Canon PIXMA G3400 User Manual

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G3000 series
Online Manual
Printer Functions
Overview
Printing
Scanning
Troubleshooting
English
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Summary of Contents

Page 1 - Online Manual

G3000 seriesOnline ManualPrinter FunctionsOverviewPrintingScanningTroubleshootingEnglish

Page 2 - Contents

Cannot Complete Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513Paper Is Bl

Page 3

7. Enter NicknameEnter any user name that you want to use.Important• The user name entry field has the following character restrictions:•The user name

Page 4

The main registration is complete, and a registration completion e-mail is sent.Note• When you use MAXIFY Cloud Link, a cookie for the selected user i

Page 5

• To set Multiuser mode without sending a notification e-mail, select Cancel.Troubleshooting Canon Inkjet Cloud Printing Center102

Page 6

Troubleshooting Canon Inkjet Cloud Printing CenterIf an app cannot be installedIf the registered app is not in the Apps listIf the information is not

Page 7

If your model has monochrome LCD monitorOn the printer operation panel, select the Setup button, and then select Web service setup ->Connection s

Page 8

If the problem is not resolved, use the printer driver from your computer to perform the print job and checkwhether the data can be printed normally o

Page 9

Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHYUse Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or t

Page 10

Printing with Windows RTWhen you use Windows RT 8.1 or a later version, printing is easy because you simply connect this printer tothe network.For inf

Page 11

Checking Printer InformationYou can check the printer status and change the printer settings using the web browser on your smartphone,tablet, or compu

Page 12

For "XXX.XX.X.XXX", enter the IP address that you checked in the "IP Address" column on the networksetting information sheet.When

Page 13

USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560Cannot

Page 14 - Using This Online Manual

Printer statusThis function displays printer information such as the status and detailed error information.You can also connect to the ink purchase si

Page 15 - Trademarks and Licenses

Online Storage Integration FunctionThe printer can integrate with online storage services such as Evernote.Integration with Online Notetaking Service

Page 16

Handling Paper, Originals, Ink Tanks, etc.Loading PaperLoading Plain Paper / Photo PaperLoading EnvelopesLoading OriginalsLoading Originals on the Pla

Page 17

Loading PaperLoading Plain Paper / Photo PaperLoading Envelopes113

Page 18

Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (

Page 19

4.Slide the paper guides (D) to open them, and load the paper in the center of the rear trayWITH THE PRINT SIDE FACING YOU.5.Slide the paper guides (D

Page 20

Note•Do not load sheets of paper higher than the load limit mark (G).Note• When printing, select the size and type of the loaded paper on the print se

Page 21

Loading EnvelopesYou can load Envelope DL and Envelope Com 10.The address is automatically rotated and printed according to the envelope's direct

Page 22

4.Slide the paper guides (D) to open them, and load the envelopes in the center of the reartray WITH THE ADDRESS SIDE FACING YOU.The folded flap of th

Page 23 - Search Tips

E: Rear sideF: Address sideNote• Do not load envelopes higher than the load limit mark (G).Note• When printing, select the size and type of the loaded

Page 24

2900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6072901. . . .

Page 25 - Using the Machine

Loading OriginalsLoading Originals on the Platen GlassOriginals You Can Load120

Page 26 - Windows 8.1) is used

Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Originals Y

Page 27 - 9. Click Print (I)

Important• After loading the original on the platen glass, be sure to close the document cover before starting tocopy or scan.122

Page 28 - Click Print (K)

Originals You Can LoadItem DetailsTypes of originals - Text document, magazine, newspaper- Printed photo, postcard, business card, disc (BD/DVD/CD, et

Page 29 - Copying Originals

Refilling Ink TanksRefilling Ink TanksChecking Ink Status124

Page 30

Refilling Ink TanksCheck the remaining ink level with the ink tank indicator on the front of the machine. If the ink level is nearthe lower limit line

Page 31 - Printer Functions

Important•Do not place any object on the document cover. It will fall into the rear tray when the scanningunit / cover is opened and cause the machine

Page 32

Important•Carefully remove the tank cap of the ink tank. Ink on the inside of the tank cap may spatterwhen removing it.5.Take a new ink bottle out of

Page 33 - Organize Images Easily

Important• When removing the bottle cap, avoid squeezing the sides of the ink bottle. Hold the ink bottle asshown in the figure above. If you push the

Page 34 - Other Various Functions

Note•When inserting the tank cap, be careful not to twist the tank cap rubber.9.Close the ink tank cover.Important• If you cannot properly close the i

Page 35

6945. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6406946. . . .

Page 36 - Available Connection Methods

Press down and immediately release the Black button or the Color button. The Alarm lampgoes off and the remaining ink level notification function is d

Page 37 - USB Connection

When an ink tank is out of ink, promptly refill it.Ink Tips131

Page 38

Checking Ink StatusCheck ink status with the ink tank indicator on the front of the machine.When ink reaches the upper limit line (A), ink is full.Whe

Page 39

C: Alarm lampD: Ink lampInk lamp lights and Alarm lamp lights:Color ink and/or black ink has run out.Refill ink tanks with ink.Note• For details on th

Page 40

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

Page 41

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadCleaning

Page 42

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

Page 43

Step4 Clean the print head deeply.From the machineCleaning the Print Head DeeplyFrom the computerCleaning the Print Heads (Windows)Cleaning the Print

Page 44

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

Page 45

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in patte

Page 46 - When Using Web Service

Using This Online ManualSymbols Used in This DocumentTouch-enabled Device Users (Windows)Symbols Used in This DocumentWarningInstructions that, if ign

Page 47 - Computer

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

Page 48

Cleaning the Print Head DeeplyIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the p

Page 49 - Smartphone or tablet

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

Page 50

Important• Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,it may not be scanned properly.• If th

Page 51

Performing Maintenance Functions from Your Computer (Mac OS)Cleaning the Print HeadsCleaning Inside the PrinterCleaning the Paper Feed RollersPrinting

Page 52 - Printing procedure

Cleaning the Print HeadsThe print head cleaning and deep cleaning functions allow you to clear up clogged print head nozzle.Perform print head cleanin

Page 53

1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility2. Click the Deep Cleaning iconWhen the dialog opens, select the ink group for

Page 54

◦ Visually check whether the remaining ink levels are insufficient.If System Cleaning is run when the remaining ink levels are insufficient, it may tr

Page 55

Cleaning Inside the PrinterTo prevent smudges on the back side of the paper, perform bottom plate cleaning.Also perform bottom plate cleaning if ink s

Page 56

Cleaning the Paper Feed RollersCleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to thepaper feed ro

Page 57 - Mng. printer screen

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

Page 58

Printing a Nozzle Check PatternThe nozzle check function allows you to check whether the print head is working properly by printing anozzle check patt

Page 59 - Manage users screen

Aligning the Print HeadWhen you perform head position adjustment, errors in the print head adjustment position are corrected andconditions such as col

Page 60 - Group management screen

Aligning the Print Head PositionPrint head alignment corrects the installation positions of the print head and improves deviated colors andlines.This

Page 61

Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable verticalstreaks.(A) Least noticeable vertical s

Page 62

Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeablehorizontal stripes.(A) Least noticeable horizont

Page 63 - Advanced management screen

Aligning the Print Head Position AutomaticallyPrint head alignment corrects the installation positions of the print head and improves deviated colors

Page 64 - (2) Select printer

CleaningCleaning the Exterior of the MachineCleaning the Platen Glass and Document CoverCleaning the Paper Feed RollerCleaning the Inside of the Machi

Page 65 - (4) Right context menu

Cleaning the Exterior of the MachineBe sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently.Smoo

Page 66

Cleaning the Platen Glass and Document CoverImportant• Be sure to turn off the power and unplug the power cord before cleaning the machine.• Do not us

Page 67 - (6) Menu area

Cleaning the Paper Feed RollerIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean t

Page 68

Version 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."License"

Page 69

Cleaning the Inside of the Machine (Bottom Plate Cleaning)Remove stains from the inside of the machine. If the inside of the machine becomes dirty, pr

Page 71

OverviewSafetySafety PrecautionsRegulatory InformationMain Components and Their UseMain ComponentsPower SupplyChanging SettingsChanging Printer Settin

Page 72

Canceling a Print JobMachine Handling PrecautionsKeeping Print Quality HighTransporting Your PrinterLegal Restrictions on Scanning/CopyingSpecificatio

Page 73

SafetySafety PrecautionsRegulatory Information164

Page 74

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Page 75

Regulatory InformationUsers in the U.S.A.FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10430 (Contains FCC Approved WLAN Module K30365)Th

Page 76

(1) this device may not cause interference, and (2) this device must accept any interference, includinginterference that may cause undesired operation

Page 77

unsachgemäße Umgang mit Altgeräten kann aufgrund potentiell gefährlicher Stoffe, die generell mitElektro- und Elektronik-Altgeräten in Verbindung steh

Page 78

Sólo para la Unión Europea y el Área Económica Europea (Noruega,Islandia y Liechtenstein)Este símbolo indica que este producto no debe desecharse con

Page 79

3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor herebygrants to You a perpetual, worldwide, non-excl

Page 80

ritiro della vecchia apparecchiatura elettrica al momento dell'acquisto di una nuova, o un impiantoautorizzato al riciclaggio dei rifiuti di appa

Page 81

Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία καιΛιχτενστάιν)Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μ

Page 82

laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Lisäksi tuotteen asianmukainenhävittäminen säästää luonnonvaroja. Lisätie

Page 83

Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nemkezelhető háztartási hulladékként. A terméket a k

Page 84

spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:www.canon-europe.com/weee.Üksnes Euroopa Liit

Page 85

veiksmingo gamtos išteklių naudojimo. Jei reikia daugiau informacijos, kaip šalinti tokias atliekas, kad josbūtų toliau perdirbamos, kreipkitės į savo

Page 86

Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu reziduurile menajere, înconformitate cu Directiva DEEE (Directiva privind deşe

Page 87

Environmental InformationReducing your environmental impactPower Consumption and Operational ModesThe amount of electricity a device consumes depends

Page 88 - Set up Security code

Main Components and Their UseMain ComponentsPower Supply178

Page 89

Main ComponentsFront ViewRear ViewInside ViewOperation Panel179

Page 90 - Select Facebook app

appropriateness of using or redistributing the Work and assume any risks associated with Yourexercise of permissions under this License.8. Limitation

Page 91

Front View(1) document coverOpen to load an original on the platen glass.(2) paper supportOpen to load paper in the rear tray.(3) paper guidesAlign wi

Page 92

(7) platen glassLoad an original here.(8) operation panelUse to change the settings of the machine or to operate it.Operation Panel181

Page 93 - What is a Security code?

