Canon MP800 - PIXMA Color Inkjet Specifications

seriesQuick Start GuideQuick Start GuideOffice All-In-OneseriesQT51395V01QT5-1395-V01 XXXXXXXX © CANON INC. 2007 PRINTED IN THAILANDThe following ink

6 Before Using the MachineHandling the Original DocumentThis section describes how to load the original document on the Platen Glass or the ADF. Orig

96 Routine Maintenance Cleaning the Paper Feed Rollers (Roller Cleaning)Clean the paper feed rollers if paper is not fed properly.z Cleaning the Pape

97Routine Maintenancez Cleaning the Paper Feed Roller of the Front Tray1 Turn off the machine.2 Load five or more sheets of A4 or Letter-sized plain p

98 Routine Maintenance6 To remove dust after cleaning or dry the wet paper feed roller, perform the copy operation from the Front Tray twice.(1) Load

99Routine Maintenance5 Perform bottom plate cleaning.(1) Press the Menu button.(2) Press the [ or ] button to select Maintenance/settings, then press

100 TroubleshootingTroubleshootingThis section describes troubleshooting tips for problems you may encounter when using the machine.z “An Error Messag

101TroubleshootingAn Error Message Is Displayed on the LCDIf an error message is displayed on the LCD, take the corresponding action described below.M

102 Troubleshooting“There is no photo data.”z There are no image data saved on the memory card that can be read by this machine.z The machine may not

103Troubleshooting“Received in memory.” If the machine receives a fax under one of the following conditions, the machine will not be able to print the

104 TroubleshootingLCD Cannot Be Seen At All or Is Hard to SeeAn Unintended Language Is Displayed on the LCDCause ActionThe display on the LCD is hard

105TroubleshootingCannot Install the MP DriversCause ActionUnable to proceed beyond the Printer Connection screen.If you were unable to proceed beyond

7Before Using the Machine Using the Platen Glass1 Lift the Document Cover.2 Load the original with the side to be copied, scanned, or faxed faced dow

106 TroubleshootingCannot Connect to Computer Properly Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work “This device can perform f

107TroubleshootingPrint Results Not SatisfactoryIf the print result is not satisfactory, confirm the paper and print quality settings first.z Check 1:

108 Troubleshooting Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned White Streaks Printed Paper Curls or

109TroubleshootingInside of the machine is dirty. When performing duplex printing, if the specified page size does not match the actual size of paper

110 Troubleshooting Colors Are Uneven or StreakedThe Printing Result Not Satisfactory When CopyingIf these do not resolve the problem, also see “Prin

111TroubleshootingPrinting Does Not StartCause ActionInk tank is empty. See “An Error Message Is Displayed on the LCD” on page 101 to identify the ink

112 TroubleshootingPaper Does Not Feed ProperlyCause ActionPrinting on inappropriate type of paper. Check to see if the paper you are printing on is n

113TroubleshootingPaper Does Not Feed from the Paper Source Specified in the Printer DriverCause ActionThe paper source is specified in the data creat

114 TroubleshootingPaper JamsCause ActionPaper jammed in the paper output slot, the Rear Tray, or the Front Tray.Remove the paper following the proced

115TroubleshootingPaper jammed inside the machine at the transport unit.Remove the paper following the procedure below.(1)Hold the Rear Cover Lever an

8 Before Using the MachineWhen setting two or more photographs at the same time, place them at least 0.4 inches / 10 mm apart from each other.3 Gently

116 TroubleshootingDocument JamsCause ActionDocument jams in the ADF (Document Tray).Remove the document following the procedure below.(1)Press the St

117TroubleshootingDocument jams in the ADF (inner side). Remove the document following the procedure below.(1)Follow steps 1 to 3 under “Document jams

118 TroubleshootingError Message Appears on the Computer Screen Writing Error/Output Error/Communication Error Error No.: 300 Is DisplayedCause Acti

119Troubleshooting Error No.: 1700/1710 Is Displayed Error No.: 2001 Is Displayed Error No.: 2002 Is DisplayedThe machine is not connected properly

