Canon VB-H610VE User Manual

ENGLISHNetwork CameraNetwork CameraOperation GuideBe sure to read this Operation Guide before using the network camera.

10Chapter 2 Initial SettingsPreparing the Camera for Use... 24Installi

100NoteDigital PTZ is a function for transmitting only the specified part of a 1920 x 1080 image. This function reduces the load on the network becaus

Preset Setting Tool1016Admin ToolsPreset TourSet a preset tour whereby the camera tours and monitors the multiple presets currently set.  [Preset Tou

102In [Speed (PT)] and [Speed (Z)], you can set the pan, tilt, and zoom speeds of the preset.In [Pause (sec)], you can enter the number of seconds for

103Admin Tools6This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has occurred

104Abandoned Object DetectionDetect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect object

Intelligent Function Setting Tool1056Admin ToolsCautionNotes on Use of This CameraThe intelligent functions are not suitable for applications where hi

106Display Screen of Intelligent Function Setting Tool(1) Image Display AreaThe image currently captured by the camera is shown. Detection areas are s

Intelligent Function Setting Tool1076Admin ToolsIf camera control privileges are not obtained, this function is grayed out.(10)[Detection Settings]Sho

108 Intelligent Function SettingsWhen you click [Add] in the [Detection Setting List], the [New Detection Settings] dialog box is displayed. Set the

Intelligent Function Setting Tool1096Admin ToolsSetting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab)

11Table of Contents[Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance...

110 Setting Event Operations ([Event] tab) Set operations to be performed upon detection of changes in a subject.[Event] tab(1) Specify the operation

Intelligent Function Setting Tool1116Admin Tools• Click [Clear] to delete the polygonal detection area.• The camera tampering detection area cannot be

112Any moving objects detected are shown with contour lines.If [Object Size (%)] and [Duration (Sec)] are not exceeded, contour lines are white. When

Intelligent Function Setting Tool1136Admin ToolsDetect criteria for [Passing Detection]Set the passing direction and decision point of the moving obje

114NoteSince changing [Detection Settings] restarts the intelligent functions, detection will not be performed during the tens of seconds that it take

115Admin Tools6This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer(1) [Download] Download log files from

116(13)[Date & Time]Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Sp

Log Viewer1176Admin Tools Saving a Log to a File/Opening a Saved LogHow to SaveClick [Save to local file] and save using the [Save As] dialog box.How

118This utility manages video recorded on an SD memory card. It allows you to play back recorded video and download it to a PC, display a video list o

Recorded Video Utility1196Admin ToolsConfirming Recorded VideoThe video list displays the following information:[Date & Time]Displays the date and

12Deleting Videos ... 121Displaying SD

120Downloading VideoDownload video recorded on an SD memory card to a PC.Click [Browse] to specify a folder.The video is downloaded to the specified f

Recorded Video Utility1216Admin ToolsNote• [Real Time] can be selected only for playback of downloaded videos.• [Not Downloaded] or [Partially Downloa

122This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to the Privacy Mask Setting Tool, V

Chapter 7Admin Viewer/VB Viewer❏ Differences between the Admin Viewer and the VB Viewer❏ User Authorities and Camera Control Privileges❏ Viewer Startu

124Accessing this viewer via a web browser allows you to display images and operate the camera. Two types of viewer are available, the Admin Viewer a

Overview of Viewer125Admin Viewer/VB Viewer7The four authorities that can be set for users are privileged camera control, camera control, video distri

126*1 PTZ: Pan, tilt, zoom*2 If video distribution authority is disabled, users can no longer use VB Viewer.Video DistributionAudio DistributionVB Vie

1277Admin Viewer/VB ViewerLaunching the ViewerRefer to “User Authentication” (p. 42) in “Chapter 4 Top Page of the Camera” for information on the user

128Display Screens of Admin ViewerThe following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin

How to Operate the Viewer129Admin Viewer/VB Viewer7(12)[Obtain/Release Camera Control] buttonThis button is used to obtain/release the camera control

Chapter 1Before Use❏ Camera Features❏ Software Information❏ Operating Environment and Precautions

130(5) [Reconnect] buttonThe camera is reconnected. (6) [Audio Reception] buttonAudio from the camera is received and output. (7) Control Privilege St

How to Operate the Viewer131Admin Viewer/VB Viewer7Controlling the CameraObtain camera control privileges before carrying out the following operations

132 Changing the Camera Zoom RatioMove the knob on the slider up or down to zoom in or outThe camera zoom ratio will change according to the knob pos

