Canon imagePROGRAF iPF8300 Basic Guide No.1 User Manual

1Printer OperationsTroubleshooting2Be sure to read " Safety Precautions" in the fi rst booklet, Printer Operations. Read this manual before

10TroubleshootingPrinted colors are inaccurate Color adjustment has not been activated in the Advanced Settings of the printer driver.The Printhe

11TroubleshootingPhenomenon Cause Corrective ActionIn the Control Panel menu, Adj. Priority is set to Print Length .Setting Adj. Priority

12TroubleshootingColors in printed images are uneven Line Drawing/Text is selected when printing images in many solid colors.You are printing on pa

13TroubleshootingThe length of printed images is inaccurate in the feeding directionSet Adj. Priority to Print Length in the Control Panel

14TroubleshootingPhenomenon Cause Corrective ActionDocuments are printed in monochromeIn the Advanced Settings of the printer driver, Monochrome

15TroubleshootingLines are misaligned The Printhead alignment is not adjusted.Adjust the Printhead alignment. (→, If Vertical Lines are Warped

16TroubleshootingCannot Print Over NetworkPhenomenonCannot print over a TCP/IP networkMake sure the printer's IP address is configured correctly.

17TroubleshootingCannot print over a NetWare networkMake sure the printer's NetWare settings are configured correctly. In particular, make sure a

18TroubleshootingOther ProblemsPhenomenonThe printer does not go on Plug the power cord into the outlet, and then turn on the printer.The printer is u

19TroubleshootingPhenomenon Cause Corrective ActionMessages advising to check the maintenance cartridge are not clearedThe printer consumes a lot of i

2Paper ProblemsPhenomenonRoll paper cannot be inserted into the paper feed slotThe roll paper is warped. Straighten out curls and reload the roll.Cann

20If you push the Carriage to the left edge, the blade of the Cutter Unit will be lowered in preparation to cut the paper. Be careful not to p

21If Roll Paper JamsAlways move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn o

22If you push the Carriage to the left edge, the blade of the Cutter Unit will be lowered in preparation to cut the paper. Be careful not to p

23If a Sheet JamsAlways move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn on t

24If the Platen inside the Top Cover becomes dirty, it may soil the underside of paper. We recommend cleaning the Platen after borderless

25If Paper is SoiledDo not touch the Linear Scale (a), Carriage Shaft (b), or Fixed Blade (c).•Do not use a dry cloth to wipe inside the

26Nozzles are periodically checked to ensure they are clear. Confi gure the setting for the checking interval on the Control Panel menu in Nozzle

27When printing on special paper, or if printing is not improved after Auto(Advanced) , try Manual .•Always make sure the loaded paper matches t

28If Vertical Lines are Warped or Colors are MisalignedIf the Tab Selection screen is not displayed, press the Menu button.•1234576Load paper.

29Always check the Adj. Priority values before using Auto(GenuinePpr) or Auto(OtherPaper) .•Adjustment is not possible with Auto(GenuinePp

3TroubleshootingPhenomenon Cause Corrective ActionThe media take-up unit continues rotatingThere is a foreign object in the path of the Media Take-up

30If Banding OccursIf the Tab Selection screen is not displayed, press the Menu button.•2345786On the Tab Selection screen of the Control

31Use paper of the same type and size for adjustment as you will use for printing.•Always make sure the loaded paper matches the type of paper specifi

32If Line Length Does Not MatchA test pattern is printed in black when you choose A:High or in magenta if you choose B:Standard/Draft .•To canc

33Error messagesCheck the message and take the appropriate action. Before borderless printing, move the blue platen switch. • Blue platen switch

34Error Messages PaprWidth Mismatch • Parts replacement time has passed. • PHeads: wrong pos. • Prepare for parts replacement. • Regu

35Error MessagesError Message Cause Corrective Action GARO Wxxxx (x represents a number)There is a problem with the print job.Try printing again, u

36Error Messages Calibration There is a problem with the multi-sensor. The performance of a sensor inside the printer may be impaired.Press the OK

37Error MessagesError Message Cause Corrective Action Insufficient paper for job The printer has received a print job longer than the amount of rol

38Error MessagesError Message Cause Corrective Action Hardware error. xxxxxxxx-xxxx (x represents a letter or number)The last portion of roll paper

39Error MessagesError Message Cause Corrective ActionThe print job received specifies a type or width of paper that is not compatible with borderless

4TroubleshootingPrinting Does Not StartPhenomenonThe Data Reception Lamp on the Control Panel does not light upThe printer does not respond even if pr

40Error MessagesError Message Cause Corrective Action Wrong x printhead. (x is L, R, or not displayed)An incompatible Printhead has been instal

41Error MessagesError Message Cause Corrective Action Mail box full. Now printing without saving data. No more space is available on the printer&apo

42Error MessagesError Message Cause Corrective Action Mail box full. Delete unwanted data 100 jobs are stored in the personal box.Delete unneeded jo

43Error MessagesError Message Cause Corrective Action The paper is too small. When Detect Mismatch in the Control Panel menu is set to Paus

44Error MessagesThe paper is too small.Error Message Cause Corrective Action The paper is too small. The loaded paper is too small. Replace the pap

45Error MessagesError Message Cause Corrective Action Borderless printng not possible. Paper stretched or shrank. The loaded roll has expanded or co

46Error MessagesError Message Cause Corrective Action Paper size not detected. Paper has been loaded askew, or warped paper has been loaded.Follow

47Error MessagesError Message Cause Corrective Action MediaType Mismatch When Detect Mismatch in the Control Panel menu is set to Pause ,

48Error MessagesError Message Cause Corrective Action Paper position not suitable for borderless printing. Because paper expands or contracts depend

49Error MessagesError Message Cause Corrective Action Cannot detect papr The printer could not detect the paper.Reload the paper as follows.1. Pres

5TroubleshootingThe printer stops during a print jobPhenomenonThe printer ejects blank, unprinted paperThe leading edge of rolls may be cut to straigh

50Error MessagesError Message Cause Corrective Action The roll is empty. The roll is empty. Follow these steps to replace the used roll with a new

51AAdj. Quality (adjustment quality) ... 29Adjust Length...31

©CANON INC. 2010 Printed in JAPANQT5-2376-V1Canon Inc.30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanCanon U.S.A., Inc.One Canon Plaza, Lake

6TroubleshootingProblems with the Printing QualityPhenomenonPrinting is faint3.1.2.You may be printing on the wrong side of the paper.The ink was not

7TroubleshootingPhenomenonCause Corrective ActionPaper rubs against the printhead1.2.The type of paper specified in the printer driver does not match

8TroubleshootingPhenomenon Cause Corrective Action1.2.When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth set

9TroubleshootingPhenomenonCause Corrective ActionIn the Control Panel menu, set CarriageScanWdth to Fixed .The back side of the paper is di