MG2900 seriesOnline ManualRead Me FirstUseful Functions Available on the MachineOverview of the MachinePrintingCopyingScanningTroubleshootingEnglish
Support Code List (When Paper Is Jammed). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4721300. . . . . . . . . . . . . . . . .
Notice for Unplugging the Power CordTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON butto
Loading Paper / OriginalsLoading PaperLoading Originals101
Loading PaperLoading Plain Paper / Photo PaperLoading EnvelopesMedia Types You Can UseMedia Types You Cannot UsePrinting Area102
Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (
3. Slide the paper guide (A) to the left, and load the paper against the far right of the rear trayWITH THE PRINT SIDE FACING YOU.4.Slide the paper gu
Note• The machine may make operating noise when feeding paper.• After loading paper, select the size and type of the loaded paper on the print setting
Loading EnvelopesYou can load Envelope DL and Envelope Com 10.The address is automatically rotated and printed according to the envelope's direct
3. Slide the paper guide (A) to the left, and load the envelopes against the far right of the reartray WITH THE PRINT SIDE FACING YOU.The folded flap
Note• Do not load envelopes higher than the load limit mark (D).Note• The machine may make operating noise when feeding envelopes.• After loading enve
Media Types You Can UseUse plain paper for printing texts or photo paper for printing photos, for the best print results. Werecommend the use of Canon
6900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5096901. . . .
• B5• 4" x 6" (10 x 15 cm)• 5" x 7" (13 x 18 cm)• Envelope DL• Envelope Com 10Non-standard sizes:You can print on non-standard siz
Paper Load LimitCommercially Available PapersMedia Name Rear Tray Paper Output TrayPlain Paper (including recycled paper) Approx. 60 sheets(10 sheets:
Media Types You Cannot UseDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe machine to
Printing AreaPrinting AreaOther Sizes than Letter, Legal, EnvelopesLetter, LegalEnvelopes113
Printing AreaTo ensure the best print quality, the machine allows a margin along each edge of media. The actualprintable area will be the area inside
Other Sizes than Letter, Legal, EnvelopesSize Printable Area (width x height)A5 5.56 x 7.49 inches (141.2 x 190.3 mm)A4 8.00 x 10.92 inches (203.2 x 2
Letter, LegalSize Printable Area (width x height)Letter 8.00 x 10.22 inches (203.2 x 259.7 mm)Legal 8.00 x 13.22 inches (203.2 x 335.9 mm) Recommended
EnvelopesSize Recommended Printing Area (width x height)Envelope DL 3.88 x 7.06 inches (98.8 x 179.5 mm)Envelope Com 10 3.68 x 7.90 inches (93.5 x 200
Loading OriginalsLoading Originals on the Platen GlassOriginals You Can Load118
Loading Originals on the Platen Glass1. Load an original on the platen glass.1. Open the document cover.Important• Do not place any object on the docu
Read Me FirstNotes on Online Manual UsageHow to PrintNotes on Online Manual Usage• Reproduction, diversion or copying of any text, photo or image publ
Important• After loading the original on the platen glass, be sure to close the document cover before starting tocopy or scan.120
Originals You Can LoadItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc (BD/DVD/
Replacing a FINE CartridgeReplacing a FINE CartridgeChecking the Ink Status122
Replacing a FINE CartridgeWhen remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash to inform you ofthe error. Count th
Useful Information about Ink1. Make sure that the power is turned on.2. Retract the paper output tray and the output tray extension.3.Open the cover.4
Important•Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area.•Discard the empty FINE cartridge according to the
7. Install the FINE cartridge.1. Insert the new FINE cartridge at a slant into the FINE cartridge holder.The color FINE cartridge should be installed
Important•Check if the FINE cartridge is installed correctly.127
• The machine cannot print unless both the color FINE cartridge and black FINE cartridge areinstalled. Be sure to install both cartridges.8.Close the
Checking the Ink Status from Your ComputerYou can check the remaining ink level and the FINE cartridge types for your model.1. Select Ink Level Inform
Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death or serious personal injury caused by incorrectoperation of th
Checking the Ink StatusChecking the Ink Status with the Ink Lamps on the Operation PanelYou can also check the ink status on the computer screen.Check
Checking the Ink Status with the Ink Lamps on the Operation PanelNote• The ink level detector is mounted on the machine to detect the remaining ink le
MaintenanceWhen Printing Becomes Faint or Colors Are IncorrectPerforming Maintenance from a ComputerCleaning the Machine132
When Printing Becomes Faint or Colors Are IncorrectMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning th
Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled
Cleaning the Print Heads from Your ComputerAfter cleaning the print head, print and examine the nozzle check pattern: Step1If the problem is not res
Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r
Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p
Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani
Cleaning the Print Head DeeplyIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the p
Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co
Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the
• If the print head alignment sheet was not printed correctly, press the Stop button, then redo thisprocedure from the beginning.5.Scan the print head
Performing Maintenance from a ComputerCleaning the Print Heads from Your ComputerCleaning Inside the PrinterCleaning the Paper Feed Rollers from Your
Cleaning the Print Heads from Your ComputerThe print head cleaning function allows you to clear up clogged print head nozzle. Perform print headcleani
When the dialog opens, select the ink group for which deep cleaning is to be performed.Click to display the items you need to check before performin
Cleaning Inside the PrinterTo prevent smudges on the back side of the paper, perform bottom plate cleaning.Also perform bottom plate cleaning if ink s
Cleaning the Paper Feed Rollers from Your ComputerCleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking
Use Your Computer to Print a Nozzle Check PatternThe nozzle check function allows you to check whether the print head is working properly by printing
Aligning the Print HeadWhen you perform head position adjustment, errors in the print head adjustment position are corrected andconditions such as col
Aligning the Print Head Position from Your ComputerPrint head alignment corrects the installation positions of the print head and improves deviated co
1. Definitions."License" shall mean the terms and conditions for use, reproduction, and distribution as defined bySections 1 through 9 of th
Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable verticalstreaks.(A) Least noticeable vertical s
Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable verticalstreaks.(A) Least noticeable vertical s
Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeablehorizontal stripes.(A) Least noticeable horizont
Aligning the Print Head Position Automatically from YourComputerPrint head alignment corrects the installation positions of the print head and improve
Cleaning the MachineCleaning the Exterior of the MachineCleaning the Platen Glass and Document CoverCleaning the Paper Feed RollerCleaning the Inside
Cleaning the Exterior of the MachineBe sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently.Smoo
Cleaning the Platen Glass and Document CoverImportant• Be sure to turn off the power and unplug the power cord before cleaning the machine.• Do not us
Cleaning the Paper Feed RollerIf the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean
Cleaning the Inside of the Machine (Bottom Plate Cleaning)Remove stains from the inside of the machine. If the inside of the machine becomes dirty, pr
Important• Be sure to turn off the power and unplug the power cord before cleaning the machine.159
their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patentlitigation against any entity (including a cro
Changing the Machine SettingsChanging Machine Settings from Your ComputerChanging the Machine Settings Using the Operation PanelInitializing the Machi
Changing Machine Settings from Your ComputerChecking the Ink Status from Your ComputerRegistering a Changed Printing ProfileSetting the Ink Cartridge
Checking the Ink Status from Your ComputerYou can check the remaining ink level and the FINE cartridge types for your model.1. Select Ink Level Inform
Registering a Changed Printing ProfileYou can name and register the printing profile you made in the Print Dialog. The registered printing profilecan
Deleting Unnecessary Printing Profile1. Select the printing profile to be deleted•If you are using OS X Mavericks v10.9, OS X Mountain Lion v10.8, or
Setting the Ink Cartridge to be UsedThis feature enables you to specify the most appropriate FINE cartridge among installed cartridgesaccording to an
Managing the Printer PowerThis function allows you to manage the printer power from the printer driver.The procedure for managing the printer power is
Important• If you connect this printer to a network and use it, you can set Auto Power Off but the power will not beturned off automatically.167
Reducing the Printer NoiseThe silent function allows you to reduce the operating noise of this printer. Select when you wish to reducethe operating no
3. Apply the settingsMake sure that the printer is on and click Apply.Click OK when the confirmation message appears.The settings are enabled hereafte
goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damagesor losses), even if such Contributor has been advised
Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.The procedure for configuring Custom Settings is as
Changing the Machine Settings Using the Operation PanelAbout Quiet settingTurning on/off the Machine AutomaticallyUsing the Machine with the Access Po
About Quiet settingEnables this function on the machine if you want to reduce the operating noise, such as when printing atnight.Follow the procedure
Turning on/off the Machine AutomaticallyYou can enable the machine to turn on/off automatically considering the environmentTurning on the Machine Auto
Using the Machine with the Access Point ModeBy using the machine as an access point in an environment that does not have wireless LAN router oraccess
1. Connect an external device such as a computer or a smartphone to the machine viawireless LAN.Perform wireless LAN settings with your external devic
Password Serial number of the machineNote• To confirm the MAC address of the machine, print out the network setting information.Printing Out Network S
Initializing the Machine SettingsYou can initialize the machine settings.Important• When using the machine over wireless LAN, note that initialization
Disabling the Wireless LAN Function of the MachineFollow the procedure below to disable the wireless LAN.1. Make sure that the machine is turned on.2.
