Canon PIXMA TS6140 User Manual

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Summary of Contents

Page 1 - Online Manual

TS6100 seriesOnline ManualBasic OperationNetworkMaintenanceOverview of the MachineInformation about PaperPrintingCopyingScanningFrequently Asked Quest

Page 2 - Contents

Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death or serious personal injury caused by incorrectoperation of th

Page 3

CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning Paper Feed RollersCleaning Inside the Printer (Bottom Plate Cle

Page 4

Cleaning Paper Feed RollersIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean the

Page 5

9. Make sure that the paper feed roller has stopped rotating, then follow the message to loadthe three sheets of A4 or Letter-sized plain paper.10. Op

Page 6

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p

Page 7

10. Load only this sheet of paper in the cassette with the ridges of the creases facing up andthe edge of the half with no crease facing to the far si

Page 8

Note• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.If the problem is not resolved after performing cleaning again,

Page 9 - Using Online Manual

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/Copyin

Page 10 - Symbols Used in This Document

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)107

Page 11

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Page 12 - Trademarks and Licenses

Regulatory InformationUsers in the U.S.A.FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10457 (Contains FCC Approved WLAN Module K30365, F

Page 13

Touch-enabled Device Users (Windows)For touch actions, you need to replace "right-click" in this document with the action set on the operati

Page 14

About Radio WavesDo not use this product near medical equipment or electronic equipment. Radio wave interference canaffect the operation or performanc

Page 15

Paper typesThis product can be used to print on both recycled and virgin paper (certified to an environmentalstewardship scheme), which complies with

Page 16

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

Page 17

place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce

Page 18

autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.

Page 19

Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr

Page 20

ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ

Page 21

köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa

Page 22

Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz

Page 23 - Basic Operation

mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu

Page 24 - Open the feed slot cover (C)

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

Page 25

Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora

Page 26

mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla

Page 27

Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/CopyingPrinter Handling PrecautionsTransporting Your PrinterWhen repairing, len

Page 28 - Start printing

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

Page 29

Printer Handling PrecautionsDo not place any object on the document cover!Do not place any object on the document cover. It will fall into the rear tr

Page 30

Transporting Your PrinterWhen relocating the printer, make sure of the following.Important• Pack the printer in a sturdy box so that it is placed with

Page 31

When repairing, lending, or disposing of the printerIf you have entered personal data, passwords and/or other security settings on the printer, such i

Page 32

Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th

Page 33

Main Components and Their UseMain ComponentsPower SupplyUsing the Operation Panel128

Page 34

Main ComponentsFront ViewRear ViewInside ViewOperation Panel129

Page 35

Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."

Page 36

Front View(1) operation panelUse to change the settings of the printer or to operate it.Operation Panel(2) document coverOpen to load an original on t

Page 37

Loading Paper in the Cassette(9) paper guidesAlign with right/left/front sides of the paper stack.(10) cassette coverDetach to load paper in the casse

Page 38 - Restrictions

Rear View(1) rear coverDetach when removing jammed paper.(2) transport unit coverOpen when removing jammed paper.(3) power cord connectorPlug in the s

Page 39

Inside View(1) scanning unit / coverScans originals. Also, lift and open it to replace an ink tank or to remove jammed paper inside theprinter.(2) pri

Page 40 - Network Connection Tips

Operation Panel* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.(1) ON button/ON lampTurns the power on o

Page 41 - Default Network Settings

Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer135

Page 42

Confirming that the Power Is OnThe ON lamp is lit when the printer is turned on.Even if the touch screen is off, if the ON lamp is lit, the printer is

Page 43

Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The ON lamp flashes and then remains lit.Confirming

Page 44 - LAN Connection

Important•When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to auto

Page 45 - Printing Network Settings

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Page 46

2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributorhereby grants to You a perpetual, worldwide, non-e

Page 47

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir

Page 48

Using the Operation PanelThe operation panel consists of the touch screen (A) and buttons (B).Touch the HOME screen on the touch screen with your fing

Page 49

TouchTouch lightly with your finger tip.To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark.FlickFlick

Page 50

Operations on the Home ScreenDisplay the menu screen or the settings screen from the Home screen.C. Basic menuSelect to copy or scan using the operati

Page 51 - Replacing Ink Tanks

(Signal strength: 50 % or less): The problem such as the printer cannot print may occur.Place the printer near the wireless router. Wireless LAN is e

Page 52

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope

Page 53 - Paper Sources

Changing Printer Settings from Your Computer (Windows)Changing the Print OptionsRegistering a Frequently Used Printing ProfileSetting the Ink Tank to

Page 54

Changing the Print OptionsYou can change the detailed printer driver settings for print data that is sent from an application software.Check this chec

Page 55 - THE PRINT SIDE FACING UP

The Page Setup tab is displayed again.148

Page 56

Registering a Frequently Used Printing ProfileYou can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab.U

Page 57

7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor providesthe Work (and each Contributor provides its Con

Page 58

Quick Setup tab.The name and icon are displayed in Commonly Used Settings.Important• To save the page size, orientation, and number of copies that was

Page 59 - Loading Paper in the Cassette

Setting the Ink Tank to be UsedThis feature enables you to specify the most appropriate ink tank among installed ink tanks according to anintended use

Page 60

Managing the Printer PowerThis function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power OffThe Power Off functi

Page 61

The setting is enabled after this. When you want to disable this function, select Disable from the listaccording to the same procedure.Note• When the

Page 62

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation. Custom Settings1.Open the Canon IJ Printer Assista

Page 63

Ink Drying Wait TimeYou can set the length of the printer rest time until printing of the next page begins. Moving theslider to the right increases th

Page 64 - Loading Envelopes

Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelPrint settingsLAN settingsDevice user sett

Page 65

Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp

Page 66

For more on setting items on the operation panel:Setting Items on Operation Panel158

Page 67

Setting Items on Operation PanelItems for PrinterDevice user settingsWeb service setupLanguage selectionECO settingsQuiet settingItems for Paper/Print

Page 68

Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met:* Redistr

Page 69

Print settings• Prevent paper abrasionUse this setting only if the print surface becomes smudged.Important• Be sure to set this back to OFF after prin

