User ManualPlease read this manual before using the scanner.After you finish reading this manual, keep it in a safe place for future reference.
10Before Using the ScannerImportant Safety InstructionsTo ensure the safe operation of this scanner, be sure to read the safety warnings and precautio
11Power Supply● Connect only to a power outlet of the rated voltage and power supply frequency (either 120 V, 60 Hz or 220-240 V, 50/60 Hz, depending
12Moving the Scanner● Before moving the scanner, make sure to turn the power switch OFF, and disconnect the power plug from the power outlet.● When mo
13CAUTION● Do not install the scanner on a surface that is unstable, tilted, or in an area subject to excessive vibrations, as this may cause the scan
14FeaturesMultiple Methods for Document Feeding● Scan multipage documents at up to 20 pages per minute (for single-sided documents) using the built-in
15● Skip Blank PageThe scanner scans both sides of a document and skips saving the image of any side it determines to be a blank page.● Dropout ColorS
16Installation RequirementsWe recommend a system environment that meets the following conditions for optimal use of the DR-2020U.Operating System• Mic
17Names and Functions of PartsFrontA Feeder CoverOpen this to clear paper jams or to perform cleaning.B Document GuidesAdjust this to the width of the
18Operation PanelA Job ButtonsSpecific jobs are assigned to these buttons. Scanning will start when any of these buttons are pressed. The scanned imag
19Error DisplaysRearA USB ConnectorConnect the supplied USB cable (or Hi-Speed USB 2.0 compatible cable) here.B ADF ConnectorCAUTIONNever disconnect t
2READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGECANON SOFTWARE LICENSE AGREEMENTIMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PAC
20Handling DocumentsFeeding MethodsThere are three feeding methods (feeder, flatbed, business card feeder) for scanning documents with this scanner. T
21• Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. Doing so may result in personal injury. Be extra
22Placing Documents into the Feeder1Fan the pages of the document to be scanned, and load the document into the feeder with the scanning side facing u
23Placing Documents on the Flatbed1Place the document on the flatbed with the scanning side facing down, and align the upper left corner of the docume
24Placing Cards into the Business Card Feeder1Open the business card feeder.2Hold down the lever (A) on the side of the business card feeder, and plac
25ScanningSupplied SoftwareThe following software is supplied with the scanner, and can be installed from the supplied Setup disc.• ISIS/TWAIN DriverT
26Scanning with CaptureOnTouchThis section describes the DR-2020U’s scanning application, CaptureOnTouch.CaptureOnTouch FeaturesUsing CaptureOnTouch a
27Select Scan JobRegister the scanning conditions and output methods as jobs, and then select a job that matches your intended purpose to begin scanni
28Outputs MethodsThere are four methods available for processing scanned images.* [Attach to E-mail] in [Scan First], and [Send by E-mail] in [Select
29Scanner SettingsConfigure various scan settings, such as the scanning method and document size.[Scan First] and [Select Scan Job] share the same sca
3CANON, CANON’S AFFILIATE, THEIR DISTRIBUTOR OR DEALER SHALL HAVE NO OBLIGATION TO INDEMNIFY YOU AGAINST ANY CLAIM OR SUIT BROUGHT BY A THIRD PARTY AL
30● [Use advanced settings dialog box]Scanner settings other than the basic settings are configured on the driver settings screen. To open the driver
31While scanning is in progress, the number of pages scanned is displayed in addition to the scanner settings.When document scanning is finished, the
32• [Attach to E-mail]Specify the file name and format for the image file to be attached to the e-mail.To use this function, you must specify the MAPI
335Click the output button to output the scanned images.The name of the output button differs depending on the selected output method.The completion s
34Scanning with the Job ButtonsUnder default settings, the following jobs are assigned to the job buttons on the scanner. When you load a document int
35You can change the settings for the output method here. For details on output method settings, see “Outputs Methods” on p. 28.Click the output butto
36HintIf you select a registered job and click [Job list/edit], the [Job editing] dialog box appears allowing you to edit the settings of the selected
37[Compose e-mail]This tab appears when [Send by E-mail] is selected in the [Output method] list box. Compose an e-mail message to which scanned image
384Configure the settings for the mail server.• Enter the mail server address in [Mail Server].• If necessary, enter the port number to use for sendin
39HintIf you select the [Confirm output] check box and execute a job for which the output method is [Send by E-mail], the following output confirmatio
4FCC REGULATIONS (For 120 V model)Document Scanner, Model M11071This device complies with Part 15 of the FCC Rules. Operation is subject to the follow
40Other Methods for ScanningYou can also operate CaptureOnTouch from a computer. This section describes the procedures for this method.Scanning from t
41Scanning with CapturePerfect 3.0CapturePerfect 3.0 is an ISIS-compliant application developed for Canon document scanners. For more information on C
42Scan to PresentationThis mode is useful when a compact scanner is used in an environment such as a conference hall, where it is connected to a large