Information about Network ConnectionUseful Information about Network Connection179
Enter keywords in the search window and click (Search).You can search for target pages in this guide.Search TipsYou can search for target pages by e
Useful Information about Network ConnectionDefault Values Set at Factory (Network)Connecting the Machine to the Computer Using a USB CableWhen Detecti
Default Values Set at Factory (Network)Default Values of the LAN ConnectionItem The defaultEnable/disable LAN EnableSSID BJNPSETUPCommunication mode I
Connecting the Machine to the Computer Using a USB CableConnect the machine and the computer using a USB cable as the illustration below. The USB port
When Detecting the Printers Have the Same NameWhen the printer is detected, you may see multiple printers of the same name on the detection resultscre
Connecting to Other Computer with LAN/Changing the ConnectionMethod from USB to LANTo add the computer connecting the machine with LAN or to change th
Printing Out Network Setting InformationYou can print out the current network settings of the machine.Important• This print out contains valuable info
IPv6 Default Gateway *2 Default Gateway (IPv6) XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXXSubnet Prefix Length *2 Subnet Prefix Length XXXIPsec *3 IPsec se
About Network CommunicationChanging and Confirming Network SettingsAppendix for Network Communication187
Changing and Confirming Network SettingsIJ Network ToolCanon IJ Network Tool ScreenCanon IJ Network Tool MenusChanging the Settings in the Wireless LA
IJ Network ToolIJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installedwhen the machine is se
Note• The displayed screen varies depending on your product.• Searching for Application FunctionsEnter your application's name and a keyword for
Canon IJ Network Tool ScreenThis section describes the items displayed on the Canon IJ Network Tool screen.1.UtilitiesModifies the settings of the mac
4. Configuration...Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of theselected printer.Note• Th
Canon IJ Network Tool MenusThis section describes the menus in Canon IJ Network Tool.1. Canon IJ Network Tool menuAbout Canon IJ Network ToolDisplays
Set up printer's wireless LAN...You can change the access point mode settings. Perform settings following the message on thescreen.If you change
Changing the Settings in the Wireless LAN SheetTo change the wireless network settings of the printer, connect the printer and the computer with a USB
Access point modeConnects external wireless communication devices (e.g. computers, smartphones, or tablets)to the printer using it as an access point.
The security has been strengthened more than WEP.If a network key has not been set, the Authentication Type Confirmation screen isdisplayed automatica
Note• Signal strength is displayed as follows.: Good: Fair: Poor•Type of encryption is displayed as follows.Blank: No encryptionWEP: WEP is setWPA/WPA
Changing the WEP Detailed SettingsNote• This screen is not available depending on the printer you are using.To change the wireless network settings of
Hexadecimal (Hex) 10 digits 26 digits2. Key Length:Select either 64 bit or 128 bit.3.Key Format:Select either ASCII or Hex.4.Key ID:Select the Key ID
ContentsRead Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Symbols Used in This Do
Notes on Operation ExplanationsIn this guide, most of the operations are described based on the windows displayed when OS X Mavericksv10.9 is used.20
Changing the WPA/WPA2 Detailed SettingsNote• This screen is not available depending on the printer you are using.To change the wireless network settin
• If the printer cannot communicate with the computer after the encryption type of the printer wasswitched, make sure that encryption types for the co
Changing the Settings in the Wired LAN SheetNote• This screen is not available depending on the printer you are using.• Activate the wired LAN setting
Changing the Settings in the Admin Password SheetNote• You cannot change the settings when using the access point mode.1. Start up IJ Network Tool.2.S
A screen is displayed asking you for confirmation before the settings are sent to the printer. If you clickOK, the settings are sent to the printer an
Monitoring Wireless Network StatusNote• This screen is not available depending on the printer you are using.• When using the machine over the wired LA
The wireless connection may use the same frequency band as microwave ovens and othersources of radio interference. Try to keep the printer and the acc
Initializing the Network Settings of the MachineImportant• Note that initialization erases all network settings on the machine, and printing or scanni
Viewing the Modified SettingsThe Confirmation screen is displayed when you modified the printer settings on the Configuration screen.When you click OK
Appendix for Network CommunicationUsing the Card Slot over a NetworkAbout Technical TermsRestrictions209
Useful Functions Available on the MachineConnect Wirelessly with Ease in "Access Point Mode"Print Photos Easily Using My Image GardenDownloa
Using the Card Slot over a NetworkNote• This screen is not available depending on the printer you are using.Mounting the Card Slot as the Network Driv
• The card slot can be shared by multiple computers, if the machine is connected to a network. Multiplecomputers can read files from a memory card in
About Technical TermsIn this section, technical terms used in the manual are explained.ABCDFIKLMNPRSTUWA• Access PointA wireless transceiver or base s
• AirPort Network (Infra)Client computer and machine setup where all wireless communications pass through an access point.• Authentication MethodThe m
F• FirewallIt is a system that prevents an unlawful computer access in the network. To prevent, you can use thefirewall function of a broadband router
• Key LengthLength of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a morecomplex WEP key.L• Link QualityThe sta
• PSKAn encryption method employed by WPA/WPA2.R• RouterA relay device to connect to another network.S• Signal LevelThe strength of the signal receive
U• USBSerial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging themwithout turning off the power.W• W
• WPS (Wi-Fi Protected Setup)WPS is a standard for easy and secure establishment of a wireless network.There are 2 primary methods used in the Wi-Fi P
RestrictionsIf you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you shouldset a network key (WEP or WPA/WPA
Connect Wirelessly with Ease in "Access Point Mode"The machine supports "access point mode" in which you can connect to the machin
Tips for Ensuring Optimal Printing QualityUseful Information about InkKey Points to Successful PrintingBe Sure to Make Paper Settings after Loading Pa
Useful Information about InkHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing. Ink is not only
Key Points to Successful PrintingCheck the machine status before printing!• Is the print head OK?If a print head nozzle is clogged, print will be fain
Be Sure to Make Paper Settings after Loading PaperIf the media type setting is not the one for the loaded paper, printing results may not be satisfact
Canceling a Print JobNever press the ON button!If you press the ON button while printing is in progress, the print data sent from the computer queues
Storing Printed ImagesStore printed images in albums, clear photo sleeves, or glass frames to protect them from direct exposure toair.Note• Storing pr
Machine Handling PrecautionsDo not place any object on the document cover!Do not place any object on the document cover. It will fall into the rear tr
Key to Enjoying Consistent Printing QualityThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.
