Canon imagePROGRAF iPF780 Basic Guide

Large Format Printer SeriesBasic Guide Preface Safety Precautions...2Manuals for this printer..

7 Click Support.8 Click the User Manual button.9 To display User's Guide, click User's Guide.Alternately, to display Paper Reference Guide,

Cause Corrective ActionWhen borderless printing is used,the edge of the paper is cut duringprinting. Thus, ink density may beslightly uneven at the le

Cause Corrective ActionThe type of paper specified in the printerdriver does not match the type loaded inthe printer.2.Change the type of paper in the

Lines are misalignedLines are misalignedCause Corrective ActionThe Printhead alignment is not ad-justed.Adjust the Printhead alignment. (See "Aut

Cannot print over a networkCannot print over a networkCannot connect the printer to the network ...

Installation problemsInstallation problemsThe computer does not recognize the printer ...

1From the Windows start menu, select All Programs > imagePROGRAF Device Setup Utility > Uninstal-ler (imagePROGRAF Device Setup Utility) to star

HP-GL/2 problemsHP-GL/2 problemsWith HP-GL/2, printing is misaligned ...

HP-GL/2 jobs are printed 6 mm larger than specifiedHP-GL/2 jobs are printed 6 mm larger than specifiedCause Corrective ActionThe page size of the HP-G

Other problemsOther problemsThe printer does not go on ...

Cause Corrective ActionHead Cleaning B in the Con-trol Panel menu is executedfrequently.Head Cleaning B in the Control Panel menu consumes a lot of in

Caution Indicates caution items for which operating error poses a risk of injury. To ensure safe use, always followthese cautions.Important Indicates

4 After checking the message, press the ▶ button.5 Press ▲ or ▼ to select Yes, and then press the OK button.6 Check the message and press the ▶ button

10 Press ▲ or ▼ to select Yes, and then press the OK button.Ink level detection is now released. iPF780 Series

Error MessageError MessageMessages regarding paperMessages regarding paperPaper mismatch ...

Cause Corrective ActionWhen Detect Mismatch in the Control Pan-el menu is set to Pause, the type of paperloaded does not match the type specified inth

Cause Corrective ActionThe loaded paper is too small.1.Press ▲ or ▼ to select Change Paper, and then press the OK button. (See "Removing the Roll

Cause Corrective ActionPaper has been loadedaskew, or warped paperhas been loaded.3.If "Not finished printing. Finish printing remaining jobs?&qu

Cause Corrective ActionYou have attempted to print on a roll,but no roll is loaded.Press ▲ or ▼ and select Stop Printing or press the Stop button to s

Cause Corrective ActionA print job for printing onsheets was sent when a rollis loaded.2.After removing the roll, load and print on a sheet of the typ

Paper not aligned with right guide.Paper not aligned with right guide.Cause Corrective ActionWhen paper was loaded, it was not aligned with the guide

Cause Corrective ActionIn other cases, the CutterUnit may be damaged.Contact your Canon dealer for assistance.End of paper feed.End of paper feed.Caus

Handling PaperHandling PaperHandling rollsHandling rollsAttaching the Roll Holder to Rolls ...

Paper position not suitable for borderless printing.Paper position not suitable for borderless printing.Cause Corrective ActionBecause paper expands o

Messages regarding inkMessages regarding inkInk insufficient. ...

Close Ink Tank CoverClose Ink Tank CoverCause Corrective ActionThe Ink Tank Cover is open. Close the Ink Tank Cover.Ink tank is empty.Ink tank is empt

Messages regarding printing or adjustmentMessages regarding printing or adjustmentCannot adjust printhead. ...

Messages regarding printheadsMessages regarding printheadsCannot adjust printhead. ...

Cause Corrective ActionThe Printhead cannot be recognized because it is not installed correctly.2.Reinstall the Printhead. (See "Replacing the Pr

Messages regarding the maintenance cartridgeMessages regarding the maintenance cartridgeInsert the maintenance cartridge. ...

Messages regarding HP-GL/2Messages regarding HP-GL/2This type of paper is not compatible with HP-GL/2. ...

Other MessagesOther MessagesGARO Wxxxx (x represents a number) ...