120 TroubleshootingError Message Appears on a PictBridge Compliant DeviceThe following are the possible errors that may occur when printing directly f

121TroubleshootingCannot Remove a Memory CardScanning Problems ScanGear Won’t Start Other Scanning TroublesRefer to the Scanning Guide on-screen man

122 TroubleshootingProblems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax*1 Legal may not be available depending on the country or region

123Troubleshooting Machine Does Not Switch Automatically between Voice and Fax Calls*1 This setting is only available in US and Canada.*2 This settin

124 TroubleshootingProblems Sending Faxes Cannot Send a Fax Cannot Send a Fax ClearlyCause ActionThe machine is not powered on.z You cannot send fax

125Troubleshooting Repeated Errors Occur When You Send a FaxTelephone Problems Cannot Dial Telephone Disconnects During a CallCause ActionThe telep

9Before Using the Machine Using the ADF1 Remove any documents from the Platen Glass.2 Open the Document Tray.3 Load the document in the ADF.Load the

126 AppendixAppendixHow to Use the Documentation ProvidedPrinted DocumentationSetup SheetBe sure to read this sheet first.This sheet includes instruct

127AppendixReading the On-screen ManualsFor detailed instructions on installing the on-screen manuals, refer to your setup sheet or the Network Setup

128 AppendixSpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800 (horizontal)* x 1200 (vertical)* Ink droplets can be placed with a pitc

129AppendixFax SpecificationsApplicable line Public Switched Telephone Network (PSTN)Compatibility G3 / Super G3 (Mono & Color Fax)Data compressin

130 AppendixCamera Direct Print (PictBridge)Paper size 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm*, Credit card, 8&quo

131Appendixz OmniPage SE: Windows 2000 Professional SP2 and SP3 not supportedz MP Navigator EX: QuickTime v6.4 or later is needed (Macintosh only)z So

132 Safety PrecautionsSafety PrecautionsPlease read the safety warnings and cautions provided in this manual to ensure that you use the machine safely

133Safety PrecautionsCleaning the machine Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners.If

134 Safety PrecautionsWorking around the machineNever put your hands or fingers in the machine while it is printing.When moving the machine, carry the

135Safety PrecautionsLegal Limitations on Use of Your Product and Use of ImagesIt may be unlawful to make copies of, scan, print, or use reproductions

10 Before Using the MachineLoading Printing PaperThis section describes how to load printing paper in the Rear Tray and the Front Tray. Using Special

136 Safety PrecautionsUsers in the U.S.A. Pre-Installation Requirements for MX700Order InformationWhen ordering service from the telephone company fo

137Safety PrecautionsWarningThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic devic

138 Safety Precautions Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only)The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon

139Safety PrecautionsITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YO

140 Safety PrecautionsInstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your r

141Safety PrecautionsUsers in Canada Pre-Installation Requirements for Canon Facsimile EquipmentNoticeThis equipment meets the applicable Industry Ca

142 Safety PrecautionsUsers in New ZealandThe grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that t

143IndexIndexAAppendix 126BBefore Using the Machine 2CCanon U.S.A., Inc. Limited Warranty - U.S. Only 138CleaningADF 95exterior 94inside 98Platen Glas

144

145

11Before Using the Machine Paper Handlingz Recommended Paper and Requirements*1 Paper with a Model Number is Canon specialty media. Refer to the ins

146

Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside o

seriesQuick Start GuideQuick Start GuideOffice All-In-OneseriesQT51395V01QT5-1395-V01 XXXXXXXX © CANON INC. 2007 PRINTED IN THAILANDThe following ink

12 Before Using the Machine*4 Feeding this paper from the Front Tray can damage the machine. Load in the Rear Tray.*5 When loading paper in stacks,

13Before Using the Machine Paper SourcesThis machine offers two paper sources to load printing paper; the Rear Tray (A) and the Front Tray (B). Chan

14 Before Using the Machine Loading Paperz Loading Paper in the Rear Tray1 Flatten the four corners of the paper before loading it.Importantz Load A4