Precautions for Safe Transport of the MachineWhen relocating the machine, make sure of the following.Important• Pack the machine in a sturdy box so th
Legal Limitations on Use of Your Product and Use of ImagesIt may be unlawful to make copies of, scan, print, or use reproductions of the following doc
Print Photos Easily Using My Image GardenOrganize Images EasilyIn My Image Garden, you can register the names of people and events to photos.You can o
SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 600 (vertical)* Ink droplets can be placed with a pitch of 1/4800 i
Copy SpecificationsMultiple copy max. 21 pagesScan SpecificationsScanner driver Windows: TWAIN 1.9 Specification, WIAMac OS: ICAMaximum scanning size
WindowsOperating System Windows 8, Windows 8.1Windows 7, Windows 7 SP1Windows Vista SP1, Windows Vista SP2Windows XP SP3 32-bit onlyBrowser Internet E
Information in this guide is subject to change without notice.233
About the Administrator PasswordAn administrator password "canon" is already specified for the printer at the time of purchase.Important• Fo
PrintingPrinting from a Computer Printing from a Digital Camera235
Printing from a ComputerPrinting with Application Software that You are Using (Printer Driver)236
Printing with Application Software that You are Using (PrinterDriver)Printing with Easy Setup BasicVarious Printing MethodsChanging the Print Quality
Printing with Easy SetupThe simple setup procedure for carrying out appropriate printing on this printer is as follows:1. Check that the printer is tu
5.Select Quality & Media from the pop-up menu6.Select the media typeFor Media Type, select the same paper type loaded in the printer.239
Place Photos AutomaticallyDelightful items are created easily as the selected photos are placed automatically according to thetheme.Other Various Func
7.Select the print qualityFor Print Quality, select High, Standard, or Draft according to your purpose.Important•The print quality settings that can b
Important• In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specifiedsettings.241
Paper Settings on the Printer DriverWhen you use this printer, selecting a media type that matches the print purpose will help you achieve thebest pri
Various Printing MethodsSetting the Number of Copies and Printing OrderSetting the Stapling MarginScaling the Printing to Fit the Paper SizeScaled Pri
Setting the Number of Copies and Printing OrderCollate pages + Reverse Collate pages + Normal ReverseThe procedure for specifying the number of copies
5.Complete the setupClick Print.When you execute print, the specified number of copies will be printed with the specified printing order.Important• Wh
Setting the Stapling MarginThe procedure for setting the margin width and the staple side is as follows:1.Select Margin from the pop-up menu on the Pr
Scaling the Printing to Fit the Paper SizeThe procedure for printing a document that is automatically enlarged or reduced to fit the page size to beus
Click Print.When you execute print, the document will be enlarged or reduced to fit to the page size.248
Scaled PrintingThe procedure for printing a document with pages enlarged or reduced is as follows:1.Select the printerIn the Page Setup Dialog, select
Download a Variety of Content MaterialsCREATIVE PARKA "printing materials site" where you can download all the printing materials for free.V
Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.The procedure for perfor
4. Complete the setupClick Print.When you execute print, the specified number of pages will be arranged on each sheet of paper in thespecified order.2
Displaying the Print Results before PrintingIf you are using Mac OS X v10.6.8, you can display and check the print result before printing.To display t
Setting Paper Dimensions (Custom Size)You can specify the height and width of paper when its size cannot be selected from the Paper Size menu.Such a p
Changing the Print Quality and Correcting Image DataSetting the Print Quality Level (Custom)Printing a Color Document in MonochromeSpecifying Color Co
Setting the Print Quality Level (Custom)The print quality level can be set in the Custom.The procedure for setting the print quality level is as follo
Printing a Color Document in MonochromeThe procedure for printing a color document in monochrome is as follows:1.Select Quality & Media from the p
Specifying Color CorrectionYou can specify the color correction method suited to the type of document to be printed.Normally, the printer driver adjus
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)Printing with ICC Profiles (Specifying an ICC Profile from the Pri
Optimal Photo Printing of Image DataWhen people print images taken with digital cameras, they sometimes feel that the printed color tones differfrom t
Print Items with Easy-PhotoPrint+ (Web Application)You can easily create and print personalized items such as calendars and collages, anytime and anyw
Adjusting Colors with the Printer DriverYou can specify the color correction function of the printer driver to print with color tints that most people
Printing with ICC Profiles (Specifying an ICC Profile from theApplication Software)When you print from Adobe Photoshop, Canon Digital Photo Profession
Adjusting Color BalanceAdjusting BrightnessAdjusting IntensityAdjusting Contrast262
Printing with ICC Profiles (Specifying an ICC Profile from thePrinter Driver)Print from an application software that cannot identify or specify input
Adjusting Color BalanceYou can adjust the color tints when printing.Since this function adjusts color balance of the output by changing the ink ratios
Click Print.When you execute print, the document is printed with the adjusted color balance.Important• When the Grayscale Printing check box is checke
Adjusting BrightnessYou can change the brightness of the overall image data during printing.This function does not change pure white or pure black but
Related TopicsSetting the Print Quality Level (Custom)Specifying Color CorrectionAdjusting Color BalanceAdjusting IntensityAdjusting Contrast267
Adjusting IntensityYou can dilute (brighten) or intensify (darken) the colors of the overall image data during printing.The following sample shows the
Related TopicsSetting the Print Quality Level (Custom)Specifying Color CorrectionAdjusting Color BalanceAdjusting BrightnessAdjusting Contrast269
Connection Methods Available on the MachineThe following connection methods are available on the machine.Wireless Connection With an access pointWitho
Adjusting ContrastYou can adjust the image contrast during printing.To make the differences between the light and dark portions of images greater and
Related TopicsSetting the Print Quality Level (Custom)Specifying Color CorrectionAdjusting Color BalanceAdjusting BrightnessAdjusting Intensity271
Overview of the Printer DriverCanon IJ Printer DriverHow to Open the Printer Driver Setup WindowPage Setup DialogPrint DialogQuality & MediaColor
Canon IJ Printer DriverThe Canon IJ printer driver (called printer driver below) is a software that is installed on your computer forprinting data wit
How to Open the Printer Driver Setup WindowYou can display the printer driver setup window from the application software you are using.Opening the Pag
Page Setup DialogIn the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in theprinter or the scaling ratio.