Page 70

LAN settingsWireless LANWireless DirectCommon settingsWireless LAN•WLAN active/inactiveEnables/disables wireless LAN.• Wireless LAN setupSelects the s

Page 71 - Loading Based on Use

Items SettingSSID XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX (up to 32 characters)Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AE

Page 72

• Wireless Direct setting listThe list of Wireless Direct settings of this printer is displayed on the touch screen.Select Print details and then Yes

Page 73

Specifies the printer name. You can use up to 15 characters for the name.Note• You cannot use the same printer name as that already used for other LAN

Page 74 - Supported Originals

• RAW protocolEnables/disables RAW printing.• LLMNREnables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Active allows the printert

Page 75 - Attaching the document cover:

Device user settings• Sound controlSelects the volume.◦ Keypad volumeSelects the beep volume when tapping the touch screen or the buttons on the opera

Page 76

Displays the list of paired Bluetooth compatible devices. To delete the paired Bluetooth compatibledevice, select a Bluetooth compatible device from t

Page 77

Language selectionChanges the language for the messages and menus on the touch screen.168

Page 78

Firmware updateYou can update the firmware of the printer, check the firmware version, or perform settings of a notificationscreen, a DNS server and a

Page 79

Use is subject to license terms below.This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solar

Page 80

Feed settingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting

Page 81

Reset settingYou can set the settings back to the default.• Web service setup onlySets the Web service settings back to the default.• LAN settings onl

Page 82 - Notes on ink tanks

Web service setupSelect this setting item from Web service setup on Settings.• Web service connection setupThe following setting items are availab

Page 83

System informationTo display this menu, select System information on Setup.• Current versionDisplays the current firmware version.• Printer nameDi

Page 84 - Ink Tips

ECO settingsThis setting allows you to use automatic duplex printing as a default to save paper and to turn on/off theprinter automatically to save el

Page 85 - Maintenance

Using Power Saving FunctionFollow the procedure below to use power saving function.1. Make sure printer is turned on.2. Select Setup on the HOME scr

Page 86

Quiet settingEnables this function on the printer if you want to reduce the operating noise, such as when printing at night.Follow the procedure below

Page 87 - Maintenance Procedure

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

Page 88 - Misaligned:

• Letter: 0.26 inches (6.4 mm)• Other sizes: 0.14 inches (3.4 mm)-Right margin:• Letter: 0.25 inches (6.3 mm)• Other sizes: 0.14 inches (3.4 mm)Operat

Page 89

Scan SpecificationsScanner driver Windows: TWAIN 1.9 Specification, WIAMaximum scanning size A4/Letter, 8.5" x 11.7"/216 x 297 mmScanning re

Page 90 - Select Yes

TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OFTHIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.---- Par

Page 91

Note: Operation can only be guaranteed on a PC with pre-installed Windows7 or later..NET Framework 4.5.2 or 4.6 is required.Hard Disk Space 3 GBNote:

Page 92

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area181

Page 93 - Cleaning the Print Head

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

Page 94

Page SizesYou can use the following page sizes.Note• Page sizes and media types the printer supports differ depending on the OS you are using.Standard

Page 95 - Deep Print Head Cleaning

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray CassettePaper OutputTrayCanon Red Label Superio

Page 96

Paper other than Genuine Canon PaperCommon Name Rear Tray CassettePaper OutputTrayPlain Paper (including recycled paper)*1 Approx. 100 sheets (10sheet

Page 97 - Aligning the Print Head

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

Page 98

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

Page 99

PrintingPrinting from Computer Printing from Smartphone/TabletPrinting Using Operation Panel Printing from Digital CameraPaper Settings188

Page 100 - Cleaning

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (AirPrint)Printing Using Canon App

Page 101 - Cleaning Paper Feed Rollers

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS

Page 102

Printing from Application Software (Windows Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correctin

Page 103 - Using the Operation Panel

Basic Printing SetupThis section describes settings on the Quick Setup tab used for basic printing.Basic Printing Setup1. Check that printer power is

Page 104

Important• The print quality selections will differ depending on which print setting you select.6.Select paper sourceFor Paper Source, select Automati

Page 105 - Important

7. Click OKThe printer will now print using these settings.Important• When you select Always Print with Current Settings, the settings on the Quick Se

Page 106 - Overview

From Paper Source, check the setting or select a new paper source.The current printer settings appear in Media Type and Page Size.4.Apply settingsTo a

Page 107 - Regulatory Information

Paper Settings on the Printer Driver and the Printer (Media Type)When you use this printer, selecting a media type and paper size that matches the pri

Page 108

Paper Settings on the Printer Driver and the Printer (Paper Size)When you use this printer, selecting a paper size that matches the print purpose will

Page 109

Various Printing MethodsSetting a Page Size and OrientationSetting the Number of Copies and Printing OrderExecute Borderless PrintingScaled PrintingPa

Page 110 - Environmental Information

Setting a Page Size and OrientationThe paper size and orientation are essentially determined by the application software. When the page sizeand orient

Page 111 - Paper types

Setting the Number of Copies and Printing OrderYou can also set the number of copies on the Quick Setup tab.1. Open the printer driver setup window2.

Page 112

ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Symbols Used in This Docum

Page 113 - Islandia y Liechtenstein)

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSE

Page 114 - Islàndia i Liechtenstein)

• Print from Last Page: /Collate: •Print from Last Page: /Collate: 4.Click OKWhen you execute print, the specified number of copies will be printe

Page 115 - Λιχτενστάιν)

Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight

Page 116

Check the Page Size list. When you want to change it, select another page size from the list. The listdisplays only sizes that can be used for borderl

Page 117

Important• When the amount of extension is decreased, an unexpected margin may be produced on the print,depending on the size of the paper.Note• When

Page 118

Scaled Printing1.Open the printer driver setup window2.Set scaled printingSelect Scaled from the Page Layout list on the Page Setup tab.3.Select the p

Page 119

•Specify a scaling factorDirectly type in a value into the Scaling box.The current settings are displayed in the settings preview on the left side of

