Canon SCANFRONT 300P User Manual Page 180
- Page / 193
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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10-9
Chapter 10 Troubleshooting
3. Error Messages (Web Menu)
If any of the following error messages appears, solve the problem as described in the corresponding solution.
If you are unsure about any other message that appears, contact the support services.
Same Username exists. Please
change Username, and try
again.
Cause
A user that has the same name as the user name to be registered is
already registered.
Solution Check the user name prior to registration.
Blank field exists.
Cause
An operation such as address book/job button importing, restoring, or
version updating was executed without specifying the setting file to be
loaded on the ScanFront.
Solution Specify the setting file and then execute the operation.
The scanner is busy. Please try
again.
Cause The ScanFront is being used.
Solution End use of the ScanFront and then try again.
Settings cannot be changed or
stored. A user may be logged in
to the device. Check the status
of the device.
Cause
Modifying settings and registration are not possible because a user is
logged in.
Solution Try again after the user logs off.
Settings cannot be changed.
The device may currently be
displaying an administrator
settings page. Check the status
of the device.
Cause The ScanFront is being used.
Solution End use of the ScanFront and then try again.
Maximum address has been
registered. You can’t register
any more.
Cause The limit for the number of addresses has been exceeded.
Solution Delete addresses that are no longer used and then try again.
Maximum Job Buttons has been
registered. You can’t register
any more.
Cause The limit for the number of job button registrations has been exceeded.
Solution
Delete job button registrations that are no longer used and then try
again.
Maximum users has been
registered. You can’t register
any more.
Cause The limit for the number of user registrations has been exceeded.
Solution Delete user registrations that are no longer used and then try again.
Password is not registered. OK
to proceed?
Cause A password has not been set for the user to be registered.
Solution Check the password prior to registration.
- INSTRUCTIONS 1
- Introduction 6
- ❏ Manuals for the Scanner 7
- ❏ Symbols Used in This Manual 7
- ❏ Table of Contents 9
- Chapter 9 Maintenance 11
- Chapter 10 Troubleshooting 11
- Chapter 11 Appendices 11
- Chapter 1 Before Use 12
- Important Safety Instructions 13
- ❏ Moving the Scanner 14
- ❏ Handling 14
- (ScanFront 300P only) 16
- ❏ Disposal 16
- ❏ ScanFront 300/300P 17
- ❏ ScanFront 300P 18
- Names and Functions of Parts 19
- ❏ Side and Rear 20
- 4. Network Environment 21
- ❏ Limitations 22
- Chapter 2 Handling 23
- 1. Documents 24
- 2. Preparing the Scanner 26
- ❏ Feed Selection Lever 27
- ❏ USB Port 27
- 3. Placing Documents 28
- ❏ Placing a Folded Document 29
- ❏ Placing a Long Document 29
- ❏ Placing a Card 30
- ❏ Fingerprint Authentication 34
- Chapter 3 ScanFront Setup 35
- Before Setting Up the Scanner 36
- ❏ Connecting the AC Adapter 37
- Turning the Power ON and OFF 38
- ❏ Network Settings 43
- ❏ Administrator Password 43
- ❏ Select Login Type 44
- ❏ Roller Counter Reset 45
- ❏ Format ScanFront 300 45
- ❏ Touch Panel Adjustment 45
- ❏ Display Language Setting 46
- ❏ Network Test 46
- Chapter 4 ScanFront Service 47
- 1. About ScanFront Service 48
- Installing ScanFront Service 49
- 3. ScanFront Service Setup 52
- 1. Flow of Scanner Operations 54
- 3. Login Screen 56
- ❏ List Type Login 57
- ❏ Key in Type Login 58
- Screen Displayed after Login 60
- 5. User Settings Screen 61
- ❏ Registering a Fingerprint 63
- 7. Scanning Procedures 65
- ❏ Address Selection Screen 67
- ❏ USB Memory Screen 68
- ❏ Print Settings Screen 69
- ❏ Scanning 70
- Options” on p. 5-27.) 71
- 8. Check the scanned images 72
- 9. Press [Send] 73
- ❏ Registering a New Address 74
- FTP Registration Screen 75
- Fax Registration Screen 76
- Group Registration Screen 76
- ❏ Modifying an Address 77
- ❏ Copying an Address 77
- 9. Scan/Delivery Options 79
- ❏ Scan Settings 80
- Detailed Settings 81
- Document orientation 82
- Bleed-through reduction 82
- Contrast 83
- Back side Brightness/contrast 83
- Auto Color Detection Settings 83
- ❏ File Formats 84
- Encryption Level 85
- ❏ Delivery Options 86
- Screen after sending 87
- Send index file 87
- Administrator Mode 90
- User Mode 91
- 3. User Administration 93
- ❏ Registering New Users 94
- ❏ Restricting User Functions 97
- ❏ Editing Users 98
- Exporting from the Scanner 99
- 1. Select the user to export 99
- 4. Address Book Settings 101
- ❏ Registering New Addresses 102
- Address type: Shared folder 103
- Address type: Fax 104
- Address type: Group 104
- ❏ Copying Addresses 105
- 5. Job Button Settings 107
- ❏ Registering New Job Buttons 108
- ❏ Scan Settings Overview 109
- Resolution (dpi) 110
- Scanning Side 110
- File name 110
- File format 111
- Detailed settings 112
- ❏ Copying Job Buttons 113
- ❏ Editing Jobs 114
- 4. Click [Execute] 115
- 6. Device Configuration 116
- ❏ Network Setting 117
- ❏ Language/Timezone 117
- ❏ Device Operation 118
- Auto Logout 118
- ❏ Login Options 118
- ❏ Administrator Settings 119
- 7. Server Settings 120
- ❏ E-mail Server/Fax Settings 121
- ❏ Authentication Server 122
- ❏ Address Book Server 123
- ❏ FTP server 123
- ❏ NTP Server 124
- ❏ ScanFront Service Server 124
- 8. System Settings 125
- ❏ Backup and Restore 126
- IMPORTANT 127
- ❏ Log Settings 129
- ❏ System Requirements 132
- ❏ Installation 132
- 5. Click [Next] 133
- 6. Click [Close] 133
- 3. Click [OK] 134
- ❏ Selecting a ScanFront 135
- ❏ Changing Passwords 135
- [Restore All Settings] 136
- [Backup All Settings] 136
- [Import User Data] 136
- [Export User Data] 137
- [Version Up] 137
- Exporting Administration Data 137
- Importing Administration Data 137
- 1. Web Menu Overview 139
- 2. Logging In to the Web Menu 140
- 3. User Settings 141
- ❏ User Settings 142
- Custom File Name Settings 143
- Index Settings 143
- [OK] button 144
- 1. Routine Cleaning 163
- ❏ Cleaning the Retard Roller 166
- ❏ Cleaning the Feed Roller 167
- ❏ Exchange Roller Kit 169
- ❏ Replacement Method 169
- 1. Troubleshooting 173
- 2. Error Messages (ScanFront) 177
- 3. Error Messages (Web Menu) 180
- 4. Adjusting the Touch Panel 182
- 5. Initializing ScanFront 184
- 1. Specifications 186
- ❏ Network Specifications 187
- ❏ Transfer Destinations 187
- ❏ AC Adapter 187
- ❏ Consumable Parts 188
- ❏ External Dimensions 189
- 2. Index 190
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