Print DialogIn the Print dialog, you can set paper type and print quality to start printing.To open the Print dialog, you typically select Print... fr
LayoutYou can set page layout printing.Use Reverse page orientation to change the paper orientation, and use Flip horizontally to printa mirror image
Quality & MediaThis dialog allows you to create a basic print setup in accordance with the paper type. Unless specialprinting is required, normal
Related TopicsSetting the Print Quality Level (Custom)Printing a Color Document in Monochrome279
Connection without Using an Access Point• Connect the printer and a device without using an access point. Connect a device and the printerdirectly usi
Color OptionsThis dialog allows you to adjust the print color as you like. If the color of the printed image is not asexpected, adjust the properties
BrightnessSelect the brightness of printed images.You cannot change the levels of pure white and black. You can change the contrast of the colorsbetwe
MarginThis dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper.MarginSpecify the amount of margin sp
Canon IJ Printer UtilityThe Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer.What You Can Do w
Related TopicsCleaning the Print Heads from Your ComputerCleaning Inside the PrinterCleaning the Paper Feed Rollers from Your ComputerUse Your Compute
Opening the Canon IJ Printer UtilityTo open the Canon IJ Printer Utility, follow the steps below.1. Open System Preferences, and select Printers &
Maintenance of this PrinterCleaning the Print Heads from Your ComputerCleaning Inside the PrinterCleaning the Paper Feed Rollers from Your ComputerUse
Display the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print dat
Deletes the specified print job.Stops printing the specified document.Resumes printing the specified document.Displays the print job information.Stops
Deleting the Undesired Print JobIf the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jo
Connection without Using an Access Point (Windows XP)Restrictions(Appears in a new window)1.Hold down the Wi-Fi button (A) on the printer until the Al
Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri
Updating the Printer DriverObtaining the Latest Printer DriverDelete the Unnecessary Canon IJ Printer from the Printer ListBefore Installing the Print
Obtaining the Latest Printer DriverBy updating the printer driver to the latest version of the printer driver, unresolved problems may be solved.You c
Delete the Unnecessary Canon IJ Printer from the Printer ListA Canon IJ Printer that you no longer use can be deleted from the printer list.Before del
Before Installing the Printer DriverThis section describes the items that you should check before installing the printer driver. You should alsorefer
Installing the Printer DriverYou can access our web site through the Internet and download the latest printer driver for your model.The procedure for
Printing from a Digital CameraPrinting Photographs Directly from a PictBridge (Wireless LAN) CompliantDeviceAbout PictBridge (Wireless LAN) Print Sett
Printing Photographs Directly from a PictBridge (Wireless LAN)Compliant DeviceYou can connect a PictBridge (Wireless LAN) compliant device such as a d
You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliantdevice. Select the size and type of paper that you loade
About PictBridge (Wireless LAN) Print SettingsSettings on a PictBridge (Wireless LAN) Compliant DeviceThis section describes the PictBridge (Wireless
Safety Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Safety Precauti
5.Enter the network key, then click Connect.6.When connection is complete, click Back until the screen below appears.Proceed with the setup.30
CopyingMaking Copies Basic Switching the Page Size between A4 andLetter300
Making CopiesLoad the original on the platen glass to copy.1. Make sure that the machine is turned on.2. Load A4 or Letter-sized plain paper.3.Load th
Note• To cancel copying, press the Stop button.• To set the print quality to "Draft" (speed priority)You can set the print quality to "
Switching the Page Size between A4 and LetterThis setting is useful if you usually load Letter-sized paper in the rear tray.1. Make sure that the mach
ScanningScanning from a Computer304
Scanning from a ComputerScanning with IJ Scan UtilityScanning with Scanner DriverUseful Information on ScanningPlacing Items (When Scanning from a Com
Scanning with IJ Scan UtilityWhat Is IJ Scan Utility (Scanner Software)?Starting IJ Scan UtilityEasy Scanning with Auto Scan BasicScanning DocumentsS
What Is IJ Scan Utility (Scanner Software)?IJ Scan Utility is an application that allows you to easily scan documents, photos, etc.You can complete fr
Important• Some functions are available only when My Image Garden is installed.Note• Refer to "Settings Dialog" for how to set the applicati
Starting IJ Scan UtilityNote• If you have more than one scanner or have changed the connection from USB connection to networkconnection, set up the ne
RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to theprinter, connect it using the same connect
Easy Scanning with Auto ScanYou can scan easily by automatically detecting the item type.Important• The following types of items may not be scanned co
Scanning DocumentsYou can scan items placed on the platen with settings suitable for documents.1. Place the item on the platen.Placing Items (When Sca
Scanning PhotosYou can scan photos placed on the platen with settings suitable for photos.1. Place the photo on the platen.Placing Items (When Scannin
Scanning with Favorite SettingsYou can scan items placed on the platen with your favorite settings saved beforehand.This is convenient for saving freq
Scanning Items Larger than the Platen (Image Stitch)You can scan the left and right halves of an item larger than the platen and combine them back int
6.Place the item that is to be displayed on the left side of the screen face-down on the platen.7.Click Start Scanning Image 1.The first item is scann
9. Click Start Scanning Image 2.The second item is scanned and appears in 2.Note• Click Cancel to cancel the scan.10.Adjust the scanned images as requ
Adjusting Cropping Frames in the Image Stitch Window• To scan an item again, select the image in the Preview area or the thumbnail at the top of thesc
Scanning Multiple Items at One TimeYou can scan two or more photos (small items) placed on the platen at one time and save each imageindividually.Impo
5.Select Select Source according to the items to be scanned.6. Select Auto scan for Paper Size, then click OK.319
• When connecting a device and the printer in access point mode, Internet connection may becomeunavailable. In that case, web services for the printer
The IJ Scan Utility main screen appears.Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document
Saving after Checking Scan ResultsYou can check the scan results, then save the images to a computer.Important• You cannot check the scan results befo
The IJ Scan Utility main screen appears.Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document
Note• The default save folder is the Pictures folder.7. Click OK.Scanned images are saved according to the settings.323
Sending Scanned Images via E-mailYou can send scanned images via e-mail.Note• The screens for scanning photos are used as examples in the following de
Note• You can add e-mail clients to use for attachments from the pop-up menu.• If None (Attach Manually) is selected, manually attach scanned and save
Settings (Auto Scan) DialogSettings (Document Scan) DialogSettings (Photo Scan) DialogSettings (Custom Scan) DialogSettings (Driver) Dialog6. Click Ph
Extracting Text from Scanned Images (OCR)Scan text in scanned magazines and newspapers and display it in your text editor.Note• You can extract text w
