Canon BJC-2100 Series User Manual

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Summary of Contents

Page 1 - BJC-2100

User’s ManualColor Bubble Jet™ PrinterBJC-2100Series

Page 2 - Contents

10Introduction Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this m

Page 3 - 3Contents

100Using the Windows Printer DriverUsing Online HelpWhen you want to learn about a particular topic, the online help function provides the necessary i

Page 4 - 4Contents

101Using the Windows Printer DriverUsing Online Help Finding Information on an Operation Procedure1 Click the Help button on the lower right corner

Page 5 - Introduction

102Using the Windows Printer DriverClosing the Printer Properties Dialog BoxAfter specifying the necessary print settings, close the Printer Propertie

Page 6 - Printer Documentation

103Using the Windows Printer DriverClosing the Printer Properties Dialog Box• To set the print settings without closing the Printer Properties dialog

Page 7 - 7Introduction

104Using the Macintosh Printer DriverUsing the Macintosh Printer DriverPrinter Driver BasicsSelecting a Printer DriverChanging the Page Setup Dialog B

Page 8 - How to Use This Manual

105Using the Macintosh Printer DriverPrinter Driver BasicsThe printer driver controls communication between the printer and your computer. To use the

Page 9 - 9Introduction

106Using the Macintosh Printer DriverSelecting a Printer DriverBefore using the Page Setup dialog box and the Print dialog box, you must first go into

Page 10 - Disclaimer

107Using the Macintosh Printer DriverSelecting a Printer Driver3 To perform background printing, set Backgrounding to On.4 Click in the close box to c

Page 11 - Trademarks

108Using the Macintosh Printer DriverChanging the Page Setup Dialog Box SettingsThe size of the paper used for printing is usually set when a document

Page 12 - FCC Regulations

109Using the Macintosh Printer DriverChanging the Page Setup Dialog Box Settings3 Select Orientation.4 Click the OK button. The Page Setup dialog box

Page 13

11Introduction Trademarks Canon, BCI, BJ, and Bubble Jet are trademarks, and SelectExchange is a service mark of Canon Inc. Print Planet is a service

Page 14 - Safety Precautions

110Using the Macintosh Printer DriverChanging the Page Setup Dialog Box Settings2 In Paper Size, select any one of Custom1 to Custom3 and then click t

Page 15 - Printer Location

111Using the Macintosh Printer DriverChanging the Print Dialog Box SettingsBefore you can start printing, you’ll want to make a few basic settings. Se

Page 16 - 16Introduction

112Using the Macintosh Printer DriverChanging the Print Dialog Box Settings2 Enter the number of copies to be printed, and then set which pages are to

Page 17 - Power Supply and Power Cord

113Using the Macintosh Printer DriverChanging the Print Dialog Box Settings3 Select BJ Cartridge and Media Type.Click the up- or down-arrow to display

Page 18 - 18Introduction

114Using the Macintosh Printer DriverChanging the Print Dialog Box Settings4 Select the Print Mode icon.Select the icon that is closest to your docume

Page 19 - 19Introduction

115Using the Macintosh Printer DriverChanging the Print Dialog Box Settings Displaying a Print Preview of the Document To view a preview of the docu

Page 20 - Working Around the Printer

116Using the Macintosh Printer DriverChanging the Print Dialog Box Settings3 Click the Preview button in the Print dialog box.The Preview dialog box i

Page 21 - 21Introduction

117Using the Macintosh Printer DriverChanging the Print Dialog Box SettingsWhen the preview screen is displayed as a result of selecting manual for Pr

Page 22 - Basic Printing Procedures

118Using the Macintosh Printer DriverChanging the Print Dialog Box Settings3 Click the File button in the Print dialog box.4 Type in the name under wh

Page 23 - Examining the Printer

119Using the Macintosh Printer DriverUsing Balloon HelpTurn on balloon help to display an explanation of each function on the screen. When you positio

Page 24 - Back View

12Introduction FCC Regulations Color Bubble Jet Printer, Model BJC-2100This device complies with Part 15 of the FCC Rules. Operation is subject to th

Page 25 - Inside the Printer

120Using the Macintosh Printer DriverUsing Background PrintingIf background printing is selected with Chooser, you can open the BJ PrintMonitor to con

Page 26 - 26Basic Printing Procedures

121Using the Macintosh Printer DriverUsing Background Printing Closing the BJ PrintMonitor WindowWhen you select Close Status Window from the File m

Page 27 - Printing Your Document

122Using the Macintosh Printer DriverUsing Background Printing BJ PrintMonitor FunctionThe BJ PrintMonitor shows the document currently being printe

Page 28 - 28Basic Printing Procedures

123Using the Macintosh Printer DriverUsing Background PrintingThe BJ PrintMonitor makes it possible to perform the following tasks.• You can change th

Page 29 - 29Basic Printing Procedures

124Using the Macintosh Printer DriverUsing the Printer With a NetworkThe BJC-2100 Series printer can be connected to a network. To enable use of the p

Page 30 - 30Basic Printing Procedures

125Using the Macintosh Printer DriverUsing the Printer With a NetworkPrint serverRefers to the computer to which the printer is directly connected via

Page 31

126Using the Macintosh Printer DriverUsing the Printer With a Network2 Select the BJC-2100 icon and select the printer name from Connected to:.3 Click

Page 32

127Using the Macintosh Printer DriverUsing the Printer With a Network4 Confirm that BJC-2100 server is selected for Enter New Print Server Name:, and t

Page 33 - Loading Plain Paper

128Using the Macintosh Printer DriverUsing the Printer With a NetworkSetting up client machines1 Select Chooser from the Apple Menu and make AppleTalk

Page 34 - 3 Load the stack of paper

129Using the Macintosh Printer DriverUsing the Printer With a Network Confirming the Status of the Print Server from a Client MachineWhen the progres

Page 35 - Paper Handling

13IntroductionFCC Regulations FCC Regulations Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules.Do

Page 36 - Paper and Other Print Media

130Using the Macintosh Printer DriverUsing the Printer With a NetworkSelect a print server on which you can check printing progress.1 Select Print Ser

Page 37 - 37Paper Handling

131Using the Macintosh Printer DriverUsing the Printer With a NetworkFunctions of the BJ StatusMonitorThe progress of print jobs being performed by th

Page 38 - 38Paper Handling

132Using the Macintosh Printer DriverUsing the Printer With a NetworkThe following operations can be performed with the BJ StatusMonitor. Note, howeve

Page 39 - 39Paper Handling

133Maintaining the PrinterMaintaining the PrinterCleaning the PrinterPrinting a Nozzle Check PatternCleaning the Print HeadCleaning the Paper Feed Rol

Page 40 - Notes on Handling Print Media

134Maintaining the PrinterCleaning the PrinterThe inside of the printer may become soiled with ink and paper dust as the printer is used.1 Unplug the

Page 41 - ■ Paper Handling Guidelines

135Maintaining the PrinterCleaning the Printer2 Open the front cover and wipe inside the printer with a clean dry cloth.Look for sprayed ink, paper du

Page 42 - 42Paper Handling

136Maintaining the PrinterPrinting a Nozzle Check PatternThe Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print

Page 43 - ■ Media Sizes

137Maintaining the PrinterPrinting a Nozzle Check Pattern For Windows users1 Open the Printer Properties dialog box, then click the Maintenance tab.2

Page 44 - 44Paper Handling

138Maintaining the PrinterPrinting a Nozzle Check Pattern For Macintosh users1 Select Page Setup from the File menu, then click the Utilities button.2

Page 45

139Maintaining the PrinterPrinting a Nozzle Check Pattern3 Select Nozzle Check Pattern.4 When a confirmation message appears, click the OK button.

