Canon Powershot A3100 IS User's Guide Page 127
- Page / 147
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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127
Troubleshooting
If you think there is a problem with the camera, first check the following. If
the items below do not solve your problem, contact a Canon Customer
Support Help Desk as listed on the included customer support list.
Power
You pressed the ON/OFF button, but nothing happened.
• Confirm that the battery is properly inserted (p. 16).
• Confirm that the battery is not depleted (p. 15).
• Confirm that the memory card/battery cover is securely closed (p. 17).
• If the battery terminals are dirty, battery performance will decrease. Clean the
terminals with a cotton swab and re-insert the battery several times.
Battery is consumed quickly.
• Battery performance decreases at low temperatures. Warm the battery, for
example, by placing them in your pocket, taking care that the terminals do not
come into contact with any metal objects.
Lens will not retract.
• Do not open the memory card/battery cover while the power is on. After closing
the memory card/battery cover, turn the power on then back off (p. 17).
TV output
Image is distorted or not showing on TV (p. 97).
Shooting
Cannot shoot.
• Set the mode dial to a Shooting mode (p. 42).
• When in Playback mode (p. 27), press the shutter button halfway (p. 23).
Screen does not display properly in dark places (p. 44).
Screen does not display properly while shooting.
Please note, the following will not be recorded in still images, but will be recorded
in movies.
• When the camera is subjected to powerful light sources, the display may
darken.
• When shooting under fluorescent lighting, the screen may flicker.
• When shooting bright light sources, a bar of light (purplish red) may appear on
the screen.
The screen turns off and you cannot shoot when you press the
shutter button (p. 26).
appears when the shutter button was pressed halfway (p. 58).
• Set the [IS mode] to [Continuous] (p. 123).
• Set the flash to h (p. 67).
• Increase the ISO speed (p. 71).
• Attach the camera to a tripod.
- Camera User Guide 1
- Checking the Package Contents 2
- Read This First 3
- What Do You Want to Do? 4
- Shoot/View Movies 5
- Table of Contents 6
- (Right button) 8
- (FUNC./SET button) 8
- (Up button) 8
- (Left button) 8
- (Down button) 8
- Safety Precautions 9
- Caution 10
- Getting Started 13
- Charging the Battery 14
- Battery Charge Indicator 15
- Separately) 16
- Insert the memory card 17
- Close the cover 17
- Remove the battery 17
- Remove the memory card 17
- Setting the Date and Time 19
- ● Changing the Date and Time 20
- Setting the Display Language 21
- Formatting Memory Cards 22
- Pressing the Shutter Button 23
- Taking Pictures (Smart Auto) 24
- ● Scene Icons 25
- What if 26
- Viewing Images 27
- Erasing Images 28
- Shooting in Easy Mode 29
- ● Viewing Single Images 30
- ● Viewing Slideshows 30
- ● Erasing Images 30
- Shooting Movies 31
- Stop shooting 32
- Viewing Movies 33
- ● System Requirements 34
- ● Preparations 35
- Connect the camera to the 36
- Turn on the camera 36
- Open CameraWindow 36
- ● Transfer and View Images 37
- Accessories 38
- Separately Sold Accessories 39
- Printers 40
- Learning More 41
- Components Guide 42
- Indicator 43
- Screen Display 44
- Histogram during Playback 45
- Power Saving during Shooting 45
- Power Saving during Playback 45
- FUNC. Menu – Basic Operations 46
- MENU – Basic Operations 47
- Changing the Sound Settings 48
- ● Using the Menu 49
- ● Using the l Button 49
- Display the menu 51
- Choose [Format] 51
- Perform the low level format 51
- Clock Functions 52
- Shooting in Special 53
- Conditions and Commonly 53
- Used Functions 53
- Shooting in Special Scenes 55
- Shooting in Special Scenes 56
- ● Adding Effects and Shooting 57
- Turning the Flash Off 58
- (Digital Zoom) 59
- ● Digital Tele-Converter 60
- Inserting the Date and Time 61
- Using the Self-Timer 62
- Using the Face Self-Timer 63
- Choosing Settings Yourself 65
- Shooting in Program AE 66
- Compensation) 66
- Turning the Flash On 67
- Shooting Close-ups (Macro) 67
- (Image Size) 68
- (Image Quality) 69
- 5" x 7" 70
- Postcard size 70
- 3.5" x 5" 70
- A4, Letter size 70
- Changing the ISO Speed 71
- Adjusting the White Balance 72
- ● Custom Color 73
- Continuous Shooting 74
- Customizing the Self-Timer 75
- Shooting Using a TV Monitor 76
- Focus Lock 76
- Getting More Out of Your 77
- Changing the AF Frame Mode 78
- Magnifying the Focal Point 79
- (Face Select) 80
- Shooting with the AF Lock 81
- Changing the Metering Mode 81
- Shooting with the AE Lock 82
- Shooting with the FE Lock 82
- Shooting with Slow Synchro 83
- Red-Eye Correction 83
- Shooting Long Exposures 84
- Using Various Functions for 85
- Changing the Image Quality 86
- AE Lock/Exposure Shift 87
- Other Shooting Functions 87
- Playback Functions 88
- Editing 89
- Save the edited movie 90
- Using Various Playback and 91
- Editing Functions 91
- Quickly Searching Images 92
- Choose a jump method 93
- Switch images 93
- Viewing Slideshows 94
- Checking the Focus 95
- Magnifying Images 96
- Changing Image Transitions 96
- Viewing Images on a TV 97
- Protecting Images 98
- ● Choose All Images 100
- Erasing All Images 101
- ● Choose Range 102
- Tagging Images as Favorites 103
- (My Category) 104
- Rotating Images 105
- Resizing Images 106
- Trimming 107
- Correcting the Red-Eye Effect 108
- Printing 109
- Printing Images 110
- Print images 111
- ● Print Settings 112
- ● Clearing All Selections 114
- Customizing Camera 115
- Settings 115
- Changing Camera Settings 116
- ● Using the World Clock 120
- Choose the world time zone 121
- Shooting 122
- After Shooting 122
- ● Displaying the Overlay 123
- Playback 124
- Useful Information 125
- Using Household Power 126
- Troubleshooting 127
- Troubleshooting 128
- Shooting movies 129
- Computer 129
- ● 4 Shooting Menu 136
- ● 3 Set up Menu 138
- ● 1 Playback Menu 139
- ● 2 Print Menu 139
- Specifications 140
- Battery Pack NB-8L 142
- Battery Charger CB-2LA/2LAE 142
- Handling Precautions 143
- Disclaimer 147
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