15Before Using the Machine2 Prepare to load paper.(1) Open the Rear Tray, then pull out the Paper Support.Put your finger in the rounded indent of the

Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside o

16 Before Using the Machinez Loading Paper in the Front TrayYou can load A4, Letter, or B5-sized plain paper (such as Canon Super White Paper SW-201)

17Before Using the Machine4 Specify the page size settings according to the loaded paper.Notez When performing copy direct printing without using a co

18 Before Using the Machine Loading EnvelopesEnvelopes must be fed from the Rear Tray. Use either European DL or US Comm. Env. #10-sized envelope.1 P

19Before Using the Machine2 Load the envelopes.(1) Retract the Paper Support.(2) Load the envelope against the Cover Guide (the right side of the Pape

20 Before Using the Machine Loading Small-Sized PaperYou can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Cred

21CopyingCopyingMaking CopiesThis section describes the basic procedure to make copies.1 Turn on the machine.See “Turning the Machine On and Off” on p

22 CopyingSetting ItemsPress the Settings button in the copy mode to go the Copy settings screen.Tab 1You can specify the copy settings such as the pa

23CopyingTab 2You can specify whether to enable automatic intensity adjustment.(5) Auto intensitySpecify whether the intensity is adjusted automatical

24 CopyingUsing Useful Copy FunctionsFor details, refer to “Using Useful Copy Functions” in the User’s Guide on-screen manual.Reducing or Enlarging a

25Printing from a Memory CardPrinting from a Memory CardMemory Cards Supported by This MachineThe following memory cards are compatible with this mach

Office All-In-OneQuick Start Guideseries

26 Printing from a Memory CardPrintable Image DataThis machine supports JPEG and TIFF images created by DCF ver. 1.0/2.0 standard compliant digital ca

27Printing from a Memory CardInserting the Memory Card1Turn on the machine.See “Turning the Machine On and Off” on page 4.2 Attach a card adapter if y

28 Printing from a Memory CardRemoving the Memory Card1Open the Card Slot Cover.2 Make sure that the Access lamp is lit, then remove the memory card.D

29Printing from a Memory CardUsing Useful Display FunctionsYou can change the way photos are displayed.To change the display when Display photo is sel

30 Printing from a Memory CardSetting ItemsPress the Settings button in the memory card mode to go the Memory card settings screen.Tab 1You can specif

31Printing from a Memory CardTab 2You can optimize photos with the functions below.(1) Auto image fixAutomatically corrects the brightness, contrast,

32 Printing from Your ComputerPrinting from Your ComputerThis section describes procedure for basic printing.Printing with Windows1Turn on the machine

33Printing from Your ComputerPrinting with Macintosh1Turn on the machine and load the paper in the machine.See “Turning the Machine On and Off” on pag

34 Scanning ImagesScanning ImagesYou can scan images from the machine to a computer without printing them and save them in popular image types, such a

35Scanning Images Scanning Using the Operation Panel of the Machine1 (Macintosh only) Prepare your computer before scanning.This operation is not nec

Canon PIXMA MX700 series Office All-In-One Quick Start Guide.CopyrightThis manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under

36 Printing Photographs Directly from a Compliant DevicePrinting Photographs Directly from a Compliant DeviceYou can connect a PictBridge compliant de

37Printing Photographs Directly from a Compliant Device2 Connect the PictBridge compliant device to the machine.(1) Make sure that the PictBridge comp

38 Printing Photographs Directly from a Compliant DeviceAbout PictBridge Print Settings Settings on a PictBridge Compliant DeviceThis section describ

39Printing Photographs Directly from a Compliant Devicez Layout SettingVarious layout options are available.z Bordered/Borderless: You can select whet

40 Printing Photographs Directly from a Compliant Device Setting on the MachineThis section describes the PictBridge print settings on the machine.Se

41Printing Photographs Directly from a Compliant Devicez Setting Items* Set the items in this column to Default on the PictBridge compliant device whe