Page 46 - 46Paper Handling

14Introduction Safety Precautions Please read the safety warnings provided in this manual to ensure that you use the printer safely. Do not attempt t

Page 47 - ■ Artist Canvas

140Maintaining the PrinterPrinting a Nozzle Check Pattern Examining a Nozzle Check PatternThe patterns show the status of the BJ cartridge.BC-21e Co

Page 48 - ■ Back Print Film

141Maintaining the PrinterCleaning the Print HeadCleaning the print head clears the nozzles. Cleaning the print head consumes ink so clean the print h

Page 49 - ■ Banner Paper

142Maintaining the PrinterCleaning the Print HeadFor Windows users1 Open the Printer Properties dialog box, then click the Maintenance tab.2 Select th

Page 50 - 50Paper Handling

143Maintaining the PrinterCleaning the Print HeadFor Macintosh users1 Select Page Setup from the File menu, then click the Utilities button.2 Select P

Page 51

144Maintaining the PrinterCleaning the Print Head3 Click the OK button.The Cleaning begins. Completion takes approximately 30 seconds.

Page 52 - ■ Glossy Photo Cards

145Maintaining the PrinterCleaning the Paper Feed RollersIf you frequently print on specially coated paper, like High Resolution Paper, paper dust wil

Page 53 - ■ Glossy Photo Paper

146Maintaining the PrinterCleaning the Paper Feed Rollers1 Peel the two pieces of tape off the cleaning sheet.2 Load the cleaning sheet• Load the shee

Page 54 - ■ Greeting Cards

147Maintaining the PrinterCleaning the Paper Feed Rollers3 Start cleaning.Open the Printer Properties dialog box, click the Maintenance tab and then c

Page 55 - ■ High Resolution Paper

148Maintaining the PrinterTransporting the PrinterUse the original box and packing material to repack the printer for shipping or moving to another lo

Page 56

149Maintaining the PrinterTransporting the Printer4 Disconnect the printer cable from the computer and printer. Also, disconnect the power cord from t

Page 57 - ■ Magnet Sheets

15IntroductionSafety Precautions Printer Location Do not place the printer close to flammable solvents such as alcohol or thinners. If flammable so

Page 58 - 58Paper Handling

150Maintaining the PrinterTransporting the Printer6 Fit the packing material on either end of the printer and pack the printer into the original box.I

Page 59

151TroubleshootingTroubleshootingPrintout Is UnsatisfactoryPrinter Does Not Start or Stops Mid-jobPaper Jams or Does Not FeedAn Error Message AppearsO

Page 60 - ■ Transparencies

152TroubleshootingPrintout Is UnsatisfactoryColor Document Printed in MonochromeColors Not ClearPrinted and On-screen Colors Do Not MatchPrintout Does

Page 61

153TroubleshootingPrintout Is Unsatisfactory Color Document Printed in MonochromeA document created in color is printed in monochrome.CHECK 1 BC-20

Page 62 - ■ T-Shirt Transfer

154TroubleshootingPrintout Is UnsatisfactoryCHECK 4 MONOCHROME PRINTING SELECTED IN APPLICATION PROGRAM?Some application programs have a setting in th

Page 63 - ■ Envelopes

155TroubleshootingPrintout Is Unsatisfactory Colors Not ClearThe colors in printed photographs and illustrations are not as clear as you expected.CH

Page 64 - ■ Loading Envelopes

156TroubleshootingPrintout Is UnsatisfactoryCHECK 2 PRINTER DRIVER SETTINGS CORRECT FOR MEDIA AND PRINT JOB?Open the printer driver dialog box and sel

Page 65 - Printing Photographs

157TroubleshootingPrintout Is UnsatisfactoryCHECK 3 RE-FILLED INK TANK INSTALLED IN THE BJ CARTRIDGE?You may not be able to achieve satisfactory perfo

Page 66 - 4 Start the print job

158TroubleshootingPrintout Is Unsatisfactory Printed and On-screen Colors Do Not MatchThe colors you see on the screen do not match the colors you s

Page 67 - ■ About Photo Optimizer

159TroubleshootingPrintout Is UnsatisfactoryCHECK 2 ARE THE PRINTER DRIVER SETTINGS CORRECT?Open the printer driver dialog box and select the print mo

Page 68

16IntroductionSafety Precautions Do not place the printer on a thick rug or carpet. Fibers or dust entering the printer could cause a fire.Keep the po

Page 69 - Using BJ Cartridges

160TroubleshootingPrintout Is Unsatisfactory Printout Does Not Match the Document Displayed on the ScreenThe document is displayed correctly on the

Page 70 - Types of BJ Cartridges

161TroubleshootingPrintout Is UnsatisfactoryCHECK 2 ARE YOU USING THE CORRECT PRINTER DRIVER? Meaningless characters and symbols may print if you have

Page 71 - 71Using BJ Cartridges

162TroubleshootingPrintout Is UnsatisfactoryCHECK 4 IS THE PROBLEM IN THE ORIGINAL FILE?If the printout does not match the document displayed on the s

Page 72 - BJ Cartridge Guidelines

163TroubleshootingPrintout Is Unsatisfactory Printed Text Rotated 90 DegreesThe document text orientation is not correct and it is printed rotated 9

Page 73 - Replacing the BJ Cartridge

164TroubleshootingPrintout Is Unsatisfactory Printing in Top Left CornerCHECK 1 IS THE PAPER IN THE PRINTER LARGER THAN THE PAGE SIZE SPECIFIED IN T

Page 74 - Replacing Ink Tanks

165TroubleshootingPrintout Is UnsatisfactoryIf you want to use Scaled Printing with reduction, make sure that the correct percentage is set and confirm

Page 75 - 75Using BJ Cartridges

166TroubleshootingPrintout Is UnsatisfactoryCHECK 2 IS SCALED PRINTING SET FOR ENLARGEMENT IN THE PRINTER DRIVER?If Scaled Printing is set for enlarge

Page 76 - 76Using BJ Cartridges

167TroubleshootingPrintout Is Unsatisfactory Text or Image Reversed (Mirrored)The printed image is printed with left and right sides reversed or “mi

Page 77 - 77Using BJ Cartridges

168TroubleshootingPrintout Is Unsatisfactory Enlarged/Reduced Printing Not CorrectA print job set up for Scaled Printing in the printer driver is no

Page 78 - 6 Close the front cover

169TroubleshootingPrintout Is Unsatisfactory Single Page Prints Over Two or More PagesCHECK 1 DOES THE PAGE SIZE SETTING IN THE APPLICATION PROGRAM

Page 79 - Replacing the BJ Cartridge

17IntroductionSafety Precautions Power Supply and Power Cord The socket-outlet shall be installed near the equipment and shall be easily accessib

Page 80 - 80Using BJ Cartridges

170TroubleshootingPrintout Is Unsatisfactory Colors Streaked or IncorrectThe text appears scratched, streaked, or the wrong colors are printed.CHECK

Page 81 - 81Using BJ Cartridges

171TroubleshootingPrintout Is UnsatisfactoryCHECK 3 DID YOU PRINT ON THE CORRECT PRINT SIDE OF THE MEDIA?The correct print side is different for each

Page 82 - 82Using BJ Cartridges

172TroubleshootingPrintout Is Unsatisfactory1 When using Manual for printing, click the Details button in the Print dialog box.2 In the Quality panel,

Page 83 - 7 Close the front cover

173TroubleshootingPrintout Is UnsatisfactoryCHECK 2 IS THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING?Move the Intensity setting (print density) to

Page 84

174TroubleshootingPrintout Is Unsatisfactory Backs of Pages Stained With InkThe backs of pages are stained after they are printed and ejected from t

Page 85

175TroubleshootingPrintout Is Unsatisfactory Ink BlurredImages are not sharp or the ink has spread and run together.CHECK 1 ARE YOU PRINTING A PHOTO

Page 86

176TroubleshootingPrintout Is UnsatisfactoryCHECK 2 ARE YOU USING PLAIN PAPER?If you are using plain paper, use another type of print media. To minimi

Page 87

177TroubleshootingPrintout Is Unsatisfactory1 When using Manual for printing, click the Details button in the Print dialog box.2 In the Color panel, u

Page 88

178TroubleshootingPrintout Is UnsatisfactoryCHECK 3 ARE YOU PRINTING ON CURLED PLAIN PAPER?If curled plain paper is loaded with the curl bowing up, th

