Canon imagePROGRAF iPF9400 User Manual Page 107
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- Table of contents
- TROUBLESHOOTING
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Cause Corrective Action
Remove the foreign object from the Media Take-up
Sensor path. Arrange the Basket Cloth and Basket Rod
so they do not interfere with the Media Take-up Sensor.
The Media Take-up Sensor cord is not connected to the Right Media Take-up
Unit correctly.
Reconnect the Media Take-up Sensor cord as follows.
1.
Turn the printer off.
2.
Disconnect the Media Take-up Sensor cord from the
Right Media Take-up Unit and reconnect it firmly, all
the way in.
3.
Turn the printer on.
(See "Using the Media Take-up Unit (Optional).")
→User's Guide
If the Media Take-up Unit continues rotating, contact
your Canon dealer for assistance.
The size of clear film cannot be detected
The size of clear film cannot be detected
Cause Corrective Action
The Platen is soiled with ink or other substances. Open the Top Cover and clean the entire Platen.
(See "Cleaning Inside the Top Cover.") →P.53
Margins are wide
Margins are wide
Cause Corrective Action
Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal.
When printing on thin roll paper, the printed surface becomes scratched
When printing on thin roll paper, the printed surface becomes scratched
Cause Corrective Action
The roll paper has sagged during printing,
scratching the surface of the paper and causing
wrinkle creases in the paper.
Set Roll Tension to High in the Control Panel menu.
(See "Menu Settings.") →User's Guide
If you change the Roll Tension setting, We recommend that you perform Adj. Quali-
ty.
(See "Automatic Banding Adjustment.") →P.98
iPF9400
The size of clear film cannot be detected
Basic Guide
Troubleshooting Problems Regarding Paper
107
- Basic Guide 1
- Safety Precautions 2
- In an Emergency 3
- Cleaning the Printer 3
- Pacemakers 3
- Moving the Printer 3
- FCC Regulations (U.S.A) 4
- For CA, USA Only 5
- Trademarks 5
- Copyright 5
- Legal Notice 5
- Manuals for this printer 6
- About This User Manual 7
- Handling Paper 9
- Loading Rolls in the Printer 11
- Handling Paper Handling rolls 15
- Handling sheets 18
- Loading Sheets in the Printer 19
- Removing Sheets 21
- Consumables and Maintenance 23
- How to replace an Ink Tank 24
- Confirm the message 24
- Remove the Ink Tank (330 ml) 25
- Remove the Ink Tank (700 ml) 27
- Load the Ink Tank (330 ml) 28
- Replacing Ink Tanks 29
- Load the Ink Tank (700 ml) 31
- Printheads 34
- Replace the Printhead 36
- Replacing the Printhead 37
- Cutter Unit 42
- Replacing the Cutter Unit 43
- Maintenance Cartridge 46
- Replacing the Shaft Cleaner 50
- Printer Parts 57
- Menu Operations 58
- Accessing menus 59
- Specifying menu items 60
- Specifying numerical values 60
- Executing menu commands 61
- Menu Structure 62
- Ink Menu 63
- Job Menu 63
- Set./Adj. Menu 64
- Printer parts 68
- (See "Stand.") 69
- Top Cover (Inside) 70
- Carriage 71
- Ink Tank Cover (Inside) 72
- Printer Relocation 74
- Remove paper 75
- Removing Ink Tanks 76
- Pack the printer 78
- Reinstalling the Printer 80
- Software Installation 84
- Installing the Software 86
- 2. Access the Main pane 89
- Borderless Printing 91
- Enlarged/Reduced Printing 93
- Starting from Adobe Photoshop 94
- Adjusting the Printhead 95
- Adjusting the feed amount 97
- Automatic Banding Adjustment 99
- Troubleshooting 100
- Important 101
- Clearing Jammed Roll Paper 101
- Clearing a Jammed Sheet 103
- Cause Corrective Action 105
- →User's Guide 107
- Printing does not start 108
- Number Dimensions 117
- Cannot print over a network 121
- Installation problems 123
- Other problems 125
- Ink level detection 126
- Releasing ink level detection 126
- Ink Level Detection 127
- Error Message 129
- Messages regarding ink 139
- Paper Reference Guide.) 141
- Messages regarding printheads 144
- Other Messages 149
- Error Message Other Messages 150
- Error Messages 151
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