Canon VB-H651V User Manual download pdf (Page 30)

30

Troubleshooting

Cannot connect to camera

● Check to make sure the user name and

password are correct.

● Check to make sure upper-case letters

have not been used in place of lower-

case letters.

● Restart the web browser and connect

again.

● When the browser authentication

screen appears, select [Cancel], and

then connect to the camera again.

● Reboot the device and connect.

Cannot control the camera

● Multiple users cannot obtain control

privileges simultaneously.

● Control privileges may be revoked by

users connecting with elevated

privileges, such as administrators.

Check with the camera’s administrator

for details on privilege settings.

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