Canon FAXPHONE B95 Service Manual

FAXPHONE B95SERVICEMANUALCanonCopyright 2004, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A.

[CARTRIDGE JAMMED] Printer position correction failure Cause: Carriage does not operate normally, for one of the following reasons. Carriage sha

[MEMORY FULL] (#037) Cause: A very large document has been received in memory reception and the memory is full. Countermeasure: 1) Print out the docum

· Operation panel buttons do not work 1) If test mode can be used, check which buttons do not work. 2) Check the connection between the control pane

·Print quality defect ·Printing quality unstable If the printed image has white streaks or spots, head cleaning should be performed. When the followin

· Abnormality in scanned image (evaluation level: Check copy image for defects.) Nothing printed 1) Check the connection between the contact sensor a

3. Repair 3.1 Caution when replacing service parts (1) Safety Cautions Electrical shock Be sure to disconnect the power cable and modular cable to pre

(2) General Cautions Damage due to electrostatic discharge This machine contains contact sensors and printed circuit boards that use ROMs, RAMs, custo

(3) Prevention of ink soiling Be careful when handling the BJ ink cartridge nozzle, head cap, head wiper and waste ink pad. Residual Ink may soil the

(4) Action in the Event of Abnormality (All Clear) In the event of extreme noise or shock, etc., in very rare cases, the display may go out, and all t

(5) PRODUCT TRANSPORTATION Please follow procedures below when to transport repaired products. 1) Be sure to attach the BJ cartridge to a carriage

FAXPHONE B95 Service Manual REVISION 0 HY8-10B0-000 COPYRIGHT 2004 CANON INC. FAXPHONE B95 AUGUST. 2

(7) Caution about Detaching the Cradle from the Main Unit PHOTO 1-1 Insert an opener (1) to detach claw from the main unit and remove the cradle f

PHOTO 1-3 Detach claw (2) from the main unit by lifting the right edge of the printer unit and moving it to the right. (9) Caution about Detachin

(10) Caution about Replacing SCNT Board 1) Caution about the Jumper Switch when Replacing or Repairing SCNT Board Backing up data stored in the contr

2) Please see the following instruction to reset the waste ink counter, to initialize the ink sensor and to perform prescanning whenever SCNT Board i

(11) Caution about Replacing the Gear Unit PHOTO 1-5 Remove screw (1) and (2). matches Figure 1-2 When attaching the gear unit, che

(12) Caution about Replacing CS 1) When detaching CS from the main unit: PHOTO 1-6 Unhook spring (1) and (2) and detach CS from the main unit. 2)

3) Follow the procedures below to conduct CS test after replacing CS in the service mode. [16:50 FaxTel] Standby (date and Receive mode display) 1.

(13) Caution about Replacing ASF Unit Figure 1-3 Return Lever Cam Spring Phase Figure 1-3 1) Check that the return lever cam spring

(14) Caution about Replacing Waste Ink Absorber Please perform the following procedure to reset Waste Ink Counter whenever Waste Ink Absorber i

3.2 SERVICE SWITCHES (1) Hardware switches This machine does not have any hardware switches for service. (2) Service data settings Service data can be

Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified pers

#9 ROM (ROM management) Displays the ROM version number (4) Service Data Setting Method Please follow the procedures below to set/register service da

(5) Service Menu #1 SSSWBitService data(Service soft switch setting)76543210SW01SW02SW03SW04SW05SW06SW07SW08SW09SW10SW11SW12SW13SW14SW15SW16SW17SW18S

Figure 1-6 Service data (page 2) *Nos. 01 to 04 and 08 to 20 are not in use. Please do not change these settings. 1-26

#3 NUMERIC PARAM. (Numeric parameter settings) Default Range 01: 0 Not used

#3 NUMERIC PARAM. The relationship between the settings and the detection levels is as follows: Parameter 23 0: -26 dBm 1: -30 dBm 2: -32 dBm 3: -35

#8 CLEAR#9 ROMTELUSER SWSERVICE SWNCUSERVICE DATAREPORTALLUSA-xx-xxROM managementTEST MODE#7PRINTERPrinter function settings#6GENESIS(UHQ)(Genesis fun

3.3 Explanation of service data SSSW (Service Soft Switch settings) The items registered and set by each of these switches comprise 8-bit switches. Th

#1 SSW SW03 (Service Soft Switch03; Echo countermeasure setting) Bit Function 1 0

Bit TX 7 6 5 4 3 2 1 0 International TX (1) * 0 0 1 0 0 * 0 International TX (2) * 0 1