Page 89

179TroubleshootingPrintout Is UnsatisfactoryCHECK 5 ARE YOU PRINTING OUTSIDE THE RECOMMENDED PRINTING AREA?If you print outside the recommended printi

Page 90

18IntroductionSafety Precautions Do not use the printer while the power cord is bundled or knotted. This could cause a fire or electric shock.If you d

Page 91 - Selecting the Print Mode

180TroubleshootingPrintout Is Unsatisfactory Colors Streaked or UnevenPatterns of uneven or streaked coloring appear on the printout.CHECK 1 IS PRIN

Page 92

181TroubleshootingPrintout Is UnsatisfactoryCHECK 2 IS HALFTONING SET FOR OPTIMUM PERFORMANCE?Check the Halftoning setting in the Quality tab of the p

Page 93

182TroubleshootingPrintout Is Unsatisfactory Last Part of Print Job Not PrintingThe last part of each page in the document is not printed.CHECK 1 AR

Page 94

183TroubleshootingPrintout Is UnsatisfactoryCHECK 3 IS A WPS DRIVER INSTALLED? You may not be able to print correctly with a WPS (Windows Printing Sy

Page 95 - Setting the Page Size

184TroubleshootingPrintout Is Unsatisfactory Characters and Figures Notched / Gradation Streaked or UnnaturalCharacters and figures print with unn

Page 96 - 1 Click the Page Layout tab

185TroubleshootingPrintout Is Unsatisfactory Color Document Not SatisfactoryCHECK 1 ARE THE COLOR ADJUSTMENT SETTINGS CORRECT?In the printer driver,

Page 97

186TroubleshootingPrintout Is Unsatisfactory1 When using Manual for Printing, click the Details button.2 Click the Color panel.3 Move the slide bars o

Page 98

187TroubleshootingPrintout Is Unsatisfactory1 When using Manual for printing, click the Details button.2 Select the Color panel.3 Specify the desired

Page 99 - Confirming the Paper Feed

188TroubleshootingPrintout Is Unsatisfactory1 Open the Printer Properties dialog box, and click the Advanced button in the Main tab.2 Click the Color

Page 100 - Using Online Help

189TroubleshootingPrinter Does Not Start or Stops Mid-jobPrinter Does Not Operate After It Is Plugged InPrint Job Does Not StartPrinting HaltsPrinting

Page 101

19IntroductionSafety Precautions Cleaning and Maintaining the Printer Use a damp cloth to clean the printer. Do not use flammable solvents such as

Page 102 - Properties dialog box closes

190TroubleshootingPrinter Does Not Start or Stops Mid-job Printer Does Not Operate After It Is Plugged InThe printer does not operate after its powe

Page 103 - Defaults button

191TroubleshootingPrinter Does Not Start or Stops Mid-job Print Job Does Not StartPrinter does not operate after the print job is executed from the

Page 104

192TroubleshootingPrinter Does Not Start or Stops Mid-jobCHECK 4 ARE YOU USING THE CORRECT PRINTER DRIVER?A print job may not start if you have select

Page 105 - Printer Driver Basics

193TroubleshootingPrinter Does Not Start or Stops Mid-jobCHECK 5 IS THE CORRECT PRINTER PORT SELECTED? If you are using the Parallel interface to con

Page 106 - 2 Click the BJC-2100 icon

194TroubleshootingPrinter Does Not Start or Stops Mid-job Printing HaltsThe printer stops printing before the print job is complete.CHECK 1 IS THE P

Page 107

195TroubleshootingPrinter Does Not Start or Stops Mid-job Printing Starts But Nothing PrintsThe printer operates but nothing is printed on the page.

Page 108

196TroubleshootingPrinter Does Not Start or Stops Mid-jobCHECK 2 DID YOU REMOVE THE ORANGE PROTECTIVE TAPE FROM THE PRINT HEAD?If the orange protectiv

Page 109 - 3 Select Orientation

197TroubleshootingPrinter Does Not Start or Stops Mid-job Cartridge Holder Does Not Return to Home PositionWhen you replace a BJ cartridge or ink ta

Page 110 - 4 Click the Apply button

198TroubleshootingPrinter Does Not Start or Stops Mid-job Checking the Printer and Computer ConnectionIf you have problems with the printer, the cau

Page 111

199TroubleshootingPrinter Does Not Start or Stops Mid-job Setting the BJC-2100 as the Default Printer When you are using more than one printer, you

Page 112

2Contents Contents Introduction WelcomePrinter DocumentationHow to Use This ManualCopyrightDisclaimerTrademarksFCC RegulationsCanadian Radio Interfer

Page 113

20IntroductionSafety Precautions Working Around the Printer Do not put your hands or fingers in the printer while it is printing. The printer cont

Page 114 - 4 Select the Print Mode icon

200TroubleshootingPaper Jams or Does Not FeedPaper Does Not Feed From Auto Sheet FeederEnvelopes Do Not FeedPaper Skewing During FeedingMultiple Sheet

Page 115

201TroubleshootingPaper Jams or Does Not Feed Paper Does Not Feed From Auto Sheet FeederAfter the print job is started, the paper loaded in the auto

Page 116

202TroubleshootingPaper Jams or Does Not FeedCHECK 4 DID YOU REMOVE THE PAPER REST?Make sure the paper rest is installed on the printer at all times.C

Page 117

203TroubleshootingPaper Jams or Does Not Feed Envelopes Do Not FeedEnvelopes do not feed or skew during feeding.CHECK 1 ARE THE ENVELOPES CURLED OR

Page 118

204TroubleshootingPaper Jams or Does Not FeedCHECK 2 ARE TOO MANY ENVELOPES LOADED?You can set up to 5 envelopes in the auto sheet feeder.CHECK 3 IS T

Page 119 - Using Balloon Help

205TroubleshootingPaper Jams or Does Not Feed Paper Skewing During FeedingThe paper or other media does not feed straight into the paper feed slot.C

Page 120 - Using Background Printing

206TroubleshootingPaper Jams or Does Not Feed Multiple Sheets Feed TogetherWhen you have a stack of paper in the sheet feeder, more than one sheet f

Page 121

207TroubleshootingPaper Jams or Does Not Feed Paper JamIf paper jams in the printer, remove it.1 Slowly pull the paper out of the printer from the a

Page 122 - ■ BJ PrintMonitor Function

208TroubleshootingPaper Jams or Does Not Feed•You can load paper within the range of 17 to 28 lb (64 to 105 g/m2) in the auto sheet feeder. Media Size

Page 123

209TroubleshootingAn Error Message AppearsError Writing to LPT1 or USBPRNnn Application Error, General Protection Fault Other Error MessagesWindowsWin

Page 124 - Environment

21IntroductionSafety Precautions BJ ® Cartridges and Ink Tanks For safety reasons store BJ cartridges and ink tanks out of the reach of small ch

Page 125

210TroubleshootingAn Error Message Appears Error Writing to LPT1 or USBPRNnn You cannot print when this message appears.CHECK 1 IS THE PRINTER PLUG

Page 126 - 3 Click the Share button

211TroubleshootingAn Error Message AppearsCHECK 4 IS THE PRINTER PORT OPERATING CORRECTLY? Check the status of the printer port.When you are using the

Page 127

212TroubleshootingAn Error Message AppearsWhen you are using the USB interface:1 Right-click the My Computer and then select Properties.2 Double-click

Page 128 - Setting up client machines

213TroubleshootingAn Error Message AppearsCHECK 6 IS THE PRINTER PORT SETTING IDENTICAL TO THE INTERFACE YOU ARE USING?If the printer port setting is

Page 129 - Starting the BJ StatusMonitor

214TroubleshootingAn Error Message AppearsCHECK 7 IS A WPS DRIVER INSTALLED?You may not be able to print correctly if a WPS (Windows Printing System)

Page 130

215TroubleshootingAn Error Message Appears Application Error, General Protection Fault CHECK 1 ARE YOU USING A WINDOWS 3.1 APPLICATION PROGRAM?Atte

Page 131

216TroubleshootingAn Error Message AppearsCHECK 4 IS THERE SUFFICIENT FREE SPACE ON THE HARD DISK?An error may occur if there is not enough free space