Note• If a compatible application is not installed, the text in the image is extracted and appears in yourtext editor.Text to be displayed is based on
Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document Scan) DialogSettings (Custom Scan) Dialo
Notice for Web Service PrintingWhen Using Web Service• Canon does not guarantee the continuity and reliability of the web services provided, the avail
IJ Scan Utility ScreensIJ Scan Utility Main ScreenSettings DialogSettings (Auto Scan) DialogSettings (Document Scan) DialogSettings (Photo Scan) Dialo
IJ Scan Utility Main ScreenFrom the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ ScanUtility folder, and t
InstructionsOpens this guide.Settings...Displays the Settings dialog in which you can specify the scan/save settings and the response afterscanning.33
Settings DialogThere are two tabs in the Settings dialog: (Scanning from a Computer) and (General Settings).When you click a tab, the view in the
Settings (Auto Scan) DialogClick Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog.In the Settings (Auto Sc
Refer to "Placing Items (When Scanning from a Computer)" for how to place items.Note• To reduce moire in scans, set Select Source to Magazin
PDF CompressionSelect the compression type for saving PDF files.StandardIt is recommended that you normally select this setting.HighCompresses the fil
DefaultsYou can restore the settings in the displayed screen to the default settings.337
Settings (Document Scan) DialogClick Document Scan on the (Scanning from a Computer) tab to display the Settings (DocumentScan) dialog.In the Settin
Paper SizeSelect the size of the item to be scanned.When you select Custom, a screen in which you can specify the paper size appears. Select a Unit,th
When printing downloaded template forms:1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as"
Note• Scanning takes longer than usual when you enable Reduce moire.Reduce gutter shadowReduces gutter shadows that appear between pages when scanning
(2) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil
Important• This appears only when PDF or PDF (Multiple Pages) is selected in Data Format.Note• PDF files that are searchable in the language selected
InstructionsOpens this guide.DefaultsYou can restore the settings in the displayed screen to the default settings.343
Settings (Photo Scan) DialogClick Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog.In the Settings (Phot
Note• Click Defaults to restore the specified settings to the default settings.ResolutionSelect the resolution of the item to be scanned.The higher th
Note• With network connection, scanning may take longer than usual when you set TIFF or PNG inData Format.JPEG Image QualityYou can specify the image
DefaultsYou can restore the settings in the displayed screen to the default settings.347
Settings (Custom Scan) DialogClick Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan)dialog.In the Settings (Cu
• To scan the following types of items, specify the item type or size. You cannot scan correctly withAuto.• A4 size photos• Text documents smaller tha
Use PIXMA Cloud LinkBy using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGEGATEWAY, Evernote, or Twitter, and
Image Processing SettingsClick (Right Arrow) to set the following. Available setting items vary by Select Source.• When Select Source is Auto:Apply
Reduce gutter shadowReduces gutter shadows that appear between pages when scanning open booklets.Note• Click Driver in the IJ Scan Utility main screen
(2) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil
Create a PDF file that supports keyword searchSelect this checkbox to convert text in images into text data and create PDF files that supportkeyword s
Note• Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu.InstructionsOpens this guide.DefaultsYou can
Settings (Scan and Stitch) DialogClick Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan andStitch) dialog.In the
Color ModeSelect the color mode in which to scan the item.ResolutionSelect the resolution of the item to be scanned.The higher the resolution (value),
Data FormatSelect the data format in which to save the scanned images.You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).Important• You
(3) Application Settings AreaOpen with an applicationSelect this when you want to enhance or correct the scanned images.You can specify the applicatio
Settings (Driver) DialogClick Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog.In the Settings (Driver) dialog,
Using PIXMA Cloud Link from Your Smartphone, Tablet, orComputerBefore Using Canon Inkjet Cloud Printing CenterPreparations Before Using Canon Inkjet C
Data FormatSelect the data format in which to save the scanned images.You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).Note• When PDF
• When the Settings dialog is displayed from My Image Garden, this option does not appear.Note• When this checkbox is not selected, images up to 10208
Settings (General Settings) DialogClick the (General Settings) tab to display the Settings (General Settings) dialog.In the Settings (General Settin
InstructionsOpens this guide.DefaultsYou can restore the settings in the displayed screen to the default settings.363
Network Selection ScreenYou can select the scanners or printers to be used for scanning or printing over a network from yourcomputer.Network Selection
Save Settings DialogSelect the Check scan results checkbox in Save Settings of the Settings dialog to display the SaveSettings dialog after scanning.Y
(3) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil
Create a PDF file that supports keyword searchSelect this checkbox to convert text in images into text data and create PDF files that supportkeyword s
Image Stitch WindowClick Stitch in the IJ Scan Utility main screen to display the Image Stitch window.You can scan the left and right halves of an ite
Scan Image 1Start Scanning Image 1Scans the first item.Scan Image 2Start Scanning Image 2Scans the second item.Adjust cropping framesYou can adjust th
Before Using Canon Inkjet Cloud Printing CenterCanon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and a
CancelCancels Stitch scan.(2) ToolbarYou can delete the scanned images or adjust the previewed images. (Delete)Deletes the scanned image. (Enlarge/Red
When no image has been scanned:After scanning the first item by clicking Start Scanning Image 1:The image is scanned in the direction specified in Sca
Scanning with Scanner DriverYou can scan by starting the scanner driver from various applications.Refer to Help of Mac OS for how to scan.Important• W
Image Corrections and Color AdjustmentsYou can correct images and adjust colors using the scanner driver.Important• When image correction or color adj
Note• If the image is not adjusted properly with Auto, specify the item type.• The color tone may change from the source image due to the Image Adjust
LowSelect this when the photo is slightly grainy.MediumIt is recommended that you normally select this setting.HighSelect this when the photo is very
• How to place the item depends on your model and the item to be scanned.Unsharp MaskEmphasizes the outline of the subjects to sharpen the image.Descr
General Notes (Scanner Driver)The scanner driver is subject to the following restrictions. Keep these points in mind when using the scannerdriver.Scan
Updating the Scanner DriverObtaining the Latest Scanner DriverBefore Installing the Scanner DriverInstalling the Scanner Driver378
Obtaining the Latest Scanner DriverUpgrading your current scanner driver to the latest scanner driver may solve some problems you haveexperienced.To o
Requirements for Canon Inkjet Cloud Printing Center operationComputerCPU x86 or x64 1.6 GHz or higherRAM 2 GB or higherMonitor displayResolution 1024
