).For d
Accessing the Setting Menu475Setting Page Returning to the Setting MenuClick [Settings menu] at the top right of each setting page to return to the S
48Administrator Password(1) [Password] Set the administrator password. Up to eight (single-byte) ASCII characters (space or printable characters) can
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc495Setting Page(5) [AutoIP]Set AutoIP to [Disable] or [Enable].(6) [IPv4 Address (A
5User ManualsThis camera comes with an “Installation Guide” and “Operation Guide” (this manual) included in the Setup CD-ROM. In the Setup CD-ROM, the
50(3) [Name Server Address (DHCP)]Select [Use DHCP] or [Use DHCP/DHCPv6] in [Auto-Setting of Name Server Address] to display the name server address a
51Setting Page5Current Date and Time[Date], [Time] The date and time currently set in the camera are shown. Setting(1) [Setting Method] Select from [S
52(5) [Daylight Saving Time]Select [Enable] to automatically adjust the daylight saving time according to the time zone or [Disable] not to automatica
53Setting Page5Camera Name[Camera Name] Be sure to enter [Camera Name (alphanumeric characters)].Up to 15 ASCII characters (spaces and printable chara
54[Average] The entire screen is metered by averaging. A stable exposure can be achieved even in a capture environment where there are notable brightn
[Camera] Setting Initial Camera Settings and External Device Name555Setting PageNote• See “Subjects Difficult to Focus On” (p. 38).• It is recommended
56Day/Night (when Auto is set)(1) [Switching Brightness] Set the brightness at which Day Mode and Night Mode will be switched when [Auto] is selected
57Setting Page5All Videos[Video Size Set]Select the set of video sizes used by the camera. All options in the [Video] menu and the size set that can b
58H.264(1)Configure settings using H.264(1) when using H.264 video for upload or memory card recording. H.264(2) video cannot be used for upload, memo
[Video] Setting Video Size, Quality and Frame Rate595Setting Page(1) [Date display] Select whether to enable date display over images. If [Enable] is
6The following items must be observed when using the camera.If they are not observed, injury, death and/or property damage may occur. Read the followi
60RTP Server(1) [RTP]Set RTP to [Disable] or [Enable].(2)[RTSP Authentication Method]Set the RTSP authentication method to [Basic Authentication], [Di
[RTP] Setting RTP Server, Audio Multicast and RTP Streaming615Setting Pagedistribution is confined to the local segment only and cannot be distributed
62General Upload(1) [Upload] Select [Upload Disabled], [HTTP Upload] or [FTP Upload] for the upload method.(2) [Video Format]Select the [JPEG] or [H.2
[Upload] Setting HTTP/FTP Upload and E-mail Notification635Setting Page• Reduce the uploading frequency: – Reduce the value in [Pre-event Buffer] or [
64[Maximum Number of Loops] If [Loop] is set under [File Naming], enter the maximum number of loops in the range of 0 to 9999. [User Setting] Images a
65Setting Page5Video Server(1) [Maximum Number of Clients] Set the maximum number of clients that can be connected to the camera at the same time. Up
66This setting is available only when [Audio Transmission from the Camera] is set to [Enable] and [Audio Reception from Viewer] is set to [Enable].(7)
67Setting Page5Video Record Setting(1) [Video Record Action]Select the destination of a video recorded when an event occurs. To record to a server sel
68necessary to set the presets with the Preset Setting Tool under Admin Tools (p. 100). If there is no need for additional camera operation, select [N
[Event] Setting Video Record, Volume Detection, External Device Output/Input, Audio Playback and Timer695Setting Page(3) [Active Event Operation] Sele
Safety Precautions7Precautions for UsePrecautions for Use of the Camera Angle Setting ToolPrecautions for Use of Built-In Camera Functions and Include
70(5) [Video Record]Specify the video record action. When [Enable] is selected, video will be transmitted to the destination selected in [Video Record
71Setting Page5Authorized User Account(1) [User Name], [Password] Enter the user name and password and then click [Add]. The authorized user will be a
72IPv6 Host Access Restrictions(1) [Apply Host Access Restrictions] Set IPv6 host access restrictions to [Disable] or [Enable]. (2) [Default Policy] I
73Setting Page5IPsec (1) [IPsec] Key settings for use with IPsec can be selected as [Auto Key Exchange] or [Manual].Auto Key Exchange Settings(1) [IPs
74(8) [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange) (up to 127 characters). NoteIf auto key exchange is used, it will take
[IPsec] Setting IPsec755Setting Pageidentifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP.