Page 120

Note• Selecting Scaled changes the printable area of the document.206

Page 121 - Korisnici u Srbiji

Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.1.Open the printer drive

Page 122 - Handling Precautions

Page LayoutTo change the number of pages to be printed on a single sheet of paper, select the number ofpages from the list.Page OrderTo change the pag

Page 123

Tiling/Poster PrintingThe tiling/poster printing function allows you to enlarge image data, divide it into several pages, and printthese pages on sepa

Page 124 - Printer Handling Precautions

MIT LicenseCopyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a

Page 125 - Transporting Your Printer

If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box,and then click OK.Image DivisionsSelect the nu

Page 126

Note• Click the deleted pages to display them again.• Right-click the settings preview to select Print all pages or Delete all pages.2.Complete the se

Page 127 - Keeping Print Quality High

Duplex PrintingYou can also set duplex printing in Additional Features on the Quick Setup tab.Performing Automatic Duplex PrintingYou can perform the

Page 128 - Main Components and Their Use

Use normal-size printingPrint without reducing the page.Use reduced printingReduce the page slightly during printing.5.Specify the side to be stapledT

Page 129 - Main Components

3.Select the layoutSelect Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.4.Specify the side to be stapledThe best Stapling

Page 130 - Front View

• After printing the front page, there is an ink drying wait time before starting to print the back page(Operation stops temporarily). Do not touch th

Page 131

Setting Up Envelope Printing1. Load envelope on the printer2. Open the printer driver setup window3.Select the media typeSelect Envelope from Commonly

Page 132 - Rear View

6. Select the print qualitySelect High or Standard that matches your purpose for Print Quality.7. Click OKWhen you execute print, the information is p

Page 133 - Inside View

Printing on Postcards1. Load postcard on the printer2. Open the printer driver setup window3.Select commonly used settingsDisplay the Quick Setup tab,

Page 134 - Operation Panel

8. Click OKWhen you execute printing, the data will be printed onto the postcard.Important• When you execute postcard printing, a guide message is dis

Page 135 - Power Supply

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

Page 136

Overview of the Printer DriverCanon IJ Printer DriverOpening Printer Driver's Setup ScreenCanon IJ Status MonitorChecking Ink Status from Your Co

Page 137 - Turning off the printer

Canon IJ Printer DriverThe Canon IJ printer driver (simply called printer driver below) is software that you install onto yourcomputer so that it can

Page 138

Opening Printer Driver's Setup ScreenYou can display the printer driver's setup screen from your application software or by clicking the pri

Page 139

Canon IJ Status MonitorThe Canon IJ Status Monitor is an application software that shows the status of the printer and the progressof printing. You wi

Page 140 - Unplugging the Printer

In such cases, take the appropriate action as described.224

Page 141

Checking Ink Status from Your ComputerYou can check the remaining ink level and the ink tank types for your model.1. Open the printer driver setup win

Page 142

Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri

Page 143 - Operations on the Home Screen

◦ When Page Size in Word is set to "XXX Enlarge/Reduce", the document may not print normally incertain versions of Word.If this happens, fol

Page 144

Printer Driver DescriptionQuick Setup tab DescriptionMain tab DescriptionPage Setup tab DescriptionMaintenance tab DescriptionCanon IJ Status Monitor

Page 145 - Changing Settings

Quick Setup tab DescriptionThe Quick Setup tab is for registering commonly used print settings. When you select a registered setting,the printer autom

Page 146 - Managing the Printer Power

Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/TabletCopying23

Page 147

If Page Size, Orientation, and Copies were set from the application software, those settings havepriority.EnvelopeIf you select this setting for print

Page 148

Important• Depending on the printing profiles, certain function may be grayed out and you will not be able tochange them.2-on-1 PrintingPrints two pag

Page 149

If you select a paper size that is smaller than the Page Size, the document size will be reduced. If youselect a paper size that is larger, the docume

Page 150

Important• When the application software that you used to create the document has the same function,specify the settings on the printer driver. Howeve

Page 151

Save the paper size settingSaves the paper size to the printing profile in Commonly Used Settings.To apply the saved paper size when the printing prof

Page 152

Setting the Number of Copies and Printing OrderExecute Borderless PrintingDuplex PrintingSetting Up Envelope PrintingPrinting on PostcardsSwitching th

Page 153 - Power On setting

Main tab DescriptionThe Main tab allows you to create a basic print setup in accordance with the media type. Unless specialprinting is required, norma

Page 154 - Custom Settings

Print QualitySelects your desired printing quality.Select one of the following to set the print quality level that is appropriate for the purpose.Impo

Page 155 - 4. Apply the settings

Important• To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4.5.2 or laterinstalled on your computer.DefaultsRestores all the s

Page 156

Important• When Grayscale Printing is checked on the Main tab, Cyan, Magenta, and Yellow appeargrayed out and are unavailable.BrightnessSelects the br

Page 157

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the rear tray cover (A) and then pull up the pa

Page 158

Note• Depending on the paper size selected on the Page Setup tab, there may be sizes that cannotbe selected.Amount of Pattern InstancesSets the number

Page 159 - Items for Paper/Printing

ICM (ICC Profile Matching)Adjusts the colors by using an ICC profile when printing.Specify the rendering intent to be used.Important• If the applicati

Page 160 - Print settings

Specifying Color CorrectionAdjusting Colors with the Printer DriverPrinting with ICC ProfilesPrinting a Color Document in MonochromeDisplaying the Pri

Page 161 - LAN settings

Page Setup tab DescriptionThe Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this taballows you to set th

Page 162 - Wireless Direct

To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees leftwhen orientation is [Landscape] check box.Rotate 180 deg

Page 163 - Common settings

Page LayoutMultiple pages of document can be printed on one sheet of paper.Specify...Opens the Page Layout Printing dialog box.Click this button to se

Page 164

Important• If the application used to create your document has a similar function, specify the number of copieswith the application without specifying

Page 165

Page Layout Printing dialog boxThis dialog box allows you to select the number of document pages to be placed on one sheet of paper,the page order, an

Page 166 - Device user settings

Note• If some of the pages have not been printed well, specify the pages that do not need to be printedby clicking them in the settings preview of the