Page 132

217TroubleshootingAn Error Message AppearsCHECK 6 IS THE PRINTER DRIVER INSTALLED CORRECTLY?There may be a problem with the printer driver.Uninstall t

Page 133 - Maintaining the Printer

218TroubleshootingAn Error Message AppearsCHECK 2 AN ERROR DISPLAYED IN ANY SCREENS OTHER THAN THE BJ STATUS MONITOR?One of the following messages may

Page 134 - Cleaning the Printer

219TroubleshootingAn Error Message AppearsCHECK 3 ANY ERROR NUMBER (XXXX:) DISPLAYED? Error number (*202) displayedSufficient memory not available for

Page 135 - 135Maintaining the Printer

22Basic Printing Procedures Basic Printing Procedures Examining the PrinterPrinting Your DocumentLoading Plain Paper

Page 136 - 136Maintaining the Printer

220TroubleshootingAn Error Message AppearsError number (*300) displayedCheck the following:• Printer is plugged in?• Printer cable is connected secu

Page 137 - For Windows users

221TroubleshootingOther ProblemsCannot Install Printer DriverBJ Status Monitor Does Not Open Cannot Execute Background PrintingInk Runs Out Too Quickl

Page 138 - 2 Select Test Print

222TroubleshootingOther Problems Cannot Install Printer DriverCHECK 1 DID YOU FOLLOW THE PRINTER DRIVER INSTALLATION INSTRUCTIONS IN THE QUICK START

Page 139 - Select Nozzle Check Pattern

223TroubleshootingOther ProblemsCHECK 2 ARE ANY OTHER APPLICATION PROGRAMS RUNNING?The installation program may not execute successfully if it is star

Page 140 - Cleaning the Print Head

224TroubleshootingOther ProblemsCHECK 4 IS THERE A PROBLEM WITH THE INSTALL ME FIRST CD-ROM?The Install Me First CD-ROM may be damaged. On the Windows

Page 141 - Cleaning the Print Head

225TroubleshootingOther Problems BJ Status Monitor Does Not Open CHECK 1 DO YOUR COMPUTER AND PRINTER CABLE SUPPORT BI-DIRECTIONAL COMMUNICATION?Ch

Page 142 - For Windows users

226TroubleshootingOther Problems Cannot Execute Background PrintingThe BJ Backgrounder is not displayed during a print job and you cannot use backgr

Page 143 - 2 Select Print Head Cleaning

227TroubleshootingOther Problems Ink Runs Out Too QuicklyCHECK ARE YOU OPENING AND CLOSING THE FRONT COVER?Each time you open the front cover for mo

Page 144 - 3 Click the OK button

228TroubleshootingBefore You Call for HelpNarrowing Down the ProblemChecking the Printing Environment

Page 145 - 145Maintaining the Printer

229TroubleshootingBefore You Call for Help Narrowing Down the ProblemIf you are experiencing difficulties, try to narrow the problem down to one of t

Page 146 - 2 Load the cleaning sheet

23Basic Printing Procedures Examining the Printer This section describes the parts of the printer and how they function. Front ViewPaper RestSupp

Page 147 - 3 Start cleaning

230TroubleshootingBefore You Call for Help Checking the Printing EnvironmentCheck the information on the operating environment such as the name and

Page 148 - Transporting the Printer

231TroubleshootingBefore You Call for Help1 On the desktop, click the icon of the hard disk.2 Select Get Info from the File menu.3 Select General Info

Page 149 - 149Maintaining the Printer

232TroubleshootingGetting Help From CanonCanon Computer Systems, Inc. offers a full range of customer technical support* options:• For e-mail technica

Page 150 - 150Maintaining the Printer

233SpecificationsSpecificationsPrinting SpecificationsPrinting Area

Page 151 - Troubleshooting

234SpecificationsPrinting SpecificationsPrinting methodBubble Jet on-demandPrinting resolution720 (horizontal) × 360 (vertical) dpiPrint speed (printing

Page 152 - Printout Is Unsatisfactory

235SpecificationsPrinting Specifications Interface SpecificationsInterface (parallel)IEEE 1284-compatibleInterface (USB)USB 1.10-compatible Interface c

Page 153 - Macintosh

236SpecificationsPrinting Specifications General SpecificationsAcoustic noise levelApprox. 45 dB (per ISO 9296)Operating environmentTemperature: 41 to

Page 154 - 154Troubleshooting

237SpecificationsPrinting Specifications Feed MethodContinuous feed through auto sheet feeder; single or multiple sheets Sheet Feeder CapacityPlain

Page 155 - ■ Colors Not Clear

238SpecificationsPrinting Specifications Print MediaRegular size Letter, Legal, A4, A5, B5, US Com.#10, European DLCustom size Width: 3.94 to 9.5 in (

Page 156

239SpecificationsPrinting Specifications Graphic Image PrintingData format Canon extended mode — Raster image formatResolution Canon extended mode — 1

Page 157 - 157Troubleshooting

24Basic Printing ProceduresExamining the Printer To ensure optimum performance of the print head, the printer automatically cleans the print head eve

Page 158 - 158Troubleshooting

240SpecificationsPrinting Specifications Printer Driver Operating Environment• IBM PC/AT-compatible computer running on Windows 2000, Windows 98, Wind

Page 159

241SpecificationsPrinting AreaTo ensure the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon

Page 160 - 160Troubleshooting

242SpecificationsPrinting AreaLetter, LegalMedia Type Printable Area (width x height)Letter 8.0 × 10.61 inLegal 8.0 × 13.61 in1.0 in0.93 in0.25 in 0.25

Page 161 - 161Troubleshooting

243SpecificationsPrinting AreaA5, B5, A4Media Type Printable Area (width x height)A5 141.2 × 200.0 mmB5 175.2 × 247.0 mmA4 203.2 × 287.0 mm25.4 mm23.5

Page 162 - 162Troubleshooting

244SpecificationsPrinting AreaGlossy Photo CardsMedia Type Printable Area (width x height)Glossy Photo Card 4.31 × 6.30 in0.20 in 0.16 in1.02 in1.10 in

Page 163

245SpecificationsPrinting AreaUS Com. #10 EnvelopeMedia Type Printable Area (width x height) US Com. #10 9.0 × 3.81 in1.0 in0.93 in0.25 in 1.25 in0.28

Page 164

246SpecificationsPrinting AreaEuropean DL EnvelopeMedia Type Printable Area (width x height)European DL 203.2 × 100.0 mm25.4 mm23.5 mm6.4 mm 10.4 mm7.0

Page 165

247SpecificationsPrinting AreaBanner PaperMedia Type Printable Area (width x height)Banner Paper 8.24 × 65.88 in. (Letter)203.2 × 1779.0 mm (A4)0.13 in

Page 166

248Using the Optional IS-22 Color Image Scanner Cartridge Using the Optional IS-22 Color Image Scanner Cartridge Using the ScannerUsing the Scanner W

Page 167

249Using the ScannerUsing the ScannerScanner Driver BasicsUnpacking the Scanner CartridgeInstalling the IS Scan SoftwareInstalling the Scanner Cartrid

Page 168 - WindowsWindows

25Basic Printing ProceduresExamining the Printer Inside the PrinterCartridge HolderHolds the BJ cartridge or the optional IS-22 Color Image Scann

Page 169 - 169Troubleshooting

250Using the ScannerScanner Driver BasicsInstalling the optional IS-22 Color Image Scanner Cartridge in the printer makes it possible to scan and save

Page 170

251Using the ScannerScanner Driver BasicsTo use the scanner cartridge, you must install the IS Scan software, which includes the IS Scan scanner drive

Page 171 - ■ Straight Lines Are Broken

252Using the ScannerUnpacking the Scanner CartridgeMake sure you have the following items. IS-22 Color Image Scanner CartridgeThe scanner cartridge

Page 172 - ■ Printed Pages Curled

253Using the ScannerUnpacking the Scanner Cartridge White Calibration SheetYou use this sheet to maintain the correct color balance of scanned image