How to Operate the Viewer133Admin Viewer/VB Viewer7Cropping and Displaying Part of an Image (Digital PTZ)You can use the Digital PTZ panel to crop and

134Click the preset selection box and select a preset from the displayed list to move the preview frame on the Digital PTZ panel to the preset positio

How to Operate the Viewer135Admin Viewer/VB Viewer7[Video Capture Size] Switch video capture size.[Snapshot] Get a snapshot.[Audio Reception] Receive

136Checking InformationThe following icons will appear depending on the content of the information displayed.NoteFor details on the messages, see “Lis

1377Admin Viewer/VB ViewerThe operations and settings that can be performed only in the Admin Viewer are explained. Transmitting AudioIn the Admin Vie

138 Adjusting the Preview Frame SizeDrag the preview frame line to make the frame smaller, and a magnified view of the image in the frame will be sho

Performing Operations and Settings in the Admin Viewer139Admin Viewer/VB Viewer7 Opening/Closing Control ItemsClicking the title of a control item wi

14This camera integrates both camera and server functions into a compact network camera.Common Features*1 Viewing H.264 video requires the included RM

140[Fixed at Infinity] : You can set the focus so that it is fixed near infinity.  Setting the Exposure(1) Exposure ModeSelect from [Auto], [Manual],

Performing Operations and Settings in the Admin Viewer141Admin Viewer/VB Viewer7 Setting White Balance(1) [Auto] The white balance is adjusted automa

142 Focusing positions will vary under different light sources, such as fluorescent or infrared, since the wavelengths of these light sources vary.

Performing Operations and Settings in the Admin Viewer143Admin Viewer/VB Viewer7 Selecting the External Device OutputYou can control external device

144Recording to an SD Memory Card ManuallyVideo displayed in the Admin Viewer can be manually recorded to an SD memory card.Note• To record on an SD m

Chapter 8Appendix❏ SD Memory Card Access❏ Modifiers❏ Troubleshooting❏ List of Log Messages❏ List of Viewer Messages❏ Restore Default Settings❏ List of

146You can set the camera so that the following data is saved automatically to the camera’s SD memory card. (“Chapter 5 Setting Page”, “[Memory Card]

SD Memory Card Access1478AppendixNote• A folder is created once per hour.• If the time difference is added to the starting and ending times, it will e

148According to the setting item, you can specify parameters using modifier “% characters”.Note• A runtime error will occur if the specified name does

Modifiers1498Appendix Available ModifiersThe modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 60) [Parameter (

Features151Before UseDustproof and Waterproof Mechanisms (VB-H610VE only)The camera complies with the demanding IP66 dustproof/waterproof specificatio

150Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a lo

Troubleshooting1518AppendixThe video is not updated in the Digital PTZ panel in Admin Viewer.• [Server] > [Video Server] > [Maximum Connection T

152Log Messages on the CameraLog messages are classified into the following types.NoteIf no content is recorded in a log for approximately two hours,

List of Log Messages1538Appendix Application (Uploader) MessagesA004 Starting and stopping of uploader [info] A040 Number of uploads (MAIL) [notice]

154A272 Upload communication buffer overflowed [warning] A273 Used buffer size is over maximum size [warning] A274 Event buffer for upload overflowed

List of Log Messages1558AppendixB201 Event notification failure [info] B202 Event reception failure [info] B203 Audio message send error [info] B204 A

156V320 Internal error in intelligent service [err] V321 Pseudo mode setting error in intelligent service [err] V400 Video input initialization error

List of Log Messages1578Appendix Application (SD Memory Card) MessagesM001 Starting and stopping of SD memory card control module [info] M201 SD memo

158S070 Change to SSL certificate [info] S220 PAN/TILT operation warning [warning]S302 Error on saving settings [err]S303 Error on saving settings [er

List of Log Messages1598AppendixS410 Event service initialization error [crit] S411 External input/output service initialization error [crit] S412 Tim

16Installed Software VB-H41/610/710 Viewer (See Chapter 7 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can be used b

160R005 Starting multicast [info]R006 Stopping multicast [info]R101 RTP session timeout [notice]R102 Information acquisition failure (RTP payload size

List of Log Messages1618AppendixR304 Abnormal termination of client [err]R304 Client disconnected [err]R304 Client disconnected [err]R305 RTSP process

162Messages Displayed in the Information FieldMessages displayed in the information field of the viewer are classified into the following three types.

