Canon M11037 Service Manual Page 1

Startup ManualRead this manual thoroughly before using this scanner.Keep this manual in a safe place for future reference.

8 Before Using the ScannerCAUTION Do not set the scanner up on a wobbly platform, a sloped surface, or anyother type of unstable location. Do not set

Before Using the Scanner 9Features of the DR-3080CIIThe main features of the DR-3080CII scanner are listed below. Fast Document FeedingAlthough the s

10 Before Using the Scanner Skip Blank Page FunctionThe scanner is equipped with a skip blank page function that allows it toscan a document regardle

Before Using the Scanner 11Checking the Packing ListThe contents of the carton in which this scanner is shipped are describedbelow. If anything is mis

12 Before Using the ScannerRemoving the Protective Tape and Protective SheetBefore using the scanner, remove the protective tape and protective sheet

Before Using the Scanner 13Names and Functions of PartsThis section explains the name and function of each part. Familiarize yourselfwith the parts be

14 Before Using the Scanner RearCAUTIONDo not block the ventilation openings. Doing so could cause thescanner to overheat, creating a risk of fire.Po

Installing the Scanner 15Installing the ScannerInstallation RequirementsIn order to use the DR-3080CII, your computer must satisfy the followingsystem

16 Installing the Scanner● After checking the shape of the connectors on the computer connected tothe scanner and SCSI device, purchase a SCSI cable w

Installing the Scanner 17Installation ProcedureThe procedure for installing the scanner is outlined below. (For a detailedoutline of this procedure, s

International ENERGY STAR® Office Equipment ProgramAs an ENERGY STAR partner, Canon Electronics Inc. has determined that this productmeets the ENERGY

18 Installing the ScannerInterface BoardsAn interface board is needed to connect the scanner to your computer. Thereare two types of interface boards.

Installing the Scanner 19Connecting the Scanner to Your PCThere are two ways of connecting the scanner to your computer, via SCSI orvia USB. Choose wh

20 Installing the Scanner IMPORTANT● Make sure that the scanner and your PC are both turned off whenconnecting the scanner to the PC.● The factory d

Installing the Scanner 21Connecting via USBUSB interface connection• Be sure to use the USB cable bundled with the scanner or a Hi-SpeedUSB 2.0-compat

22 Installing the ScannerConnecting the Power CordConnect the power cord that is provided with this scanner to the power cordconnector located on the

Installing the Scanner 23Turning the Power On/OffFollow the procedures described below when turning the power on or off.Turning the Power On1.Turn on

24 Installing the Scanner● If you are using Windows Me, the “Add New Hardware Wizard” dialogbox appears.1. Select “Specify the location of the driver

Installing the Scanner 25IMPORTANT● The DR-3080CII is registered as “CANON DR-3080CII SCSI” or“CANON DR-3080CII USB” in the “Imaging Device” directory

26 Installing the SoftwareInstalling the SoftwareIMPORTANTBefore installing the software, be sure to open and read the Readme.txt file onthe setup dis

Installing the Software 273.On the Start menu, click Run.The Run dialog box appears.4.In the Open box, type “D:\Driver\Setup.exe” (where “D” is the le

READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGECANON SOFTWARE LICENSE AGREEMENTIMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACK

28 Installing the SoftwareCanon DR-3080CII HelpOnline Help for the ISIS/TWAIN driver. (See "Using the ISIS/TWAINDriver" on p.35)DR-3080CII S

Installing the Software 29Uninstalling the ISIS/TWAIN DriverFollow the procedure described below to uninstall the ISIS/TWAIN driver.IMPORTANTIf you ar

30 Installing the SoftwareNoteIf you are using Windows XP, on the Start menu, click Control Panel.The “Control Panel” window is displayed.3.Double-cli

Installing the Software 314.Select “Canon DR-3080CII Scanner Driver” from the list, and then click theAdd/Remove button.NoteIf you are using Windows X

32 Installing the SoftwareInstalling CapturePerfectFollow the procedure described below to install CapturePerfect.1.Turn on your PC. Windows starts.IM

Installing the Software 33Uninstalling CapturePerfectFollow the procedure described below to uninstall CapturePerfect.IMPORTANTIf you are using Window

34 Using the SoftwareThe “Add/Remove Programs Properties” dialog box is displayed.NoteIf you are using Windows XP, the “Add or Remove Programs” dialog

Using the Software 35Using the SoftwareUsing the ISIS/TWAIN DriverThe ISIS/TWAIN driver help describes how to use the ISIS/TWAIN driver.To access ISIS

36 Using the SoftwareUsing CapturePerfectFollow the procedure described below to start and close CapturePerfect.NoteThe basic method for scanning usin

Using the Software 37Closing CapturePerfect1.On the File menu, click Exit.CapturePerfect closes.