Page 173 - 2 Click the Color tab

254Using the ScannerInstalling the IS Scan SoftwareBefore installing the IS Scan software, you must install the BJC-2100 Printer Driver.1 Make sure th

Page 174 - 174Troubleshooting

255Using the ScannerInstalling the IS Scan Software3 Click the Manuals, Supplies, and Help button. You’ll see this screen:

Page 175 - ■ Ink Blurred

256Using the ScannerInstalling the IS Scan Software4 Click Canon Accessories and Paper. You’ll see this screen:5 Click the Install IS-22 Driver button

Page 176

257Using the ScannerInstalling the Scanner Cartridge• The scanner cartridge is composed of precision components. To avoid poor scanning results, do no

Page 177 - ■ Printed Surface Scratched

258Using the ScannerInstalling the Scanner Cartridge Replacing a BJ Cartridge With the Scanner Cartridge1 Make sure that the printer is plugged in a

Page 178

259Using the ScannerInstalling the Scanner Cartridge4 Insert the scanner cartridge into the cartridge holder, then lower the cartridge lock lever unti

Page 179 - ■ White Streaks Visible

26Basic Printing Procedures Printing Your Document After you set up the printer, you can start printing. This section describes how to print a docume

Page 180 - ■ Colors Streaked or Uneven

260Using the ScannerBasic Scanning ProcedureAfter installing the IS Scan scanner driver, you can use the BJC-2100 printer as a scanner.1 Install the I

Page 181

261Using the ScannerBasic Scanning Procedure3 The first time you use the scanner, you need to perform the White Level Calibration. Using the White Cali

Page 182

262Using the ScannerUsing the White Calibration SheetThe white calibration sheet provided with the scanner cartridge is used for maintaining the corre

Page 183 - 183Troubleshooting

263Using the ScannerUsing the White Calibration Sheet1 Load the white calibration sheet with the cropped corner at the upper left.2 Follow any instruc

Page 184 - or Unnatural

264Using the ScannerUsing the White Calibration Sheet• Do not leave the white calibration sheet in locations that are exposed to direct sunlight or th

Page 185

265Using the ScannerScanning Area Guidelines • The scanning area varies according to conditions such as the scanning resolution and display resolution

Page 186

266Using the ScannerLoading an Image1Slide the paper guide to the left edge of the auto sheet feeder.2 Place the image in the scanning holder.• To pre

Page 187 - Spot Color

267Using the ScannerLoading an Image4 Adjust the paper guide to the left edge of the scanning holder.To prevent possible damage to the scanning holder

Page 188

268Using the Scanner With WindowsUsing the Scanner With WindowsUsing IS ScanChanging the Scanning ModeUsing the Customized Scanning ModeSaving the Set

Page 189 - 189Troubleshooting

269Using the Scanner With Windows Using IS Scan This section describes how to scan an image when you start IS Scan from within a TWAIN-compatible app

Page 190 - 190Troubleshooting

27Basic Printing ProceduresPrinting Your Document For Windows users 1 Open the Printer Properties dialog box.Select the command used for printing, ma

Page 191 - ■ Print Job Does Not Start

270Using the Scanner With WindowsUsing IS Scan3 Specify the basic settings.• Click the down-arrow on the right of the Paper Size box and select the mo

Page 192

271Using the Scanner With WindowsUsing IS Scan• Release the mouse button. The Selection Box appears on the image. • To move the Selection Box, place t

Page 193 - 193Troubleshooting

272Using the Scanner With WindowsUsing IS Scan6 Load the image you wish to scan in the auto sheet feeder again.7 Click the Scan button. Remember, if y

Page 194 - ■ Printing Halts

273Using the Scanner With WindowsUsing IS Scan• Some TWAIN-compliant graphics application programs do not display the main IS Scan dialog box but inst

Page 195 - 195Troubleshooting

274Using the Scanner With WindowsChanging the Scanning ModeYou can select a scanning mode according to your scanning purpose. Optimum settings, such a

Page 196 - 196Troubleshooting

275Using the Scanner With WindowsChanging the Scanning ModeWhen you select FAX or OCR, the document is scanned and processed as a grayscale image and

Page 197 - 197Troubleshooting

276Using the Scanner With WindowsUsing the Customized Scanning ModeWhen you select Custom in the Scanning Mode box of the main dialog box, the Custom

Page 198 - 198Troubleshooting

277Using the Scanner With WindowsUsing the Customized Scanning Mode3 Specify these settings in the Custom dialog box:Standard ValueYou change the stan

Page 199

278Using the Scanner With WindowsUsing the Customized Scanning ModeCharacter EmphasisDetermines whether or not Image Trust processing is used for scan

Page 200 - Paper Jams or Does Not Feed

279Using the Scanner With WindowsUsing the Customized Scanning Mode4 Click the OK button to return to the main dialog box.5 Make sure that the image y

Page 201 - 201Troubleshooting

28Basic Printing ProceduresPrinting Your Document 2 Specify the necessary print settings in the printer driver. Using the Windows Printer Driver 3

Page 202 - 202Troubleshooting

280Using the Scanner With WindowsSaving the SettingsYou can save the settings in the main IS Scan dialog box to a file. The next time you scan, you onl

Page 203 - ■ Envelopes Do Not Feed

281Using the Scanner With WindowsUsing the Saved SettingsOpen the file in which the desired settings were saved and use those settings for scanning.1 S

Page 204 - 204Troubleshooting

282Using the Scanner With WindowsOther IS Scan Features White Level CalibrationUse this feature to maintain the correct color balance of scanned ima

Page 205 - 205Troubleshooting

283Using the Scanner With WindowsOther IS Scan Features Enlarging the Scanned Image in the Preview AreaTo enlarge the scanned image in the preview a

Page 206 - 206Troubleshooting

284Using the Scanner With WindowsUsing IS Scan PlusIS Scan Plus is a utility program that allows you to edit, enhance, print, and save an image acquir

Page 207 - ■ Paper Jam

285Using the Scanner With WindowsUsing IS Scan Plus3 Select an option:CopyScan and immediately print an image without editing. Using CopyCapture Image

Page 208 - 208Troubleshooting

286Using the Scanner With WindowsUsing IS Scan Plus Using Online HelpWhen you need detailed instructions, click the Help button in the upper right o

Page 209 - An Error Message Appears

287Using the Scanner With WindowsUsing IS Scan Plus IS Scan ButtonsReturns to the main IS Scan Plus screen.Moves back to the previous screen.Display

Page 210 - 210Troubleshooting

288Using the Scanner With WindowsUsing CopyUse the Copy feature when you wish to print an image immediately after scanning. You cannot edit or enhance

Page 211 - 211Troubleshooting

289Using the Scanner With WindowsUsing Copy2 Specify any required settings:• Select Color or Monochrome in the Document Type box.• Select Fine or Fast

Page 212 - 212Troubleshooting

29Basic Printing ProceduresPrinting Your Document 4 Start printing from the application program.Click the OK button. Printing begins.WindowsClick Her

Page 213 - 213Troubleshooting

290Using the Scanner With WindowsUsing Copy4 When you click the Copy button, a message box appears. Click the OK button in the message box to confirm t

Page 214 - 214Troubleshooting

291Using the Scanner With WindowsUsing Capture ImageUse the Capture Image feature to scan an image other than a photographic print. You can also edit,

Page 215 - 215Troubleshooting

292Using the Scanner With WindowsUsing Capture Image3 Select the paper size in the Paper Size box.4 Insert the image you wish to scan in the scanning

Page 216 - 216Troubleshooting

293Using the Scanner With WindowsUsing Capture PhotoUse the Capture Photo feature to scan a photographic print such as a snapshot. You can also edit,

Page 217 - ■ Other Error Messages

294Using the Scanner With WindowsUsing Capture Photo2 Specify these settings:• Select Color or Black & White in the Photo Type box.• Select Regula

Page 218 - Background printing failed

295Using the Scanner With WindowsEditing a Scanned ImageYou can edit or enhance a scanned image acquired using the Capture Image or Capture Photo feat

Page 219 - Error number (*203) displayed

296Using the Scanner With WindowsEditing a Scanned Image2 You can select these editing options. For details on each feature, use the online Help for I