Hardware error. 03130031-2F7x (x is 0, 1, or 2)Cause Corrective ActionThe ink tank is notinstalled correctly.Turn off the power, remove and then reins

1 Lift the Holder Stopper lever (a) from the shaft sideto unlock it. Holding the Holder Stopper at the posi-tion indicated (b), remove it from the Rol

Error MessagesError MessagesBorderless printng not possible. ...

Sheet printing is selected. ...

Index AAdjust Length... 81, 82Adjust Printer...

iPF780 Series Basic GuideENG© CANON INC. 2013

•Using rolls with a 3-inch paper coreHolder Stopper (Left Side) Roll Holder (Right Side)Align the tips (a) of the 3-Inch Paper Core Attachment Lwith t

4 Insert the Holder Stopper from the left in the RollHolder as shown. Holding it at the position shown(b), push it firmly in until the flange (a) of t

3 Positioning your hands as shown, open the RollCover.4 Holding the Roll Holder flange (a), rest the RollHolder shaft on the Roll Ledge (b).At this ti

5 Holding the Roll Holder flange (a), guide the holderalong the Roll Loading Slots (b) on both ends,keeping the holder level as you load it in the Rol

ManageR-emainRollBarcodes Printer Operation After the Paper is FedOnNot prin-tedA menu for selection of the paper type and length is automatically sho

4Press ▲ or ▼ to select Yes, and then press the OK button.The roll is now rewound and ejected.Caution•If you have selected ManageRemainRoll > Onin

PrefacePrefaceSafety PrecautionsSafety PrecautionsSafety Precautions ...

7 Holding the Roll Holder flange (a), remove theholder from the Roll Holder Slot.Note• For instructions on removing the Roll Holder from rolls, see &q

Handling sheetsHandling sheetsLoading Sheets in the Printer ...

2 Slide the Width Guide (a) to align it with the markfor the size of paper you will load.3 Load a single sheet printing-side up in the PaperFeed Slot,

4 Move the Width Guide (a) carefully to match thesize of paper loaded.Set the Width Guide against the edge of the paperto prevent the paper from becom

2Press the OK button.The Paper Menu is displayed.3Press ▲ or ▼ to select Eject Paper, and then press the OK button.4Press ▲ or ▼ to select Yes, and th

Consumables and MaintenanceConsumables and MaintenanceInk TanksInk TanksReplacing Ink TanksReplacing Ink TanksCompatible ink tanksFor information on t

Important• Do not remove an Ink Tank during initialization immediately after turning on the printer, or during printhead clean-ing. Ink may leak out.N

3 Hold the Ink Tank by the grips and remove it. Press the OKbutton.Important• Do not turn off the printer while the Ink Tank is removed.It may cause t

2 Open the pouch and remove the Ink Tank.Important• Never touch the ink holes or electrical contacts. This may cause stains, damage the Ink Tank, and

Important•Do not push the Ink Tank in by hand.Forcing the Ink Tank into the holder may damage theprinter.•If a 130 ml (4.4 fl oz) ink tank is installe

Caution• Always grip the plug to remove the power cable from the power outlet. Pulling on the power cable could damagethe cable and lead to a fire or

PrintheadsPrintheadsReplacing the PrintheadReplacing the PrintheadWhen to replace the PrintheadReplace the Printhead in the following situations.•If t

Note• If the Tab Selection screen is not displayed, press the Menu button.2Press the OK button.The Set./Adj. Menu is displayed.3Press ▲ or ▼ to select

2 If the Printhead Fixer Cover or Printhead Fixer Leveris dirty, use a damp cloth that you have wrung outcompletely to wipe it clean.Important•Do not

3 Pull the Printhead Fixer Lever forward all the way toopen it completely.4 Pull up the Printhead Fixer Cover to open it complete-ly.5 Remove the Prin

6 Holding the new Printhead by the grips (a), remove itfrom the pouch.Important• When handling the Printhead, always hold it by the grips (a). Never t

8 With the nozzles facing down and the metal contactstoward the back, insert the Printhead into the Car-riage. Carefully push the printhead firmly int

Important• While ink is being filled, definitely do not remove the Ink Tank or Maintenance Cartridge. Ink may leakout.Note• After Printhead has been r

Maintenance CartridgeMaintenance CartridgeReplacing the Maintenance CartridgeReplacing the Maintenance CartridgeCompatible maintenance cartridgesFor i

Access the menu for Maintenance Cartridge replacement1 On the Tab Selection screen of the Control Panel, press ◀ or▶ to select the Settings/Adj. tab (

