Canon PIXMA TS9040 User Manual

TS9000 seriesOnline ManualOverviewPrintingCopyingScanningFrequently Asked QuestionsEnglish

Using This Online ManualSymbols Used in This DocumentTouch-enabled Device Users (Windows)Symbols Used in This DocumentWarningInstructions that, if ign

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Regulatory InformationUsers in the U.S.A.FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10442 (Contains FCC Approved WLAN Module K30365)Th

(1) this device may not cause interference, and (2) this device must accept any interference, includinginterference that may cause undesired operation

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce

autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.

Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr

ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ

köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa

Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu

Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora

mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla

Main Components and Their UseMain ComponentsPower SupplyUsing the Operation Panel125

Main ComponentsFront ViewRear ViewInside ViewOperation Panel126

Front View(1) operation panelUse to change the settings of the printer or to operate it. Opens automatically when the printer startsprinting.Operation

(8) cassetteLoad A4, B5, A5, or Letter-sized plain paper into the cassette, and insert it into the printer.Loading Paper in the Cassette(9) paper guid

Rear View(1) rear coverDetach when removing jammed paper.(2) transport unitOpen when removing jammed paper.(3) power cord connectorPlug in the supplie

• Do not plug in or unplug the USB cable while the printer is printing or scanning originals with thecomputer.131

Inside View(1) scanning unit / coverScans originals. Also, lift and open it to replace an ink tank, to check the ink lamp, or to remove jammedpaper in

Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."

Operation Panel* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.(1) ON button/POWER lampTurns the power o

Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer134

Confirming that the Power Is OnThe POWER lamp is lit when the printer is turned on.Even if the touch screen is off, if the POWER lamp is lit, the prin

Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The POWER lamp flashes and then remains lit.Confirmi

Important•When you unplug the power cord after turning off the printer, be sure to confirm that thePOWER lamp is off.Note•You can set the printer to a

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir

Using the Operation PanelThe operation panel consists of the ON button (A) and touch screen (B).Touch the HOME screen on the touch screen with your fi

TouchTouch lightly with your finger tip.To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark.FlickFlick

Operations on the Home ScreenDisplay the menu screen or the settings screen from the Home screen.C. Basic menuSelect to copy or scan using the operati

copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform,sublicense, and distribute the Work and such Derivativ

Returns the touch screen to the previous screen.L. Stop buttonCancels operation when print, copy, or scan job is in progress.144

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope

Changing Printer Settings from Your Computer (Windows)Changing the Print OptionsRegistering a Frequently Used Printing ProfileManaging the Printer Pow

Changing the Print OptionsYou can change the detailed printer driver settings for print data that is sent from an application software.Check this chec

The Page Setup tab is displayed again.148

Registering a Frequently Used Printing ProfileYou can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab.U

Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK.In the Save Commonly Used Settings dialog box, click

Managing the Printer PowerThis function allows you to manage the printer power from the printer driver.The procedure for managing the printer power is

Click OK. When the confirmation message appears, click OK.The Maintenance tab is displayed again.The setting is enabled after this. When you want to d

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.The procedure for configuring Custom Settings is as

limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, orFITNESS FOR A PARTICULAR PURPOSE. You are solely responsible f

Rotate 90 degrees left when orientation is [Landscape]On the Page Setup tab, you can change the rotation direction of the Landscape in theOrientation.

Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelPrint settingsLAN settingsDevice user sett

Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp

For more on setting items on the operation panel:Setting Items on Operation Panel157

Setting Items on Operation PanelItems for PrinterDevice user settingsWeb service setupLanguage selectionECO settingsQuiet settingItems for Paper/Print

Print settings• Prevent paper abrasionUse this setting only if the print surface becomes smudged.Important• Be sure to set this back to OFF after prin

Important• For Letter-sized or Legal-sized paper, you can adjust the left/right margins between -0.06 inch/-1.5mm and +0.06 inch/+1.5 mm even if you s

LAN settingsWireless LANWireless DirectWired LANCommon settingsWireless LAN• WLAN active/inactiveEnables/disables wireless LAN.• Wireless LAN setupSel

Items SettingSSID XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX (up to 32 characters)Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AE

Select Print details and then Yes to print the list.Printing Network SettingsImportant• The network settings printout contains important information a

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

• LAN setting listThe list of wired LAN settings of this printer is displayed on the touch screen.Select Print details and then Yes to print the list.

• WSD settingSetting items when you use WSD (one of the network protocols supported in Windows 8.1, Windows8, Windows 7, and Windows Vista).◦ Enable/d

• Wired LAN DRX settingSelecting Enable allows you to activate discontinuous reception when the printer is connected to adevice compatible with wired

Device user settings• Date display formatChanges the display format of dates when printed.Note• When ON is selected for Print date on the print settin

Specifies the length of time to turn off the printer automatically when no operation is made or noprinting data is sent to the printer.◦ Auto power on

Language selectionChanges the language for the messages and menus on the touch screen.169

Firmware updateYou can update the firmware of the printer, check the firmware version, or perform settings of a notificationscreen, a DNS server and a

Feed settingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting

Reset settingYou can set the settings back to the default.• Web service setup onlySets the Web service settings back to the default.• LAN settings onl

System informationTo display this menu, select System information on Setup.• Current versionDisplays the current firmware version.• Printer nameDi

This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered tradem

ECO settingsThis setting allows you to use automatic duplex printing as a default to save paper and to turn on/off theprinter automatically to save el

Using Power Saving FunctionFollow the procedure below to use power saving function.1. Make sure printer is turned on.2. Select Setup on the HOME scr

Network ConnectionNetwork Connection Tips176

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn

Default Network SettingsLAN Connection DefaultsItem DefaultEnable/Disable LAN Disable LANSSID BJNPSETUPWireless LAN security DisableIP address (IPv4)

*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value isspecified when the

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the printe

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

Encryption Encryption method None/WEP/TKIP/AESWEP Key Length WEP key length (bits) Inactive/128/64Authentication Authentication method None/auto/open/