Rear View(1) USB portPlug in the USB cable to connect the machine with a computer.Important• Do not touch the metal casing.• Do not plug in or unplug

Page 94 - Adding a Printer

Inside View(1) ink tank coversOpen to refill ink tanks.(2) scanning unit / coverScans originals. Open to refill ink tanks or to remove jammed paper.(3

Page 95 - PRO-500 series

Operation Panel* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.(1) ON buttonTurns the power on or off.Tu

Page 96

Flashes:Printing or scanning over wireless LAN. Also flashes while configuring the wireless LANconnection.(5) Alarm lampLights or flashes when an erro

Page 97 - Adding a user

Power SupplyConfirming that the Power Is OnTurning the Machine On and OffNotice for the Power Plug/Power CordNotice for Unplugging the Power Cord186

Page 98

Confirming that the Power Is OnThe ON lamp is lit when the machine is turned on.Note• It may take a while for the machine to start printing immediatel

Page 99

Turning the Machine On and OffTurning on the machine1. Press the ON button to turn on the machine.The ON lamp flashes and then remains lit.Confirming

Page 100 - Important

Note• You can set the machine to automatically turn off when no operations are performed or no printjobs are sent to the machine for a certain interva

Page 101 - Printer user privileges

* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and thefollowing disclaimer in the documentation a

Page 102

Notice for the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual describ

Page 103 - If an app cannot be installed

Notice for Unplugging the Power CordTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON butto

Page 104 - If you cannot print

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope

Page 105

Changing Printer Settings from Your Computer (Mac OS)Registering a Changed Printing ProfileChanging the remaining ink level notification settingManagi

Page 106

Registering a Changed Printing ProfileYou can name and register the printing profile you made in the Print Dialog. The registered printing profilecan

Page 107 - Printing with Windows RT

Deleting Unnecessary Printing Profile1. Select the printing profile to be deletedIn the print dialog, select Show Presets... in the Presets section. T

Page 108 - Checking Printer Information

Changing the remaining ink level notification settingYou can switch the remaining ink level notification setting and reset the remaining ink level cou

Page 109

Click OK.When the confirmation message appears, click OK.The remaining ink level notification counter is reset.Important• When you reset the remaining

Page 110

Managing the Printer PowerThis function allows you to manage the printer power from the printer driver.The procedure for managing the printer power is

Page 111 - Settings

When the confirmation message appears, click OK.The setting is enabled after this. When you want to disable this function, select Disable from the lis

Page 112

ContentsUsing This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Trademarks and Licenses. . . .

Page 113 - Loading Paper

Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of SunMicrosystems, Inc. in the U.S. and other countries.Redis

Page 114

Reducing the Printer NoiseThe silent function allows you to reduce the operating noise of this printer. Select when you wish to reducethe operating no

Page 115

Important• You can set the quiet mode from the operation panel of the printer or the printer driver.No matter how you use to set the quiet mode, the m

Page 116

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.The procedure for configuring Custom Settings is as

Page 117 - Loading Envelopes

Changing Settings from Operation PanelQuiet settingTurning on/off Machine Automatically203

Page 118

Quiet settingEnable this function on the machine if you want to reduce the operating noise, such as when printing atnight.Follow the procedure below t

Page 119

Turning on/off Machine AutomaticallyYou can enable the machine to turn on/off automatically considering the environment.Turning on Machine Automatical

Page 120 - Loading Originals

Initializing Machine SettingsYou can initialize the machine settings.Important• For Windows:When using the machine over wireless LAN, note that initia

Page 121

Disabling Wireless LAN FunctionFollow the procedure below to disable the wireless LAN.1. Make sure machine is turned on.2. Press and hold Wi-Fi button

Page 122

Network ConnectionNetwork Connection Tips208

Page 123 - Originals You Can Load

Network Connection TipsDefault Network SettingsCannot Proceed beyond Printer Connection Screen/Connect Cable ScreenAnother Printer Found with Same Nam

Page 124 - Refilling Ink Tanks

Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts andTelecommunications.All rights reserved.Redistribution

Page 125

Default Network SettingsLAN Connection DefaultsItem DefaultEnable/disable Wireless LAN EnableSSID BJNPSETUPCommunication mode InfrastructureWireless L

Page 126

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Page 127

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the machin

Page 128

Printing Network SettingsUse the operation panel to print the machine's current network settings.Important• The network settings printout contain

Page 129

Subnet Mask Subnet mask XXX.XXX.XXX.XXXDefault Gateway Default gateway XXX.XXX.XXX.XXXTCP/IPv6 TCP/IPv6 Enable/DisableLink Local Address Link local ad

Page 130 - Notes on ink bottles

Channel Channel 3Encryption Encryption method AESAuthentication Authentication method WPA2-PSKTCP/IPv4 TCP/IPv4 EnableIP Address IP address XXX.XXX.XX

Page 131 - Ink Tips

*2 Network status is only printed when IPv6 is enabled.*3 Network status is only printed when IPv6 and IPsec settings are enabled.216

Page 132 - Checking Ink Status

Network Communication (Mac OS)Checking and Changing Network SettingsNetwork Communication Tips217

Page 133

Checking and Changing Network SettingsIJ Network ToolCanon IJ Network Tool ScreenCanon IJ Network Tool MenusChanging Settings in Wireless LAN SheetCha

Page 134 - Maintenance

IJ Network ToolIJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installedwhen the machine is se

Page 135

IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OFSUCH DAMAGE.The following applies only to products supporting Wi-Fi.(

Page 136 - Maintenance Procedure

Canon IJ Network Tool ScreenThis section describes the items displayed on the Canon IJ Network Tool screen.1.UtilitiesModifies the settings of the mac

Page 137 - Misaligned:

Note• This item has the same function as Refresh in the View menu.4. Configuration...Enabled when Utilities is selected. Click to display the Configur

Page 138

Canon IJ Network Tool MenusThis section describes the menus in Canon IJ Network Tool.1. Canon IJ Network Tool menuAbout Canon IJ Network ToolDisplays

Page 139

Set up printer's direct connection...You can change or check the direct connection (access point mode) settings.Changing Settings in Direct Conne

Page 140 - Cleaning the Print Head

Changing Settings in Wireless LAN SheetTo change the wireless network settings of the printer, connect the printer and the computer with a USBcable te

Page 141 - This takes about 3 minutes

AirPort Network (Infra)Connects the printer to the wireless LAN with a wireless router.Direct ConnectionConnects external wireless communication devic

Page 142 - Aligning the Print Head

If a network password (WEP) has not been set, the WEP Details screen is displayedautomatically. To change WEP settings set before, click Configuration

Page 143

1. Detected Wireless Routers:The signal strength from the wireless router, encryption type, name of wireless router, and the radiochannel can be check

Page 144

Changing WEP Detailed SettingsNote• This function is not available depending on the printer you are using.To change the wireless network settings of t

Page 145 - Cleaning the Print Heads

Key Format ASCII 5 characters 13 charactersHexadecimal (Hex) 10 digits 26 digits2. Key Length:Select either 64 bit or 128 bit.3.Key Format:Select eith

Page 146 - System Cleaning

Enter keywords in the search window and click (Search).You can search for target pages in this guide.Entry example: "(your product's model

Page 147 - Related Topic

Changing WPA/WPA2 Detailed SettingsNote• This function is not available depending on the printer you are using.To change the wireless network settings

Page 148 - Cleaning Inside the Printer

• If the printer cannot communicate with the computer after the encryption type of the printer wasswitched, make sure encryption types for the compute

Page 149 - Roller Cleaning

Changing Settings in Wired LAN SheetNote• This function is not available depending on the printer you are using.• Enable the wired LAN setting of the

Page 150 - Nozzle Check

Changing Settings in Admin Password SheetNote• You cannot change the settings when using the direct connection (access point mode).1. Start up IJ Netw

Page 151

6. Click OK.A screen is displayed asking you for confirmation before the settings are sent to the printer. If you clickOK, the settings are sent to th

Page 152 - Print Head Alignment

Monitoring Wireless Network StatusNote• This function is not available depending on the printer you are using.• When using the machine over the wired

Page 153

In general, connection performance decreases for communications through walls or betweendifferent floors. Adjust the locations to avoid such situation

Page 154

Changing Settings in Direct ConnectionNote• This function is not available depending on the printer you are using.• Depending on the printer you are u

Page 155

Important•You cannot change the encryption method or password depending on the printer you are using.•If you cannot change the settings from the scree

Page 156 - Cleaning

Initializing Network SettingsImportant• Note that initialization erases all network settings on the machine, and printing or scanning operationfrom a

Page 157

Note• The displayed screen varies depending on your product.• Searching for Application FunctionsEnter your application's name and a keyword for

Page 158

Viewing Modified SettingsThe Confirmation screen is displayed after you modified the printer settings on the Configuration screen.When you click OK on

Page 159

Network Communication TipsUsing Card Slot over NetworkTechnical TermsRestrictions241

Page 160

Using Card Slot over NetworkNote• This function is not available depending on the printer you are using. To make sure whether thisfunction is availabl

Page 161

Restrictions on Card Slot Use over Network• You cannot write data to a memory card in the card slot over a network. You can only read data from amemor

Page 162 - Overview

Technical TermsIn this section, technical terms used in the manual are explained.ABCDFIKLMNPRSTUWA• Access point modeThe machine is used as a wireless

Page 163

• AirPort Network (Infra)Client computer and machine setup where all wireless communications pass through a wirelessrouter.• Authentication MethodThe