List of Viewer Messages1638Appendix Warning MessagesMessage ExplanationCould not connect to the camera. Connection failed due to an invalid IP addre

164It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and want to set the camera f

Restore Default Settings1658AppendixFor dome case attachment, see the “Installation Guide” included with the camera.ImportantIf the reset switch is pu

166List of Factory Default SettingsItem Setting• User Name (Administrator ID) root• Administrator password camera• Path to setting pages admin•LAN

List of Factory Default Settings1678Appendix• External Input Device 1Device Name (alphanumeric characters) • External Input Device 2Device Name (alpha

168Multicast TTL 0Audio Transmission Disable• General UploadUpload Upload DisabledVideo Format JPEGFrame Rate 1Pre-event Buffer (number of frames)0Pos

List of Factory Default Settings1698AppendixActive Output Format ContinuousPulse Output Time (sec) 1• External Device Output 2Operation Mode Normally

Camera Software171Before Usethat can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras can be registered. RM-VThis additional license

170User List• User AuthorityAuthorized UserPrivileged Camera Control CheckedCamera Control CheckedVideo Distribution CheckedAudio Distribution Checked

List of Factory Default Settings1718AppendixSA ESP Encryption Algorithm AESSA ESP Authentication AlgorithmHMAC_SHA1_96SA ESP Encryption Key (outbound)

172Destination IPv4 AddressDestination IPv6 AddressSource IPv4 AddressSource IPv6 AddressSecurity Protocol ESPSecurity Gateway IPv4 AddressSecurity Ga

List of Factory Default Settings1738AppendixRecreate Video Management InformationItem Setting

174AAbandoned Object Detection ...111Access Control ...68Admin Tools ...

Index175Appendix8FTP ... 146FTP Upload ...

176Playback Videos ...120PoE Supply ...164Post-event

Index177Appendix8WS-Security ... 63ZZoom ... 38,

YT1-1635-003 © CANON INC. 2015

18RM-Lite (See the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM.RM-Lite Softw

191Before UseFor the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to t

2Thank you for purchasing a Canon Network Camera VB-H41/VB-H41B/VB-H610VE/VB-H610D/VB-H710F (hereafter referred to as the camera). The only difference

20Notes on Use When the [Windows Firewall] Function is EnabledWhen the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may

Notes on Operating Environment211Before UseNote that even when the content block dialog box does not appear, JavaScript is sometimes disabled under th

22 Enabling the Sound Function to Use AudioIn Windows Server 2008/Windows Server 2012, the sound function is disabled by default. To receive audio wi

Chapter 2Initial Settings❏ Preparing the Camera for Use❏ Initial Setting Tool Installation❏ Initial Settings

24▼▼▼▼▼▼Preparing the Camera for UsePerforming Initial Settings for the CameraBefore installing the camera, read this chapter and use the VB Initial S

Preparing the Camera for Use252Initial Settings▼Using VB-H41/610/710 ViewerThe camera's built-in VB-H41/610/710 Viewer features an Admin Viewer f

26Install the following software to perform initial settings for the camera.• VB Initial Setting Tool: Software required for performing initial camera

Installing the Necessary Software272Initial SettingsThe VB Initial Setting Tool and Camera Angle Setting Tool icons appear on the desktop.Notes on Use

28Use the VB Initial Setting Tool to configure the camera network. To launch the VB Initial Setting Tool, double-click the [VB Initial Setting Tool] i

292Initial SettingsOnce initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings to

Introduction3Trademark Notice• Canon and the Canon logo are registered trademarks of Canon Inc. •Microsoft, Windows, Windows Vista, Internet Explorer,

30

Chapter 3Camera Angle Setting Tool ❏ Camera Angle Setting Method❏ Creating a Camera Specification File to Manage Multiple Cameras

32Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situat

Setting the Camera Angle333Camera Angle Setting ToolNoteWhen the Camera Angle Setting Tool connects to a camera, the viewer and recording software con

34The camera specification file will be loaded and camera names listed will be displayed under [Camera List].Note• The [Select Camera] dialog box will

Setting the Camera Angle353Camera Angle Setting ToolDisconnecting from the Camera, Shutting Down1Click [Disconnect] from the [File] menu to disconnect

36Display Screen of Camera Angle Setting Tool(1) Image Display AreaThe image captured by the camera is shown. (2) [Switch Screen Size] buttonSwitches

Setting the Camera Angle373Camera Angle Setting Tool(9) [Zoom] sliderThe slider to operate the zoom ratio.(10)[Zoom] buttonThe button to operate the z

