Canon 7819A007 Technical Information download pdf (Page 48)

Troubleshooting

An Error Message Appears on the Screen

Problem Possible Cause Try This

Error Writing /

Output to LPT1 or

USBxxx

Printer not ready The power lamp will flash green when the printer is warming up or when a print

job is being sent to the printer. It will glow a steady(non-flashing)green when it

is ready for use or when the print job is completed.

Paper is not

loaded.

Load paper and press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button.

Faulty connection Ensure the printer cable is securely connected to the computer.

Printer driver does

not installed

properly.

Uninstall then reinstall the printer driver.

1. Click Start

StartStart

Start, select All Programs

All Programs All Programs

All Programs (or Programs

ProgramsPrograms

Programs), Canon

Canon Canon

Canon i550

i550i550

i550, and Uninstall

UninstallUninstall

Uninstall.

2. Follow the on-screen instructions to uninstall driver.

Follow the procedures described in the

Easy Setup Instructions

and reinstall

the printer driver.

“Error No.: X202”

Not enough

memory

Not enough memory for printing. Increase available memory by closing any

other applications currently running.

“Error No.: X203”

Printer driver fault There is a problem with the printer driver. Uninstall, then reinstall printer driver.

Refer to the

User’s Guide

for instructions on how to uninstall the printer driver.

“Error No.: X300”

Printer not ready If the POWER lamp is off, turn the printer on.

If the POWER lamp is flashing green, the printer is initializing. Wait until the

POWER lamp stops flashing.

Printer not properly

connected

Ensure the printer is securely connected to the computer.

Printer not selected

in chooser

1. From the Apple

AppleApple

Apple menu, select Chooser

ChooserChooser

Chooser.

2. Click the i550

i550i550

i550 icon and ensure i550 is selected as the target connection.

If not, select it.

Note If you are using switching hub or other device, disconnect the

printer and reconnect it directly to the computer and try

printing again.

If successful, there may be a fault in the device.

There could also be a problem with the cable(s). Replace the

cable(s) and try printing again.

Note If you are using switching hub or other device, disconnect

the printer and reconnect it directly to the computer and try

printing again.

If successful, there may be a fault in the device.

There could also be a problem with the cable(s). Replace the

cable(s) and try printing again.

Note If the problem persists, delete all unnecessary documents

from the Extensions and Control Panels folder.

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Canon 7819A007 Technical Information Page 48

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