Page 167

MarginSpecifies the width of the stapling margin.The width of the side specified by Stapling Side becomes the stapling margin.Print Options dialog box

Page 168 - Language selection

5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t

Page 169 - Firmware update

Ungroup PapersSets the display method of Media Type, Page Size, and Printer Paper Size.To display the items separately, select the check box.To displa

Page 170 - Feed settings

Important• A large amount of memory may be used for certain settings.Do not change the setting if your computer has a small amount of memory.Note• Uni

Page 171 - Reset setting

Print semitransparent stampSets how the stamp is to be printed over the document.Check the Stamp check box to enable this.Check this check box to prin

Page 172 - Web service setup

Important• Stamp Text appears grayed out and is unavailable if Date/Time/User Name is selected.TrueType FontSelects the font for the stamp text string

Page 173 - System information

OrientationSpecifies the angle of rotation for the stamp. The angle can be set by entering the number ofdegrees.Negative values rotate the stamp clock

Page 174 - ECO settings

IntensityAdjusts the intensity of the bitmap to be used as a background.Moving the slider to the right increases the intensity, and moving the slider

Page 175 - Using Power Saving Function

Maintenance tab DescriptionThe Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of theprinter. Maintenance

Page 176 - Quiet setting

About dialog boxWhen you click About, the About dialog box is displayed.This dialog box displays the version, copyright, and module list of the printe

Page 177 - Specifications

Canon IJ Status Monitor DescriptionThe Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by th

Page 178 - Copy Specifications

Ink TankIf a low ink warning or an empty ink tank error occurs, the status monitor displays an icon. Thestatus monitor also uses images to display the

Page 179 - Minimum System Requirements

7. Open the operation panel (F), pull out the paper output tray (G) and paper output support(H), and open the output tray extension (I).Be sure to ope

Page 180 - Mobile Printing Capability

Display Warning AutomaticallyWhen a Low Ink Warning OccursStarts the Canon IJ Status Monitor window automatically and displays it in front of theother

Page 181 - Information about Paper

Installing the MP DriversYou can access our web site through the Internet and download the latest MP Drivers and XPS printer driverfor your model.1. T

Page 182 - Supported Media Types

Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi

Page 183 - Paper Weight

Printing/Scanning with Wireless DirectYou can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.• Wireless connection (

Page 184 - Paper Load Limit

7. Select Wireless Direct active/inactive.8. Select ON.The confirmation screen asking if you display the password information appears.9. Select Yes or

Page 185

Your device is connected to the printer.Note•Check the password for the Wireless Direct.Check by one of the following methods.• Display on the touch s

Page 186 - Unsupported Media Types

4. Select Device settings.5. Select LAN settings.6. Select Wireless Direct.7.Select a setting item.• To change the identifier (SSID) for Wireless Di

Page 187 - Handling Paper

• To change the confirmation screen setting when a Wi-Fi Direct compatible device is connectingto the printerSelect C to display the confirmation scre

Page 188 - Printing

Printing Using Operation PanelPrinting Templates Such as Lined or Graph Paper268

Page 189 - Printing from Computer

Printing Templates Such as Lined or Graph PaperYou can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter

Page 190

10.Click the folder (L) with photos you want to print.11.Click the photos (M) you want to print.For Windows:To select two or more photos at a time, cl

Page 191 - Basic Printing Setup

• Staff paperYou can print staff paper with 10 or 12 staves.Setting on the touch screen:◦ Staff paper 1 (10 staves)◦ Staff paper 2 (12 staves)• Handwr

Page 192

4. Select Templates.5. Select template you want to print.Printable template forms6. Specify settings as necessary.•CopiesSpecify the number of copie

Page 193

• Notebook paper 3 (6 mm)• Graph paper 1 (5 mm grid)• Graph paper 2 (3 mm grid)•Handwriting paper (3 lines)Press the Black button for printing followi

Page 194 - Apply settings

Paper SettingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting

Page 195 - Commercially available papers

• When you insert the cassette:The screen to register the cassette paper information is displayed.Register the paper size and the media type according

Page 196

When you start printing or copying, a message is displayed.Selecting OK on the touch screen displays the paper setting specified for printing or copyi

Page 197 - Various Printing Methods

For example, when the paper setting for printing or copying is A5 and the paper informationregistered to the printer is A4, you load A5 sized paper be

Page 198

CopyingMaking Copies Basics Reducing/Enlarging CopiesTwo-Sided Copying Special Copy MenuCopying Using Smartphone or Tablet277

Page 199 - Specify the print order

Making CopiesThis section describes the procedure to copy with Standard copy.1. Make sure printer is turned on.2. Load paper.3.Select Copy on the HO

Page 200

F. Flick to specify the number of copies.G.Specify the number of copies.If you keep touching here, the number scrolls by 10.C.Display the print settin

Page 201 - Execute Borderless Printing

For Mac OS:Specify the number of copies.14.Start printing.For Windows:Click Print.For Mac OS:Click Print.When the Print dialog starts, specify your pr

Page 202

7.Press Color button for color copying, or Black button for black & white copying.The printer starts copying.Remove the original on the platen gla

Page 203

• If you press the Stop button while reserve copying is in progress, the screen to select the method tocancel copying is displayed. If you select Canc

Page 204 - Scaled Printing

Setting Items for CopyingYou can change the copy settings such as magnification and intensity.Print Settings ScreenNote• For more on the print setting

Page 205

displayed on the touch screen. In this case, select on the upper left on the touch screen to checkthe message and change the setting.• The settings

Page 206

Important• If you use Draft with Type set to Plain paper and the quality is not as good as expected, selectStandard or High for Print qlty and try cop

Page 207 - Page Layout Printing

ScanningScanning from Computer (Windows) Scanning from Computer (AirPrint)Scanning from Operation Panel Scanning Using Smartphone/Tablet285

Page 208 - Complete the setup

Scanning from Computer (Windows)Scanning According to Item Type or Purpose (IJ Scan Utility)IJ Scan Utility FeaturesScanning Easily (Auto Scan) Basic

