ENGLISHNetwork Video Recording SoftwareRM SeriesVer. 1.0Administrator’s ManualMake sure you read this “Administrator’s Manual” before using the softwa
xChapter 6 Day-to-Day OperationsFlow of Operations ...
10-4Aactions required when recording errors occur... 9-2Aperture Mode... 4-9aud
Index10-5AppendixNnetwork bandwidth... 1-9Ooperating environment ...
10-6WWeekly schedule ... 5-3settings ...
Index10-7Appendix
CANON INC.30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanCANON U.S.A.,INC.One Canon Plaza Lake Success, NY 11042-1198 USA• If you have any q
ContentsxiAppendixCreate a Shortcut Icon for Starting the Viewer... 10-2Camera Maintenance...
Chapter 1Introduction❏System requirements (operating environment, supported cameras, license conditions)❏ System configuration and design guidelines
1-2System requirementsOperating EnvironmentCPU Intel Pentium G6950 2.80 GHz or higher, or an Intel CPU of equivalent class that meets the following re
Operating Environment1-3Introduction1Important• The system requirments described above are the minimum configuration, assuming the following operating
1-4Note• The system environment of the Storage Server will depend on your operating environment (number of cameras, recording frame rate settings, etc
About Licenses1-5Introduction1Notes Compatibility with the Network Video Recorder VK-64/16Notes on InstallationThis software cannot exist with VK-64/
1-6This software records images from cameras using an IP network, such as a LAN.Configuration Example 1This example shows the simplest system configur
1-7Introduction1Determining the Capacity of the Storage ServerYou must determine the size and configuration of your Storage Server based on the record
iiThis manual explains how to use RM-Lite v1.0 Network Video Recording Software (hereafter referred to as “RM-Lite”). Please read this manual before u
1-8• Image recording from 4 cameras (VB-M40).• Image size is 320 x 240 and image quality is 3 (data size per frame: 15.3 KB).• Recording frame rate is
System Design1-9Introduction1 Storage Server Operation ConsiderationsWe recommended that you dedicate the Storage Server computer exclusively to runn
1-10
Chapter 2Setup❏ How to install the software❏ Settings after installation
2-2Before InstallationUse an NTFS Formatted DriveThe drive you install the software on and the drive for saving recorded images must be NTFS format.Se
Installation2-3Setup2Click the application that you do not want to install and select [This feature will not be available].Note• When installing on a
2-4Configure the following setting after installing this software according to the operating system you are using:(3: Required, —: Not required)Window
Settings After Installation2-5Setup2Security Level SettingIn Internet Explorer, the default security level setting for Internet or intranet sites in W
Chapter 3Storage Server Settings❏ Adding cameras❏ Configuring the Storage Server Group❏ Adding users
iiiNOTICE ABOUT THE MPEG-4 VISUAL STANDARDTHIS PRODUCT IS LICENSED FROM MPEGLA, LLC. UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
3-2Flow of Storage Server SettingsStart the Viewer (P. 3-3)Configure a Storage Server GroupDisplay the [Storage Server Group Settings] dialog box (P.