76Certificates(1) [Create Self-Signed Certificate] After entering each of the following settings, click [Exec] to create a self-signed certificate. Fo
[SSL/TLS] Setting HTTP Communication Encryption775Setting Page(6) [Display Server Certificate Details] Click [Exec] to view the details of the certifi
78802.1X Authentication(1) [802.1X Authentication]Set 802.1X authentication to [Disable] or [Enable].If [802.1X Authentication] is set to [Enable] and
[802.1X] Network Port Authentication Settings795Setting Page(5) [Delete Certificate]Deletes all installed CA certificates, client certificates, and cl
8MaintenanceTurn off the power before cleaning the camera. Cleaning of Exterior1 Dampen a soft cloth with water or diluted neutral detergent and wip
80Memory Card Operations (unmount status) (1) [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the MEMORY card. NoteSD,
[Memory Card] Memory Card Operations and Settings815Setting PageMemory Card Operations (mount status) (1) [Mount/Unmount] In mount status, [Unmount] w
82NoteFor accessing files saved to the memory card, see “Memory Card Access” (p. 154). ImportantInformation recorded to the memory card may be regarde
83Setting Page5(1) [LAN] LAN interface, maximum packet size settings (p. 48)(2) [IPv4] IP address, IPv4 settings, etc. (p. 48) (3) [IPv6] Settings reg
84Device Information[Model Name], [Firmware Version], [Serial Number], [Build Number], [MAC address] Displays information about the currently connecte
Chapter 6Admin Tools❏ Privacy Mask Setting❏ Panorama Image Registration ❏ View Restriction Setting ❏ Camera Preset Setting❏ Intelligent Function Setti
86Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs.Admin ToolsThis is the t
Admin Tools Overview876Admin ToolsPreset Setting ToolA tool that lets you set presets and the home position visually. You can make the desired setting
88Launching the Admin ToolsThe Admin Tools can be launched from the top page of the camera.A user authentication window appears.The Admin Tools top pa
89Admin Tools6A tool that lets you cover certain areas on the camera image with privacy masks.When the camera is panned, tilted, or zoomed, the privac
9Table of ContentsIntroduction ... 2Dis
90be obtained the moment the Privacy Mask Setting Tool is launched.(6) [Control for Admin] buttonDisplays the Control for Admin Panel (p. 127).(7) Reg
Privacy Mask Setting Tool916Admin Tools (1) Privacy Mask AreaEnabled privacy mask areas are shown filled with color. Disabled privacy mask areas are
92Changing/Deleting a Privacy Mask AreaHow to ChangeClick the privacy mask area you want to change in the registered privacy mask display area (captur
93Admin Tools6A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoo
94Display Screens of Panorama Creation Tool(1) [Load from camera] Show the panorama image saved in the camera. (2) [Save to camera] Save the currently
Panorama Creation Tool956Admin ToolsNote• While a panorama image is being captured, the image stabilizer function is temporarily disabled. • While a p
96View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit
View Restriction Setting Tool976Admin ToolsDisplay Screens of View Restriction Setting Tool(1) Image Display AreaThe image currently captured by the c
98[Wide-angle]:Wide-angle limit of the view restriction. Click [Get value] to load the zoom ratio of the current camera angle.(11)[Display in panorama
View Restriction Setting Tool996Admin Tools• The pan and tilt ranges vary depending on the zoom ratio (view angle). • If the view restriction will be
Comments to this Manuals