---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts an

IPsec IPsec setting ActiveSecurity Protocol Security method ESP/ESP & AH/AHWireless Direct Wireless direct Enable/DisableConnection Connection sta

Link Local Prefix Length Link local prefix length XXXStateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXXStateless Prefix Len

Bonjour Bonjour setting Enable/DisableBonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumer-ic characters)LLMNR LLMNR se

Changing LAN Connection Method/Changing Wireless LANConnection MethodChanging LAN Connection MethodChanging Wireless LAN Connection MethodChanging LAN

8. Check message and tap Yes.Follow instructions on your smartphone or tablet.9. If message saying setup is completed appears, tap OK.• For Mac OS:Fol

Ensuring Optimal Printing ResultsInk TipsPrinting TipsCheck Paper Settings Before PrintingSet Rear Tray/Cassette Paper Information After Loading Paper

Transporting Your PrinterWhen relocating the printer, make sure of the following.Important• Pack the printer in a sturdy box so that it is placed with

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 9600* (horizontal) x 2400 (vertical)* Ink droplets can be placed with a pitch of 1/9600

Humidity: 10 to 90 % RH (no condensation)* The performance of the printer may be reduced under certain temperatureand humidity conditions.Recommended

IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISINGIN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE P

*2 Increasing the scanning resolution will limit the maximum possible scanningarea.Gradation (Input / Output) Gray: 16 bit/8 bitColor: 48 bit/24 bit (

Display XGA 1024 x 768Mac OSOperating System OS X v10.8.5 - OS X v10.11Hard Disk Space 1.5 GBNote: For bundled software installation.The necessary amo

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperBefore Printing on Art PaperPrint Area196

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

• When printing photos saved on a PictBridge (Wireless LAN) compliant device, you must specify thepage size and media type.Printing from Digital Camer

- Maximum size: 8.50 x 11.69 inches (215.9 x 297.0 mm)Paper WeightYou can use paper in the following weight range.• 17 to 28 lb (64 to 105 g /m2) (pla

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray CassettePaper OutputTrayCanon Red Label Superio

Paper other than Genuine Canon PaperCommon Name Rear Tray CassettePaper OutputTrayPlain Paper (including recycled paper)*1 Approx. 100 sheets (10sheet

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a copy of thi

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (Mac OS Printer Driver)Printing Us

Printing from Application Software (Windows Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correctin

Basic Printing SetupThis section describes settings on the Quick Setup tab used for basic printing.Basic Printing Setup1. Check that printer power is

Important• The print quality selections will differ depending on which print setting you select.6.Select paper sourceFor Paper Source, select Automati

7. Click OKThe printer will now print using these settings.Important• When you select Always Print with Current Settings, the settings on the Quick Se

From Paper Source, check the setting or select a new paper source.The current printer settings appear in Media Type and Page Size.4.Apply settingsTo a

Paper Settings on the Printer Driver and the Printer (Media Type)When you use this printer, selecting a media type and paper size that matches the pri

Paper Settings on the Printer Driver and the Printer (Paper Size)When you use this printer, selecting a paper size that matches the print purpose will

Various Printing MethodsSetting a Page Size and OrientationSetting the Number of Copies and Printing OrderExecute Borderless PrintingScaled PrintingPa

Setting a Page Size and OrientationThe paper size and orientation are essentially determined by the application software. When the page sizeand orient

ContentsUsing This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Trademarks and Licenses. . . .

Basic OperationPrinting Photos from a ComputerCopyingPrinting PhotosPrinting a Disc Label from a ComputerCopying a Disc Label20

Setting the Number of Copies and Printing OrderThe procedure for specifying the number of copies and printing order is as follows:You can also set the

• Print from Last Page: /Collate: • Print from Last Page: /Collate: 4.Click OKWhen you execute print, the specified number of copies will be print

Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight

3. Check the paper sizeCheck the Page Size list. When you want to change it, select another page size from the list. The listdisplays only sizes that

When you are not satisfied with the result of borderless printing, reduce the amount of extension. Theextension amount decreases as the Amount of Exte

Scaled PrintingThe procedure for printing a document with pages enlarged or reduced is as follows:1.Open the printer driver setup window2.Set scaled p

•Specify a scaling factorDirectly type in a value into the Scaling box.The current settings are displayed in the settings preview on the left side of

Note• Selecting Scaled changes the printable area of the document.221

Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.The procedure for perfor

Page LayoutTo change the number of pages to be printed on a single sheet of paper, select the number of pagesfrom the list.Page OrderTo change the pag

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the rear tray cover (A) and then pull up the pa

Tiling/Poster PrintingThe tiling/poster printing function allows you to enlarge image data, divide it into several pages, and printthese pages on sepa

4. Set the number of image divisions and the pages to be printedIf necessary, click Specify..., specify the following settings in the Tiling/Poster Pr

In the settings preview on the left of the Page Setup tab, click the pages that do not need to beprinted.The pages that were clicked are deleted, and

Duplex PrintingThe procedure for printing data on both sides of a sheet of paper is as follows:You can also set duplex printing in Additional Features

When you perform duplex printing, the print area of the document becomes slightly narrower thanusual and the document may not fit on one page.Click Pr

3.Select the layoutSelect Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.4.Specify the side to be stapledThe best Stapling

• After printing the front page, there is an ink drying wait time before starting to print the back page(Operation stops temporarily). Do not touch th

Setting Up Envelope PrintingThe procedure for performing envelope printing is as follows:1. Load envelope on the printer2. Open the printer driver set

6. Select the print qualitySelect High or Standard that matches your purpose for Print Quality.7. Click OKWhen you execute print, the information is p

Printing on PostcardsThis section describes the procedure for postcard printing.1. Load postcard on the printer2. Open the printer driver setup window

5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t

To print the address horizontally, set Orientation to Landscape.7. Select the print qualityFor Print Quality, select High or Standard, according to yo

Setting the Print Quality Level (Custom)The print quality level can be set in the Custom.The procedure for setting the print quality level is as follo