Page 164 - Regulatory Information

• Direct connection (Access point mode)The machine is used as a wireless router to connect external wireless communication devices (e.g.computers, sma

Page 165

K• Key FormatSelect either ASCII or Hex as the Password (WEP) key format. The character that can be used for theWEP key differs depending on the selec

Page 166

P• Password (WEP)/Password (WEP Key)An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decryptdata sent over wirele

Page 167

Example:IP Address: 192.168.127.123Subnet Mask: 255.255.255.0Subnet Mask Address: 192.168.127.0T• TCP/IPSuite of communications protocols used to conn

Page 168 - Liechtenstein)

Using the MachinePrinting Photos from a ComputerCopying Originals25

Page 169 - Islàndia i Liechtenstein)

WPA defines the following authentication methods: WPA Personal that can be used without anauthentication server, plus WPA Enterprise that do require a

Page 170

RestrictionsIf you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you shouldset a network key (WEP or WPA/WPA

Page 171 - Λιχτενστάιν)

Ensuring Optimal Printing ResultsInk TipsPrinting TipsBe Sure to Make Paper Settings after Loading PaperCanceling a Print JobMachine Handling Precauti

Page 172

Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing.During initial setup, some of the in

Page 173

Printing TipsCheck the machine status before printing!• Is the print head OK?If a print head nozzle is clogged, print will be faint and papers will be

Page 174

Be Sure to Make Paper Settings after Loading PaperIf the media type setting is not the one for the loaded paper, printing results may not be satisfact

Page 175

Canceling a Print JobNever press the ON button!If you press the ON button while printing is in progress, the print data sent from the computer queues

Page 176 - Korisnici u Srbiji

Machine Handling PrecautionsDo not place any object on the document cover!Do not place any object on the document cover. It will fall into the rear tr

Page 177 - Environmental Information

Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th

Page 178 - Main Components and Their Use

Transporting Your PrinterWhen relocating the machine for changing your living place or repairing it, make sure of the following.Important• You cannot

Page 179 - Main Components

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.This section uses windows displayed when the Windows 8.

Page 180 - Front View

5. Unplug the printer cable from the computer and from the machine, then unplug the powercord from the machine.6. Use adhesive tape to secure all the

Page 181

Legal Restrictions on Scanning/CopyingIt may be unlawful to make copies of, scan, print, or use reproductions of the following documents.The list prov

Page 182 - Rear View

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

Page 183 - Inside View

* With the Print Head and ink tanks installed.Print Head/Ink Total 1472 nozzles (BK 320 nozzles, C/M/Y each 384 nozzles)Copy SpecificationsMultiple co

Page 184 - Operation Panel

Minimum System RequirementsConform to the operating system's requirements when higher than those given here.WindowsOperating System Windows 10, W

Page 185

• In an in-house network environment, the 5222 port must be open. Contact the networkadministrator for details.Information in this guide is subject to

Page 186 - Power Supply

Information about PaperMedia Types You Can UsePaper Load LimitMedia Types You Cannot UsePrinting AreaPrinting AreaOther Sizes than Letter, Legal, Enve

Page 187

Media Types You Can UseTo get the best printing result, choose paper suitable for printing. Canon provides various types of papersuitable for document

Page 188 - Turning off the machine

Note• Only the following sizes may be printed from the operation panel.• A4, LetterStandard sizes:• Letter• Legal• A5• A4• B5• KG/4"x6"(10x1

Page 189

Paper Load LimitCommercially Available PapersMedia Name Rear Tray Paper Output TrayPlain Paper (including recycled paper)*1 Approx. 100 sheets(10 shee

Page 190

The Guide Menu screen is displayed.Note•The number and types of icons displayed vary depending on your region, the registered printer/scanner and the

Page 191

20 sheets: 4" x 6" (10 x 15 cm)Paper for printing business documents:Media Name <Model No.> Rear Tray Paper Output TrayHigh Resolution

Page 192 - Changing Settings

Media Types You Cannot UseDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe machine to

Page 193 - Reducing the Printer Noise

Printing AreaPrinting AreaOther Sizes than Letter, Legal, EnvelopesLetter, LegalEnvelopes272

Page 194

Printing AreaTo ensure the best print quality, the machine allows a margin along each edge of media. The actual printablearea will be the area inside

Page 195

Other Sizes than Letter, Legal, EnvelopesSize Printable Area (width x height)A5 5.56 x 7.95 inches (141.2 x 202.0 mm)A4 8.00 x 11.38 inches (203.2 x 2

Page 196

Letter, LegalSize Printable Area (width x height)Letter 8.00 x 10.69 inches (203.2 x 271.4 mm)Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended

Page 197

EnvelopesSize Recommended Printing Area (width x height)Envelope DL 4.06 x 7.20 inches (103.2 x 183.0 mm)Envelope Com 10 3.85 x 8.04 inches (97.9 x 20

Page 198

Administrator PasswordDepending on the printer you are using, an administrator password is specified at the time of purchase.The password is either &q

Page 199

AuthenticationEnter the password when the authentication screen is displayed.Administrator PasswordYou need to enter the user name as well as the pass

Page 200

Where Serial Number Is LocatedThe printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumericcharacters (fo

Page 201

10.Specify the number of copies, your machine name, media type, etc. (J).11.Click Print (K).For Mac OS:Click OK when the confirmation message appears,

Page 202

List of Function for Each ModelSee below to check the models you can/cannot use the card slot via a network.MG seriesMX series / MB series / E series

Page 203 - Quiet setting

MX series / MB series / E series / P series / iP series / iX series / iB series /PRO series / G seriesModel name Using the card slot via a networkMX s

Page 204

PrintingPrinting from Computer Printing from Smartphone/Tablet282

Page 205

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (Mac OS Printer Driver)Printing Us

Page 206 - Initializing Machine Settings

Printing from Application Software (Mac OS Printer Driver)Printing with Easy Setup BasicVarious Printing MethodsChanging the Print Quality and Correc

Page 207

Printing with Easy SetupThe simple setup procedure for carrying out appropriate printing on this printer is as follows:1. Check that the printer is tu

Page 208 - Network Connection

5.Select Quality & Media from the pop-up menu6.Select the media typeFor Media Type, select the same paper type loaded in the printer.286

Page 209 - Network Connection Tips

7.Select the print qualityFor Print Quality, select High, Standard, or Draft according to your purpose.Important•The print quality settings that can b

Page 210 - Default Network Settings

Important• If you check the Do not show again check box when a guide message is displayed before printingstarts, this will stop any more guide message

Page 211

Paper Settings on the Printer DriverWhen you use this printer, selecting a media type that matches the print purpose will help you achieve thebest pri

Page 212 - LAN Connection

Copying OriginalsThis section describes how to load originals and copy them to plain paper.1. Open the paper support (A).2. Pull out the paper output

Page 213 - Printing Network Settings

Various Printing MethodsSetting the Number of Copies and Printing OrderSetting the Stapling MarginExecute Borderless PrintingScaling the Printing to F

Page 214

Setting the Number of Copies and Printing OrderCollate pages + Reverse Collate pages + Normal ReverseThe procedure for specifying the number of copies

Page 215

5.Complete the setupClick Print.When you execute print, the specified number of copies will be printed with the specified printing order.Important• Wh

Page 216

Setting the Stapling MarginThe procedure for setting the margin width and the staple side is as follows:1.Select Margin from the pop-up menu on the Pr

Page 217 - Network Communication Tips

Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight

Page 218

Important•When the Amount of Extension slider is set to the rightmost position, the back side of thepaper may become smudged.4.Complete the setupClick

Page 219 - IJ Network Tool

Important• When the amount of extension is decreased, an unexpected margin may be produced on the print,depending on the size of the paper.Note• When

Page 220 - Canon IJ Network Tool Screen

Scaling the Printing to Fit the Paper SizeThe procedure for printing a document that is automatically enlarged or reduced to fit the page size to beus

Page 221 - 4. Configuration

5. Complete the setupClick Print.When you execute print, the document will be enlarged or reduced to fit to the page size.298

Page 222 - Canon IJ Network Tool Menus

Scaled PrintingThe procedure for printing a document with pages enlarged or reduced is as follows:1.Select the printerIn the Page Setup Dialog, select

Page 223 - 4. Help menu

Online Storage Integration Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Handling Paper, Originals, I

Page 224

6. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with thealignment mark (F).7.Close the document cover gently.8.Press the Black but

Page 225

Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.The procedure for perfor

Page 226 - • Wireless Routers Screen

Flip horizontallySelect this check box to reverse left and right of the document.4.Complete the setupClick Print.When you execute print, the specified

Page 227

Setting Up Envelope PrintingThe procedure for performing envelope printing is as follows:1. Load envelope into printer2. Select paper size in print di

Page 228 - 64 bit 128 bit

Printing on PostcardsThis section describes the procedure for postcard printing.1. Load postcard on the printer2. Select paper size in the Print Dialo

Page 229

Setting Paper Dimensions (Custom Size)You can specify the height and width of paper when its size cannot be selected from the Paper Size menu.Such a p

Page 230

Changing the Print Quality and Correcting Image DataSetting the Print Quality Level (Custom)Printing a Color Document in MonochromeSpecifying Color Co

Page 231 - Personal)

Setting the Print Quality Level (Custom)The print quality level can be set in the Custom.The procedure for setting the print quality level is as follo

Page 232

Printing a Color Document in MonochromeThe procedure for printing a color document in monochrome is as follows:1.Select Quality & Media from the p

Page 233

Specifying Color CorrectionYou can specify the color correction method suited to the type of document to be printed.Normally, the printer driver adjus

Page 234 - Enter Password Screen

Related TopicsOptimal Photo Printing of Image DataAdjusting Colors with the Printer DriverPrinting with ICC Profiles (Specifying an ICC Profile from t

Page 235

Printer FunctionsConnect Wirelessly with Ease in "Access Point Mode"Print Photos Easily Using My Image GardenPrint Items with Easy-PhotoPrin

Page 236

Optimal Photo Printing of Image DataWhen people print images taken with digital cameras, they sometimes feel that the printed color tones differfrom t