Before Installing the Scanner DriverCheck the following points before installing the scanner driver. Check these also when you cannot install thescann
Installing the Scanner DriverAccess our website via the Internet to download the latest scanner driver.Follow these steps to install the downloaded sc
Useful Information on ScanningAdjusting Cropping Frames in the Image Stitch WindowResolutionData Formats382
Adjusting Cropping Frames in the Image Stitch Window"Cropping" is the act of selecting the area you want to keep in an image and discarding
ResolutionThe data in the image you have scanned is a collection of dots carrying information about brightness andcolor. The density of these dots is
Note• When you will be printing the scanned image by enlarging it, scan by setting a higher resolution thanthe recommended one above.385
Data FormatsYou can select a data format when saving scanned images. You should specify the most suitable dataformat according to how you want to use
Placing Items (When Scanning from a Computer)Learn how to place items on the platen of your scanner or printer. Place items correctly according to the
format other than PDF, scan by specifying the dataformat.Placing Multiple Items:Allow 0.4 inch (1 cm) or more space between the edges(diagonally strip
Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers.Important• Multiple users cannot scan a
• In an in-house network environment, the 5222 port must be released. For confirmation instructions,contact the network administrator.39
TroubleshootingThe Machine Cannot Be Powered OnPrinting Does Not StartPaper Does Not Feed Properly/"No Paper" Error OccursPrint Results Not
Problems with Network CommunicationProblems with the Machine While Using with NetworkCannot Detect a Machine on a NetworkOther Problems with Network39
Problems with the Machine While Using with NetworkThe Machine Stopped Working SuddenlyPrinting Speed Is SlowCannot Use the Machine on Replacing an Acc
The Machine Stopped Working SuddenlyCannot Communicate with the Machine over the Wireless LANCannot Communicate with the Machine Using the Access Poin
Check10 Make sure that the firewall of the security software is disabled.If the firewall function of your security software is turned on, a message ma
Check7 Make sure that there is no source of radio wave interference in your vicinity.If a device (e.g. microwave oven) using the same frequency bandwi
Printing Speed Is SlowCheck1 The machine may be printing out a large job issued from another computer.Check2 Make sure that the radio status is good a
Cannot Use the Machine on Replacing an Access Point orChanging Its settingsWhen you replace an access point, perform network setup of the machine agai
Cannot Detect a Machine on a NetworkCannot Detect the Machine When Setting up Network CommunicationThe Machine Cannot Be Detected in the Wireless LAN3
Cannot Detect the Machine When Setting up NetworkCommunicationIf the machine could not be detected on the network when setting up the network communic
When Printing Becomes Faint or Colors Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133Maintenance Procedur
Preparations Before Using Canon Inkjet Cloud Printing CenterTo use the Canon Inkjet Cloud Printing Center, you need to follow the steps described belo
Cannot Detect the Machine during Wireless LAN Setup: Check 1Are the computer and network device (router, access point, etc.) configuredand can the com
Cannot Detect the Machine during Wireless LAN Setup: Check 2Does the firewall function of your security software or operation system forcomputer inter
Cannot Detect the Machine during Wireless LAN Setup: Check 3Check the settings of the access point.Check the settings of the access point for the netw
The Machine Cannot Be Detected in the Wireless LANCheck1 Make sure that the machine is turned on.Check2 Make sure that the Wi-Fi lamp is lit on the op
Check11 Make sure that the firewall of the security software is disabled.If the firewall function of your security software is turned on, a message ma
Other Problems with NetworkForgot an Access Point Name, SSID, or a Network KeyThe Message Is Displayed on the Computer Screen During SetupThe Administ
Forgot an Access Point Name, SSID, or a Network KeyCannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP orWPA
Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumericcharacters, or a 64-character hexadecimal number).Eith
The Message Is Displayed on the Computer Screen During SetupThe Enter Password Screen Is Displayed During SetupThe Screen for Setting the Encryption I
The Administrator Password Set to the Machine Was ForgottenInitialize the machine settings.Initializing the Machine SettingsAfter initializing the mac
Important• There are character restrictions for the e-mail address, as shown below.• You can use up to 255 alphanumeric characters consisting of singl
Checking Information about the NetworkChecking the IP Address or the MAC Address of the MachineChecking the IP Address or the MAC Address of the Compu
2. Start Network Utility.3. Click the Ping button.4. Make sure that Send only XX pings (XX are numbers) is selected.5.Enter the IP address of the targ
How to Restore the Machine's Network Settings to Factory DefaultImportant• Note that initialization erases all network settings on the machine, a
Problems with PrintingPrinting Does Not StartPaper JamsPaper Does Not Feed Properly/"No Paper" Error OccursCopying/Printing Stops Before It
Printing Does Not StartCheck1 Make sure that the power plug is securely plugged in, then press the ON buttonto turn the machine on.While the ON lamp i
Paper JamsWhen paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on thecomputer screen automatically. Take the approp
Paper Does Not Feed Properly/"No Paper" Error OccursCheck1 Make sure that paper is loaded.Loading PaperCheck2 Make sure of the following whe
Check7 Clean the paper feed roller.Cleaning the Paper Feed RollerNote•Cleaning the paper feed roller will wear the roller, so perform this procedure o
Copying/Printing Stops Before It Is CompletedCheck1 Is the paper loaded?Make sure that paper is loaded.If the machine has run out of paper, load paper
Problems with Printing QualityPrint Results Not SatisfactoryInk Is Not Ejected419
9.In the user information entry screen, enter your Password, and select NextEnter your password for logging in to the Canon Inkjet Cloud Printing Cent
Print Results Not SatisfactoryIf the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm thepaper and p
To avoid direct exposure to air, it is recommended that you store the paper in an album, plastic folder,photo frame, etc.421
Cannot Print to End of JobCheck Is the space of your computer's hard disk sufficient?Delete unnecessary files to free disk space.422
No Printing Results/Printing Is Blurred/Colors Are Wrong/WhiteStreaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks423
Check1 Did you confirm the paper and print quality settings?Print Results Not SatisfactoryCheck2 Print the Nozzle Check Pattern and perform any necess
Cleaning the Platen Glass and Document CoverCheck7 Make sure that the original is properly loaded on the platen glass.Loading OriginalsCheck8 Is the o
Colors Are UnclearCheck1 Is the Nozzle Check Pattern printed properly?Print the Nozzle Check Pattern to determine whether the ink ejects properly from
Lines Are MisalignedCheck1 Did you confirm the paper and print quality settings?Print Results Not SatisfactoryCheck2 Perform Print Head Alignment.If p
Printed Paper Curls or Has Ink Blots Printed Paper Has Ink Blots Printed Paper CurlsCheck1 Did you confirm the paper and print quality settings?Print
Paper Is Smudged/Printed Surface Is Scratched Paper Is SmudgedThe Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is ScratchedCh