42 FaxingFaxingPreparing the Machine for FaxTypical examples of connecting the machine are described below. The machine cannot send/receive faxes if t

43Faxingz Connecting a Telephone or Answering Machine via a Computer(A) Computer(B) Telephone or Answering machineUsers in the UKIf the connector of t

44 Faxing Methods of Connecting the Various LinesThe following are some basic connection schemes that apply when you are connecting to a non-analog t

45Faxing Setting the Telephone Line TypeBefore using your machine, make sure you set the correct telephone line type for your telephone line. If you

Table of Contents1Before Using the Machine ...2Operation Panel...2Turning the Mac

46 Faxing(2) Press the { or } button to select User settings, then press the OK button.The User settings screen is displayed.4 Display the Telephone l

47FaxingRegistering Sender InformationA fax you receive may have information, such as the sender’s name or the company name, the sender’s phone or fax

48 Faxing Guidelines for Entering Numbers, Letters, and SymbolsThe following characters are assigned to the Numeric buttons.* SP indicates a space.Fo

49Faxing Entering the Date and Time1 Display the FAX menu.See “Display the FAX menu.” on page 45.2 Display the Device settings screen.See “Display th

50 Faxing Setting Daylight Saving Time (Summer Time)Some countries adopt the daylight saving time (summer time) system that shifts the clock time for

51Faxing(2) Press the { or } button to select the month when summer time starts, then press the OK button.(3) Press the { or } button to select the we

52 Faxing(2) Press the { or } button to select the month when summer time ends, then press the OK button.(3) Press the { or } button to select the wee

53Faxing Registering Your Fax/Telephone Number and Name (Sender Information)1 Display the FAX menu.See “Display the FAX menu.” on page 45.2 Display t

54 Faxing7 Press the OK button to finalize your setting.The display returns to the User settings screen.NoteFor details on how to enter or delete char

55FaxingRegistering Coded Speed DialsCoded speed dialing allows you to dial fax/telephone numbers by simply pressing a few buttons. To dial the number

2 Before Using the MachineBefore Using the MachineOperation Panel(1) ON/OFF button / Power lampTurns the machine on and off. Lights or flashes green t

56 Faxing(3) Press the Numeric buttons to enter the fax/telephone number (max. 60 digits (40 digits for Korea), including spaces) you want to register

57Faxing4 Press the Numeric buttons to enter the new name (max. 16 characters, including spaces), then press the OK button.5 Press the Numeric buttons

58 Faxing Printing a List of the Registered DestinationsYou can print a list of the recipients registered for speed dialing. You may want to keep the

59FaxingSending Faxes Flow of Sending FaxesThe operation flow of sending faxes is as follows.Step 1Load the original to send on the Platen Glass or t

60 Faxing Before Sending Faxesz Adjusting the Image Quality (Fax Resolution) or the Scan Contrastz Adjusting the Image Quality (Fax Resolution)You ca

61Faxing Sending FaxesThis section describes methods of sending faxes and dialing functions of the machine.z Memory sendingz Manual sendingz Dialing

62 Faxingz When the document was loaded in the ADF:The machine starts the transmission automatically after all pages of the original are scanned.z Sen

63Faxingz Dialing the Coded Speed Dial1 Prepare for Faxing.See “Prepare for faxing.” on page 61.2 Press the Coded Dial button.3 Press the Numeric butt

64 Faxingz RedialingThere are two methods of redialing: Manual redialing and Automatic redialing. Automatic redialing is enabled by default.z Automati

65FaxingReceiving Faxes Flow of Receiving FaxesThe operation flow of receiving faxes is as follows:Step 1Select a receive mode.See “Selecting a Recei

3Before Using the Machine(11) OK buttonFinalizes your selection for the menu or setting item.Dismisses the error message and resumes the machine’s nor

66 Faxingz If You Want to Receive Only Faxes Automatically with Your Machine, or Have a Dedicated Telephone Line for Fax Use Only:Select FAX only mode

67Faxingz If You Are Using a Single Telephone Line for Faxes and Voice Calls and Want to Receive Faxes Automatically:Select FAX priority mode.(A) Inco

68 Faxingz If You Subscribe to a Distinctive Ring Pattern Detection (DRPD) Service with Your Telephone Company (US and Canada only):Select DRPD.(A) In

69Faxing Setting the Receive Mode1 Display the FAX menu.See “Display the FAX menu.” on page 45.2 Display the Receive mode settings screen.(1) Press t

70 Faxing1 Display the FAX menu.See “Display the FAX menu.” on page 45.2 Display the Device settings screen.See “Display the Device settings screen.”