Page 237

Adjusting Colors with the Printer DriverYou can specify the color correction function of the printer driver to print with color tints that most people

Page 238

Printing with ICC Profiles (Specifying an ICC Profile from theApplication Software)When you print from Adobe Photoshop, Canon Digital Photo Profession

Page 239 - Initializing Network Settings

Specifying Color CorrectionAdjusting Color BalanceAdjusting BrightnessAdjusting IntensityAdjusting Contrast313

Page 240 - Viewing Modified Settings

Printing with ICC Profiles (Specifying an ICC Profile from thePrinter Driver)Print from an application software that cannot identify or specify input

Page 241

Adjusting Color BalanceYou can adjust the color tints when printing.Since this function adjusts color balance of the output by changing the ink ratios

Page 242 - Using Card Slot over Network

3. Complete the setupClick Print.When you execute print, the document is printed with the adjusted color balance.Important• When the Grayscale Printin

Page 243

Adjusting BrightnessYou can change the brightness of the overall image data during printing.This function does not change pure white or pure black but

Page 244 - Technical Terms

Important• If you select ColorSync for Color Matching, then the Brightness appears grayed out and isunavailable.Related TopicsSetting the Print Qualit

Page 245

Adjusting IntensityYou can dilute (brighten) or intensify (darken) the colors of the overall image data during printing.The following sample shows the

Page 246

Connect Wirelessly with Ease in "Access Point Mode"The machine supports "access point mode" in which you can connect to the machin

Page 247

Important• If you select ColorSync for Color Matching, then the Intensity appears grayed out and is unavailable.Related TopicsSetting the Print Qualit

Page 248

Adjusting ContrastYou can adjust the image contrast during printing.To make the differences between the light and dark portions of images greater and

Page 249

Important• If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable.Related TopicsSetting the Print Quality

Page 250

Overview of the Printer DriverCanon IJ Printer DriverHow to Open the Printer Driver Setup WindowPage Setup DialogPrint DialogQuality & MediaColor

Page 251 - Restrictions

Canon IJ Printer DriverThe Canon IJ printer driver (called printer driver below) is a software that is installed on your computer forprinting data wit

Page 252

How to Open the Printer Driver Setup WindowYou can display the printer driver setup window from the application software you are using.Opening the Pag

Page 253

Page Setup DialogIn the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in theprinter or the scaling ratio.

Page 254 - Printing Tips

Print DialogIn the Print dialog, you can set paper type and print quality to start printing.To open the Print dialog, you typically select Print... fr

Page 255

LayoutYou can set page layout printing.Use Reverse page orientation to change the paper orientation, and use Flip horizontally to printa mirror image

Page 256 - Canceling a Print Job

Quality & MediaThis dialog allows you to create a basic print setup in accordance with the paper type. Unless specialprinting is required, normal

Page 257 - Machine Handling Precautions

Print Photos Easily Using My Image GardenOrganize Images EasilyIn My Image Garden, you can register the names of people and events to photos.You can o

Page 258 - Keeping Print Quality High

When you check the check box, both monochrome and color documents will be printed in monochrome.When printing a color document, be sure to uncheck the

Page 259 - Transporting Your Printer

Color OptionsThis dialog allows you to adjust the print color as you like. If the color of the printed image is not asexpected, adjust the properties

Page 260

Use the printer driver only when adjusting the color balance slightly. To change the color balancesignificantly, use the application software.Brightne

Page 261

Borderless PrintingThis dialog allows you to adjust the amount of the document that extends off the paper when borderlessprinting is performed.Amount

Page 262 - Specifications

MarginThis dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper.MarginSpecify the amount of margin sp

Page 263 - Network Specifications

Canon IJ Printer UtilityThe Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer.What You Can Do w

Page 264 - Minimum System Requirements

Note• To operate the Canon IJ Printer Utility, you must first turn on the printer.• Depending on the items selected, the computer communicates with th

Page 265

Opening the Canon IJ Printer UtilityTo open the Canon IJ Printer Utility, follow the steps below.1. Open System Preferences, and select Printers &

Page 266 - Information about Paper

Maintenance of this PrinterCleaning the Print HeadsCleaning Inside the PrinterCleaning the Paper Feed RollersPrinting a Nozzle Check PatternAligning t

Page 267 - Media Types You Can Use

Display the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print dat

Page 268 - Notes on Storing Paper

Place Photos AutomaticallyDelightful items are created easily as the selected photos are placed automatically according to thetheme.Other Various Func

Page 269 - Paper Load Limit

Deletes the specified print job.Stops printing the specified document.Resumes printing the specified document.Displays the print job information.Stops

Page 270

Deleting the Undesired Print JobIf the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jo

Page 271 - Media Types You Cannot Use

Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri

Page 272 - Printing Area

Updating the Printer DriverObtaining the Latest Printer DriverDelete the Unnecessary Canon IJ Printer from the Printer ListBefore Installing the Print

Page 273

Obtaining the Latest Printer DriverBy updating the printer driver to the latest version of the printer driver, unresolved problems may be solved.You c

Page 274

Delete the Unnecessary Canon IJ Printer from the Printer ListA Canon IJ Printer that you no longer use can be deleted from the printer list.Before del

Page 275 - Letter, Legal

Before Installing the Printer DriverThis section describes the items that you should check before installing the printer driver. You should alsorefer

Page 276 - Envelopes

Installing the Printer DriverYou can access our web site through the Internet and download the latest printer driver for your model.The procedure for

Page 277 - Administrator Password

Printing Using Canon Application SoftwareMy Image Garden GuideEasy-PhotoPrint+ Guide348

Page 278 - Authentication

My Image Garden GuideYou can learn about the operations and screens of MyImage Garden.For Windows:Latest VersionMy Image Garden V3.3.x/V3.2.xIt is rec

Page 279

Print Items with Easy-PhotoPrint+ (Web Application)You can easily create and print personalized items such as calendars and collages, anytime and anyw

Page 280 - MG series

Printing Using a Web ServiceUsing PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud Print350

Page 281 - PRO series / G series

Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,

Page 282 - Printing

Printing with Google Cloud PrintThe machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by GoogleInc.).By using G

Page 283 - Printing from Computer

Deleting Machine from Google Cloud PrintLAN connection with the machine and internet connection are required to delete the machine fromGoogle Cloud Pr

Page 284 - Updating the Printer Driver

Getting Google AccountTo print with Google Cloud Print, you need to get Google account and register the machine with GoogleCloud Print in advance.Note

Page 285 - Printing with Easy Setup

Registering Machine with Google Cloud PrintThe machine can be registered to Google Cloud Print with the following two methods.Registration Using Googl

Page 286 - Select the media type

3. Select Web service connection setup -> Google Cloud Print setup -> Register withGoogle Cloud Print.Note• If you have already registered the m

Page 287

Printing from Computer or Smartphone with Google Cloud PrintWhen you send print data with Google Cloud Print, the machine receives the print data and

Page 288

2. Start Google Chrome browser on your computer.3. Select Sign in to Chrome... from (Chrome menu).4. Log in to your Google account.5.Select Print...

Page 289 - Commercially available papers

Sending Print Data without Going through InternetThis section describes the operation to send print data from Google Chrome browser on the computer.Th

Page 290

Available Connection MethodsThe following connection methods are available on the machine.Wireless Connection• With a wireless router• Without a wirel

Page 291

7.Select Canon G3000 series in Local Destinations.8.Select Print.When the preparation for printing with Google Cloud Print is complete, the machine re

Page 292

Deleting Machine from Google Cloud PrintIf the machine's owner changes or if you want to re-register the machine, delete it from Google Cloud Pri

Page 293 - Setting the Stapling Margin

4. When confirmation screen to delete machine is displayed, select Yes.362

Page 294 - Execute Borderless Printing

Printing from Smartphone/TabletPrinting Directly from Smartphone/TabletPrinting Using a Web Service363

Page 295

Printing Directly from Smartphone/TabletPrinting from a Device Equipped with Windows 10 MobileUsing Machine with Access Point Mode364

Page 296

Using Machine with Access Point ModeYou can connect devices (e.g. computer, smartphone, or tablet) to the machine by two methods below.• Wireless conn

Page 297

• WPA2-PSK (AES) is applied as the default security setting. However, you can change the securitysetting and the password using IJ Network Tool.If you

Page 298 - 5. Complete the setup

Note• For more on printing or scanning from a device via wireless LAN, refer to the device's or application'sinstruction manual.Changing Mac

Page 299 - Scaled Printing

Printing Using a Web ServiceUsing PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud Print368

Page 300 - Page Layout Printing

Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,

Page 301 - Complete the setup

◦ Connection methods vary depending on the wireless router type.◦ When the connection between a device and a wireless router is completed and (Wi-Fi

Page 302 - Setting Up Envelope Printing

Printing with Google Cloud PrintThe machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by GoogleInc.).By using G

Page 303 - Printing on Postcards

Deleting Machine from Google Cloud PrintLAN connection with the machine and internet connection are required to delete the machine fromGoogle Cloud Pr

Page 304

CopyingMaking Copies on Plain Paper Basics Switching Page Size between A4 andLetter372

Page 305

Making Copies on Plain PaperLoad the original on the platen glass to copy on A4 sized plain paper.1. Make sure machine is turned on.2. Load A4 or Lett

Page 306 - Related Topics

Switching Page Size between A4 and LetterYou can switch the size of paper loaded in the front tray between A4 and Letter.This setting is useful if you

Page 307 - Click Print

ScanningScanning from Computer (Windows) Scanning from Computer (Mac OS)Scanning Using Smartphone/Tablet375

Page 308 - Specifying Color Correction

Scanning from Computer (Windows)Using IJ Scan UtilityScanning Using Application Software (ScanGear)Other Scanning MethodsIJ Network Scanner Selector E

Page 309

Scanning from Computer (Mac OS)Using IJ Scan UtilityUsing Scanner DriverScanning TipsPositioning Originals (Scanning from Computer)Network Scan Settin

Page 310 - Color Management

Using IJ Scan UtilityWhat Is IJ Scan Utility (Scanner Software)?Starting IJ Scan UtilityEasy Scanning with Auto Scan BasicsScanning DocumentsScanning