Related TopicsSpecifying Color CorrectionAdjusting Color BalanceAdjusting BrightnessAdjusting IntensityAdjusting Contrast236

Overview of the Printer DriverCanon IJ Printer DriverOpening Printer Driver's Setup ScreenCanon IJ Status MonitorChecking the Ink Status from You

Canon IJ Printer DriverThe Canon IJ printer driver (simply called printer driver below) is software that you install onto yourcomputer so that it can

Opening Printer Driver's Setup ScreenYou can display the printer driver's setup screen from your application software or by clicking the pri

Checking the Ink Status from Your ComputerYou can check the remaining ink level and the ink tank types for your model.1. Open the printer driver setup

Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri

◦ When Fit-to-Page, Scaled, or Page Layout is used for Page Layout on the Page Setup tab ofthe printer driver, the document may not print normally in

Printer Driver DescriptionQuick Setup tab DescriptionMain tab DescriptionPage Setup tab DescriptionMaintenance tab DescriptionCanon IJ Preview Descrip

7. Click the My Image Garden icon (F) in Quick Menu.The Guide Menu screen is displayed.Note• The number and types of icons displayed vary depending on

Quick Setup tab DescriptionThe Quick Setup tab is for registering commonly used print settings. When you select a registered setting,the printer autom

If Page Size, Orientation, and Copies were set from the application software, those settings havepriority.EnvelopeIf you select this setting for print

2-on-1 PrintingPrints two pages of the document, side by side, on one sheet of paper.To change the page sequence, click the Page Setup tab, select Pag

OrientationSelects the printing orientation.If the application used to create your document has a similar function, select the same orientation thatyo

Always Print with Current SettingsPrints documents with the current settings starting from the next print execution.When you select this function and

Save the orientation settingSaves the Orientation to the printing profile in Commonly Used Settings.To apply the saved print orientation when the prin

Displaying the Print Results before PrintingSetting Paper Dimensions (Custom Size)Printing a Color Document in MonochromeSpecifying Color CorrectionAd

Main tab DescriptionThe Main tab allows you to create a basic print setup in accordance with the media type. Unless specialprinting is required, norma

Print QualitySelects your desired printing quality.Select one of the following to set the print quality level that is appropriate for the purpose.Impo

Important• To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4.5.2 or laterinstalled on your computer.DefaultsRestores all the s

11. Click Print (J).12.Specify the number of copies, your machine name, media type, etc. (K).13.Click Print (L).For Mac OS:Click OK when the confirmat

Important• When Grayscale Printing is checked on the Main tab, Cyan, Magenta, and Yellow appeargrayed out and are unavailable.ToneSets the color adjus

Intensity/ContrastPrints a pattern that allows you to check the intensity/contrast balance.Printer Paper SizeSelects the paper size to be used for pat

Important• When Grayscale Printing is checked on the Main tab, Color Correction appears grayed outand is unavailable.Driver MatchingWith Canon Digital

Adjusting BrightnessAdjusting IntensityAdjusting ContrastAdjusting Color Balance Using Sample Patterns (Printer Driver)Adjusting Intensity/Contrast Us

Page Setup tab DescriptionThe Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this taballows you to set th

To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees leftwhen orientation is [Landscape] check box.Rotate 180 deg

Page LayoutMultiple pages of document can be printed on one sheet of paper.Specify...Opens the Page Layout Printing dialog box.Click this button to se

Important• If the application used to create your document has a similar function, specify the number of copieswith the application without specifying

Page Layout Printing dialog boxThis dialog box allows you to select the number of document pages to be placed on one sheet of paper,the page order, an

Note• If some of the pages have not been printed well, specify the pages that do not need to be printedby clicking them in the settings preview of the

My Image Garden Guide25

MarginSpecifies the width of the stapling margin.The width of the side specified by Stapling Side becomes the stapling margin.Print Options dialog box

Ungroup PapersSets the display method of Media Type, Page Size, and Printer Paper Size.To display the items separately, select the check box.To displa

Important• A large amount of memory may be used for certain settings.Do not change the setting if your computer has a small amount of memory.Note• Uni

BackgroundBackground printing is a function that allows you to print an illustration or a similar object (bitmap)behind the document.Check this check

Color/Select Color...Shows the current color for the stamp.To select a different color, click Select Color... to open the Color dialog box, and select

Save settings TabThe Save settings tab allows you to register a new stamp or delete an unnecessary stamp.TitleEnter the title to save the stamp you cr

Save settings TabThe Save settings tab allows you to register a new background or delete an unnecessary background.TitleEnter the title to save the ba

Maintenance tab DescriptionThe Maintenance tab allows you to perform printer maintenance or change the settings of the printer. CleaningPerforms print

Nozzle CheckPrints a nozzle check pattern.Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle checkpat

Quiet SettingsOpens the Quiet Settings dialog box.Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the p

CopyingThis section describes how to load originals and copy them to plain paper loaded in the cassette.1. Pull out the cassette (A) from the printer.

• Check that the ink tanks are installed in their correct positions.Start Print Head Alignment dialog boxThis dialog box allows you to adjust the atta

Auto Power OnSelects the auto power-on setting.Specify Disable to prevent the printer from turning on automatically when print data is sent to it.Make

Important• If you leave this check box unchecked, the printer may print to the disc tray even if a printabledisc is not loaded on the disc tray. There

LanguageSpecifies the language you wish to use in the printer driver setup window.Important• If the font for displaying the language of your choice is

Canon IJ Status Monitor ScreenThe Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the ima

Click the image to display the Ink Details dialog box showing detailed information such as theremaining ink levels and the names of ink tanks that the

Start when Windows is StartedAutomatically starts the Canon IJ Status Monitor when Windows is started.Remote UI menuYou are able to open the printer&a

Installing the MP DriversYou can access our web site through the Internet and download the latest MP Drivers and XPS printer driverfor your model.The