71Faxing1 Press the FAX button.2 Press the Settings button.The FAX settings screen is displayed.3 Press the { or } button to select the setting item.4

72 FaxingUsing Other Useful Receiving Functions Memory ReceivingIf the machine receives a fax under one of the following conditions, the machine will

73FaxingDocument Stored in Memory Printing a Document in MemoryIf the machine was not able to send a fax, or if the machine was not able to print a r

74 Faxing(2) Press the { or } button to select the transaction number (TX/RX NO.) of the document you want to print, then press the OK button.(3) Pres

75Faxing Deleting a Document in Memory1 Display the FAX menu.See “Display the FAX menu.” on page 45.2 Display the Memory reference screen.See “Displa

4 Before Using the MachineTurning the Machine On and OffTurn on the machine before printing. Turning on the MachineBefore turning on the machine, con

76 Faxing Checking a Document’s Details in MemoryIn the following cases, the machine is not able to print the received fax and will automatically sto

77FaxingSummary of Reports and ListsThe table below shows the reports and lists that can be printed from your machine. Refer to the pages indicated fo

78 Faxing(1) Press the { or } button to select Activity report, then press the OK button.(2) Press the { or } button to select Yes, then press the OK

79Faxing Other Listsz TX ReportYour machine can print a TX (transmission) report after sending a document, confirming whether the transmission was co

80 Routine MaintenanceRoutine MaintenanceReplacing an Ink TankThis section explains the way to confirm the ink status and the procedure to replace ink

81Routine Maintenancez With the Ink LampsYou can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer Cover) of the m

82 Routine Maintenance1 Open the Paper Output Tray.2 Make sure that the machine is turned on, lift the Scanning Unit (Printer Cover) with both hands,

83Routine Maintenance4 Prepare the replacement tank.(1) Remove the new ink tank from its packaging.(2) Pull the orange tape (B) in the direction of th

84 Routine Maintenance(2) Press on the mark on the ink tank until the ink tank snaps firmly into place.(3) Make sure that the ink lamp lights up red

85Routine MaintenanceKeeping the Best Printing ResultsTo avoid drying of the Print Head and clogging of the nozzles, note the following. When You Tur

5Before Using the Machinez Screen-saver ModeThe LCD goes out if the machine is not operated for about five minutes*.Perform a print operation to resto

86 Routine MaintenanceWhen Printing Becomes Faint or Colors Are IncorrectWhen printing becomes faint or colors are incorrect even if ink remains in th

87Routine MaintenancePrinting the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head

88 Routine MaintenanceExamining the Nozzle Check PatternExamine the nozzle check pattern, and perform cleaning if necessary.1 Check the nozzle check p

89Routine MaintenancePrint Head CleaningClean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Clea

90 Routine MaintenancePrint Head Deep CleaningIf print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which i

91Routine MaintenanceAligning the Print HeadIf ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head

92 Routine Maintenance6 Adjust the print head position.(1) Check the printed patterns and press the [ or ] button to input the number of the pattern i

93Routine Maintenance(4) Check the printed patterns and press the [ or ] button to input the number of the pattern in column L that has the least noti

94 Routine MaintenanceCleaning Your MachineThis section describes the cleaning procedure that is needed to maintain your machine. Cleaning the Exteri

95Routine Maintenance Cleaning the ADF1 Open the Document Tray.2 Open the Feeder Cover.3 With a soft, clean, lint-free and dry cloth, wipe off any pa