Page 209 - Tiling/Poster Printing

Scanning According to Item Type or Purpose (IJ Scan Utility)IJ Scan Utility FeaturesScanning Easily (Auto Scan) BasicsScanning Documents and Photos28

Page 210 - Printing Only Specific Pages

IJ Scan Utility FeaturesUse IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking thecorresponding icon.Mu

Page 211

Note• To set the applications to integrate with, see Settings Dialog Box.289

Page 212 - Duplex Printing

Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon

Page 213

Scanning Easily (Auto Scan)Auto Scan allows for automatic detection of the type of the item placed on the platen.Important• The following types of ite

Page 214

Scanning Documents and PhotosScan items placed on the platen with settings suitable for documents or photos.Save documents in formats such as PDF and

Page 215 - Related Topic

Scanning Using Application Software (ScanGear)What Is ScanGear (Scanner Driver)?Starting ScanGear (Scanner Driver)Scanning in Basic ModeScanGear (Scan

Page 216 - Setting Up Envelope Printing

What Is ScanGear (Scanner Driver)?ScanGear (scanner driver) is software required for scanning documents. Use the software to specify theoutput size, i

Page 217 - 7. Click OK

Advanced ModeUse the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness,color tone, and other settings.294

Page 218 - Printing on Postcards

Starting ScanGear (Scanner Driver)Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. StartScanGear from IJ S

Page 219

Scanning in Basic ModeUse the Basic Mode tab to scan easily by following these simple on-screen steps.To scan multiple documents at one time from the

Page 220 - Canon IJ Status Monitor

Important• Some applications do not support continuous scanning from the ADF. For details, see theapplication's manual.Note•To scan magazines con

Page 221

7. Set Image corrections as needed.8. Click Scan.Scanning starts.Note• Click (Information) to display a dialog box showing the document type and oth

Page 222 - Software

ScanGear (Scanner Driver) ScreensBasic Mode TabAdvanced Mode Tab299

Page 223

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85If Printing Is Faint or Uneven.

Page 224

5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t

Page 225 - Display Estimated ink levels

Basic Mode TabUse the Basic Mode tab to scan easily by following these simple on-screen steps.This section describes the settings and functions availa

Page 226

Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)Scan both sides of documents from the ADF in black and white.Important

Page 227

Output SizeSelect an output size.Output size options vary by the item selected in Destination.FlexibleAdjust the cropping frames (scan areas) freely.I

Page 228 - Printer Driver Description

Important• Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted.Note• Save up to 10 items.• An error message appears when you en

Page 229 - Quick Setup tab Description

Important• Be sure to see Gutter Shadow Correction for precautions and other information on usingthis function.Color Pattern...Adjust the image's

Page 230

(Rotate Right)Rotates the preview image 90 degrees clockwise.• The result will be reflected in the scanned image.• The image returns to its original

Page 231

When (Thumbnail) is displayed on Toolbar:Cropping frames are specified according to the document size, and thumbnails of scanned imagesappear. Only

Page 232

Note• Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can becreated per image. In whole image view, multiple cr

Page 233

Advanced Mode TabThis mode allows you to make advanced scan settings such as the color mode, output resolution, imagebrightness, and color tone.This s

Page 234 - Custom Paper Size dialog box

Enter Setting Name and click Add; the name appears in Favorite Settings List.When you click Save, the item appears in the Favorite Settings list and c

Page 235

7. Open the operation panel (F), pull out the paper output tray (G) and paper output support(H), and open the output tray extension (I).Be sure to ope

Page 236 - Main tab Description

Note• Zoom rescans the document and displays high-resolution image in Preview.• (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly

Page 237

In thumbnail view:In whole image view: (Thumbnail) / (Whole Image)Switches the view in the Preview area.(3) Preview Area (Clear)Deletes the preview

Page 238 - Color Adjustment Tab

(Uncheck All Frames)Available when two or more frames are displayed.Deselects the checkboxes of the images in thumbnail view. (Select All Frames)Avai

Page 239 - Pattern Print dialog box

Note• When multiple images are previewed, different outlines indicate different selection status.• Focus Frame (thick blue outline): The displayed set

Page 240 - Matching Tab

General Notes (Scanner Driver)ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.Scanner Driv

Page 241

• Images may not be scanned correctly in some applications. In that case, increase the operatingsystem's virtual memory and retry.• When image si

Page 242

Scanning TipsPositioning Originals (Scanning from Computer)Network Scan SettingsIJ Network Scanner Selector EX2 Menu and Setting Screen316

Page 243 - Page Setup tab Description

Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen for scanning. If items are not placed correct

Page 244

Multiple items:Allow 0.4 inch (1 cm) or more space between the edges (di-agonally striped area) of the platen and items, and betweenitems. Portions pl

Page 245

Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer

Page 246

CopyingThis section describes how to load originals and copy them to plain paper loaded in the cassette.1. Pull out the cassette (A) from the printer.

Page 247

If IJ Network Scanner Selector EX2 is not displayed on the Start screen, select theSearch charm, then search for "IJ Network Scanner Selector EX&

Page 248 - Specify Margin dialog box

Select the scanner you want to use and click OK.5. In the Settings (General Settings) dialog box, click OK.The IJ Scan Utility main screen reappears.

Page 249 - Print Options dialog box

4. Select your scanner or printer from Scanners and click OK.Select the MAC address of your scanner or printer.Note• When multiple scanners are connec

Page 250

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownCannot Print or ConnectFor other questions about n

Page 251

Scan Results Are Unsatisfactory (Windows)Scan Results Are Unsatisfactory (Mac OS)Cannot Print/Scan from Smartphone/TabletCannot Set Correctly (Network

Page 252 - Stamp Tab

Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele

Page 253 - Placement Tab

Printing/Scanning from Smartphone/TabletConnecting Printer and Wireless Router Using Easy wireless connectCannot Connect Smartphone/Tablet to Wireless

Page 254 - Background Tab

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems327

Page 255

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Page 256 - Maintenance tab Description

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

Page 257 - About dialog box

4. Align the paper guides (C) with the paper length and width.5.Mount the cassette cover, and then insert the cassette into the printer.After insertin