2 At this point, open the Maintenance Cartridge Cov-er.3 Hold the used Maintenance Cartridge by the grip(a) with one hand and put your other hand unde

OtherWarning• Never disassemble the printer or attempt repairs. There are high voltage parts inside the printer that can cause afire or electrical sho

5 Confirm the Maintenance Cartridge is right-side up,put it in the box with the packaging material attach-ed, and store it so that it stays level.Impo

7 Close the Maintenance Cartridge Cover.Note• If you did not perform the operation in Access the menu for Maintenance Cartridge replacement, thisis th

Cleaning the PrinterCleaning the PrinterCleaning Inside the Top Cover ...

2 If paper dust has accumulated in the Vacuum holes(a) on the Platen or in the Borderless Printing InkGrooves (b), use the Cleaning Brush (c), provide

Important• Do not use a dry cloth to wipe inside the Top Cover. This may create a static charge, which may attractdust and affect the printing quality

Use this mode if printing is faint or contains foreign substances. This method of cleaning consumes the leastamount of ink.•Head Cleaning BUse this mo

Printer PartsPrinter PartsOperations and Display ScreenOperations and Display ScreenControl Panel ...

eStop buttonCancels print jobs in progress and ends the ink drying period.fNavigate buttonEnables you to check instructions for loading and removing p

Menu OperationsMenu OperationsTo view available menus organized on tabs, select a tab on the Tab Selection screen and press the OK button.For details,

The scroll bar at right indicates the current position in the overall menu.•Lower menus are available if is displayed at right next to the second an

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/

3Repeat steps 1 and 2 to complete the settings, and then press the OK button.Note• If a confirmation message is displayed regarding the setting you en

Menu StructureMenu StructureThe menu structure is shown categorized by tab. The * on the right side of an item indicates the default value.The printer

First Level Second Level Third Level Fourth Level Fifth LevelPaper DetailsKeep Paper Type Off* | On *1: For information on the types of pap

Set./Adj. MenuLimited items are displayed during printing. The displayed items are indicated by annotations. First Level Second Lev-el Third Level

First Level Second Lev-el Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Palette B (Select thepen nu

First Level Second Lev-el Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Sec. DNS SrvAddr(*8)

First Level Second Lev-el Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Use Ether-net(*7)On* | Off Use R

Printer partsPrinter partsFront ...

lOutput TrayAll printed documents are ejected from this slot.mEjection GuideSupports output paper.nTop CoverOpen this cover to install the Printhead a

Top Cover (Inside)Top Cover (Inside)aCarriageMoves the Printhead. The carriage serves a key role in printing. (See "Carriage.") ➔P.60bCarri

Manuals for this printerManuals for this printerManuals for this printer ...

Roll Cover (Inside)Roll Cover (Inside)aRoll HolderLoad the roll on this holder.bHolder StopperSecure rolls on the Roll Holder with this part.cRoll Loa

cPrinthead Fixer LeverLocks the Printhead Fixer Cover.dPrinthead Fixer CoverHolds the Printhead in place.Ink Tank Cover (Inside)Ink Tank Cover (Inside

Printer RelocationPrinter RelocationPreparing to Transfer the PrinterPreparing to Transfer the PrinterPreparing to Transfer the Printer ...

5Press ▲ or ▼ to select Standard or Limited, and then press the OK button.Displays the confirmation screen.Important• If Limited is selected, do not t

Important•Store the ink tanks you removed with the ink holes (a) facingup. Otherwise, ink may leak and cause stains. 4 Repeat steps 2 and 3 to remove

Pack the printer1Disconnect the power cord and interface cable.Important• Turn off the printer before you unplug it. It may damage the printer if you

Caution• The Stand must be assembled by at least two people on a flat surface. Attempting assembly by yourselfposes a risk of injury or bending the St

2 Remove tape and packaging material attached tothe printer.3 Connect the power cord to the Power Supply Con-nector on the right side of the printer.4

7 Load the Roll Media on the Roll Holder. (See "Attaching the Roll Holder to Rolls.") ➔P.128 Load the Roll Media in the printer. (See "

Software InstallationSoftware InstallationInstalling the Printer Driver (Windows)Installing the Printer Driver (Windows)Installing the SoftwareInstall

3 Right-click the printer, and then click Properties (orPrinter Properties).4 Click Preferences (or Printing Preferences) todisplay the Printing Prefe

Important•For USB connections, when the dialog box atright is displayed, make sure the printer is onand connect the printer and computer with theUSB c

Installing the Printer Driver (Mac OS)Installing the Printer Driver (Mac OS)Installing the SoftwareInstalling the SoftwareThe basic instructions for i

4 After installation, click Exit. Installing the Software

Convenient Printer Driver FeaturesConvenient Printer Driver FeaturesPrint Preview ...

