Canon PIXMA MX454 User Manual Page 19
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Problems Sending Faxes
Cannot Send a Fax
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the Numeric Buttons
Errors Often Occur When You Send a Fax
Cannot Send a Fax
• Check 1: Is the power turned on?
•
You cannot send faxes if the power is turned off. Press the ON button to turn the power on.
•
If you unplugged the power cord without turning off the power (the POWER lamp is lit),
reconnecting it turns on the power automatically.
•
If you unplugged the power cord after pressing the ON button to turn off the power (the POWER
lamp is off), reconnect it, then press the ON button to turn on the power.
•
If the power was turned off due to power failure, etc., the power is automatically turned on when
the power failure is resolved.
Important
Confirm that the POWER lamp is off before unplugging the power cord, then unplug the power
cord.
If a power failure occurs or you unplug the power cord, all faxes stored in the machine's memory
are deleted.
For details on how to unplug the power cord, refer to Notice for Unplugging the Power Cord.
Note
If the faxes stored in the machine's memory are deleted by a power failure or unplugging the
power cord, the list of the faxes deleted from the machine's memory (MEMORY CLEAR REPORT)
will be printed after turning the machine on.
For details, see Summary of Reports and Lists.
• Check 2: Is the document being sent from memory or the fax being received into
memory?
When the message for the transmission/reception is displayed on the LCD, a fax is being sent from/
received into machine's memory. Wait until the transmission/reception is complete.
• Check 3: Is the machine's memory full?
Delete contents in memory, then send a fax again.
Deleting a Document in Machine's Memory
•
Check 4: Is the telephone line type set correctly?
Check the telephone line type setting and change it as necessary.
Setting the Telephone Line Type
• Check 5: Is On-hook setting set to Disable?
When you send a fax manually, dial the number with Enable selected for On-hook setting in Security
control under Fax settings, or dial the number using the telephone connected to the machine.
Security control
•
Check 6: Is Dial tone detect set to ON?
Resend the fax after a while.
If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax
settings.
Adv. FAX settings
•
Check 7: Is the fax number registered correctly for memory dialing?
Check the recipient's fax/telephone number, correct the fax/telephone number registered to the
memory dial code, then send the document again.
- Online Manual 1
- Troubleshooting 2
- Problems with Printing 4
- Ink Is Not Ejected 5
- Problems with Scanning 6
- Problems with Faxing 7
- Problems with the Machine 8
- If an Error Occurs 10
- A Message Is Displayed 10
- Ink Is Not Ejected 16
- Paper Jams 17
- Problems Sending Faxes 19
- Numeric Buttons 20
- Problems Receiving Faxes 21
- Cannot Receive a Color Fax 23
- Other Problems with Network 24
- Printing Speed Is Slow 25
- • For placement: 27
- Printing Speed Is Slow 28
- Changing Its settings 29
- Communication 31
- If you can view any web page: 32
- Other Problems with Network 37
- How to Set a WEP/WPA/WPA2 Key 38
- Initialize the LAN settings 40
- Can Communicate 41
- Cannot Print to End of Job 53
- No Printing Results 54
- Printing Is Blurred 54
- Colors Are Wrong 54
- White Streaks 55
- Colors Are Unclear 57
- Lines Are Misaligned 58
- Printed Paper Has Ink Blots 59
- Printed Paper Curls 59
- Paper Is Smudged 60
- Printed Surface Is Scratched 60
- To set by using your computer 61
- Back of the Paper Is Smudged 64
- Colors Are Uneven or Streaked 66
- Aligning the Print Head 67
- Scanner Does Not Work 71
- Screen Does Not Appear 73
- Slow Scanning Speed 76
- Resolution 77
- Scanned Image Does Not Open 79
- Scan Results Not Satisfactory 80
- Check: Specify the scan area 82
- Settings (Custom Scan) Dialog 85
- Cannot Send a Fax Clearly 93
- Telephone Problems 94
- Connection 98
- LCD Cannot Be Seen At All 99
- Printer Cannot be Registered 101
- Printing Does Not Start 101
- Printer Cannot be Registered 102
- Printing Does Not Start 103
- Uninstalling IJ Network Tool 104
- Cannot Install the MP Drivers 105
- Uninstalling IJ Network Tool 106
- If an Error Occurs 108
- A Message Is Displayed 112
- Support Code List 116
- Important 120
- In Other Cases 127
- Close the paper output cover 130
- Install the FINE cartridge 132
- Replace the FINE cartridge 137
- No document in the ADF 153
- Printer error has occurred 163
- Contact the service center 163
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