Page 258

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e

Page 259

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo

Page 260

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to

Page 261 - Installing the MP Drivers

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs printer connected to wirele

Page 262

Important• Depending on the wireless router, note that different SSID is assigned for a bandwidth (2.4 GHzor 5 GHz) or its usage (for PC or game machi

Page 263 - Preparing for Wireless Direct

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address

Page 264

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu

Page 265 - 3. Select Settings

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting

Page 266 - Select a setting item

Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca

Page 267

4. Turn off printer.5. Restart computer.6. Make sure you have no application software running.7. Perform setup on web page.Note• You can use the Setup

Page 268

Be sure to open the operation panel before printing. If the operation panel is close, the printer does notstart printing.8.Press the HOME button (H).9

Page 269 - Printable template forms

Cannot Find Printer while Using Wireless LANCheck1 Make sure the printer is turned on.Check2 Check the (Network status) icon on the touch screen.If

Page 270 - Printing template forms

Printing Network SettingsNote• IJ Network Device Setup Utility allows you to diagnose and repair the network status.Select the link below to download

Page 271 - 7. Start printing

For more on how to check the computer settings or connection status, see your computer instruction manual orcontact its manufacturer.Note• If you use

Page 272

Network Connection ProblemsPrinter Suddenly Cannot Be UsedNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router or Changing ItsSet

Page 273 - Paper Settings

Printer Suddenly Cannot Be UsedCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via Wireless LANCannot

Page 274

To check the settings of the wireless router, refer to the instruction manual provided with it or contact itsmanufacturer.To check the current network

Page 275

Check7 Make sure you are using a valid channel.Usable wireless channels may be limited depending on wireless network device used by your computer. See

Page 276

Make sure wireless LAN is enabled on your device.For details, refer to your device's instruction manual.Check4 Make sure printer is selected as c

Page 277

Check1 Make sure the computer is connected to the wireless router.For more on how to check the computer settings or connection status, see your comput

Page 278 - Making Copies

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

Page 279

13.Close the document cover.14.Confirm the paper settings, then press the Black button (L) or Color button (M).Important• Do not open the document cov

Page 280

Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router iscompatible with WPA/WPA2, you can also use WPA2 or WPA.

Page 281

Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print

Page 282 - Setting Items for Copying

Check2 If filtering MAC addresses or IP addresses at wireless router, check that MACaddresses or IP addresses for computer, network device, and printe

Page 283

Other Network ProblemsChecking Network InformationRestoring to Factory Defaults353

Page 284

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

Page 285 - Scanning

Make sure Wi-Fi is selected as network interface.3. Check the IP address or MAC address.Click TCP/IP to check the IP address.Click Hardware to check t

Page 286

3 packets transmitted, 3 packets received, 0% packet lossIf packet loss is 100%, communication is not taking place. Otherwise, computer is communicati

Page 287 - Scanning Documents and Photos

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing or scanning operation f

Page 288

Printing ProblemsPrinting Does Not StartNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" ErrorPrint Results Are Unsatisfactory358

Page 289

Printing Does Not StartCheck1 Make sure printer is securely plugged in and press ON button to turn it on.The ON lamp flashes while the printer is init

Page 290 - Scanning Easily (Auto Scan)

NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices

Page 291

• For Windows:Deleting the Undesired Print Job• For Mac OS:Deleting the Undesired Print JobCheck5 Is your printer's printer driver is selected wh

Page 292

No Ink Comes OutCheck1 Has ink run out?Open the scanning unit / cover and check the ink status on the touch screen.Checking Ink Status on the Touch Sc

Page 293 - Features

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

Page 294 - Advanced Mode

If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.If there are any foreign objects in the rear tray, b

Page 295 - Starting from Application

Check9 Are transport unit cover and rear cover attached properly?See Rear View for the positions of the transport unit cover and the rear cover.If the

Page 296 - Scanning in Basic Mode

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

Page 297

See also the sections below:Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks AppearLines Are MisalignedPaper Is Smudged / Printed Surf

Page 298

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong367

Page 299 - Advanced Mode Tab

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Check status of ink tanks. Replace ink tank

Page 300

Perform print head deep cleaning.If the problem is not resolved after performing print head deep cleaning, turn off the printer and performprint head

Page 301

Changing Wireless LAN Connection MethodChanging Connection Mode• To add computer/smartphone/tablet to the printer:Connecting to Another Computer via L

Page 302

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Page 303

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

Page 304 - (2) Toolbar

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

Page 305 - (3) Preview Area

Opening Printer Driver's Setup Screen3. Click Maintenance tab and Custom Settings.4. Select Prevent paper abrasion check box and click OK.◦ For M

Page 306

Check10 Set longer ink drying time.This allows the printed surface to dry, preventing smudges and scratches.• For Windows:1. Make sure printer is turn

Page 307

Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in

Page 308

Scanning Problems (Windows)Scanning Problems376

Page 309

Scanning ProblemsScanner Does Not WorkScanGear (Scanner Driver) Does Not Start377

Page 310

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer

Page 311

ScanGear (Scanner Driver) Does Not StartCheck 1 Make sure MP Drivers is installed.If not installed, install MP Drivers from the Setup CD-ROM or our we

Page 312

RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect

Page 313

Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USBTouch Screen Shows Wro

Page 314 - Scanner Driver Restrictions

Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug prin

Page 315

Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t

Page 316 - Scanning Tips

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Page 317

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Page 318

Installation and Download ProblemsCannot Install MP Drivers (Windows)Updating MP Drivers in Network Environment (Windows)385

Page 319 - Network Scan Settings

Cannot Install MP Drivers (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the installati

Page 320

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the MP Drivers.If the MP

Page 321

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.Download the latest MP Drivers for your model on the download page

Page 322

Errors and MessagesAn Error OccursMessage (Support Code) Appears389

Page 323 - Frequently Asked Questions

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con

Page 324 - Operation Problems

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, an error message appears on thecomputer screen and the touch

Page 325 - Wireless LAN

Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed

Page 326

Error Regarding Power Cord Being Unplugged Is Displayed(Windows)The printer may have been unplugged while it was on.Check the error message that appea