435Click [OK] to finish scanner selection.6Select [Scan Batch to File] from the [Scan] menu.The [Scan Batch to File Setting] dialog box appears.7Click
4410Place the documents into the scanner, and click [Save] to start scanning.IMPORTANTDepending on the [Feeder/Flatbed] and [Feeding Option] settings,
4512When scanning is complete, select [Exit] from the [File] menu to quit CapturePerfect.Registering Jobs and ScanningYou can register the scanning co
46[Scan To Mail]:Attaches scanned images to an e-mail message and sends it.[Scan To Print]:Prints scanned images to a specified printer.5Click [Detail
477Click [OK] to close the [Register/Edit/Delete] dialog box.Hint• You can register up to 99 jobs.• To edit the settings of a registered job, select t
48Configuring the ISIS/TWAIN DriverYou can open the ISIS/TWAIN driver to configure scan conditions and settings when scanning documents with ISIS/TWAI
49[Brightness] TabAdjust the brightness and contrast of scanned images.You can also click [Gamma] to configure gamma correction settings.[Image proces
5Für EMVGDieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und Gewerbebereich sowie in Kleinbetrieben vorgesehen.Für 3. GPSGV“Maschinenlärminf
50Basic Condition SettingsThis section provides an overview of the basic setting items that are needed to configure the scanner settings.Specifying th
51[Feeder/Flatbed]Specify whether to scan documents using the feeder or the flatbed when the business card feeder is closed.If [Auto] is selected, sca
52Configuring the Scanner SettingsConfigure the scanning conditions based on the desired scanning results.When you want to delete blank pages in two-s
53When you want to enhance contours in imagesAdjust the [Edge emphasis] setting in the [Image processing] tab.When you want to eliminate black borders
54When you want to clarify text that is difficult to readSet [Mode] to [Advanced Text Enhancement] or [Advanced Text Enhancement ll] in the [Basic] ta
55When you want to rotate the images of a document that is loaded horizontally to the correct orientationSpecify the rotation angle from the [Document
56If you use Adobe Acrobat 9.0 with this machine and scan using the Custom Scan method, you should display the scanner’s Native Interface because you
57Mode-Dependent Function LimitationsDepending on the [Mode] setting selected in the [Basic] tab, some of the settings in each of the driver tabs may
58Scanner Operation SettingsYou can specify the wait time before the scanner enters the sleep mode and specify whether to turn the scanner ON and OFF
59Scanner Property SettingsThis section describes the setting items in the [CCFL Control] and [Power Control] tabs.HintThe [Event] tab is a standard t
6PrefaceThank you for purchasing the Canon Document Scanner imageFORMULA DR-2020U.Please read this manual thoroughly before using the scanner to famil
60MaintenanceRoutine CleaningClean the scanner on a regular basis to maintain scanning performance.WARNING• For safety, always turn the power switch O
612Close the feeder gently.CAUTIONWhen closing the feeder, be careful not to get your fingers caught, as this may result in personal injury.Cleaning t
623Remove the roller unit.Hold the center of the roller unit (roller portion), lift the lock lever side (A), then the other side (B).4Grasp both sides
633Lower the lock lever to secure the roller unit into place. You can lower the lock lever smoothly by gently bending it inward.4Close the feeder cove
64TroubleshootingThis section describes the problems that may occur while using the scanner and how to resolve them.It you cannot resolve a problem, c
65Problem 6 Pages are missing.Solutions When the scanner driver's [Scanning Side] setting is [Skip Blank Page], documents with very little black
66Software TroubleshootingThis section describes troubleshooting problems and solutions for operating the supplied software (CaptureOnTouch and Captur
67Can I copy or back up scanner setting configurations?CaptureOnTouchScanner settings are backed up with other setting contents as Environment setting
68CapturePerfectScan using the scan batch print function. Alternatively, register a job with a printer selected as the output destination.How do I sav
693If the jammed document does not appear wrinkled or otherwise damaged, close the feeder cover, and press the STOP button.The jammed document is ejec
7Symbols Used in This ManualThe following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions
70Uninstalling the SoftwareSome scanner malfunctions can be resolved by reinstalling the software. Be sure to perform the procedure below to uninstall
714Click [Yes].5Click [Finish].
72AppendixSpecificationsScannerType Desktop ADF/flatbed scannerDocument SizeFeeder Width: 5.5" to 8.5" (140 mm to 216 mm)Length: 3.9" t
73Replacement PartsRoller UnitProduct Code: 4048B001Separation PadProduct Code: 4048B002• For details on replacing the roller unit and separation pad,
74External Dimensions17.3" (440 mm) 2.36" (60 mm)1.97" (50 mm)15.8" (400 mm)16.3" (415 mm)9.72" (247 mm)7.1" (180 m
75IndexAADF connector ... 19Adobe Acrobat ...
76RReplacement partsRoller unit ...61, 62, 73Separation pad ...
CANON ELECTRONICS INC.1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPANCANON U.S.A. INC.ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.CANO
8Table of ContentsPreface ......6Symbols Used in This Manual...
9Configuring the Scanner Settings ........... 52Before Using Adobe Acrobat 9.0...........
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