Canon PIXMA MG6440 User Manual download pdf (Page 74)

Error Message Appears and the ScanGear (Scanner

Driver) Screen Does Not Appear

Check 1: Make sure that your scanner or printer is turned on.

Check 2: Turn off your scanner or printer, then reconnect the

USB cable and replug the power cord.

Check 3: Connect the USB cable to a different USB port on the

computer.

Check 4: If the USB cable is connected to a USB hub, remove it

from the USB hub and connect it to a USB port on the

computer.

Check 5: Make sure that MP Drivers is installed.

If not installed, install MP Drivers from the Setup CD-ROM or the web page.

Check 6: Select your scanner or printer on the application's

menu.

Note

The operation may differ depending on the application.

Check 7: Make sure that the application supports TWAIN.

You cannot start ScanGear (scanner driver) from applications not supporting TWAIN.

Check 8: Exit ScanGear if it is running on another application.

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Canon PIXMA MG6440 User Manual Page 74