Page 327 - Other Network Problems

2. Double-click Universal Serial Bus controllers and USB Printing Support.If USB Printing Support Properties screen does not appear, make sure the pri

Page 328 - While using printer:

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

Page 329 - Setup (Windows)

Note• A confirmation/warning dialog box may appear when installing, uninstalling or starting upsoftware.This dialog box appears when administrative ri

Page 330

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

Page 331

2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet P

Page 332 - Settings

List of Support Code for ErrorSupport code appears on the touch screen and your computer screen when errors occur.A "support code" is an err

Page 333 - Environment

• 6000 to 6ZZZ6000 6001 6004 6500 6502 68006801 6830 6831 6832 6833 69006901 6902 6910 6911 6930 69316932 6933 6936 6937 6938 69406941 6942 6943 6944

Page 334 - If icon is displayed:

Using the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Cha

Page 335

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn

Page 336

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

Page 337

1300CausePaper is jammed when feeding paper from rear tray.What to DoIf the paper fed from the rear tray is jammed, remove the jammed paper from the p

Page 338

If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo theprinting.Note• When reloading the paper, make

Page 339

1303CausePaper is jammed when feeding paper from cassette.What to Do1. Remove jammed paper.•If the paper is jammed at the paper output slot:1300•If th

Page 340

1304CausePaper is jammed when performing automatic duplex printing.What to Do1. Remove jammed paper.•If the paper is jammed at the paper output slot:1

Page 341

1313CausePaper is jammed as printer pulled in printed paper.What to DoIf the paper is jammed as the printer pulled in the printed paper, try to remove

Page 342

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper from the paper output slot, or if the jammedpaper remains insi

Page 343

4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5. Slowly pull out paper, so as not to tear it.Pull out the paper at a

Page 344

If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremove any remaining paper.• Any paper left

Page 345

Removing Jammed Paper from Rear SideNote• If paper becomes jammed during printing and you need to turn off the printer to remove it, press theStop but

Page 346

Default Network SettingsLAN Connection DefaultsItem DefaultWLAN active/inactive InactiveSSID BJNPSETUPWireless LAN security DisableIP address (IPv4) A

Page 347

4.Slowly pull out paper.Note• Do not touch the inner parts of the printer.If you were not able to remove the paper in this step, detach the transport

Page 348

2.Slowly pull out paper.Note• Do not touch the inner parts of the printer.3. Make sure all jammed paper is removed.4. Attach transport unit cover.Inse

Page 349 - Network Key Unknown

5.Attach rear cover.Insert the projections of the right side of the rear cover into the printer, and then push the left side of therear cover until it

Page 350

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the

Page 351 - Changing Its Settings

1003CausePossible causes include the following.• There is no paper in the cassette.• Paper is not loaded in the cassette properly.What to DoTake the c

Page 352

1200CauseScanning unit/cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are replacing an ink tan

Page 353

1401CausePrint head may be damaged.What to DoTurn off the printer and turn it back on.If this does not solve the problem, contact your nearest Canon s

Page 354 - Checking Network Information

1600CauseInk may have run out.What to DoReplacing the ink tank is recommended.If printing is in progress and you want to continue printing, tap OK on

Page 355 - Wireless Router

1660CauseThe ink tank cannot be recognized.What to DoPrinting cannot be performed because the ink tank is not installed or is not compatible with this

Page 356

1688CauseThe ink has run out.What to DoReplace the ink tank and close the scanning unit (cover).Printing under the current condition may damage the pr

Page 357 - Restoring to Factory Defaults

*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value isspecified when the

Page 358 - Printing Problems

1689CausePrinter detected ink out condition.What to DoReplace the ink tank and close the scanning unit (cover).An ink tank that was once empty is inst

Page 359 - Printing Does Not Start

1700CauseInk absorber is almost full.What to DoSelect OK on the touch screen to continue printing. Contact your nearest Canon service center to reques

Page 360

1890CauseTape for securing print head holder during transportation may still be attached.What to DoOpen the scanning unit / cover and make sure the ta

Page 361 - No Ink Comes Out

2110CausePaper settings for printing or copying do not match cassette paper information set on printer.Note• See below for the correct correspondence

Page 362

What to DoSelect OK on the touch screen again to display the screen below.Select the appropriate action.Note• Depending on settings, some of the optio

Page 363 - Clean paper feed roller

• To change the message view setting when printing or copying using the operation panel of theprinter:Feed settings• To change the message view settin

Page 364

2900CauseScanning print head alignment sheet failed.What to DoSelect OK on the printer's touch screen and check the following.• Make sure the pri

Page 365

2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

Page 366

4103CauseCannot perform printing with current print settings.What to DoPress the printer's Stop button to cancel printing.Then change the print s

Page 367 - Colors Are Wrong

5011CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

Page 368 - White Streaks Appear

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Page 369

5012CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

Page 370 - Lines Are Misaligned

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

Page 371 - Check paper type

5200CausePrinter error has occurred.What to DoTurn off printer and unplug it.After a while, plug in the printer again and turn it back on.If this does

Page 372

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Note• In the case of warnings or errors ca

Page 373 - Is inside of printer dirty?

6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er

Page 374 - Set longer ink drying time

C000CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

Page 375 - Vertical Line Next to Image

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the printe

Page 376 - Scanning Problems (Windows)

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

Page 377 - Scanning Problems

2-2 Result Codes Result codes XXXXXXXX2-3 Result Code Details Result code details http://canon.com/ijnwt3 Wireless LAN Wireless LAN Enable/Disable3-2

Page 378 - Scanner Does Not Work

3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-23 Stateless PrefixLength3Stateless prefix length3XXX3-2-24 St

Page 379

3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-3-14 Link Local PrefixLengthLink local prefix length XXX3-3-15 IP

Page 380 - Mechanical Problems

6 Bluetooth Bluetooth settings ―6-1 Bluetooth Setting Bluetooth Enable/Disable6-2 Bluetooth PIN Code Bluetooth PIN code XXXXXXXX6-3 Bluetooth Device A

Page 381 - Power Does Not Come On

Paper Settings on the Printer Driver and the Printer (Paper Size). . . . . . . . . . . . . . . . . . . . 196Various Printing Methods. . . . . . . .