38 Click the Image to Set Camera AngleClick the desired position in the image and the camera angle will move to center that position on the screen. H

393Camera Angle Setting ToolYou can load a camera list in the [Select Camera] dialog box (p. 33) if you create a camera specification file which lists

4Open Source SoftwareThe product (camera and included RM-Lite) contains Open Source Software modules. For details, see “ThirdPartySoftware-E.pdf” (Thi

40 Entering in a Text EditorSeparate each field with a comma. When you save the file, use the .csv file extension. RegisterName,HostName,PortNumber,U

Chapter 4Top Page of the Camera❏ Accessing the Setting Page, Admin Tools and Viewer

42Accessing the Top Page of the CameraFrom the top page of the camera, you can navigate to the Setting Menu to configure various camera settings, laun

Chapter 5Setting Page❏ Administrator Password and Network Detailed Settings❏ Camera Date and Time Settings❏ Camera Name and Initial Camera Settings Re

44From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from

45Setting Page5The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera

46 Returning to the Setting MenuClick [Settings menu] at the top right of each setting page to return to the Setting Menu. NoteClick on [Help] at t

47Setting Page5Administrator Password(1) [Password] Set the administrator password. Up to eight (single-byte) ASCII characters (space or printable cha

48(5) [AutoIP]Set AutoIP to [Disable] or [Enable].(6) [IPv4 Address (AutoIP)]When [Enable] is selected in (5), an automatically set IP address is disp

[Network] Setting Administrator Password, LAN, IP Address, DNS, etc495Setting Page(5) [Search Domain]To specify the server used for uploading and mail

5User ManualsThis camera comes with an “Installation Guide” and “Operation Guide” (this manual) included in the Setup CD-ROM. In the Setup CD-ROM, the

50Current Date and Time[Date], [Time] The date and time currently set in the camera are shown. Setting(1) [Setting Method] Select from [Set manually],

51Setting Page5Camera Name[Camera Name] Be sure to enter [Camera Name (alphanumeric characters)].Up to 15 ASCII characters (spaces and printable chara

52[Average] The entire screen is metered by averaging. A stable exposure can be achieved even in a capture environment where there are notable brightn

[Camera] Setting Initial Camera Settings and External Device Name535Setting PageCamera Control (1) [Digital Zoom] Set digital zoom to [Disable] or [En

54Installation Conditions(1) [Dome]Select whether or not a dome is used. To use the camera with a dome housing unit, select [Use]. (2) [LED Setting]Se

55Setting Page5JPEG(1) [Video Quality] Select a desired video quality from 1 to 5 (5 levels) for videos transmitted at each video size in JPEG. Greate

56On-screen display(1) [Date display] Select whether to enable date display over images. If [Enable] is selected, date information will be displayed o

57Setting Page5RTP Server(1) [RTP]Set RTP to [Disable] or [Enable].(2)[RTSP Authentication Method]Set the RTSP authentication method to [Basic Authent

58Note• RTP stream URLrtsp://IP_address:port_number/rtpstream/config1(~5)=r|u|m[=r|u|m] is optional and can be omitted. If specified, specify only one

59Setting Page5General Upload(1) [Upload] Select [Upload Disabled], [HTTP Upload] or [FTP Upload] for the upload method.(2) [Video Format]Select the [

6The following items must be observed when using the camera.If they are not observed, injury, death and/or property damage may occur. Read the followi

60– If [Volume Detection Event] is enabled, disabled [ON Event Operation], [OFF Event Operation], or [Ongoing ON Event Operation] (p. 64). – From the

[Upload] Setting HTTP/FTP Upload and E-mail Notification615Setting Page[User Setting] Images are uploaded according to the file naming method specifie

62Video Server(1) [Maximum Number of Clients] Set the maximum number of clients that can be connected to the camera at the same time. Up to 30 clients

[Server] Setting the Video Server, Audio Server and HTTP Server635Setting PageHTTP Server(1) [Authentication Method] Set the authentication method use

64Video Record Setting(1) [Video Record Action]Select the destination of a video recorded when an event occurs. To record to a server selected on the

[Event] Setting Video Record, Volume Detection, Audio Playback and Timer655Setting PageTool under Admin Tools (p. 96). If there is no need for additio

66(3) [Active Event Operation] Select the operation to be performed upon an active event. If [Enable] is selected, (6) [Preset], (7) [Video Record] an