Printing Directly from Smartphone/TabletAndroid PrintPrinting from an AirPrint-enabled Printer with iOS DevicePrinting from a Device Equipped with Win

Using Printer with Wireless DirectYou can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.• Wireless connection (conn

Note•To load A4 or Letter-sized paper in the cassette, extend the cassette.4.Align the paper guides (C) with the paper length and width.5.Mount the ca

5. Select LAN settings.6. Select Wireless Direct.7. Select Wireless Direct active/inactive.8.Select ON.The confirmation screen asking if you display t

See Changing Printer's Settings to enable Wireless Direct.3. Enter password.Your device is connected to the printer.Note•Check the password for t

3. Select Device settings.4. Select LAN settings.5. Select Wireless LAN.6.Select WLAN active/inactive.7.Select Active.If you do not use the printer

Tap A to display the confirmation screen. To update the identifier (SSID) and the password, tapYes.To check the security setting and the updated passw

Printing Photo DataPrinting Photographs Saved on Memory CardSpecial Photo MenuSetting Items for Photo Printing Using Operation Panel288

Printing Photographs Saved on Memory CardYou can print the photograph saved on the memory card easily.This section describes the procedure to print th

You can print a copy of the displayed photo by touching the Color button.•To change the display method, the number of copies, or the print settings:Ta

Tap to display the photo selection screen.2. Tap to specify the number of copies.Touch and hold to specify the number of copies by 10 copies.Note• You

For more on the display method:Using Useful Display FunctionsF.Zooming inTap to zoom in on the photo.For details:Using Useful Display FunctionsG. Date

For more on the display method:Using Useful Display Functions8.Touch Color button.The printer starts printing.Note• Touch the Stop button to cancel pr

After inserting the cassette into the printer, the paper information registration screen for the cassette isdisplayed on the touch screen.6.Select the

Note• While processing the print job, you cannot display the HOME screen, change the print menu, or printfrom the computer or other devices.• While pr

Setting Items for Photo Printing Using Operation PanelYou can specify the setting of page size, media type, photo fix and so on to print the photos sa

on the touch screen. In this case, tap on the upper left on the touch screen to check the messageand change the setting.• The settings of the page s

Device user settings297

Disc Label PrintingCopying Label Side of DiscPrinting Photo from Memory Card onto Disc Label298

Copying Label Side of DiscYou can copy the label of an existing BD/DVD/CD and print it on a printable disc.Important• You cannot print on 3.15 inches

6.Follow on-screen instructions to load copy source BD/DVD/CD on platen glass and selectOK.The print setting confirmation screen is displayed.Importan

Note•You can see the procedure to set the printable disc by selecting How to set.•For more on setting the printable disc:Placing a Printable Disc9.Sel

Printing Photo from Memory Card onto Disc LabelYou can print a photograph saved on a memory card onto the disc label of the printable disc.Important•

A. Specify the outer circle.B.Specify the inner circle.Note•Measure the outer and inner diameters of the printing surface of the printable disc and ma

9. Open the document cover (E).10. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with thealignment mark (F).11.Close the document c

10. Check print settings and touch Color button.11. Follow on-screen instructions to set printable disc.Note•You can see the procedure to set the prin

Paper SettingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting

• When you insert the cassette:The screen to register the cassette paper information is displayed.Register the paper size and the media type according

• Paper setting for printing or copying: A5• Paper information registered to the printer: A4When you start printing or copying, a message is displayed

For example, when the paper setting for printing or copying is A5 and the paper informationregistered to the printer is A4, the printer starts printin

Important• When the message which prevents misprinting is disabled:The printer starts printing or copying even though the paper settings for printing

Making CopiesThis section describes the procedure to copy with Standard copy.1. Make sure printer is turned on.2. Load paper.3.Select Copy on the HO

1.Flick to specify the number of copies.2.Tap to specify the number of copies.If you keep touching here, the number scrolls by 10.C.Tap to display the

7.Press Color button for color copying, or Black button for black & white copying.The printer starts copying.Remove the original on the platen gla

• When you add the copying job, the number of copies or the settings such as the page size or mediatype cannot be changed.• If you touch the Stop butt

Checking the Ink Status with the Ink Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Maintenance.

Printing PhotosThis section describes how to print photos on a memory card.1. Open the rear tray cover (A) and then pull up the paper support (B).2.Op

Setting Items for CopyingYou can change the copy settings such as magnification and intensity.Print Settings ScreenNote• For more on the print setting

• Some settings cannot be specified in combination with the setting of other setting item or the copymenu. If the setting which cannot be specified in

Adjust print quality according to the original.Important• If you use Draft with Type set to Plain paper and the quality is not as good as expected, se

Scanning from Computer (Windows)Using IJ Scan UtilityScanning Using Application Software (ScanGear)Other Scanning MethodsIJ Network Scanner Selector E

Using IJ Scan UtilityWhat Is IJ Scan Utility (Scanner Software)?Starting IJ Scan UtilityUsing Auto Scan Function BasicsScanning DocumentsScanning Pho

What Is IJ Scan Utility (Scanner Software)?IJ Scan Utility is an application for scanning documents, photos, and other items.Access all scanning funct

Important• Some functions are available only when My Image Garden is installed.Note• To set the applications to integrate with, see Settings Dialog Bo

Starting IJ Scan UtilityNote• If you have more than one scanner or have changed from USB to network connection, set up thenetwork environment from IJ

Using Auto Scan FunctionAuto Scan allows for automatic detection of the item type.Important• The following types of items may not be scanned correctly

IJ Scan Utility ScreensIJ Scan Utility Main ScreenSettings Dialog BoxSettings (Auto Scan) Dialog BoxSettings (Document Scan) Dialog BoxSettings (Photo

5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t

IJ Scan Utility Main ScreenFollow the steps below to start IJ Scan Utility.Windows 10:From Start menu, select All apps > Canon Utilities > IJ Sc

CustomScans items with your favorite settings and saves the images to a computer. The item type can beautomatically detected.Scan/save settings and th