3-3Storage Server Settings3NoteIf the [User Account Control] dialog box appears, click [Yes] (or [Continue]).➀ [Host Name]Enter the host name or the I
3-4 Specify the Storage Server Group for Starting the ViewerYou can start the Viewer using a Storage Server Group name instead of the host name of th
3-5Storage Server Settings3You can change the name of the Storage Server Group and configure the free disk space notifications.Display the [Storage Se
3-6You can specify the storage period of the recorded images and the maximum disk usage.Display the [Servers] TabThe [Servers] tab is displayed in the
Configure a Storage Server3-7Storage Server Settings35Click [OK] to close the dialog box.ImportantWe recommend that you do not specify the system driv
3-8You can add a camera to be used for displaying images or recording to a Storage Server.NoteYou can add up to four cameras.Display the [Cameras] Tab
Add a Camera3-9Storage Server Settings3Search For and Add CamerasYou can search for cameras that are on the same network as the Storage Server.The cam
3-10Edit Camera InformationYou can edit the camera registration information, such as the camera name or the thumbnail image displayed in the Viewer.[G
Add a Camera3-11Storage Server Settings3 Change the Thumbnail Image of a CameraYou can change the thumbnail image of a camera.In the [<camera name
ivThis product has the following manuals:• Administrator’s Manual (this guide)This manual is intended for the system administrator and provides inform
3-12You can add users to the Viewer and place them in the administrator group or the general user group.About User GroupsThe Viewer provides the follo
Add a User3-13Storage Server Settings3Add a UserUse this tab to add a new Viewer user. Also use it to specify the kind of user (Administrator or Opera
3-14Remove a UserNoteYou cannot delete the default “administrator” user name.1Select a user in the list.2Click [Remove].3A message asking if you want
Chapter 4Viewer Settings❏ Configuring the Viewer❏ Configuring a camera❏ Creating a layout
4-2Flow for Viewer SettingsStart the Viewer (P. 3-3)Configure the ViewerDisplay the [Viewer Settings] dialog box (P. 4-3)Configure the Viewer display
4-34Viewer SettingsStart the Viewer and configure it for day-to-day operations. For details on how to start the Viewer, see “Start the Viewer” (P. 3-3
4-4Configure Event Notification and Priorities➀ [Show Events in Live Events Log and Timeline]Display an event in the [Live Events Log] dialog box and
4-54Viewer SettingsDisplay the [Camera Selector] dialog boxThe [Camera Selector] dialog box is displayed.➀ [Search for] boxSearch for the camera to be
4-6➀ Video window menu button.Click to display a menu for operating the video window.➁ Title barDisplays the camera name and type of image being displ
Configure the Camera4-74Viewer Settings Change the Video Window Format• [MPEG-4] is unavailable.• The audio is not in synch with the live video when
vThe RM series of network video recording software is a software product family used to monitor multiple locations using network cameras and to record
4-8 Adjust the ImageAdjust the image quality using the [Image Adjustment] tab in the [Advanced Camera Settings] dialog box.[Image Adjustment] tab➀ [E
Configure the Camera4-94Viewer Settings• [Manual]Compensate for the exposure manually by using the following settings.[Iris]: Specify the iris setting
4-10 Adjust the Focus and SpeedYou can use the [Focus and Speed] tab in the [Advanced Camera Settings] dialog box to adjust the focus and the pan/til
4-114Viewer SettingsYou can save the size and position of a video window in the Viewer as a layout.Configure a layout using the following procedure:No
4-12 Move a Video WindowYou can drag a video window to any position.When the grid is set to [None], the video window remains in the position to which
Configure the Video Window Layout4-134Viewer SettingsNoteThe settings in the [Organize Layouts and Layout Sequences] dialog box, such as the order of
4-14
Chapter 5Setting a Recording Schedule❏ How to set a schedule for recording images on particular days of the week or at the particular times❏ Settings
5-2Flow of Recording Schedule SettingsDisplay the [Recording Schedules] window (P. 5-3)Set a Weekly scheduleDisplay the [Recording Schedules] window (
5-3Setting a Recording Schedule5Display the [Recording Schedules] window➀ [Add Schedule Item], [Edit], [Delete]Add, edit or delete a schedule item.➁ [
viThe flow from preparation before introducing the system, to operation management and maintenance is shown below.Setup FlowStep 1Consider the video s
5-4Specify the Recording Period and Day of the Week• To record for the entire day without specifying a starting and ending time, click [All Day].• To
Record on a Regular Basis (Repeating Weekly Schedules)5-5Setting a Recording Schedule5Note• It may not be possible to record at the specified frame ra