Important• There are character restrictions for the Password, as shown below.• The password needs to be between 8 and 32 characters long, using single
2.Check that the paper is now flat.We recommend printing curl-corrected paper one sheet at a time.Note•Depending on the media type, the paper may be s
Note•Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.Check8 Is the inside of the machine dirty?When
Back of the Paper Is SmudgedCheck1 Did you confirm the paper and print quality settings?Print Results Not SatisfactoryCheck2 Perform the Bottom Plate
Colors Are Uneven or Streaked Colors Are Uneven Colors Are StreakedCheck1 Did you confirm the paper and print quality settings?Print Results Not Satis
Aligning the Print HeadNote• If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignmentmanually referring
Ink Is Not EjectedCheck1 When a FINE cartridge runs out of ink, replace it with a new one.Check2 Is the FINE cartridge installed properly?If the FINE
Problems with ScanningProblems with ScanningScan Results Not Satisfactory436
Problems with ScanningScanner Does Not WorkScanner Driver Does Not StartError Message Appears and the Scanner Driver Screen Does Not AppearCannot Scan
Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer
Scanner Driver Does Not StartCheck 1 Make sure that the scanner driver is installed.If not installed, install the scanner driver from the web page.Che
11. Specify the Time zone setting, and select NextSelect your region on the list. If you cannot find your region on the list, select the one closest t
Error Message Appears and the Scanner Driver Screen Does NotAppearCheck 1 Make sure that your scanner or printer is turned on.Check 2 Turn off your sc
Cannot Scan Multiple Items at One TimeCheck 1 Make sure that the items are placed correctly.Placing Items (When Scanning from a Computer)Check 2 Check
Cannot Scan Properly with Auto ScanCheck 1 Make sure that the items are placed correctly.Placing Items (When Scanning from a Computer)Check 2 Multiple
Slow Scanning SpeedCheck 1 To view the image on a monitor, set the output resolution to around 150 dpi. Toprint, set it to around 300 dpi.ResolutionCh
"There is not enough memory." Message Is DisplayedCheck 1 Exit other applications and try again.Check 2 Reduce the resolution or output size
Computer Stops Operating during ScanningCheck 1 Restart the computer, reduce the output resolution and scan again.ResolutionCheck 2 Delete unnecessary
Scanned Image Does Not OpenCheck If the data format is not supported by the application, scan the image again andselect a popular data format such as
Scan Results Not SatisfactoryScan Quality (Image Displayed on the Monitor) Is PoorScanned Image Is Surrounded by Extra White AreasCannot Scan at the C
Scan Quality (Image Displayed on the Monitor) Is PoorCheck 1 If the image is jagged, increase the scanning resolution, or select TIFF or PNGin Data Fo
Scanned Image Is Surrounded by Extra White AreasCheck Specify the scan area.Manually specify the scan area when there are white margins or unwanted ar
The registration is complete. A registration completion message is displayed.When you select the OK button in the message, the login screen is display
Cannot Scan at the Correct SizeCheck Make sure that the items are placed correctly.Placing Items (When Scanning from a Computer)450
Item Is Placed Correctly, but the Scanned Image Is SlantedCheck When Document or Magazine is selected for Select Source, deselect theCorrect slanted t
Scanned Image Is Enlarged (Reduced) on the Computer MonitorCheck 1 Change the display setting in the application.Refer to the application's manua
Problems with the MachineThe Machine Cannot Be Powered OnThe Machine Turns Off UnintentionallyCannot Connect to Computer with a USB Cable ProperlyCann
The Machine Cannot Be Powered OnCheck1 Press the ON button.Check2 Make sure that the power plug is securely plugged into the power cordconnector of th
The Machine Turns Off UnintentionallyCheck Deactivate the setting to turn the unit off automatically.The machine turns off automatically according to
Cannot Connect to Computer with a USB Cable ProperlyPrinting or Scanning Speed Is Slow/Hi-Speed USB Connection Does NotWorkIf your system environment
Cannot Communicate with the Machine with USB ConnectionCheck1 Make sure that the machine is turned on.Check2 Make sure that the USB cable is connected
FINE Cartridge Holder Does Not Move to the Position for ReplacingCheck1 Is the ON lamp off?Check if the ON lamp is lit.The FINE cartridge holder will
Problems with Installation/DownloadingCannot Install the MP DriversUninstalling IJ Network Tool459
Canon Inkjet Cloud Printing Center windowThis section describes the Canon Inkjet Cloud Printing Center screens that are displayed on yoursmartphone, t
Cannot Install the MP DriversDownload the driver from the support page of our website, then reinstall it.460
Uninstalling IJ Network ToolFollow the procedure below to uninstall IJ Network Tool from your computer.Important• Even if IJ Network Tool is uninstall
About Errors/Messages DisplayedIf an Error OccursA Message Is DisplayedError Message Appears on a PictBridge (Wireless LAN) Compliant Device462
If an Error OccursWhen an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshootingmessage is displayed autom
15 flashes The FINE cartridge cannot be recognized. 168216 flashes The ink has run out. 1688Support Code Corresponding to the Number of Alternate Flas
Click Here to SearchFor details on how to resolve errors without Support Codes, see A Message Is Displayed.465
A Message Is DisplayedThis section describes some of the errors or messages.Note• A Support Code (error number) is displayed on the computer for some
• If you do not agree to participate in the survey program:Click Do not agree. The confirmation screen will be closed, and the survey at that time is
Error Message Appears on a PictBridge (Wireless LAN) CompliantDeviceThe following are the possible errors that may occur when printing directly from a
"No ink"/"Ink cassette error" Check the number of how many the Alarmlamp flashes and take the appropriate actionto resolve the err
Create new accountA new registration will be added to the Canon Inkjet Cloud Printing Center.System requirementsThis displays the system requirements
If You Cannot Resolve the ProblemIf you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller ofthe machin
Support Code ListThe support code appears on the computer screen when an error occurs."Support Code" means the error number and appears with
Support Code List (When Paper Is Jammed)If the paper is jammed, remove it following the procedure appropriate for each case.• If you can see the jamme
1300CausePaper is jammed in the paper output slot or in the rear tray.ActionRemove the jammed paper following the procedure below.Note• If you need to
Paper Is Jammed inside the MachineIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from therear tray, or
4.Hold the jammed paper with your hands.If the paper is rolled up, pull it out.5.Pull the paper slowly not to tear it, then pull the paper out.6. Make
7.Close the cover.All print jobs in the queue are canceled. Reprint if necessary.Note•When reloading the paper, confirm that you are using the paper s
In Other CasesMake sure of the following:Check1 Are there any foreign objects around the paper output slot?Check2 Are there any foreign objects in the
1000CauseThere is no paper in the rear tray.ActionReload the paper on the rear tray and press the machine's Black or Color button.478
1200CauseThe cover is open.ActionClose the cover and wait for a while.Do not close it while you are replacing a FINE cartridge.479
(3) Right context menu(4) Display area(5) Menu area(1) Left context menuWhen you select , the Mng. printer screen of the Manage users screen appears.