Page 311

What Is IJ Scan Utility (Scanner Software)?IJ Scan Utility is an application that allows you to easily scan documents, photos, etc.You can complete fr

Page 312 - Application Software)

Direct Connection (Windows XP)Restrictions(Appears in a new window)1. If the Wi-Fi lamp (A) on the printer is flashing, press the Stop button (B).2.Pr

Page 313

Important• Some functions are available only when My Image Garden is installed.Note• Refer to "Settings Dialog" for how to set the applicati

Page 314 - Printer Driver)

Starting IJ Scan UtilityNote• If you have more than one scanner or have changed the connection from USB connection to networkconnection, set up the ne

Page 315 - Adjusting Color Balance

Easy Scanning with Auto ScanYou can scan easily by automatically detecting the item type.Important• The following types of items may not be scanned co

Page 316

Scanning DocumentsYou can scan items placed on the platen with settings suitable for documents.1. Place the item on the platen.Positioning Originals (

Page 317 - Adjusting Brightness

Scanning PhotosYou can scan photos placed on the platen with settings suitable for photos.1. Place the photo on the platen.Positioning Originals (Scan

Page 318

Scanning with Favorite SettingsYou can scan items placed on the platen with your favorite settings saved beforehand.This is convenient for saving freq

Page 319 - Adjusting Intensity

Scanning Originals Larger than the Platen (Image Stitch)You can scan the left and right halves of an item larger than the platen and combine them back

Page 320

5. Make sure that Scan from Left is selected in Scan Direction.6.Place the item that is to be displayed on the left side of the screen face-down on th

Page 321 - Adjusting Contrast

Note• Click Cancel to cancel the scan.8. Place the item that is to be displayed on the right side of the screen face-down on theplaten.9.Click Start S

Page 322

Note• Select the Adjust cropping frames checkbox to specify the area to be saved.Adjusting Cropping Frames in the Image Stitch Window• To scan an item

Page 323

5. Select the network name (SSID) you want to use, then click Connect.6.Enter the Password (Network key), then click Connect.7.When connection is comp

Page 324 - Canon IJ Printer Driver

The combined image is saved.Note• Refer to "Image Stitch Window" for details on the Image Stitch window.• You can make advanced scan setting

Page 325 - Opening the Print Dialog

Adjusting Cropping Frames in the Image Stitch Window"Cropping" is the act of selecting the area you want to keep in an image and discarding

Page 326 - Page Setup Dialog

Scanning Multiple Originals at One TimeYou can scan two or more photos (small items) placed on the platen at one time and save each imageindividually.

Page 327 - Print Dialog

5.Select Select Source according to the items to be scanned.6. Select Auto scan for Paper Size, then click OK.393

Page 328

The IJ Scan Utility main screen appears.Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document

Page 329 - Quality & Media

Saving after Checking Scan ResultsYou can check the scan results, then save the images to a computer.Important• You cannot check the scan results befo

Page 330

The IJ Scan Utility main screen appears.Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document

Page 331 - Color Options

You can change the image order or file save options in the Save Settings dialog.Note•The default save folder is the Pictures folder.7. Click OK.Scanne

Page 332

Sending Scanned Images via E-mailYou can send scanned images via e-mail.Note• The screens for scanning photos are used as examples in the following de

Page 333 - Borderless Printing

Note• You can add e-mail clients to use for attachments from the pop-up menu.• If None (Attach Manually) is selected, manually attach scanned and save

Page 334

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164Safety Prec

Page 335 - Canon IJ Printer Utility

RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect

Page 336

The IJ Scan Utility main screen appears.Note•Refer to the following pages for details on the setting items in the Settings dialog.Settings (Auto Scan)

Page 337

Extracting Text from Scanned Images (OCR)Scan text in scanned magazines and newspapers and display it in your text editor.Note• You can extract text w

Page 338 - Maintenance of this Printer

4. Select Start OCR for Application Settings, then select the application in which you wantto display the result.Note• If a compatible application is

Page 339 - Stops printing all documents

The IJ Scan Utility main screen appears.Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document

Page 340

• Documents placed upside down or documents with text in the wrong orientation (rotatedcharacters)• Documents containing special fonts, effects, itali

Page 341

IJ Scan Utility ScreensIJ Scan Utility Main ScreenSettings DialogSettings (Auto Scan) DialogSettings (Document Scan) DialogSettings (Photo Scan) Dialo

Page 342 - Notes on Adding a Printer

IJ Scan Utility Main ScreenFrom the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ ScanUtility folder, and t

Page 343

DriverAllows you to make image corrections and color adjustments when scanning.Scan/save settings and the response after scanning can be specified in

Page 344

Settings DialogThere are two tabs in the Settings dialog: (Scanning from a Computer) and (General Settings).When you click a tab, the view in the

Page 345

Settings (Auto Scan) DialogClick Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog.In the Settings (Auto Sc

Page 346

• If you connect a device and the printer using Direct Connection, Internet connection may becomeunavailable depending on your environment. In that ca

Page 347 - Installing the Printer Driver

• Reflective disc labels may not be scanned as expected.• Place items to be scanned on the platen correctly. Otherwise, items may not be scanned corre

Page 348 - Easy-PhotoPrint+ Guide

Positioning Originals (Scanning from Computer)JPEG Image QualityYou can specify the image quality of JPEG files.PDF CompressionSelect the compression

Page 349

Note• To add an application or folder to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify th

Page 350 - Printing Using a Web Service

Settings (Document Scan) DialogClick Document Scan on the (Scanning from a Computer) tab to display the Settings (DocumentScan) dialog.In the Settin

Page 351 - Using PIXMA/MAXIFY Cloud Link

Color ModeSelect the color mode in which to scan the item.Paper SizeSelect the size of the item to be scanned.When you select Custom, a screen in whic

Page 352

Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon whereuneven gradation or a stripe pattern appears when

Page 353

• Documents with patterned backgroundsIn that case, select the Check scan results checkbox and rotate the image in the SaveSettings dialog.(2) Save Se

Page 354 - Getting Google Account

JPEG Image QualityYou can specify the image quality of JPEG files.Important• This appears only when JPEG/Exif is selected in Data Format.Create a PDF

Page 355

Start OCRSelect this when you want to convert text in the scanned image into text data.You can specify the application from the pop-up menu.Do not sta

Page 356

Settings (Photo Scan) DialogClick Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog.In the Settings (Phot

Page 357

Easy Scan with the Auto FunctionBy using the auto function of IJ Scan Utility, you can scan easily by automatically detecting the item type.Refer to t

Page 358

Note• Click Defaults to restore the specified settings to the default settings.ResolutionSelect the resolution of the item to be scanned.The higher th

Page 359

Note• With network connection, scanning may take longer than usual when you set TIFF or PNG inData Format.JPEG Image QualityYou can specify the image

Page 360 - Select Print

InstructionsOpens this guide.DefaultsYou can restore the settings in the displayed screen to the default settings.422

Page 361 - Deletion Using Google Chrome

Settings (Custom Scan) DialogClick Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan)dialog.In the Settings (Cu

Page 362

Important• Item types supported by Auto are photos, postcards, business cards, magazines, newspapers,documents, and BD/DVD/CD.• To scan the following

Page 363

ResolutionNote• Only Auto is available when Select Source is Auto.• Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Setti

Page 364

Reduce moireReduces moire patterns.Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon whereuneven gradati

Page 365 - Enabling Access Point Mode

• Resolution is outside the range of 300 dpi to 600 dpi• Font size is outside the range of 8 points to 48 points• Documents containing special fonts,

Page 366 - Connecting Device to Machine

PDF CompressionSelect the compression type for saving PDF files.StandardIt is recommended that you normally select this setting.HighCompresses the fil

Page 367

Send to a folderSelect this when you also want to save the scanned images to a folder other than the one specified inSave in.You can specify the folde

Page 368

Scan Originals Larger than the PlatenBy using the stitch function of IJ Scan Utility, you can scan the left and right halves of an item larger than th

Page 369

Settings (Scan and Stitch) DialogClick Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan andStitch) dialog.In the

Page 370

Note• To reduce moire, set Select Source to Magazine or select the Reduce moire checkbox inImage Processing Settings.Color ModeSelect the color mode i

Page 371

Save inDisplays the folder in which to save the scanned images. To add a folder, select Add... from the pop-up menu, then click (Plus) in the displa

Page 372

Save to a subfolder with current dateSelect this checkbox to create a current date folder in the folder specified in Save in and savescanned images in

Page 373 - Making Copies on Plain Paper

Settings (Driver) DialogClick Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog.In the Settings (Driver) dialog,

Page 374

Important• When the Settings dialog is displayed from My Image Garden, this option does not appear.Data FormatSelect the data format in which to save

Page 375 - Scanning

Enable large image scansSelect this checkbox to scan images up to 21000 pixels x 30000 pixels and 1.8 GB.Important• When this checkbox is selected, yo

Page 376

InstructionsOpens this guide.DefaultsYou can restore the settings in the displayed screen to the default settings.437

Page 377 - Network Scan Settings

Settings (General Settings) DialogClick the (General Settings) tab to display the Settings (General Settings) dialog.In the Settings (General Settin

Page 378

Folder to Save Temporary FilesDisplays the folder in which to save images temporarily. Click Browse... to specify the destinationfolder.InstructionsOp

Page 379 - Integrate with Applications

Scan Multiple Originals at One TimeBy using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time andsave ea

Page 380

Network Selection ScreenYou can select the scanners or printers to be used for scanning or printing over a network from yourcomputer.Network Selection

Page 381 - Starting IJ Scan Utility

Save Settings DialogSelect the Check scan results checkbox in Save Settings of the Settings dialog to display the SaveSettings dialog after scanning.Y

Page 382 - Easy Scanning with Auto Scan

(3) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil

Page 383 - Scanning Documents

• When Black and White is selected in Color Mode, this option does not appear.Create a PDF file that supports keyword searchSelect this checkbox to co

Page 384 - Scanning Photos

Image Stitch WindowClick Stitch in the IJ Scan Utility main screen to display the Image Stitch window.You can scan the left and right halves of an ite