Page 382 - Power Shuts Off By Itself

Changing Wireless LAN Connection MethodFollow either procedure below to change wireless LAN connection method (infrastructure or WirelessDirect).• For

Page 383 - USB Connection Problems

Handling Paper, Originals, Ink Tanks, etc.Loading PaperLoading OriginalsReplacing Ink Tanks51

Page 384 - Connect USB cable properly

Loading PaperPaper SourcesLoading Paper in the Rear TrayLoading Paper in the CassetteLoading Envelopes52

Page 385

Paper SourcesThe printer has two paper sources for feeding paper, the rear tray (A) and cassette (B).You can load all supported paper on the rear tray

Page 386

Loading Paper in the Rear TrayYou can load plain paper or photo paper.You can also load envelopes on the rear tray.Loading EnvelopesImportant• If you

Page 387

2. Open the feed slot cover (C).3.Slide the paper guides to open them, and load the paper in the center of the rear tray WITHTHE PRINT SIDE FACING UP.

Page 388

Important• Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) cancause paper jams.Note• Do not load she

Page 389 - Errors and Messages

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed onthe touch screen.6.Select the size and t

Page 390 - An Error Occurs

Note• When printing, select the size and type of the loaded paper on the print settings screen of the operationpanel or the computer.• There are vario

Page 391

Loading Paper in the CassetteYou can load A4, B5, A5, or Letter-sized plain paper in the cassette.Note• In the cassette, be sure to load only plain pa

Page 392 - (Windows)

Scanning from Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286Scanning According to Item Type o

Page 393 - Displayed (Windows)

3. Remove the cassette cover (B).4.Slide the paper guide (C) in front and (D) on the right to open the guides.5.Load the paper stack WITH THE PRINT SI

Page 394

If the paper stack is in contact with the protrusion (G), the paper may not be fed properly.6. Align the paper guide (H) in front with the paper stack

Page 395 - (Mac OS)

9.Select the size and type of the loaded paper in the cassette at Page size, then selectRegister.10.Open the operation panel (L), pull out the paper o

Page 396

Note• When printing, select the size and type of the loaded paper on the print settings screen of the operationpanel or the computer.• To prevent inco

Page 397

Loading EnvelopesYou can load Envelope DL and Envelope Com 10 on the rear tray.The address is automatically rotated and printed according to the envel

Page 398

2. Open the feed slot cover (C).3.Slide the paper guides (D) to open them, and load the envelopes in the center of the rear trayWITH THE PRINT SIDE FA

Page 399 - • A000 to ZZZZ

Note• Do not load envelopes higher than the load limit mark (E).5. Close the feed slot cover (F) gently.Important• If the feed slot cover is open, pap

Page 400

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed onthe touch screen.6. Select the size and

Page 401 - What to Do

Loading OriginalsLoading Originals on the Platen GlassLoading Based on UseSupported OriginalsHow to Detach / Attach the Document Cover68

Page 402

Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Loading Bas

Page 403

Cannot Find Printer while Using Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340Network Connection Prob

Page 404

Important• After loading the original on the platen glass, be sure to close the document cover before starting tocopy or scan.70

Page 405

Loading Based on UseLoad the original in the correct position according to the function to use. If you do not load the originalcorrectly, it may not b

Page 406

Scanning from Computer (AirPrint)Loading the Original to Be Aligned with the alignment mark Place the original WITH THE SIDE TO SCAN FACING DOWN on th

Page 407

Loading Two or More Originals on the platen glassPlace the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 inches (1 cm) or more spacebetween

Page 408 - Close scanning unit / cover

Supported OriginalsItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc (BD/DVD/CD,

Page 409 - Detach rear cover

How to Detach / Attach the Document CoverDetaching the document cover:Hold up the document cover vertically and then tip it back.Attaching the documen

Page 411

Replacing Ink TanksReplacing Ink TanksChecking Ink Status on the Touch ScreenInk Tips77

Page 412 - Attach rear cover

Replacing Ink TanksWhen remaining ink cautions or errors occur, the message will appear on the touch screen to inform you ofthe error. In this state,

Page 413

Important•Do not touch other parts besides the ink tanks.•Handle the ink tank carefully to avoid staining of clothing or the surrounding area.•Discard

Page 414

List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4001300. . . . . . . . . . . . . . .

Page 415

6.Lift up the tab on the orange protective cap (E) to remove it off GENTLY.Important•Do not push the sides of the ink tank. If you push the sides of t

Page 416

8.Press on the top of the ink tank until the ink tank snaps firmly into place.Important• You cannot print if the ink tank is installed in the wrong po

Page 417

An Error Occurs• When you start printing after replacing the ink tank, the printer starts cleaning the print headautomatically. Do not perform any oth

Page 418

Checking Ink Status on the Touch Screen1. Make sure that the power is turned on, and display the HOME screen.If the HOME screen is not displayed, pres

Page 419

Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing.When you use the Canon printer for t

Page 420

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

Page 421

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

Page 422

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

Page 423

From the printerCleaning the Print HeadFrom the computer• For Windows:Cleaning the Print Heads•For Mac OS:Cleaning the Print HeadsAfter cleaning the p

Page 424

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

Page 425

Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses

Page 426

The confirmation screen will appear.7.Select Yes.The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touc

Page 427

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p

Page 428

The printer starts cleaning the print head.Cleaning the Print HeadIf the pattern D or any color in the pattern C is not printed: (Example: Magenta pat

Page 429

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

Page 430

The confirmation screen will appear.7.Select Yes.The printer starts cleaning the print head.Do not perform any other operations until the printer comp

Page 431

Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h

Page 432

The confirmation screen will appear.7.Select Yes.The printer starts cleaning the print head deeply.Do not perform any other operations until the print

Page 433

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

Page 434

6. Select Auto head alignment.The confirmation screen will appear.7.Confirm the message, then select Yes.The print head alignment sheet will be printe

Page 435

9.Close the document cover gently, then select OK.The printer starts scanning the print head alignment sheet, and the print head position will be adju

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