Page 220

297Using the Scanner With WindowsEditing a Scanned ImageBackgroundAllows you to add a background to a monochrome image.Crop PhotoCrops a scanned photo

Page 221 - Other Problems

298Using the Scanner With WindowsPrinting a Scanned ImageYou can print a scanned image acquired using the Capture Image or Capture Photo feature. Remo

Page 222 - 222Troubleshooting

299Using the Scanner With WindowsPrinting a Scanned ImageIf you are using Capture Photo, the Photo Print Options dialog box appears:Click Print Settin

Page 223 - 223Troubleshooting

3Contents Using the Windows Printer Driver Printer Driver BasicsOpening the Printer Properties Dialog BoxSelecting the Print ModeSetting the Page Siz

Page 224 - 224Troubleshooting

30Basic Printing ProceduresPrinting Your Document The following screen appears during printing. BJ Backgrounder The BJ Backgrounder is displayed in t

Page 225 - 225Troubleshooting

300Using the Scanner With WindowsSaving a Scanned ImageIS Scan Plus allows you to save a scanned image to a file under a new name. You can use the save

Page 226 - 2 Set Backgrounding to On

301Using the Scanner With WindowsSaving a Scanned Image4 Click the down-arrow for “Save as type” and select a format for the file.You can select one of

Page 227 - ■ Ink Runs Out Too Quickly

302Using the Scanner With MacintoshUsing the Scanner With MacintoshScanning Images With Application SoftwareUsing the Main IS Scan Dialog BoxScanning

Page 228 - Before You Call for Help

303Using the Scanner With MacintoshScanning Images With Application SoftwareThis section explains how to start IS Scan from a TWAIN image editing appl

Page 229 - ■ Narrowing Down the Problem

304Using the Scanner With MacintoshScanning Images With Application Software3 Click the IS Scan BJC-2100 DS icon and then click the OK button.BJC-2100

Page 230

305Using the Scanner With MacintoshUsing the Main IS Scan Dialog BoxMenu buttonSelects the IS Scan functions. Click this button to change the settings

Page 231

306Using the Scanner With MacintoshUsing the Main IS Scan Dialog BoxScan, Prescan, or Clear buttonClick this button to start scanning. This button swi

Page 232 - Getting Help From Canon

307Using the Scanner With MacintoshScanning an Image1Click the Menu button and then select Settings. The Settings dialog box displays:2 Make the neces

Page 233 - Specifications

308Using the Scanner With MacintoshScanning an Image• Place a check mark in the Prescan check box. Prescan performs a quick scan so you can check the

Page 234 - Printing Specifications

309Using the Scanner With MacintoshScanning an Image• To create a Selection Box, position the cursor over one corner of the area to be selected, press

Page 235 - ■ Interface Specifications

31Basic Printing ProceduresPrinting Your DocumentMacintosh For Macintosh users 1 Select the command used for printing to open the dialog box.Normally

Page 236 - ■ General Specifications

310Using the Scanner With MacintoshScanning an Image7 If the image displayed in the Preview Area is not what you expect, click the Clear button and st

Page 237 - ■ Sheet Feeder Capacity

311Using the Scanner With MacintoshScanning Images With IS ScanYou can use IS Scan as a stand-alone program to scan and edit images. Starting IS Sca

Page 238 - ■ Print Media

312Using the Scanner With MacintoshScanning Images With IS ScanIS Scan starts and the main dialog box displays.The contents of the main dialog box and

Page 239 - ■ Compatible BJ Cartridges

313Using the Scanner With MacintoshScanning Images With IS Scan Saving Scanned Images1 Click the Save button.

Page 240 - ■ Hard Disk Space

314Using the Scanner With MacintoshScanning Images With IS Scan2 Make the necessary settings.• Select the location to which you want to save your imag

Page 241 - Printing Area

315Using the Scanner With MacintoshChanging the Scanning ModeYou can select a scanning mode according to your scanning purpose. Optimum settings, such

Page 242

316Using the Scanner With MacintoshChanging the Scanning ModeText Recommended when scanning a document consisting entirely of text, such as a document

Page 243

317Using the Scanner With MacintoshChanging the Scanning Mode• The Settings dialog box displays when you select Settings after you click the Menu butt

Page 244

318Using the Scanner With MacintoshCustomizing the Scanning SettingsWhen you select Custom for Scanning Mode in the Settings dialog box, you can speci

Page 245

319Using the Scanner With MacintoshCustomizing the Scanning Settings3 Make the appropriate settings for the image to be scanned.Image TypeSelect a mod

Page 246

32Basic Printing ProceduresPrinting Your Document 3 Start printing from the application program.Click the Print button. Printing begins.The following

Page 247 - × 1779.0 mm (A4)

320Using the Scanner With MacintoshCustomizing the Scanning SettingsEdge EmphasisThis function is valid only when Image Type is set to Black & Whi

Page 248

321Using the Scanner With MacintoshCopying a Scanned Image to the ClipboardIf you copy a scanned image to the clipboard, you can use the image easily

Page 249 - Using the Scanner

322Using the Scanner With MacintoshAdjusting an ImageIf you are not satisfied with a scanned image, you can perform fine adjustment using a range of fun

Page 250 - Scanner Driver Basics

323Using the Scanner With MacintoshAdjusting an Image2 Move each slide bar to the right or left to adjust the image.BrightnessMoving the Brightness sl

Page 251

324Using the Scanner With MacintoshModifying An ImageYou can modify a scanned image so that it looks sharper or softer. Also, a Despeckle function all

Page 252 - 252Using the Scanner

325Using the Scanner With MacintoshApplying Special Effects to an ImageSpecial effects such as edge emphasis, line emphasis, pixelization, posterizati

Page 253 - ■ Scanning Holder

326Using the Scanner With MacintoshApplying Special Effects to an Image2 Select a desired function from the list.The following is an example of the sc

Page 254 - Yo u ’ll see this screen:

327Using the Scanner With MacintoshApplying Special Effects to an Image3 Once you are satisfied with the adjustment, click the OK button.To cancel an a

Page 255 - 255Using the Scanner

328Using the Scanner With MacintoshOther IS Scan Functions White Level CalibrationTo achieve the correct color balance for an object to be scanned,

Page 256 - 256Using the Scanner

329Using the Scanner With MacintoshOther IS Scan Functions Using the Online HelpClicking the Help button on the main IS Scan dialog box displays hel

Page 257 - 257Using the Scanner

33Basic Printing Procedures Loading Plain PaperThis section describes how you load plain paper.1 Lower the paper output tray.The paper output tray ca

Page 258 - 3 Remove the BJ cartridge

330Using the Scanner With MacintoshUsing the Copy UtilityUse this utility to scan an object and then print the result immediately. Although the scanne

Page 259 - 259Using the Scanner

331Using the Scanner With MacintoshUsing the Copy Utility3 Drag the Copy Utility for BJC-2100 folder and copy it to any location.Now you can start the

Page 260 - Basic Scanning Procedure

332Using the Scanner With MacintoshUsing the Copy Utility3 Click the Copy Utility icon.The Copy Utility starts and the main dialog box displays:

Page 261 - 6 Save the scanned image

333Using the Scanner With MacintoshUsing the Copy Utility Copying the Image1 Click the Color or Black & White button according to the image to b

Page 262

334Using the Scanner With MacintoshUsing the Copy Utility• To print the same image again, click the Reprint button.• To copy another document with the

Page 263 - 263Using the Scanner

335Scanner ProblemsScanner ProblemsScanning Result Is UnsatisfactoryScanner Cannot Be Used With a TWAIN-compatible Application ProgramOther Scanner Pr

Page 264

336Scanner ProblemsScanning Result Is UnsatisfactoryScanned Image Blurred or DistortedQuality of Scanned Image Is UnevenWhite Portion Becomes GrayishP

Page 265 - Scanning Area Guidelines

337Scanner ProblemsScanning Result Is Unsatisfactory Scanned Image Blurred or DistortedCHECK 1 ARE YOU USING A CLEAR IMAGE FOR SCANNING?Blurry image