2 PrefacePrefaceThank you for purchasing the Canon DR-3080CII scanner. Be sure to readthis manual thoroughly before using the scanner in order to ensu

38 Using the ScannerUsing the ScannerDocumentsThis scanner is able to scan documents ranging in size from business cardsand checks up to B4 size docum

Using the Scanner 39Setting Up the Paper Feed Tray and the DocumentEject Tray1.Grasp the edge of the paper feed tray and lift it up.2.Gently open the

40 Using the Scanner3.When scanning a large document, pull out the paper feed tray extension.4.Grasp the edge of the document eject tray extension and

Using the Scanner 41Installing the Document Eject GuideWhen scanning a document that is particularly thin or particularly long, itcould droop down ove

42 Using the Scanner4.Attach the document eject guide to the document eject tray as shown in theillustrations. When doing so, align the () mark on the

Using the Scanner 43Loading a Document for ScanningThis scanner supports both automatic and manual feed operation. Themethods for loading the document

44 Using the ScannerNoteMake sure that the left edge of the document does not extend to the left ofthemark. A paper jam may occur if you begin to scan

Using the Scanner 455.Adjust the paper side guides.NoteBefore starting a scan, make sure that the document is loaded in the scannercorrectly. Scanning

46 Using the ScannerManual Feeding1.Get ready to perform the scanning operation with your application software,and set the manual feed function.NoteWh

Using the Scanner 47NoteIt may be difficult to manually feed a sheet that is unusually thin or that iscurled. It may be necessary to gently hold down

Preface 3Notational ConventionsThe symbols and indications used in this manual are explained below.Familiarize yourself with these symbols and their m

48 Using the ScannerPatch Code SheetsPatch Code Sheets are sheets printed with a special pattern that is used forseparating files without interrupting

Using the Scanner 49Functions of Patch Code Sheets● Patch code patternsPATCH TWhen this sheet is detected, a file separator is insertedafter the docum

50 Using the ScannerEffective Area for Detecting Patch Code PatternsIMPORTANT● When you copy the originals, adjust the size and density settings to ma

Using the Scanner 51Clearing a Paper JamIf a paper jam occurs in the scanner, follow the procedure described below.CAUTIONBe careful when removing jam

52 Using the Scanner4.Raise the upper unit as far as it will go.5.Remove the jammed paper inside of the scanner.When the jam occurred in the feed sect

Using the Scanner 536.Gently lower the upper unit to its normal position.7.Gently push down on the top of the upper unit until it clicks into place.No

54 Using the ScannerRegular MaintenanceClean the scanner on a regular basis as described below in order to maintainpeak scanning quality.CAUTIONFor sa

Using the Scanner 55Cleaning the Scanning Glass and the Rollers1.Turn the power off and unplug the power cord from the power outlet.2.If the document

56 TroubleshootingTroubleshootingThis section describes common problems that may occur while you are usingthe scanner, and how to resolve them.Refer t

Troubleshooting 57✘ The PC Does Not Recognize the Scanner(Connecting via SCSI)The following are possible causes of the PC failing to recognize the sca

4 Table of ContentsTable of ContentsPreface ...

58 TroubleshootingCause The scanner’s SCSI ID is identical to the SCSI ID ofanother device.Action Check the SCSI IDs of all SCSI devices connected to

Troubleshooting 59✘ The PC Does Not Recognize the Scanner(Connecting via USB 2.0)The following are possible causes of the PC failing to recognize the

60 Troubleshooting✘ Images Are Not ScannedCheck the following if the scanner does not scan an image even though thescanning operation is being perform

Troubleshooting 61✘ Resulting Scanned Images Are Not CorrectIf the resulting scanned images are not crisp, if there are lines or spots on theimages, o

62 SpecificationsCAUTIONAlways clean the scanning glass before calibrating the scanner(see "Cleaning the Scanning Glass and Rollers" on p.55

Specifications 63SpecificationsType Desktop color image scannerScanning Document SpecificationsWidth: 2.2" to 10.1" (55 mm to 257 mm)2.8&quo

64 SpecificationsAmount of paper that can bestacked in automatic feeder10 mm stack, maximumInterface SCSI-III / Hi-Speed USB2.0Other Functions Automat

Specifications 65External DimensionsUnits: inches (units in parentheses are millimeters)21.9" (555 mm)13.4" (341 mm)7.5" (191 mm)6.5&qu

66 IndexIndexCCapturePerfect ... 36Install ... 32Uninstall ...

MEMO

Before Using the Scanner 5Before Using the ScannerTo Ensure Safe OperationIn order to ensure safe operation, be certain to read the cautions described

MEMO

CANON ELECTRONICS INC.1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPANCANON U.S.A. INC.ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.CANO

6 Before Using the Scanner● Avoid locations that are subject to rapid temperature changes.Condensation inside of the scanner can result in inferior im

Before Using the Scanner 7Notes on Normal HandlingWARNINGTo avoid fire and electric shock, always observe the followingwarnings when using this scanne