Canon PIXMA MX925 User Manual Page 147

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Cleaning the Pad in the Cassette
If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected.
Follow the procedure below to clean the pad in a cassette.
You need to prepare: cotton swab
1.
Pull out the cassette (upper) or cassette (lower) from the machine, then remove all
the paper.
2.
Clean the pad (A) sideways with a moistened cotton swab.
Important
After cleaning the smeared pad, dry it completely.
For the cassette (upper):
For the cassette (lower):
If the problem is not resolved, contact the service center.
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