Canon C360 User Manual download pdf (Page 204)

Troubleshooting the Installation

204 Installation and Configuration Guide Avaya C360 Multilayer Stackable Switches, version 4.5

Stack Health

The C360 software provides a Stack Health feature for verifying the integrity of the C360 and

P330 and P330-ML stacking module and cables.

Overview

The Stack Health feature will identify defective modules and cables that may be installed in the

C360 stack. The Stack Health algorithm separately checks all stacking modules and the

Octaplane connections (including Redundant cable).

Implementation of Stack Health in the C360

When activating the Stack Health feature, the agents in all modules start sending special

packets of various length via all stacking cables to one another. The Master module

synchronizes this process and collects the results.

● When the Redundant Cable is present, the user is prompted to disconnect one of the short

Octaplane cables and the redundant connection will be checked. Then, when prompted,

the cable should be reconnected and the test will run a second time to check the regular

Octaplane connections.

● The stack is reset after the Stack Health process completes.

Tip:

Tip: You should not load the stack with traffic during this test.

Tip:

Tip: If the stack health process fails, try to fasten or replace the stack cable between

the modules where the failure has occurred. If the problem persists, try to fasten

or replace either or both of the stacking modules.

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Canon C360 User Manual Page 204