Page 385 - Scanning starts

Scan from RightDisplays the first scanned image on the right side.Scan Image 1Start Scanning Image 1Scans the first item.Scan Image 2Start Scanning Im

Page 386

Adjust cropping framesYou can adjust the scan area in preview.If no area is specified, the image of the size selected in Select Output Size will be sa

Page 387 - Click Start Scanning Image 1

When no image has been scanned:After scanning the first item by clicking Start Scanning Image 1:The image is scanned in the direction specified in Sca

Page 388

Related TopicScanning Originals Larger than the Platen (Image Stitch)448

Page 389 - Click Save

Using Scanner DriverYou can scan by starting the scanner driver from various applications.Refer to Help of Mac OS for how to scan.Note• Refer to "

Page 390

Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,

Page 391 - Deleting Cropping Frames

Image Corrections and Color AdjustmentsYou can correct images and adjust colors using the scanner driver.Important• When image correction or color adj

Page 392 - Not Using Auto Scan:

DocumentApplies Image Adjustment suitable for text documents.Note• If the image is not adjusted properly with Auto, specify the item type.• The color

Page 393

Grain CorrectionUse this function to reduce graininess (roughness) in photos taken with high-speed or sensitized film,etc.NoneGraininess will not be r

Page 394 - Click Custom

• How to place the item depends on your model and the item to be scanned.Unsharp MaskEmphasizes the outline of the subjects to sharpen the image.Desc

Page 395

General Notes (Scanner Driver)The scanner driver is subject to the following restrictions. Keep these points in mind when using the scannerdriver.Scan

Page 396 - Click Photo

Updating the Scanner DriverObtaining the Latest Scanner DriverBefore Installing the Scanner DriverInstalling the Scanner Driver455

Page 397 - 7. Click OK

Obtaining the Latest Scanner DriverUpgrading your current scanner driver to the latest scanner driver may solve some problems you haveexperienced.To o

Page 398 - The Settings dialog appears

Before Installing the Scanner DriverCheck the following points before installing the scanner driver. Check these also when you cannot install thescann

Page 399 - Click OK

Installing the Scanner DriverAccess our website via the Internet to download the latest scanner driver.Follow these steps to install the downloaded sc

Page 400

Scanning TipsResolutionData Formats459

Page 401 - Click Document Scan

Notice for Web Service PrintingWhen Using Web Service• Canon does not guarantee the continuity and reliability of the web services provided, the avail

Page 402

ResolutionThe data in the image you have scanned is a collection of dots carrying information about brightness andcolor. The density of these dots is

Page 403 - Click Document

Note• When you will be printing the scanned image by enlarging it, scan by setting a higher resolution thanthe recommended one above.461

Page 404

Data FormatsYou can select a data format when saving scanned images. You should specify the most suitable dataformat according to how you want to use

Page 405 - IJ Scan Utility Screens

Positioning Originals (Scanning from Computer)Learn how to place items on the platen of your scanner or printer. Place items correctly according to th

Page 406 - IJ Scan Utility Main Screen

the platen may be saved as PDF files. To save in aformat other than PDF, scan by specifying the dataformat.Placing Multiple Items:Allow 0.4 inch (1 cm

Page 407

Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers.Important• Multiple users cannot scan a

Page 408 - Settings Dialog

Scanning Using Smartphone/TabletThis machine supports the following scan functions.PIXMA/MAXIFY Cloud LinkPIXMA/MAXIFY Cloud Link is a web service pro

Page 409 - Settings (Auto Scan) Dialog

Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,

Page 410 - (2) Save Settings Area

TroubleshootingFrequently Asked Questions• Cannot Find Machine on Network• Cannot Find Machine on Wireless LAN•Printing Does Not Start• Paper Is Blank

Page 411 - (3) Application Settings Area

• Copying/Printing Stops• Print Results Are Unsatisfactory• No Ink Comes Out• Paper Jams• Paper Does Not Feed Properly/"No Paper" Error• Sca

Page 412

Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, orComputerBefore Using Canon Inkjet Cloud Printing CenterRegistering User Information to C

Page 413

Network Communication ProblemsCannot Find Machine on NetworkNetwork Connection ProblemsOther Network Problems470

Page 414

Cannot Find Machine on NetworkWhile performing machine setup:Cannot Find Machine on Printers on Network List ScreenCannot Find Machine on Check Printe

Page 415

Cannot Find Machine on Check Printer Settings ScreenIf the machine cannot be found on the Check Printer Settings screen during network communicationss

Page 416

Check 1: Cannot Find Machine on Check Printer Settings ScreenDuring Wireless LAN SetupCan you view any web pages on your computer?Make sure the comput

Page 417

Check 2: Cannot Find Machine on Check Printer Settings ScreenDuring Wireless LAN SetupDisable block in firewall function temporarily.The firewall of y

Page 418

Check 3: Cannot Find Machine on Check Printer Settings ScreenDuring Wireless LAN SetupCheck wireless router settings.Check wireless router network con

Page 419 - Settings (Photo Scan) Dialog

Check 4: Cannot Find Machine on Check Printer Settings ScreenDuring Wireless LAN SetupCheck wireless router configuration and make sure the machine is

Page 420

Cannot Find Machine on Printers on Network List ScreenThe machine could not be detected with the current setup method.Select the Setting printer could

Page 421

Cannot Proceed beyond Printer Connection Screen/Connect CableScreenIf you cannot proceed beyond the Printer Connection screen or the Connect Cable scr

Page 422 - Defaults

4. Turn off machine.5. Restart computer.6. Make sure you have no application software running.7. Redo setup according to instructions on Canon website

Page 423 - Settings (Custom Scan) Dialog

Before Using Canon Inkjet Cloud Printing CenterCanon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and a

Page 424

Cannot Find Machine on Wireless LANCheck1 Make sure machine is turned on.Check2 Make sure Wi-Fi lamp is lit on machine.If the Wi-Fi lamp is off, the w

Page 425

Canon IJ Network Tool Screen• For Mac OS:Canon IJ Network Tool ScreenCheck6 If searching for machine over a network, make sure machine is associated w

Page 426

If your security software's firewall is on, a message may appear warning you that Canon software is attemptingto access the network. If this warn

Page 427

Network Connection ProblemsMachine Suddenly Cannot Be UsedNetwork Key UnknownAdministrator Password Set for Machine UnknownMachine Cannot Be Used Afte

Page 428

Machine Suddenly Cannot Be UsedCannot Communicate with Machine Following Network Settings Change (Windows)Cannot Communicate with Machine via Wireless

Page 429

Check4 Make sure wireless signal is strong. Monitor signal status and move machineand wireless router as necessary.• For Windows:Monitoring Wireless N

Page 430

Note• To connect machine to Windows XP computer using cableless setup, follow these steps:Follow the procedure below to set up the machine and compute

Page 431

by building materials containing metal or concrete. If the machine cannot communicate with the computer overa wireless LAN due to a wall, place the ma

Page 432

Network Key UnknownWPA/WPA2 or WEP Key Set for Access Point Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Access Point U

Page 433

To communicate with a wireless router that uses automatically generated WEP keys, you must set themachine to use the key generated by the wireless rou

Page 434 - Settings (Driver) Dialog

Requirements for Canon Inkjet Cloud Printing Center operationComputerCPU x86 or x64 1.6 GHz or higherRAM 2 GB or higherMonitor displayResolution 1024

Page 435

Administrator Password Set for Machine UnknownInitialize the machine settings.Initializing Machine SettingsAfter initializing the machine settings, re

Page 436 - (2) Application Settings Area

Machine Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the machi

Page 437

With Encryption On, Cannot Communicate with Machine AfterChanging Encryption Type at Wireless RouterIf you change the encryption type for the machine

Page 438

Printing Is SlowCheck1 Machine may be printing or scanning a large job from another computer.Check2 Make sure machine is not placed too far away from

Page 439

Other Network ProblemsMessage Appears on Computer During SetupPackets Are Sent Constantly (Windows)Checking Network InformationRestoring to Factory De

Page 440 - Network Selection Screen

Message Appears on Computer During SetupEnter Password Screen Appears During SetupEncryption Settings Screen Appears When Access Point Selected from S

Page 441 - Save Settings Dialog

Encryption Settings Screen Appears When Access Point Selectedfrom Search ScreenThis screen appears automatically if the selected wireless router is en

Page 442 - (3) Save Settings Area

Packets Are Sent Constantly (Windows)When IJ Network Scanner Selector EX is enabled, it periodically transmits packets to check communicationwith the

Page 443

Checking Network InformationChecking Machine IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

Page 444 - Image Stitch Window

2. Make sure network interface used by computer is selected, and then click Advanced.Make sure Wi-Fi is selected as network interface.3. Check the IP

Page 445

IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219Cano

Page 446 - (4) Preview Area

Registering User Information to Canon Inkjet Cloud Printing CenterTo use the Canon Inkjet Cloud Printing Center, you need to follow the steps describe

Page 447

"XXX.XXX.XXX.XXX" is the IP address of the target device.A message such as the following appears.64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 t

Page 448

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the machine, making printing or scanning operation f

Page 449

Problems while Printing/Scanning from Smartphone/TabletCannot Print/Scan from Smartphone/Tablet502

Page 450

Cannot Print/Scan from Smartphone/TabletIf you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommuni

Page 451

Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)are identical with those of the wireless

Page 452

Check5 Have you entered proper password specified for access point mode?If the security setting of the access point mode is enabled, you need to enter

Page 453

Printing ProblemsPrinting Does Not StartPaper JamsPrint Results Are UnsatisfactoryNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" Er

Page 454 - Scanner Driver Restrictions

Printing Does Not StartCheck1 Make sure machine is securely plugged in and press ON button to turn it on.The ON lamp flashes while the machine is init

Page 455 - Updating the Scanner Driver

• For Mac OS:Make sure your machine's name is selected in Printer in the Print dialog.Note• To make the machine the one selected by default, sele

Page 456

In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon Utilities,Canon My Printer, Canon My Printer, and then select D

Page 457

Using Canon Inkjet Cloud Printing CenterWhen the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and usethe s