1203CauseThe cover is opened while printing is in progress.ActionIf paper is left inside the machine, remove the paper slowly with both hands and clos
1401CauseThe FINE cartridge is not installed.ActionInstall the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Contact
1403CauseThe FINE cartridge cannot be recognized.ActionReplace the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Con
1485CauseAppropriate ink cartridge is not installed.ActionPrinting cannot be executed because the ink cartridge is not compatible with this machine.In
1682CauseThe FINE cartridge cannot be recognized.ActionReplace the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Con
1684CauseThe ink cartridge cannot be recognized.ActionPrinting cannot be executed because the ink cartridge may not be installed properly or may not b
1686CauseThe ink may have run out.ActionThe function for detecting the remaining ink level will be disabled since the ink level cannot be correctlydet
1688CauseThe ink has run out.ActionReplace the ink cartridge and close the cover.If printing is in progress and you want to continue printing, press t
168ACauseThe FINE cartridge is not installed properly, or the FINE cartridge not compatible with this machine isinstalled.ActionRetract the output tra
1700CauseThe ink absorber is almost full.ActionPress the machine's Black or Color button to continue printing. Contact the service center.489
This displays the date and time the printer information was last updated. refreshes the information.• Copy appsSelect this to copy apps added in the s
1701CauseThe ink absorber is almost full.ActionPress the machine's Black or Color button to continue printing. Contact the service center.490
1890CauseThe protective material for the FINE cartridge holder or the tape may remain attached to the holder.ActionMake sure that the protective mater
2900CauseScanning the print head alignment sheet has failed.ActionPress the machine's Black or Color button to dismiss the error. Check the follo
2901CausePrinting of the print head alignment pattern is complete and the machine is in waiting for scanning thesheet.ActionProceed to scan the printe
4100CauseThe specified data cannot be printed.ActionWhen you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computerscreen, m
4102CauseThe media type and paper size are not set correctly.ActionPress the machine's Stop button to cancel printing, change the media type or p
4103CauseCannot perform printing with the current print settings.ActionPress the machine's Stop button to cancel printing.Then change the print s
5011CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
5012CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
5100CausePrinter error has occurred.ActionCancel printing and turn off the machine.Then confirm the following.• Confirm that there are no materials (e
Connecting the Machine to the Computer Using a USB Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . 182When Detecting the Printers Have th
Manage users screenFrom the Manage users screen, you can check user information registered to the Canon Inkjet CloudPrinting Center, delete users, add
5200CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
5400CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
5700CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
5B00CausePrinter error has occurred.ActionContact the service center.503
5B01CausePrinter error has occurred.ActionContact the service center.504
6000CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6500CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6800CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6801CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6900CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
• SortThis displays the screen to sort registered apps.You can use the buttons to change the display order of apps. When you finish sorting,press
6901CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6902CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6910CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6911CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6930CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6931CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6932CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6933CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6936CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6937CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
• Help/legal notices*The description of the Canon Inkjet Cloud Printing Center screen and various reminders aredisplayed.• Log out*This opens the Lo
6938CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6940CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6941CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6942CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6943CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6944CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6945CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
6946CausePrinter error has occurred.ActionTurn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back i
B201CauseAn error requiring you to contact the service center has occurred.ActionTurn off the machine, and unplug the power cord of the machine from t
B202CauseAn error requiring you to contact the service center has occurred.ActionTurn off the machine, and unplug the power cord of the machine from t
On the Search apps screen, the apps that you can register by using the Canon Inkjet CloudPrinting Center are displayed by category.◦ When you select
B203CauseAn error requiring you to contact the service center has occurred.ActionTurn off the machine, and unplug the power cord of the machine from t
B204CauseAn error requiring you to contact the service center has occurred.ActionTurn off the machine, and unplug the power cord of the machine from t
not support your model. : Can be used with genuine Canon ink.• Properties*This screen displays the status of the printer that is currently selected.Y
(5) Notices area(6) Information area(7) Global navigation area(8) Display area(1) Mng. printer (Select printer) buttonWhen you select the Mng. printer
• Display update date/time of the printer information*This displays the date and time the printer information was last updated. refreshes the informat
Set the Destination printer and the Source printer. Then select OK.(2) Manage users buttonWhen you select the Manage users button, the Manage users sc
• Sort (Apps)This displays the list of registered apps in the Display area.Drag the app to change the order.When you finish sorting, press the Set so
◦ When you select , the details of the app are displayed.When you select / , you can choose to register or unregister the app.Note• Description of
Printing with Easy Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238Paper Set
(5) Notices areaThis displays the latest notice. Nothing is displayed in this area if there is no notice.When you select Notice list, you can display
61
Using Canon Inkjet Cloud Printing CenterWhen the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and usethe s
Important• The available functions differ depending on the app.• The printing procedure differs depending on the app.• You need to get the account and
4.In the displayed image list, select the image that you want to print, and then select Next5. Make the necessary print settings, and then select Prin
6.A print job completion message appears, and printing startsTo continue printing, select Continue, and perform the operation from Step 3.To end the p
Adding a PrinterWith one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers.The procedure for adding a printer
Note• When you access the service from Remote UI, the Printer registration ID is enteredautomatically.5.Enter the Password for the account you obtaine
Troubleshooting Canon Inkjet Cloud Printing CenterIf an app cannot be installedIf the registered app is not in the Apps listIf the information is not
If you are unable to log in correctly even after entering the correctpassword in iOS or MacIf you are using iOS or Mac, and the password contains the
Delete the Unnecessary Canon IJ Printer from the Printer List. . . . . . . . . . . . . . . . . . . . . . . 293Before Installing the Printer Driver. .
Printing with Google Cloud PrintThe printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by GoogleInc.).By using G
Preparations for Printing with Google Cloud PrintTo print with Google Cloud Print, you need to get Google account and register the printer with Google
2. Remote UI startup3. Select Google Cloud Print setup -> Register with Google Cloud PrintNote•If you have already registered the printer with Goog
Printing from Computer or Smartphone with Google Cloud PrintWhen you send print data with Google Cloud Print, the printer receives the print data and
• Depending on the device sending the print data, you may not select the print settings when sendingthe print data with Google Cloud Print.74
Checking Printer InformationYou can use your smartphone, tablet, or computer to check the Printer status and execute utility functionsfrom apps such a
Printer statusThis function displays printer information such as the remaining ink amount, the status, and detailederror information.You can also conn
Online Storage Integration FunctionThe printer can integrate with online storage services such as Evernote.Integration with Online Notetaking Service
Print Easily from a Smartphone or Tablet with PIXMA PrintingSolutionsUse PIXMA Printing Solutions to easily print photos saved on a smartphone or tabl
Printing with Windows RTWhen you use Windows RT, printing is easy because you simply connect this printer to the network.For information about connect
Useful Information on Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382Adjust
Overview of the MachineSafety GuideSafety PrecautionsRegulatory and Safety InformationMain Components and Basic OperationsMain ComponentsAbout the Pow
Safety GuideSafety PrecautionsRegulatory and Safety Information81
Safety PrecautionsChoosing a location• Do not install the machine in a location that is unstable or subject to excessive vibration.• Do not install th
Regulatory and Safety InformationFor models containing lithium battery• Dispose of used batteries according to the local regulations.• Risk of explosi
Users in CanadaThis device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to thefollowing two conditions:(1) this
Korisnici u SrbijiOvaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu saWEEE Direktivom (2012/19/EU) i nacio
Energy Star®The Energy Star® programme is a voluntary scheme to promote the development and purchase ofenergy efficient models, which help to minimise
Main Components and Basic OperationsMain ComponentsAbout the Power Supply of the Machine87
Main ComponentsFront ViewRear ViewInside ViewOperation Panel88
Front View(1) document coverOpen to load an original on the platen glass.(2) paper supportOpen to load paper in the rear tray.(3) paper guideAlign wit
Paper Is Smudged/Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429Back of the Paper Is Smudg
(8) operation panelUse to change the settings of the machine or to operate it.Operation Panel(9) platen glassLoad an original here.90
Rear View(1) power cord connectorPlug in the supplied power cord.(2) USB portPlug in the USB cable to connect the machine with a computer.Important• D
Inside View(1) FINE cartridge (ink cartridges)A replaceable cartridge that integrates print head and ink tank.(2) FINE cartridge holderInstall the FIN
Operation Panel* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.(1) ON buttonTurns the power on or off. B
(5) Alarm lampLights or flashes when an error occurs. When performing machine maintenance or machine settings,options can be selected according to the
About the Power Supply of the MachineConfirming that the Power Is OnTurning the Machine On and OffNotice for the Power Plug/Power CordNotice for Unplu
Confirming that the Power Is OnThe ON lamp is lit when the machine is turned on.Note• It may take a while for the machine to start printing immediatel
Turning the Machine On and OffTurning on the machine1. Press the ON button to turn on the machine.The ON lamp flashes and then remains lit.Confirming
Note• You can set the machine to automatically turn off when no operations are performed or no printjobs are sent to the machine for a certain interva
Notice for the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual describ
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