[Event] Setting Video Record, Volume Detection, Audio Playback and Timer675Setting Page(5) [Video Record]Specify the video record action. When [Enable

68Authorized User Account(1) [User Name], [Password] Enter the user name and password and then click [Add]. The authorized user will be added to the u

[Access Control] Setting User Access Privileges695Setting PageIPv6 Host Access Restrictions(1) [Apply Host Access Restrictions] Set IPv6 host access r

Safety Precautions7Precautions for UsePrecautions for Use of the Camera Angle Setting ToolPrecautions for Use of Built-In Camera Functions and Include

70IPsec (1) [IPsec] Key settings for use with IPsec can be selected as [Auto Key Exchange] or [Manual].Auto Key Exchange Settings(1) [IPsec SA Encrypt

[IPsec] Setting IPsec715Setting Page(8) [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange) (up to 127 characters). NoteIf auto

72identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP. z If [Security Protocol] was set

73Setting Page5Certificates(1) [Create Self-Signed Certificate] After entering each of the following settings, click [Exec] to create a self-signed ce

74(8) [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed via SSL communications. (9)

75Setting Page5SD Card Operations (unmount status) (1) [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the SD memory ca

76SD Card Operations (mount status) (1) [Mount/Unmount] In mount status, [Unmount] will appear. Click [Unmount] to unmount the SD memory card. (2) [Op

[Memory Card] SD Memory Card Operations and Settings775Setting PageNoteFor accessing files saved to the SD memory card, see “SD Memory Card Access” (p

78(1) [LAN] LAN interface, maximum packet size settings (p. 47)(2) [IPv4] IP address, IPv4 settings, etc. (p. 47) (3) [IPv6] Settings regarding IPv6 (

79Setting Page5Tool(1) [View Logs] Display a history of camera operations and connections to each viewer, etc. (2) [View Current Settings] Display a l

8MaintenanceTurn off the power before cleaning the camera.  Cleaning of Exterior1 Dampen a soft cloth with water or diluted neutral detergent and wip

80

Chapter 6Admin Tools❏ Privacy Mask Setting❏ Panorama Image Registration ❏ View Restriction Setting ❏ Camera Preset Setting❏ Intelligent Function Setti

82Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs.Admin ToolsThis is the t

Admin Tools Overview836Admin ToolsPreset Setting ToolA tool that lets you set presets and the home position visually. You can make the desired setting

84Launching the Admin ToolsThe Admin Tools can be launched from the top page of the camera.A user authentication window appears.The Admin Tools top pa

85Admin Tools6A tool that lets you cover certain areas on the camera image with privacy masks.When the camera is panned, tilted, or zoomed, the privac

86be obtained the moment the Privacy Mask Setting Tool is launched.(6) [Control for Admin] buttonDisplays the Control for Admin Panel (p. 122).(7) Reg

Privacy Mask Setting Tool876Admin ToolsVB-H41VB-H610VE/VB-H610D/VB-H710F(1) Privacy Mask AreaEnabled privacy mask areas are shown filled with color. D

88Changing/Deleting a Privacy Mask AreaHow to ChangeClick the privacy mask area you want to change in the registered privacy mask display area (captur

89Admin Tools6A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoo

9Table of ContentsIntroduction ... 2Dis

90Display Screens of Panorama Creation Tool(1) [Load from camera] Show the panorama image saved in the camera. (2) [Save to camera] Save the currently

Panorama Creation Tool916Admin ToolsNote• While a panorama image is being captured, the image stabilizer function is temporarily disabled. • The follo

92View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit

View Restriction Setting Tool936Admin ToolsDisplay Screens of View Restriction Setting Tool(1) Image Display AreaThe image currently captured by the c

94[Wide-angle]:Wide-angle limit of the view restriction. Click [Get value] to load the zoom ratio of the current camera angle.(11)[Display in panorama

View Restriction Setting Tool956Admin Tools• The pan and tilt ranges vary depending on the zoom ratio (view angle). • If the view restriction will be

96A tool that lets you set presets and the home position. You can make the desired settings with the mouse by referring to the preview in the panorama

Preset Setting Tool976Admin ToolsDisplay Screens of Preset Setting ToolPreset Setting Tool has two display screens, the [Preset] tab and the [Preset T

98(11)[Detailed Settings] Show the detailed settings. (11)-1 [Show in viewers] checkbox Select this checkbox to use presets in the viewer. When the

Preset Setting Tool996Admin Tools Use the preview frame of the panorama screen to set presetsUse the preview frame of the panorama screen to set pres