Page 458 - Installing the Scanner Driver

Paper JamsWhen paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on thecomputer screen automatically. Take the approp

Page 459

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

Page 460 - Resolution

Lines Incomplete or Missing (Windows)Images Incomplete or Missing (Windows)Ink Blots / Paper CurlPaper Is Smudged / Printed Surface Is ScratchedBack o

Page 461

Cannot Complete PrintingCheck1 Select setting not to compress printing data. (Windows)If you select the setting not to compress the printing data with

Page 462 - Data Formats

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Paper Is Blank Printing Is Blurry Colors Are Wrong514

Page 463

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Print nozzle check pattern and perform any n

Page 464

If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon servicecenter to request a repair.Important•Do not tilt

Page 465

Check4 When using paper with one printable surface, make sure paper is loaded withprintable side facing up.Printing on the wrong side of such paper ma

Page 466 - PIXMA/MAXIFY Cloud Link

Colors Are UnclearCheck1 Is nozzle check pattern printed properly?Print the nozzle check pattern to determine whether the ink ejects properly from the

Page 467

• When transporting the machine for repairing it, see Repairing Your Machine.Check2 When an ink tank runs out of ink, refill the ink tank.If the remai

Page 468 - Troubleshooting

Printing procedureThis section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.Important• The available functions d

Page 469 - Operation Problems

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Page 470 - Other Network Problems

Lines Incomplete or Missing (Windows)Check1 Are you using Page Layout Printing or Binding Margin function?When the Page Layout Printing or Binding mar

Page 471 - While using machine:

Images Incomplete or Missing (Windows)Check1 Select setting not to compress printing data.If you select the setting not to compress the printing data

Page 472

Ink Blots / Paper Curl Ink Blots Paper CurlCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 If intensity is set hi

Page 473 - During Wireless LAN Setup

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

Page 474

Leaving the paper loaded on the rear tray for a long time may cause the paper to curl. In this case, load thepaper with the other side facing up. It m

Page 475

To disable the Prevent paper abrasion function, press and hold the Stop button until the Alarm lampflashes 15 times, and then release the button and p

Page 476

Cleaning the Inside of the Machine (Bottom Plate Cleaning)Note• To prevent staining inside the machine, be sure to set the correct paper size.Check10

Page 477

Back of Paper Is SmudgedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform bottom plate cleaning to clean in

Page 478

Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in

Page 479 - 5. Restart computer

4.In the displayed image list, select the image that you want to print, and then select Next5. Make the necessary print settings, and then select Prin

Page 480

Uneven or Streaked Colors Uneven Colors Streaked ColorsCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Print nozz

Page 481

• If problem is not resolved after performing print head cleaning twice:Perform print head deep cleaning.• If problem is not resolved after performing

Page 482

No Ink Comes OutCheck1 Check the remaining ink level.Checking Ink StatusCheck2 Are print head nozzles clogged?Print the nozzle check pattern to determ

Page 483

If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon servicecenter to request a repair.Important•Do not tilt

Page 484 - Change (Windows)

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

Page 485

If the paper tears in the rear tray, see Paper Jams to remove it.If there are any foreign objects in the rear tray, be sure to turn off the machine, u

Page 486

Copying/Printing StopsCheck1 Is paper loaded?Make sure paper is loaded.If necessary, load paper.Check2 Do documents to be printed have many photograph

Page 487

Scanning Problems (Mac OS)Scanning ProblemsScan Results Are UnsatisfactoryIJ Scan Utility Error MessagesScanner Driver Error Messages537

Page 488 - Network Key Unknown

Scanning ProblemsScanner Does Not WorkScanner Driver Does Not StartError Message Appears and the Scanner Driver Screen Does Not AppearCannot Scan Mult

Page 489

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer

Page 490

6.A print job completion message appears, and printing startsTo continue printing, select Continue, and perform the operation from Step 3.To end the p

Page 491 - Changing Its Settings

Scanner Driver Does Not StartCheck 1 Make sure that the scanner driver is installed.If not installed, install the scanner driver from the web page.Che

Page 492

Error Message Appears and the Scanner Driver Screen Does NotAppearCheck 1 Make sure that your scanner or printer is turned on.Check 2 Turn off your sc

Page 493 - Printing Is Slow

Cannot Scan Multiple Originals at One TimeCheck 1 Make sure that the items are placed correctly.Positioning Originals (Scanning from Computer)Check 2

Page 494

Cannot Scan Properly with Auto ScanCheck 1 Make sure that the items are placed correctly.Positioning Originals (Scanning from Computer)Check 2 Multipl

Page 495

Slow Scanning SpeedCheck 1 To view the image on a monitor, set the output resolution to around 150 dpi. Toprint, set it to around 300 dpi.ResolutionCh

Page 496

"There is not enough memory." Message Is DisplayedCheck 1 Exit other applications and try again.Check 2 Reduce the resolution or output size

Page 497

Computer Stops Operating during ScanningCheck 1 Restart the computer, reduce the output resolution and scan again.ResolutionCheck 2 Delete unnecessary

Page 498 - Checking Network Information

Scanned Image Does Not OpenCheck If the data format is not supported by the application, scan the image again andselect a popular data format such as

Page 499 - Wireless Router

Scan Results Are UnsatisfactoryScan Quality (Image Displayed on the Monitor) Is PoorScanned Image Is Surrounded by Extra White AreasCannot Scan at the

Page 500

Scan Quality (Image Displayed on the Monitor) Is PoorCheck 1 If the image is jagged, increase the scanning resolution, or select TIFF or PNGin Data Fo

Page 501 - Restoring to Factory Defaults

Canon Inkjet Cloud Printing Center windowThis section describes the Canon Inkjet Cloud Printing Center screens that are displayed on yoursmartphone, t

Page 502

Scanned Image Is Surrounded by Extra White AreasCheck Specify the scan area.Manually specify the scan area when there are white margins or unwanted ar

Page 503

Cannot Scan at the Correct SizeCheck Make sure that the items are placed correctly.Positioning Originals (Scanning from Computer)551

Page 504

Original Is Placed Correctly, but the Scanned Image Is SlantedCheck When Document or Magazine is selected for Select Source, deselect theCorrect slant

Page 505 - Check for obstructions

Scanned Image Is Enlarged (Reduced) on the Computer MonitorCheck 1 Change the display setting in the application.Refer to the application's manua

Page 506 - Printing Problems

IJ Scan Utility Error MessagesIf an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution.Error Code E

Page 507 - Printing Does Not Start

242 Cannot write file. • Check the access permis-sion on the folder in Fold-er to Save TemporaryFiles in the Settings(General Settings) dialogor Save

Page 508

Scanner Driver Error MessagesError MessageSolutionError in scanner. See the manual for solutions. • Make sure that your scanner orprinter and the comp

Page 509

Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Machine via USBPrinter Status Monitor

Page 510 - Paper Jams

Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to machine, and then turn it backon.Check3 Unplug machi

Page 511

Power Shuts Off By ItselfCheck If machine is set to turn off automatically after a certain time, disable this setting.If you have set the machine to t

Page 512

Reset password from hereSelect this if you forgot the password.Reset your password by following the instructions on the screen.Create new accountA new

Page 513 - Cannot Complete Printing

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Page 514 - Colors Are Wrong

Cannot Communicate with Machine via USBCheck1 Make sure machine is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Page 515

Printer Status Monitor Not Displayed (Windows)Check Is printer status monitor enabled?Make sure Enable Status Monitor is selected on the Option menu o

Page 516

Installation and Download ProblemsCannot Install MP DriversEasy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear(Windows)Updating M

Page 517

Cannot Install MP DriversFor Windows:For Mac OS:For Windows:• If installation does not start when you insert Setup CD-ROM:Follow the instructions belo

Page 518

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen• Other cases:Reinstall the

Page 519

Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu DoesNot Appear (Windows)If Easy-WebPrint EX does not start or its menu does not appear on Int

Page 520 - Lines Are Misaligned

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.The latest MP Drivers for your model are available for download on

Page 521

Uninstalling IJ Network ToolTo uninstall IJ Network Tool from your computer, follow these steps.For Windows:For Mac OS:For Windows:Important• Even if

Page 522

For Mac OS:Important• Even if IJ Network Tool is uninstalled, you can still use a network to print or scan from the computer.However, you cannot use t

Page 523 - Ink Blots / Paper Curl

(4) Right context menu(5) Display area(6) Menu area(1) Left context menu (Administrator only)When you select , the left context menu appears.When you

Page 524 - Check paper type

Errors and MessagesAn Error OccursMessage Appears"The printer is performing another operation" Appears on Computer Screen570

Page 525

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app

Page 526 - Is inside of machine dirty?

