Canon CanoScan LiDE 400 User Manual download pdf (Page 93)

Cannot Install ScanGear (Scanner Driver) (Windows)

If the installation does not start even after the Setup CD-ROM is

inserted into your computer's disc drive:

Start the installation following the procedure below.

Follow the procedures as shown below.

•

In Windows 10 or Windows 8.1, select the File Explorer icon on the taskbar on the desktop, and

then select This PC from the list on the left.

•

In Windows 7, click Start then Computer.

Double-click the CD-ROM icon on the displayed window.

If the contents of the CD-ROM are displayed, double-click MSETUP4.EXE.

If you cannot install ScanGear (scanner driver) from the Setup CD-ROM, download and install the

scanner driver from the web page.

Note

• If the CD-ROM icon is not displayed, try the following:

•

Remove the CD-ROM from your computer, then insert it again.

• Restart your computer.

If the icon is not yet displayed, try different discs and see if they are displayed. If other discs are

displayed, there is a problem with the Setup CD-ROM. In this case, contact the service center.

If you are unable to proceed beyond the Scanner Connection screen:

If you are unable to proceed beyond the Scanner Connection screen, see Cannot Proceed beyond

Scanner Connection Screen.

In other cases:

Reinstall ScanGear.

If ScanGear was not installed correctly, uninstall the CanoScan XXX Scanner Driver (where "XXX" is the

model name), restart your computer, and then reinstall ScanGear. To uninstall the CanoScan XXX

Scanner Driver, start the uninstaller from Control Panel.

To reinstall ScanGear, install it from the Setup CD-ROM or install the scanner driver from the web page.

Note

• If the installer was forced to be terminated due to a Windows error, the system may be in an unstable

condition and you may not be able to install ScanGear. Restart your computer before reinstalling.

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Canon CanoScan LiDE 400 User Manual Page 93