Settings Dialog BoxThe Settings dialog box has three tabs: (Scanning from a Computer), (Scanning from theOperation Panel), and (General Settings

Settings (Save to PC (Photo)) Dialog BoxSettings (Attach to E-mail (Auto)) Dialog BoxSettings (Attach to E-mail (Document)) Dialog BoxSettings (Attach

Settings (Auto Scan) Dialog BoxClick Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialogbox.In the Settings (

• Items printed on thin white paper• Long narrow items such as panoramic photos• Reflective disc labels may not be scanned as expected.• Place items t

Data FormatAuto is selected. The following data formats are automatically applied according to the item typewhen saving.• Photos, postcards, BD/DVD/CD

Send to a folderSelect this when you also want to save the scanned images to a folder other than the one specified inSave in.You can specify the folde

Settings (Document Scan) Dialog BoxClick Document Scan on the (Scanning from a Computer) tab to display the Settings (DocumentScan) dialog box.In th

Color ModeSelect the color mode in which to scan the item.Paper SizeSelect the size of the item to be scanned.When you select Custom, a screen in whic

7. Insert the memory card.* The figure below shows the SD/SDHC memory card as an example.Note•For details on inserting memory cards other than SD/SDHC

Reduce moireReduces moire patterns.Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon whereuneven gradati

• Resolution is outside the range of 300 dpi to 600 dpi• Font size is outside the range of 8 points to 48 points• Documents containing special fonts,

StandardIt is recommended that you normally select this setting.HighCompresses the file size when saving, allowing you to reduce the load on your netw

Send to an applicationSelect this when you want to use the scanned images as they are in an application that allows you tobrowse or organize images.Yo

Settings (Save to PC (Auto)) Dialog BoxClick Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Saveto PC (Au

Important• The color tone may differ from the source image due to corrections. In that case, deselectthe checkbox and scan.Note• Scanning takes longer

HighCompresses the file size when saving, allowing you to reduce the load on your network/server.Create a PDF file that supports keyword searchSelect

Settings (General Settings) Dialog BoxClick the (General Settings) tab to display the Settings (General Settings) dialog box.In the Settings (Genera

Folder to Save Temporary FilesDisplays the folder in which to save images temporarily. Click Browse... to specify the destinationfolder.InstructionsOp

Scanning Using Application Software (ScanGear)What Is ScanGear (Scanner Driver)?Starting ScanGear (Scanner Driver)Scanning in Basic ModeScanning in Ad

Printing a Disc Label from a ComputerThis section describes how to print photos on a printable disc with My Image Garden.Important• Do not attach the

What Is ScanGear (Scanner Driver)?ScanGear (scanner driver) is software required for scanning documents. Use the software to specify theoutput size, i

Advanced ModeUse the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness,color tone, and other settings.345

Starting ScanGear (Scanner Driver)Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. StartScanGear from IJ S

Scanning in Basic ModeUse the Basic Mode tab to scan easily by following these simple on-screen steps.To scan multiple documents at one time from the

Important• Some applications do not support continuous scanning from the ADF. For details, see theapplication's manual.Note•To scan magazines con

7. Set Image corrections as needed.8. Click Scan.Scanning starts.Note• Click (Information) to display a dialog box showing the document type and oth

ScanGear (Scanner Driver) ScreensBasic Mode TabAdvanced Mode Tab350

Basic Mode TabUse the Basic Mode tab to scan easily by following these simple on-screen steps.This section describes the settings and functions availa

Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)Scan both sides of documents from the ADF in black and white.Important

Output SizeSelect an output size.Output size options vary by the item selected in Destination.FlexibleAdjust the cropping frames (scan areas) freely.I

4. Click OK (D).5.When a dialog screen is displayed, click OK.6.Click Add Image (E), then select photos to print onto the disc label.Note• The layout

Important• Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted.Note• Save up to 10 items.• An error message appears when you en

Important• Be sure to see Gutter Shadow Correction for precautions and other information on using thisfunction.Color Pattern...Adjust the image's

(Rotate Right)Rotates the preview image 90 degrees clockwise.• The result will be reflected in the scanned image.• The image returns to its original

When (Thumbnail) is displayed on Toolbar:Cropping frames are specified according to the document size, and thumbnails of scanned imagesappear. Only

Note• Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can becreated per image. In whole image view, multiple cr

Advanced Mode TabThis mode allows you to make advanced scan settings such as the color mode, output resolution, imagebrightness, and color tone.This s

Enter Setting Name and click Add; the name appears in Favorite Settings List.When you click Save, the item appears in the Favorite Settings list and c

Note• Zoom rescans the document and displays high-resolution image in Preview.• (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly

In thumbnail view:In whole image view: (Thumbnail) / (Whole Image)Switches the view in the Preview area.(3) Preview Area (Clear)Deletes the preview

(Uncheck All Frames)Available when two or more frames are displayed.Deselects the checkboxes of the images in thumbnail view. (Select All Frames)Avai

9.Specify the number of copies, your machine name, etc. (H).10.Click the start button (I).For Mac OS, click OK when the confirmation message appears,

Note• When multiple images are previewed, different outlines indicate different selection status.• Focus Frame (thick blue outline): The displayed set

General Notes (Scanner Driver)ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.Scanner Driv

• Images may not be scanned correctly in some applications. In that case, increase the operatingsystem's virtual memory and retry.• When image si

Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen for scanning. If items are not placed correct

Multiple items:Allow 0.4 inch (1 cm) or more space between the edges (di-agonally striped area) of the platen and items, and betweenitems. Portions pl

Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer

If IJ Network Scanner Selector EX2 is not displayed on the Start screen, select theSearch charm, then search for "IJ Network Scanner Selector EX&

Select the scanner you want to use and click OK.5. In the Settings (General Settings) dialog box, click OK.The IJ Scan Utility main screen reappears.