[Bit 6] It is possible to choose to send out CNG signal when manual TX is set. If the document is sent manually to the machine with [FAX/TEL AUTO SW

I. MANUAL OUTLINE This manual is divided into three parts, and contains information required for servicing the product. Part 1: Maintenance Informat

#1 SSSW SW06 (Service Soft Switch06; Setting Scanning Condition) Bit Function 1 0 0 Not in use No

SW09 (Service Soft Switch09; Summer time setting) Bit Function 1 0 0 Not in use1 Not in use 2

Bit 7 6 5 4 3 2 1 0 Timeout Period of TX and RX 8 minutes 0 * * * * * 0 0 16 minutes * * * * * * 0 1

#1 SSSW SW25 (Service Soft Switch25: Report display Function Settings) Bit Function 1 0 0 Tran

3.4 Test Function (1) User Test Print Function User enabled Test print functions are as follow. (2) Service Test Functions The fax functions for testi

(4) Test mode menu Figure 1-11 Test mode 1-39

(5) DRAM test In the test mode menu, press numeric button ‘1’ and select the DRAM test mode. DRAM test 1 writes and reads data into and from all areas

(6) MODEM, NCU test In the test mode menu, press numeric button ‘3’ and select the MODEM, NCU test. This test runs transmission and reception tests on

2) G3 signal output test In the MODEM, NCU test menu, press numeric button ‘2’ and the G3 signal output test is selected. A G3 signal is output from

(7) FACULTY (function) test In the test mode menu, press numeric button ‘4’ and select the FACULTY test. This checks the following functions. Test

II. Table of Contents Page Part 1: Maintenance 1 - 1 1. Maintenance 1 - 1 1.1 Adjustment, Periodic Replacement Parts, Periodic Maintenance, Re

b) Control panel button test In this test, the operator presses the button that corresponds to the displayed character. When the button is pressed, th

2) Sensor test From the FACULTY test menu, press numeric button ‘2’ and select the sensor test. This test checks whether the sensors are working prope

(8) Ink Amount Detection From the TEST mode menu, press numeric button ‘5’ and select the remaining detection test. Test check the following functions

(9) Flash memory test From the test mode menu, press numeric ‘6’ and select the flash memory test. This test writes and reads data into and from all a

Part 2 Technical Reference

1. New Technology Cross-Section Diagram (1) One-path Function This machine employs [One-path] system to use a single roller to pick up t

Part 3 Appendix

1. Specifications Faxphone B95 Item Faxphone B95 Facsimile Applicable Line PSTN Yes ISDN No Others(private line, etc.) No Applicable

Faxphone B95 Item Faxphone B95 Facsimile Transmission speed Canon Standard Chart 6 seconds (TX) CCITT (ITU-T) No.1 Chart 6 seconds Can

Faxphone B95 Item Faxphone B95 Printer Printing method Bubble jet Printing resolution 360dpi×360dpi Paper capacity Cassette Cassette size

Part 1 Maintenance

Faxphone B95 Item Faxphone B95 Dialing/key Telephone Handset Yes Manual 10-key dialing Yes On-Hook key Yes Reception M

Faxphone B95 Item Faxphone B95 Telephone Switch FAX/TEL auto switch Yes Detecting signal CNG Method Yes OGM1 Mes

Faxphone B95 Item Faxphone B95 Memory capacity 16Mbit Type DRAM Page Canon Standard Chart 120 pages CCITT (ITU-T) No.1 Chart 120

Faxphone B95 Item Faxphone B95 Transmission Polling TX No Direct No Memory No Bulletin board function No Sequential broadcasting

Faxphone B95 Item Faxphone B95 Reception Memory reception Yes Page Canon Standard Chart 120 pages CCITT (ITU-T) No.1 C

Faxphone B95 Item Faxphone B95 Others Use restriction No Calling No Transmission No Printing No Reports and lists

Faxphone B95 Item Faxphone B95 Copy Scanning resolution Black & White 8×7.7 pel Color No Printing resolution Black & White

Faxphone B95 Item Faxphone B95 General Power Consumption Maximum Approx. 29.2 w Standby Approx. 3.3 w Low Power Consumption Design No

1. MAINTENANCE 1.1 Adjustment, Period Replacement Parts, Periodic Maintenance, and Replacement Consumables by Service Engineer (1) Adjustment Item Whe

1.3 Product Life (1) Printer The value from 1) - 3), whichever comes first. 1) 18,000 pages of printing 2) 18,000 pages of scanning 3) 5 years of use

Print quality defect Refer to 1-7 page Print is not clear Blurred image or smudged print Stain on the back of printout Inconsistent print quality Hea