Support Code Corresponding to Number of Alternate Flashes of ON Lampand Alarm LampExample of 2 times flashing:(A) Alternately flashes(B) Goes offNumbe

Page 527 - Set longer ink drying time

* The screen differs depending on the OS you are using.Note• You can also search for details on resolving the errors indicated by the support code sho

Page 528 - Back of Paper Is Smudged

Message AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed on the computer

Page 529 - Vertical Line Next to Image

• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.• In Windows XP, select Start menu > Control Panel &

Page 530 - Uneven or Streaked Colors

If you are using a USB cable, make sure it is securely connected to both the machine and the computer. Whenthe USB cable is securely plugged in, check

Page 531

Close other applications to increase the available memory.If you still cannot print, restart your computer and retry the printing.• "Printer driv

Page 532

• If you clear Send automatically from the next time check box, the information will not be sentautomatically from next time and a confirmation screen

Page 533

Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears(Mac OS)If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the pri

Page 534

• Display update date/time of the printer informationThis displays the date and time the printer information was last updated. refreshes the informati

Page 535

• If you do not agree to participate in survey program:Click Do not agree. The confirmation screen closes and the survey is skipped. The confirmations

Page 536 - Copying/Printing Stops

"The printer is performing another operation" Appears onComputer ScreenCheck1 Printer installation may not be complete.Refer to the printed

Page 537 - Scanning Problems (Mac OS)

If You Cannot Solve a ProblemIf there is a problem that you cannot solve following the instructions in this chapter, contact Canon throughthe Support

Page 538 - Scanning Problems

Repairing Your MachineWhen transporting the machine for repairing it, follow the procedure below to prepare.Important• When transporting the machine,

Page 539 - Scanner Does Not Work

5.Make sure that tank caps are properly closed.6.Retract the paper output tray and output tray extension, and then close the paper support.7.Unplug th

Page 540 - Scanner Driver Does Not Start

List of Support Code for ErrorSupport code appears on your computer screen when errors occur.A "support code" is an error number, and appear

Page 541

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

Page 542

1300CausePaper is jammed in paper output slot or in rear tray.What to DoRemove the jammed paper following the procedure below.1.Slowly pull out paper,

Page 543

Paper Is Jammed inside MachineIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from therear tray, or if

Page 544 - Slow Scanning Speed

4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5. Slowly pull out paper, so as not to tear it.589

Page 545

• Delete printersWhen you select , the printer is deleted from the Canon Inkjet Cloud Printing Center.When transferring the ownership of the printer,

Page 546

6.Make sure all jammed paper is removed.If the paper tears when you pull out it, a bit of paper may remain in the machine. Check the following andremo

Page 547 - Scanned Image Does Not Open

Important• Do not tilt the machine when moving it since the ink may leak out.• When transporting the machine for repairing it, see Repairing Your Mach

Page 548

Other CasesCheck the following:Check1 Is anything blocking paper output slot?Check2 Are there any foreign objects in rear tray?If there are any foreig

Page 549

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded properly.What to DoTake the corresponding ac

Page 550 - Specify the scan area

1200CauseScanning unit/cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are refilling an ink tan

Page 551

1403CausePrint head may be damaged.What to DoContact your nearest Canon service center to request a repair.Important• Do not tilt the machine when mov

Page 552

1470CauseCartridge is not installed properly.What to DoOpen the scanning unit / cover, and then push the cartridge locking cover to make sure the cart

Page 553

1471CauseCartridge cannot be recognized.What to DoPrinting cannot be executed because the cartridge may not be installed properly or may not be compat

Page 554

1472CauseCartridge cannot be recognized.What to DoPrinting cannot be executed because the cartridge may not be installed properly or may not be compat

Page 555

1473CauseCartridge cannot be recognized.What to DoPrinting cannot be executed because the cartridge may not be installed properly or may not be compat

Page 556 - Scanner Driver Error Messages

Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277Authentication. . . . . . . . . . . .

Page 557 - Mechanical Problems

• Adding a userSelect Add user. The user registration screen appears.• Changing Administrator and Standard user settingsTo change the privileges of th

Page 558 - Power Does Not Come On

1474CauseCartridge is not installed in correct position.What to DoMake sure each cartridge is installed in the correct position.If printing is in prog

Page 559 - Power Shuts Off By Itself

1475CauseMore than one cartridge of the same color is installed.What to DoInstall the cartridge in the correct position.601

Page 560

1476CauseAppropriate cartridge is not installed.What to DoPrinting cannot be executed because the cartridge is not compatible with this machine.Instal

Page 561

1640CauseThe remaining ink level in one of the ink tanks may have reached the lower limit line shown on the inktank.What to DoTo check the remaining i

Page 562

1700CauseInk absorber is almost full.What to DoPress the machine's Black or Color button to continue printing. Contact your nearest Canon service

Page 563 - Uninstalling IJ Network Tool

1701CauseInk absorber is almost full.What to DoPress the machine's Black or Color button to continue printing. Contact your nearest Canon service

Page 564

1890CauseProtective material or tape may still be attached to cartridge holder.What to DoOpen the scanning unit / cover and make sure the protective m

Page 565 - For Mac OS:

2900CauseScanning print head alignment sheet failed.What to DoPress the machine's Black or Color button. Check the following points, perform auto

Page 566 - Not Appear (Windows)

2901CausePrint head alignment pattern has been printed and machine is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

Page 567

4103CauseCannot perform printing with current print settings.What to DoPress the machine's Stop button to cancel printing.Then change the print s

Page 568

UsersDisplays all users and mail addresses registered in the domain. PrintersDisplays all printers registered in the domain. AppsWith the default set

Page 569

5011CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 570 - Errors and Messages

5012CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 571 - An Error Occurs

5050CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 572

5100CausePrinter error has occurred.What to DoCancel printing and turn off the machine.Check the following:• Make sure cartridge holder motion is not

Page 573

5200CausePrinter error has occurred.What to DoCheck the remaining ink level, and then refill the ink tank if necessary.Turn off the machine and unplug

Page 574 - Message Appears

5400CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 575

5700CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 576

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Important• Do not tilt the machine when mo

Page 577 - Displayed (Windows)

5B01CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Important• Do not tilt the machine when mo

Page 578

6000CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 579 - (Mac OS)

• Duplicate group names cannot be registered in the same domain.• Deleting a GroupTo delete a group from Canon Inkjet Cloud Printing Center, select .

Page 580

6500CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 581 - Computer Screen

6800CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 582 - If You Cannot Solve a Problem

6801CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 583 - Repairing Your Machine

6900CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 584

6901CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 585

6902CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 586

6910CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 587 - What to Do

6911CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 588

6930CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 589

6931CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 590 - Close scanning unit / cover

Advanced management screenThe Advanced management screen allows you to set the management method for printer users andapps that can be used.To go to t

Page 591

6932CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 592

6933CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 593

6936CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 594

6937CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 595

6938CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

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6940CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

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6941CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

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6942CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

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6943CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

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6944CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

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• Select how to manageYou can change the management method for usable apps and printers.Manage app availability by printerIf you are using multiple pr

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6945CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

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6946CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Page 604

B202CauseAn error requiring a repair has occurred.What to DoTurn off the machine and unplug it.Contact your nearest Canon service center to request a

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B203CauseAn error requiring a repair has occurred.What to DoTurn off the machine and unplug it.Contact your nearest Canon service center to request a

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B204CauseAn error requiring a repair has occurred.What to DoTurn off the machine and unplug it.Contact your nearest Canon service center to request a

Page 607

B205CauseAn error requiring a repair has occurred.What to DoTurn off the machine and unplug it.Contact your nearest Canon service center to request a

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(3) Printer name areaThe registered name of the printer selected is displayed.The Administrator can change the printer name from the Mng. printer scre

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Note• Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, orlanguage. : Can be used

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(5) Display areaThe display changes based on the menu you select.(6) Menu areaThe following 4 menu buttons are displayed:• AppsThis displays the list

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On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud PrintingCenter are displayed by category.◦ When you select

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or language. : Can be used with genuine Canon ink.If you are using a G3000 series model, you cannot use this service because the model is notsupported

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Page Setup Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326Print Dialog. .

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Tips on Using Canon Inkjet Cloud Printing Center (at Home/If youare using PRO-1000 series or PRO-500 series)The Advanced management function allows yo

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3.The father selects Add user, and by following the screen instructions, registers themother and child as users.After this registration is complete, t

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If Father, Mother, and Child Want to Manage Apps IndividuallyWith the default settings, only the Administrator (father) can register apps to be used o

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3.The father sets Manage app availability by user and selects OK4. The screen for checking the management method change appearsTo complete the setup a

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All registered users can register and delete apps freely.74

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Tips on Using Canon Inkjet Cloud Printing Center (at Work)The Group management function allows you take advantage of the many useful functions that th

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4.The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set76

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6.The senior clerk sets Manage by group (for office users) and selects OKNote•If Group management has already been set up, refer to step 10 and the su

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This appears only if the selected mode is Group management.To complete the setup and display the Group management screen, select OK.Note•With the defa

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10. Select Settings, and in group setup screen, check that all users on the Users tab areselected11.On Printers tab, check that all printers are selec

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Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375Scanning from Computer (Windo

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To switch between app registration/deletion, select / .To return to the Group management screen, select Close.This completes the setup of the group

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1.From , select Group managementNote•This appears only if Manage by group (for office users) is set in Advanced management.2. In displayed screen, se

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3.The senior clerk enters the Group name and selects OKIn this field, enter "President" as the president-only group because you will be sett

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5. On Users tab, select only president6.On the Printers tab, select printer to be used.7. On the Apps tab, set the Evernote and Facebook apps to 83

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To switch between app registration/deletion, select / .To return to the Group management screen, select Close.The above procedure allows you to set

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Note• This appears only if Manage by group (for office users) is set in Advanced management.2.For Apps available on printers that do not require a sec

Page 631

To switch between app registration/deletion, select / .To return to the Group management screen, select Close.The above procedure sets up Evernote

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2.For Require security code, select Set.3. Select printer for setting up Security code.Security codes identify individual users when multiple users ar

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Note• On models where the settings cannot be changed, this function cannot be selected.Some models do not support this function. To check whether your

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Important•The following character restriction applies to Security code entries:• Up to 8 alphanumeric charactersThe Security code change process ends,

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Scanning Using Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466Using PIXMA/MAXIFY Cloud Link.

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Note•If you have not set a Security code, set a Security code from My account, and then Log in.8.Select Facebook appOnly the president will be able to

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1. From , select Group managementNote• This appears only if Manage by group (for office users) is set in Advanced management.2.Select Settings for th

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To return to the Group management screen, select Close.Important• If a user is being managed in multiple groups and an app is deleted or the target pr

Page 639

What is a Security code?A Security code identifies the user when multiple other users are sharing the same printer.Important• If you are using the MAX

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Adding a PrinterWith one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers.The procedure for adding a printer

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Note• If you select Cancel, the printer selection status does not change and the main screen ofCanon Inkjet Cloud Printing Center appears.If your mode

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Note• If you select Cancel, the printer selection status does not change and the main screen ofCanon Inkjet Cloud Printing Center appears.Adding a PIX

Page 643

Adding a PIXMA/MAXIFY Cloud Link UserSeveral people can use one printer.This section describes the user addition procedure and the user privileges.Add

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Note• When you select Add user, the service first checks whether the maximum number of users hasbeen reached. If new users can be added, the user regi

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6.Register a password for logging in to the Canon Inkjet Cloud Printing Center.On the My Account Registration screen, enter you desired password into

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