Configuring Settings in Mac OS1. In the File menu of the source application, choosethe appropriate menu item for printer settings todisplay the Print

Rotate Page 90 degrees (Converse Paper)Rotate Page 90 degrees (Converse Paper)You can conserve roll paper by specifying particularsettings as suitable

Borderless PrintingBorderless PrintingIn regular printing, a margin required by the printer isadded around the original. With borderless printing,you

Large-Format PrintingLarge-Format PrintingYou can create vertical or horizontal banners by print-ing originals in banner formats on rolls.Originals cr

Enlarged/Reduced PrintingEnlarged/Reduced PrintingOriginals can be printed at larger or smaller sizes, asdesired.Configuring Settings in Windows1. Acc

Adjustments for Better Print QualityAdjustments for Better Print QualityAdjusting the PrintheadAdjusting the PrintheadAutomatic Adjustment to Straight

6 To display User's Guide, click User's Guide.Alternately, to display Paper Reference Guide, clickPaper Reference Guide.•Mac OSThe basic ins

2 On the Tab Selection screen of the Control Panel, press ◀ or▶ to select the Settings/Adj. tab ( ).Note• If the Tab Selection screen is not displayed

Adjusting the feed amountAdjusting the feed amountSelecting a Feed Amount Adjustment Method ...

7Press ▲ or ▼ to select Automatic, Print Quality, or Print Length, and then press the OK button.Adjusting Line LengthAdjusting Line LengthTo ensure th

4Press ▲ or ▼ to select Adjust Printer, and then press the OK button.5Press ▲ or ▼ to select Feed Priority, and then press the OK button.6Press ▲ or ▼

TroubleshootingTroubleshootingProblems Regarding PaperProblems Regarding PaperClearing Jammed Roll Paper ...

3 Push the Release Lever back.4Remove the jammed paper.•If paper is jammed inside the Top Cover1. Open the Top Cover and move the Car-riage to the lef

Important•Do not touch the Linear Scale (a) or CarriageShaft (b). This may stain your hands and dam-age the printer. •If paper from a roll is jammed b

•If the paper is jammed by the Ejection GuideRemove the jammed paper from the OutputTray.After removing the paper, make sure there areno other scraps

2Remove the jammed paper.•If paper is jammed inside the Top Cover1. Open the Top Cover and move the Car-riage to the left or right side manually,away

Important•Do not touch the Linear Scale (a) or CarriageShaft (b). This may stain your hands and dam-age the printer. •If the paper is jammed by the Pa

4 Select the printer in the Printer list and click Options& Supplies.5 Click Utility.6 Click Open Printer Utility. iPF780 Series

•If the paper is jammed by the Ejection GuideRemove the jammed paper from the OutputTray.After removing the paper, make sure there areno other scraps

3 Positioning your hands as shown, open the RollCover.4 Fold an A4 sheet lengthwise four times and insert itthrough the gap of the Paper Feed Slot. Pu

8 Pull the Release Lever forward.Roll paper cannot be inserted into the paper feed slotRoll paper cannot be inserted into the paper feed slotCause Cor

Depression on the leading edge is leftDepression on the leading edge is leftCause Corrective ActionKeeping a roll in the printer for a long timewithou

Printing does not startPrinting does not startThe Data lamp on the Control Panel does not light up ...

The printer stops during a print jobThe printer stops during a print jobAn error message is shown on the Display Screen ...

Problems with the printing qualityProblems with the printing qualityPrinting is faint ...

Cause Corrective ActionThe type of paper specified in theprinter driver does not match thetype loaded in the printer.2.Change the type of paper in the

Cause Corrective ActionYou are printing on heavyweight pa-per or paper that curls or wrinkleseasily after absorbing ink.For film-based media such as T

Cause Corrective ActionColor may change slightly even on the samemodel of printer if you use a different version ofthe firmware or printer driver, or