Page 266 - Loading an Image

338Scanner ProblemsScanning Result Is Unsatisfactory Quality of Scanned Image Is UnevenThe scanned image is coarse and/or blurry.CHECK IS THE RESOLU

Page 267 - 267Using the Scanner

339Scanner ProblemsScanning Result Is Unsatisfactory White Portion Becomes GrayishCHECK 1 DID YOU PERFORM WHITE LEVEL CALIBRATION?Use White Level Ca

Page 268

34Basic Printing ProceduresLoading Plain Paper2 To avoid paper jams, fan the stack to remove static cling, then align the edges of the stack by tappin

Page 269 - Scanning an Image

340Scanner ProblemsScanning Result Is UnsatisfactoryCHECK 3 DID YOU SCAN A MONOCHROME IMAGE USING THE COLOR OR GRAYSCALE SETTING?If the Scanning Mode

Page 270 - 3 Specify the basic settings

341Scanner ProblemsScanning Result Is Unsatisfactory Parts of an Image Missing or Not Aligned ProperlyCHECK 1 DID YOU PLACE AN IMAGE WITHIN THE PROP

Page 271 - Using IS Scan

342Scanner ProblemsScanning Result Is Unsatisfactory Image Contains Unexpected Colors, or Is Too Light or Too DarkThe appearance of the scanned imag

Page 272

343Scanner ProblemsScanning Result Is UnsatisfactoryCHECK 2 IS COLOR MATCHING ENABLED?The colors displayed on your display may not match the actual sc

Page 273

344Scanner ProblemsScanner Cannot Be Used With a TWAIN-compatible Application ProgramCannot Launch IS Scan From Within the TWAIN-compatible Graphics A

Page 274 - Changing the Scanning Mode

345Scanner ProblemsScanner Cannot Be Used With a TWAIN-compatible Application Program Cannot Launch IS Scan From Within the TWAIN-compatible Graphic

Page 275

346Scanner ProblemsScanner Cannot Be Used With a TWAIN-compatible Application Program Cannot Transfer to TWAIN-compatible Graphics Application Progr

Page 276

347Scanner ProblemsOther Scanner ProblemsCannot Install Scanner DriverDoes Not Launch With Default Settings Improper Colors Displayed in the Dialog

Page 277

348Scanner ProblemsOther Scanner Problems Cannot Install Scanner DriverCHECK 1 DID YOU FOLLOW THE SCANNER DRIVER INSTALLATION INSTRUCTIONS? Installi

Page 278

349Scanner ProblemsOther Scanner Problems• The drive name (E: for example) varies according to how your system is set up.CHECK 4 IS THERE A PROBLEM WI

Page 279

35Paper HandlingPaper HandlingPaper and Other Print MediaNotes on Handling Print MediaSetting the Paper Thickness LeverPrinting on Special Media Types

Page 280

350Scanner ProblemsOther Scanner Problems Does Not Launch With Default Settings CHECK DID YOU LAUNCH IS SCAN FROM A TWAIN-COMPATIBLE GRAPHICS APPLI

Page 281 - Using the Saved Settings

351Scanner ProblemsOther Scanner Problems Improper Colors Displayed in the Dialog BoxCHECK IS THE NUMBER OF DISPLAY COLORS SET TO HIGH COLOR OR TRUE

Page 282 - Other IS Scan Features

352Scanner ProblemsOther Scanner Problems Scanning Too SlowScanning is requiring an unusually long time.CHECK ARE YOU USING A HIGHER RESOLUTION THAN

Page 283 - ■ Using Online Help

353Scanner ProblemsOther Scanner Problems Communication Error OccursCHECK 1 DID YOU LAUNCH IS SCAN OR IS SCAN PLUS IMMEDIATELY AFTER IT WAS CLOSED?D

Page 284 - Using IS Scan Plus

354Scanner ProblemsOther Scanner Problems Error Message AppearsCHECK REFER TO THE ONLINE HELP.From the main IS Scan screen, select Contents from the

Page 285 - 3 Select an option:

36Paper HandlingPaper and Other Print MediaThis section describes the types of print media you can use with the printer. Ordinary Paper• Plain Paper

Page 286 - ■ Closing IS Scan Plus

37Paper HandlingPaper and Other Print Media• Back Print Film This white translucent film is ideal for displays that use backlighting to show a printed

Page 287 - ■ IS Scan Buttons

38Paper HandlingPaper and Other Print Media• Glossy Photo CardsA special 4.75 × 8.5 inch sheet made of the same stock as Glossy Photo Paper. You can o

Page 288 - Using Copy

39Paper HandlingPaper and Other Print Media• High Resolution PaperProvides more vivid colors than plain paper. Ideal for printing photographs or busin

Page 289

4Contents Troubleshooting Printout Is UnsatisfactoryPrinter Does Not Start or Stops Mid-jobPaper Jams or Does Not FeedAn Error Message AppearsOther P

Page 290

40Paper HandlingNotes on Handling Print Media Media You Can Use With This PrinterBefore you execute a print job, open the printer driver and select

Page 291 - Using Capture Image

41Paper HandlingNotes on Handling Print Media Paper Handling GuidelinesTo avoid poor print quality and possible damage to the printer, do not use th

Page 292 - 5 Click the Prescan button

42Paper HandlingNotes on Handling Print Media• When storing the print media, put the print media back in its original packaging and avoid locations th

Page 293 - Using Capture Photo

43Paper HandlingNotes on Handling Print Media Media SizesNon-standard sizes must be within the following limits:Minimum: 3.94 × 3.94 in. (100.0 × 1

Page 294 - 4 Click the Prescan button

44Paper HandlingSetting the Paper Thickness LeverSet the paper thickness lever to match the media type.Paper Thickness Lever

Page 295 - Editing a Scanned Image

45Paper HandlingSetting the Paper Thickness LeverMedia Paper thickness leverPlain paper LeftArtist Canvas RightBack Print Film LeftBanner Paper LeftBr

Page 296

46Paper HandlingPrinting on Special Media TypesArtist CanvasBack Print FilmBanner PaperGlossy Photo CardsGlossy Photo PaperGreeting CardsHigh Gloss Fi

Page 297

47Paper HandlingPrinting on Special Media Types Artist Canvas• Load the Artist Canvas with the print side (coated side) up.• Load one sheet at a tim

Page 298 - Printing a Scanned Image

48Paper HandlingPrinting on Special Media Types Back Print FilmThis is semi-transparent film used for backlit display. Printed images are reversed (m

Page 299

49Paper HandlingPrinting on Special Media Types Banner PaperBanner Paper consists of letter-size sheets that are joined together to make one long st

Page 300 - 3 Enter a File name

5Introduction Introduction WelcomePrinter DocumentationHow to Use This ManualCopyrightDisclaimerTrademarksFCC RegulationsCanadian Radio Interference

Page 301 - 5 Click the Save button

50Paper HandlingPrinting on Special Media Types• Tear off the number of sheets you want to print, plus one extra. A maximum of six sheets can be prin

Page 302

51Paper HandlingPrinting on Special Media TypesLoad the banner paper so that the trailing edge is folded up and not hanging down.• Fold the joint betw

Page 303

52Paper HandlingPrinting on Special Media Types Glossy Photo CardsThis specialized paper has the same qualities as Glossy Photo Paper. By setting th

Page 304

53Paper HandlingPrinting on Special Media Types Glossy Photo PaperGlossy Photo Paper is thicker than High Resolution Paper and has a glossy surface

Page 305 - Menu button

54Paper HandlingPrinting on Special Media Types• Set the Media Type setting in the printer driver to Glossy Photo Paper. Selecting the BJ Cartridge an

Page 306

55Paper HandlingPrinting on Special Media Types High Gloss FilmYou can print high quality photographs using this media type with a BC-21e Color BJ C

Page 307

56Paper HandlingPrinting on Special Media Types Selecting the BJ Cartridge and Media Type Changing the Print Dialog Box Settings• You can allow up to

Page 308

57Paper HandlingPrinting on Special Media Types Magnet SheetsPrepare the Magnet Sheet as follows:• Place one sheet of plain paper behind one Magnet