5-6Editing a Recording ScheduleFor details on the settings in the [Edit Schedule Item] dialog box, see “Set a Weekly Schedule” (P. 5-3).Delete a Recor
Chapter 6Day-to-Day Operations❏ Viewing live images❏ Playing recordings❏ Operating a camera❏ Changing the layout of a video window❏ Viewing and checki
6-2Flow of OperationsView recorded imagesRecord Now (P. 6-4) Play a recording (P. 6-6)Save a snapshot of the displayed image (P. 6-4) Save part of a r
6-3Day-to-Day Operations6➀ Menu bar and toolbarAccess this software’s functions. The toolbar provides easy access to commonly used functions.➁ Video w
6-4Record NowStart recording while watching the live image.A white frame surrounding the selected video window is displayed.Recording starts. The uppe
View Recorded Images6-5Day-to-Day Operations6Note• You cannot operate the preview when displaying the [Capture Still Frame] dialog box. You must opera
6-6 Search by Specifying the Time and DateThe playhead moves to the specified date and time and the recorded video starts playing in the video window
View Recorded Images6-7Day-to-Day Operations6Note• You can play recordings from more than one camera at the same time.• You can display recordings fro
6-8You can change the camera angle or adjust the image quality for a camera in the video window.Get Control of a Camera➀ Camera angle control buttonsC
Operate the Camera6-9Day-to-Day Operations6 Use Pan/Tilt/Zoom from the Video WindowYou can also use the pan/tilt/zoom feature from the video window.➀
6-10Change the Camera Angle Using a Panorama ImageChange the camera angle by specifying a position on a panorama image.The frame is yellow when you ha
Operate the Camera6-11Day-to-Day Operations6 Silence Detection SettingsSelect the [Use silence detection to reduce network traffic] check box on the
6-12View a Live EventYou can display past events in the [Live Events Log] window.When the Viewer starts, the [Live Events Log] window is displayed, sh
Check Events6-13Day-to-Day Operations6 Play Back an EventIf a recording is associated with an event in the search results, right-click the event and
Chapter 7Operation and Management❏ Error and warning level events❏ How to check the status of the Storage Server❏ Disk space management
7-2Events Indicating Errors or Warning Levels and Corresponding ActionsYou can check events to determine if errors related to the Storage Server statu
Storage Server Health Check7-3Operation and Management7Status BarThe status bar displays the Viewer processing status and load. You can check CPU usag
viiiContentsAbout the Manuals ...ivAbout Sample Scr
7-4The Storage Server monitors the disk space and responds according to the amount of available space. Action When the Low Remaining Disk Space Notif
Disk Space Management (Important)7-5Operation and Management7 Action When the Threshold Level is ReachedRecording continues, however, the Storage Ser
7-6
Chapter 8Backup❏ Types of backup target files and their destinations❏ Restoring a recording file
8-2Destinations of the Backup FilesThe data that is saved during a backup consists of recording data, event data, and configuration files. The data is
8-3Backup8Restoring from Backup DataUse the following procedure to restore a Storage Server from backup data:The new Storage Server must have the same
Chapter 9Troubleshooting❏ Actions required when recording errors occur❏ Solutions when Viewer problems occur❏ Error messages
9-2When a recording error occurs (e.g., data is missing) during playback, you can troubleshoot the cause by checking the information in the event log
Solutions When Viewer Problems Occur9-3Troubleshooting9Timeline[Extract Video]RecordingI cannot connect to the Storage Server from the Viewer.• Are th
ContentsixAdd a Camera ... 3-8Display the [Came
9-4Connection ProblemsMessages Displayed in the Viewer Error Messages in the Video WindowProblem SolutionThe screen goes blank and the “Cannot connec
Error Messages9-5Troubleshooting9 Warning Messages in the Viewer Confirmation Messages in the Viewer Error Messages in the ViewerMessage CauseUser
9-6Viewer window Communication with the SSG “<storage server group name>” has failed. To ensure that event and video data are available from thi
Error Messages9-7Troubleshooting9Messages Recorded in the Log Files Log File LocationsThe Storage Server log files are saved in the following folder
9-8HTTP Error Codeswininet Error Codes10051 A socket operation was attempted to an unreachable network.Occurs when other network devices recognize tha
9-9Troubleshooting912017 The operation was canceled, usually because the handle on which the request was operating was closed before the operation com
9-10
Appendix
10-2You can configure the way the Viewer starts up, for example, to have it bypass the login screen with the user name and password (P. 3-3, P. 3-4) b
10-3AppendixThe steps below explain how to check the version of this software.Checking the version of the ViewerChecking the version of the Storage Se
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