4. Select your scanner or printer from Scanners and click OK.Select the MAC address of your scanner or printer.Note• When multiple scanners are connec

Scanning from Operation PanelForwarding Scanned Data to Computer Using Operation Panel BasicsSending Scanned Data as E-Mail from ComputerSetting Item

12.Place the printable disc with the printable surface facing up on the disc tray.13.Insert the disc tray into the disc tray guide.Insert the disc tra

Forwarding Scanned Data to Computer Using Operation PanelBefore forwarding scanned data to the computer, check the following:• MP Drivers are installe

3.Select Save to computer.4.Select a computer to forward scanned data.Select Local (USB) for a USB-connected computer, or select the computer to for

A. Select the document type.Note•When you forward the scanned data to the computer searched using WSD, you cannot selectthe document type.Auto scanThe

Setting Items for Scanning Using Operation PanelC. Displays how to load the original.D.Displays the screen to select the destination.6. Load original

If you want to scan originals with advanced settings, or if you want to editor print scanned images:If you scan originals from a computer using My Ima

Setting Items for Scanning Using Operation PanelYou can change the scan settings such as the scan size, resolution, or data format.When the Scan stand

Scanning Photos and DocumentsYou can specify the following setting items.• Scan sizeSelect the size of the original.• FormatSelect the data format of

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownFor other questions about network, click here.Prin

Scanning Problems (Mac OS)Scan Results Are Unsatisfactory (Windows)Scan Results Are Unsatisfactory (Mac OS)Cannot Print/Scan from Smartphone/TabletCan

• For Windows:My Image Garden Guide• For Mac OS:My Image Garden Guide37

Cannot Connect Smartphone/Tablet to Wireless RouterChecking Wireless Router SSID for Smartphone/TabletSetting Up Using Smartphone/TabletCannot Print/S

Restoring to Factory DefaultsDefault Network SettingsConnecting to Another Computer via LAN/Changing from USB to LAN ConnectionPrinting Network Settin

Connecting the Printer to a NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConn

Using Printer with Wireless DirectApplication Software for Network (Windows)For Windows, you can use IJ Network Device Setup Utility to perform networ

RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems390

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking Security Software SettingsCannot Find Printer on Check

Copying a Disc LabelThis section describes how to copy the label of an existing disc (BD/DVD/CD, etc.) and print it on a printabledisc.1. Select Cop

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs printer connected to wirele

The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure thewireless router for the printer's destination is config

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking LAN Cable and RouterIs LAN cable connected, and are prin

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on your

4. Specify the amount of ink (E).If the print result is blurry, select Bleed-proof. Blurring may be reduced by printing with less ink..5.Open the docu

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking Printer's Wired LANSettingsIs printer set to allow

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address sp

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking Security Software SettingsDisable block in firewall func

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking Router SettingsCheck router settings.Check router networ

Cannot Proceed beyond Printer Connection Screen/Connect CableScreenIf you cannot proceed beyond the Printer Connection screen or the Connect Cable scr

◦ If the Installation Failure screen appears:1. Click Start Over.2. Click Exit on Start Setup screen and finish setup.◦ If the Connection failed. scre

Cannot Find Printer while Using Wireless LANNote• This section describes the troubleshooting when using the computer.For the troubleshooting when usin

In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as awireless router is nearby, it may cause inte

Network Connection ProblemsPrinter Suddenly Cannot Be UsedNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router or Changing ItsSet

Printer Suddenly Cannot Be UsedCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via Wireless LANCannot

Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151Changing the

10.When the message asking you to load the printable disc is displayed, open the operationpanel (H), and then pick out the disc tray from the disc tra

To check the settings of the wireless router, refer to the instruction manual provided with it or contact itsmanufacturer.To check the current network

• For Windows:Use the Setup CD-ROM or follow the instructions on the Canon website.• For Mac OS:Follow the instructions on the Canon website.• Positio

• Display on the touch screen.LAN settings• Print the network settings.Printing Network SettingsCheck6 Make sure the printer is not placed too far awa

Check1 Make sure the computer is connected to the wireless router.For more on how to check the computer settings or connection status, see your comput

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

• Using WEPThe key length, key format, key to use (one of 1 to 4), and authentication method must be the samefor the wireless router, the printer, and

Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print

With Encryption On, Cannot Communicate with Printer AfterChanging Encryption Type at Wireless RouterIf you change the encryption type for the printer

Other Network ProblemsChecking Network InformationRestoring to Factory DefaultsMessage Appears on Computer During SetupPackets Are Sent Constantly (Wi

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

13.Select OK on the touch screen.The disc tray is drawn into the printer, then copying will start.After copying is complete, pull the disc tray out fr

1. Select System Preferences from Apple menu, and then click Network.2. Make sure network interface used by computer is selected, and then click Advan

5. Click Ping."XXX.XXX.XXX.XXX" is the IP address of the target device.A message such as the following appears.64 bytes from XXX.XXX.XXX.XXX

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing or scanning operation f

Printing ProblemsPrinting Does Not StartNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" ErrorCannot Print on Disc LabelPrint Results

Printing Does Not StartCheck1 Make sure printer is securely plugged in and press ON button to turn it on.The POWER lamp flashes while the printer is i

Deleting the Undesired Print Job• For Mac OS:Deleting the Undesired Print JobCheck5 Make sure that the paper output tray is at the normal print positi

Check8 Is print data extremely large? (Windows)Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss t

No Ink Comes OutCheck1 Has ink run out?Open the scanning unit / cover and check the ink lamp.Checking the Ink Status with the Ink LampsCheck2 Is orang

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.If there are any foreign objects in the rear tray, b

Handling Paper, Originals, Ink Tanks, Printable Disc, Memory Card,etc.Loading PaperPlacing a Printable DiscLoading OriginalsInserting the Memory CardR

Check9 Are transport unit cover and rear cover attached properly?See Rear View for the positions of the transport unit cover and the rear cover.If the

Cannot Print on the Disc LabelDisc Label Printing Does Not StartDisc Tray Does Not Feed ProperlyDisc Tray JammedDisc Label Printing Does Not StartChec