Page 309

58Paper HandlingPrinting on Special Media Types• From the bottom edge, roll the two sheets together with the plain paper facing out and glossy side of

Page 310

59Paper HandlingPrinting on Special Media Types• Set the Media Type setting in the printer driver to Glossy Photo Paper. Selecting the BJ Cartridge an

Page 311 - Scanning Images With IS Scan

6Introduction Welcome Thank you for purchasing the BJC-2100 Series Color Bubble Jet Printer. Printer Documentation The documentation for your printer

Page 312

60Paper HandlingPrinting on Special Media Types TransparenciesThis is special film for use in overhead projectors. Do not use transparencies for othe

Page 313 - 1 Click the Save button

61Paper HandlingPrinting on Special Media Types• Load transparencies with the printing side facing up.• You can load up to 20 sheets at one time in th

Page 314 - Make the necessary settings

62Paper HandlingPrinting on Special Media Types T-Shirt TransferYou use T-Shirt Transfers for making iron-on appliques for T-shirts. Original T-shir

Page 315

63Paper HandlingPrinting on Special Media Types Envelopes• To assure crisp, clear printing, do not use envelopes with textured or coated surfaces. T

Page 316

64Paper HandlingPrinting on Special Media Types3 For more reliable feed, make sure the flaps lie flat by rubbing with the tip of a pen. Loading Envelo

Page 317

65Paper HandlingPrinting Photographs Tips for Printing Photographic ImagesTo produce the best possible print quality for printing photographic image

Page 318

66Paper HandlingPrinting Photographs3 Adjust the printer driver settings. For Windows users For Macintosh usersFor optimum reproduction of all the co

Page 319

67Paper HandlingPrinting PhotographsFor Macintosh users1 Select the command used for printing (for example, Print from the File menu) to open the Prin

Page 320

68Paper HandlingPrinting Photographs4 Check the Whole Page checkbox, if necessary.Enabled: When the Whole Page setting is enabled, the Photo Optimizer

Page 321 - ■ Copying an Image

69Using BJ CartridgesUsing BJ CartridgesTypes of BJ CartridgesBJ Cartridge GuidelinesReplacing Ink TanksReplacing the BJ Cartridge

Page 322 - Adjusting an Image

7IntroductionPrinter Documentation Conventions This User’s Manual uses the following symbols to indicate important information. Always observe t

Page 323

70Using BJ CartridgesTypes of BJ CartridgesThis section describes the BJ cartridges that you can use with the printer. Select the BJ cartridge that be

Page 324 - Modifying An Image

71Using BJ CartridgesTypes of BJ CartridgesThe BC-21e Color BJ Cartridge contains two replaceable ink tanks:• BCI-21 Color Ink TankContains Cyan, Mage

Page 325

72Using BJ CartridgesBJ Cartridge Guidelines• Always store BJ Cartridges and ink tanks safely out of the reach of small children. If a child inadverte

Page 326

73Using BJ CartridgesBJ Cartridge Guidelines Printing a Nozzle Check Pattern Cleaning the Print Head Replacing Ink Tanks Replacing the BJ Cartridge• P

Page 327

74Using BJ CartridgesReplacing Ink TanksWhen using the BC-21e Color BJ Cartridge, you can replace the ink tanks when they run out of ink.When you purc

Page 328 - 4 Click the OK button

75Using BJ CartridgesReplacing Ink Tanks2 Pull the tab on the ink tank toward you to release it. Then pull it out of the slot.• To avoid staining your

Page 329 - ■ Using the Online Help

76Using BJ CartridgesReplacing Ink Tanks3 Remove a new ink tank from its package and remove the protective orange cap.• To avoid staining your hands,

Page 330 - Using the Copy Utility

77Using BJ CartridgesReplacing Ink Tanks4 Slide the new ink tank into the slot.5 Firmly push the ink tank tab down and back into an upright position u

Page 331 - ■ Starting the Copy Utility

78Using BJ CartridgesReplacing Ink Tanks6 Close the front cover.• The cartridge holder moves to the home position on the right side of the printer.• T

Page 332 - Click the Copy Utility icon

79Using BJ CartridgesReplacing the BJ CartridgeWhen a BC-20 Black BJ Cartridge or BC-22e Photo BJ Cartridge runs out of ink, or when you want to switc

Page 333 - ■ Copying the Image

8Introduction How to Use This Manual To view this User’s Manual , please use Acrobat Reader 4.0, which is included on your CD-ROM, or a later versio

Page 334 - ■ Ending the Copy Utility

80Using BJ CartridgesReplacing the BJ Cartridge2 Raise the blue cartridge lock lever on the right side of the cartridge holder to unlock the cartridge

Page 335 - Scanner Problems

81Using BJ CartridgesReplacing the BJ CartridgeIf you are replacing a depleted BJ cartridge, dispose of it immediately. If you are exchanging BJ cartr

Page 336 - White Portion Becomes Grayish

82Using BJ CartridgesReplacing the BJ Cartridge4 Take the new BJ cartridge out of its package.Remove the orange protective cap and tape.5 Set the BJ c

Page 337 - 337Scanner Problems

83Using BJ CartridgesReplacing the BJ Cartridge6 Set the paper thickness lever for the type of media that you are going to load. Setting the Paper Thi

Page 338

84Using the Windows Printer DriverUsing the Windows Printer DriverPrinter Driver BasicsOpening the Printer Properties Dialog BoxSelecting the Print Mo

Page 339 - 339Scanner Problems

85Using the Windows Printer DriverPrinter Driver BasicsThe printer driver controls communication between the printer and your computer. To use the pri

Page 340

86Using the Windows Printer DriverOpening the Printer Properties Dialog BoxWhen you specify the print settings or use maintenance functions such as pr

Page 341 - 341Scanner Problems

87Using the Windows Printer DriverOpening the Printer Properties Dialog Box2 Make sure that Canon BJC-2100 is selected in the Printer box.If another p

Page 342

88Using the Windows Printer DriverOpening the Printer Properties Dialog Box3 Click the Properties button. The Printer Properties dialog box opens. Mak

Page 343

89Using the Windows Printer DriverOpening the Printer Properties Dialog Box Directly From the Start MenuWhen you wish to specify print settings that

Page 344 - Application Program

9IntroductionHow to Use This Manual This column displays a table of contents for the User’s Manual . Click the desired item to jump to the topic.Cli

Page 345

90Using the Windows Printer DriverOpening the Printer Properties Dialog Box3 Select Properties from the File menu. The Printer Properties dialog box o

Page 346 - 346Scanner Problems

91Using the Windows Printer DriverSelecting the Print ModeBefore you start a print job, open the Printer Properties dialog box and specify the print m

Page 347 - Other Scanner Problems

92Using the Windows Printer DriverSelecting the Print Mode• In addition to the BJ Cartridge and Media Type settings, other print settings are also pre

Page 348 - 348Scanner Problems

93Using the Windows Printer DriverSelecting the Print Mode Selecting the BJ Cartridge and Media TypeAfter you select the icon, match the BJ Cartridg

Page 349 - 349Scanner Problems

94Using the Windows Printer DriverSelecting the Print ModeWhen you change a default setting in the BJ Cartridge or Media Type box, the icon that indic

Page 350 - 350Scanner Problems

95Using the Windows Printer DriverSetting the Page SizeSet the page size you use from within the application program before printing. Also make sure t

Page 351

96Using the Windows Printer DriverSetting the Page Size Changing the Page Size (for standard paper sizes)1 Click the Page Layout tab.2 Click the dow

Page 352 - ■ Scanning Too Slow

97Using the Windows Printer DriverSetting the Page Size Changing the Paper Size (for custom paper sizes)1 Click the Page Layout tab.2 Click the down

Page 353 - 3 Click the Graphics button

98Using the Windows Printer DriverSetting the Page Size3 Select inches or millimeters for the unit of measurement in the Unit box, and enter the desir

Page 354 - ■ Error Message Appears

99Using the Windows Printer DriverConfirming the Paper FeedYou can view the paper feed method in the illustrated guideline in the Main tab.If this info

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