Canon FB636U User's Guide download pdf (Page 65)

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chapter 6

Troubleshooting

The printed image colors appear different from image you

see in the Preview Area.

Problem: The colors in the printed image appear different

from the colors in the image you see on the screen.

Cause: Printer toner may be low. ColorGear color

matching may have not been selected when it was

necessary.

Solution: Check the toner cartridge in the printer and make

sure that it is not low or empty. Check that

ColorGear color matching and Use ColorGear

profile are selected on the Preferences sheet.

The software application cannot find the scanner.

Problem: When trying to scan, an error message says the

scanner cannot be found.

Cause: Windows may not recognize your scanner.

Solution: Make sure the scanner is connected to your

computer and that the AC adapter is connected to

your scanner. If not, connect the scanner. If this

does not correct the problem, consult the scanner

manual for additional information about how to

properly set up your scanner.

Some buttons are grayed-out.

Problem: Buttons in the Preview Area Toolbar are grayed-out

and not available.

Cause: Some functions are not available until an image

has been previewed.

Solution: Preview an image.

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Canon FB636U User's Guide Page 65