Disc Tray JammedPull out the disc tray gently.If the disc tray cannot be pulled out, turn the printer off and turn it back on again. The disc tray wil

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

Note•When printing from a PictBridge (Wireless LAN) compliant device, set the print quality setting using theoperation panel.This setting cannot be ma

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong439

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Check status of ink tanks. Replace ink tank

Perform print head deep cleaning.If the problem is not resolved after performing print head deep cleaning, turn off the printer and performprint head

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

Loading PaperPaper SourcesLoading Paper in the Rear TrayLoading Paper in the CassetteLoading Envelopes43

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

To open the printer driver setup window, see How to Open the Printer Driver Setup Window.◦ For Mac OS:In the Canon IJ Printer Utility2, select Custom

Check10 Set longer ink drying time.This allows the printed surface to dry, preventing smudges and scratches.• For Windows:1. Make sure printer is turn

Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in

Scanning Problems (Windows)Scanning ProblemsIJ Scan Utility Error MessagesScanGear (Scanner Driver) Error Messages448

Scanning ProblemsScanner Does Not WorkScanGear (Scanner Driver) Does Not Start449

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer

ScanGear (Scanner Driver) Does Not StartCheck 1 Make sure MP Drivers is installed.If not installed, install MP Drivers from the Setup CD-ROM or our we

Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USBTouch Screen Shows Wro

Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug prin

Important• Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) cancause paper jams.Note• Do not load she

Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Installation and Download ProblemsCannot Install MP DriversEasy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear(Windows)457

Cannot Install MP DriversFor Windows:For Mac OS:For Windows:• If installation does not start when you insert Setup CD-ROM:Follow the instructions belo

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen• Other cases:Reinstall the

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.The latest MP Drivers for your model are available for download on

Errors and MessagesAn Error OccursMessage Appears461

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app

When a Support Code and a message are displayed on the touch screen:For details on how to resolve errors, see List of Support Code for Error.Note• For

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed onthe touch screen.6.Select the size and t

Message AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed on the computer

Note• See Unplugging the Printer to unplug the printer correctly.• Cannot connect to the server. Please wait a while and try again.The printer cannot

If you use the printer over a LAN, make sure the printer is connected to the network with a LAN cable or iscorrectly set up for network use.Check3 Mak

Inkjet Printer/Scanner/Fax Extended Survey Program Screen IsDisplayed (Windows)If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed,

• Changing confirmation screen setting:1. Make the following settings.◦ In Windows 10, right-click Start button and select Programs and Features.◦ In

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet Print

List of Support Code for ErrorSupport code appears on the touch screen and your computer screen when errors occur.A "support code" is an err

5700 5B00 5B01 5C02 • 6000 to 6ZZZ6000 6001 6004 6500 6502 68006801 6900 6901 6902 6910 69116920 6921 6930 6931 6932 69336934 6935 6936 6937 6938 6

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

Loading Paper in the CassetteYou can load A4, B5, A5, or Letter-sized plain paper in the cassette.Note• In the cassette, be sure to load only plain pa

1300CausePaper is jammed when feeding paper from rear tray.What to DoIf the paper fed from the rear tray is jammed, remove the jammed paper from the p

If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo theprinting.Note• When reloading the paper, make

1303CausePaper is jammed when feeding paper from cassette.What to DoIf the paper fed from the cassette is jammed, try to remove the paper from the fol

2. Open rear tray cover and then pull up paper support.3.Detach rear cover.Pull out the rear cover.4.Slowly pull out paper.Note•Do not touch the inner

2. Slowly pull out paper.Note• Do not touch the inner parts of the printer.3. Make sure all jammed paper is removed.4. Attach transport unit cover.Ins

If the measures above do not solve the problem, contact your nearest Canon service center to request arepair.479

1304CausePaper is jammed when performing automatic duplex printing.What to DoIf the paper is jammed when performing automatic duplex printing, try to

4.Slowly pull out paper.Note• Do not touch the inner parts of the printer.If you were not able to remove the paper in this step, detach the transport

Note•Do not touch the inner parts of the printer.3.Make sure all jammed paper is removed.4.Attach transport unit cover.Insert the transport unit cover

1313CausePaper is jammed as printer pulled in printed paper.What to DoIf the paper is jammed as the printer pulled in the printed paper, try to remove

3. Remove the cassette cover (B).4.Slide the paper guide (C) in front and (D) on the right to open the guides.5.Load the paper stack WITH THE PRINT SI

4.Slowly pull out paper.Note• Do not touch the inner parts of the printer.If you were not able to remove the paper in this step, detach the transport

Note•Do not touch the inner parts of the printer.3.Make sure all jammed paper is removed.4.Attach transport unit cover.Insert the transport unit cover

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from thetransport unit, o

4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5.Slowly pull out paper, so as not to tear it.Pull out the paper at an

If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremove any remaining paper.• Any paper left

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the

1003CausePossible causes include the following.• There is no paper in the cassette.• Paper is not loaded in the cassette properly.What to DoTake the c

1200CauseScanning unit/cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are replacing an ink tan

1401CausePrint head may be damaged.What to DoContact your nearest Canon service center to request a repair.492

1600CauseIf the lamp on the ink tank is flashing, ink may have run out.What to DoReplacing the ink tank is recommended.If printing is in progress and

•To load A4 or Letter-sized paper in the cassette, press down the lock (H) on the cassette, thenextend the cassette.6.Align the paper guide (I) in fro

1660CauseAn ink tank is not installed.What to DoInstall the ink tank.494

1688CauseThe ink has run out. (The lamp on the ink tank flashes.)What to DoReplace the ink tank and close the scanning unit (cover).Printing under the

1689CausePrinter detected ink out condition (The lamp on the ink tank flashes).What to DoReplace the ink tank and close the scanning unit (cover).An i

1700CauseInk absorber is almost full.What to DoSelect OK on the touch screen to continue printing. Contact your nearest Canon service center to reques

1890CauseTape for securing print head holder during transportation may still be attached.What to DoOpen the scanning unit / cover and make sure the ta

2110CausePaper settings for printing or copying do not match cassette paper information set on printer.Note• See below for the correct correspondence

What to DoSelect OK on the touch screen again to display the screen below.Select the appropriate action.Note• Depending on settings, some of the optio

For example, if the print or copy paper setting is A5, and cassette paper information is set to A4,change the paper in the cassette to A5 paper and pr

2900CauseScanning print head alignment sheet failed.What to DoSelect OK on the touch screen and follow the instructions below.• Make sure the print he

2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

Push the cassette into the printer until it stops.After inserting the cassette into the printer, the paper information registration screen for the cas

4103CauseCannot perform printing with current print settings.What to DoTap Stop on the touch screen to cancel printing.Then change the print settings

5011CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

5012CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

5200CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Note• In the case of warnings or errors ca

6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er

C000CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

Paper Settings on the Printer Driver and the Printer (Media Type). . . . . . . . . . . . . . . . . . . . 210Paper Settings on the Printer Driver and

Loading EnvelopesYou can load Envelope DL and Envelope Com 10 on the rear tray.The address is automatically rotated and printed according to the envel

2. Open the feed slot cover (C).3.Slide the paper guides to open them, and load the envelopes in the center of the rear trayWITH THE PRINT SIDE FACING

Note• Do not load envelopes higher than the load limit mark (E).5. Close the feed slot cover (F) gently.Important• If the feed slot cover is open, pap

Placing a Printable DiscTo print onto a printable disc, place it on the disc tray supplied with the printer, then insert it into the printer.This proc

Note• The disc tray may be ejected after a specified period of time has elapsed. In this case, follow theon-screen instructions to attach the disc tra

Removing a Printable Disc1. Pull out the disc tray.2.Remove the printable disc from the disc tray.Important•Do not touch the printing surface when rem

Loading OriginalsLoading Originals on the Platen GlassLoading Based on UseSupported OriginalsHow to Detach / Attach the Document Cover63

Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Loading Bas

Important• After loading the original on the platen glass, be sure to close the document cover before starting tocopy or scan.65

Loading Based on UseLoad the original in the correct position according to the function to use. If you do not load the originalcorrectly, it may not b

Scanning from Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317Using IJ Scan Utility. . . . . .

Loading Only One Original in the Center of the platen glass• Scan only one disc in Disc label of copy menu• Scan only one printed photo in Photo copy•

Note• The Skew Correction function automatically compensates for the originals placed at an angle of up toapproximately 10 degrees. Slanted photos wit

Supported OriginalsItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc (BD/DVD/CD,

How to Detach / Attach the Document CoverDetaching the document cover:Hold up the document cover vertically and then tip it back.Attaching the documen

71

Inserting the Memory CardBefore Inserting the Memory CardInserting the Memory CardRemoving the Memory Card72

Before Inserting the Memory CardThe following types of memory cards and image data are compatible with the printer.Important• If you took and saved ph

• The printer accepts images scanned and saved with the printer when Doc.type is set to Photo andFormat is set to JPEG (file extension ".jpg"

Inserting the Memory CardImportant• When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp isflashing, the pr

Important• Part of the memory card will protrude from the card slot, but do not force it into the slot any further. Thiscan damage the printer or the

Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless LAN Environment. . . . . . . . . . . . . .

Removing the Memory CardImportant• If you used the card slot as the memory card drive of a computer, you must perform the "safe removal"oper

Replacing Ink TanksReplacing Ink TanksChecking Ink Status on the Touch ScreenChecking the Ink Status with the Ink Lamps78

Replacing Ink TanksWhen remaining ink cautions or errors occur, the message will appear on the touch screen to inform you ofthe error. In this state,

Important•Do not touch other parts besides the ink tanks.•Handle the ink tank carefully to avoid staining of clothing or the surrounding area.•Discard

5. Hold the ink tank with the orange protective cap (E) pointing up while being careful not toblock the Y-shape air hole (D).6.Lift up the tab on the

8.Press on the top of the ink tank until the ink tank snaps firmly into place.Make sure that the ink lamp lights up.Important•You cannot print if the

Note• If the error message appears after the scanning unit / cover is closed, take appropriate action.An Error Occurs• When you start printing after r

Checking Ink Status on the Touch Screen1. Make sure that the power is turned on, and display the HOME screen.If the HOME screen is not displayed, pres

Checking the Ink Status with the Ink Lamps1. Make sure that the power is turned on.2. Open the scanning unit / cover.Replacing Procedure3.Check the in

• The ink lamp is off.The ink tank is not installed properly or the function for detecting the remaining ink level isdisabled. If the ink tank is not

Vertical Line Next to Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447Scanning P

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

If there are missing lines or horizontal white streaks in the pattern:Step3 Clean the print head.From the printerCleaning the Print HeadFrom the compu

• For Mac OS:Adjusting Print Head Position91

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

The confirmation screen will appear.6.Select Yes.The operation panel is opened and the paper output tray is pulled out automatically.The nozzle check

The confirmation screen will appear.6.Select Yes.The printer starts cleaning the print head deeply.Do not perform any other operations until the print

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

The confirmation screen will appear.6.Confirm the message, then select Yes.The operation panel is opened and the paper output tray is pulled out autom

1890. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4982110. . . .

8. Confirm the message, then load the print head alignment sheet on the platen glass.Load the print head alignment sheet WITH THE PRINTED SIDE FACING

CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning Paper Feed RollersCleaning Inside the Printer (Bottom Plate Cle

Cleaning Paper Feed RollersIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean the

9. Make sure that the paper feed roller has stopped rotating, then follow the message to loadthe three sheets of A4 or Letter-sized plain paper.10. Se

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p

9. Load only this sheet of paper in the cassette with the ridges of the creases facing up andthe edge of the half with no crease facing to the far sid

108

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Main Components and Their UseMain ComponentsPower SupplyUsing the Operation P

Transporting Your PrinterLegal Restrictions on Scanning/CopyingSpecifications110

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)111