Canon DR-2020U User Manual

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Summary of Contents

Page 1 - Reference Guide

Reference GuidePlease read this manual before using the scanner.After you finish reading this manual, keep it in a safe place for future reference.

Page 2 - AGREEMENT

6Power Supply● Connect only to a power outlet of the rated voltage and power supply frequency (either 120 V, 60 Hz or 220-240 V, 50/60 Hz, depending o

Page 3 - Setup Guide

7Moving the Scanner● Before moving the scanner, make sure to turn the power switch OFF, and disconnect the power plug from the power outlet.● When mov

Page 4 - Turning the Scanner ON

8CAUTION● Do not install the scanner on a surface that is unstable, tilted, or in an area subject to excessive vibrations, as this may cause the scann

Page 5 - Office Equipment

9Features of the DR-2020U Document ScannerThe main features of the DR-2020U document scanner are described below.● Multiple Methods for Documents Feed

Page 6

10Names and Functions of PartsFrontA Feeder CoverOpen this to clear paper jams or to perform cleaning.B Document GuidesAdjust this to the width of the

Page 7 - Table of Contents

11Operation PanelA Job ButtonsSpecific jobs are assigned to these buttons. Scanning will start when any of these buttons are pressed. The scanned imag

Page 8 - Introduction

12Error DisplaysRearA USB ConnectorConnect the supplied USB cable (or Hi-Speed USB 2.0 compatible cable) here.B ADF ConnectorCAUTIONNever disconnect t

Page 9 - Important Safety Instructions

13Feeding MethodsThere are three feeding methods (feeder, flatbed, business card feeder) for scanning documents with this scanner. The types of docume

Page 10 - Power Supply

14• Documents with curled edges may result in folds and paper jams. Make sure to straighten out the curls before loading documents in the scanner.• Ha

Page 11 - Handling

15Placing DocumentsPlacing Documents into the Feeder1Fan the pages of the document to be scanned, and load the document into the feeder with the scann

Page 12 - Disposal

READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGECANON SOFTWARE LICENSE AGREEMENTIMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACK

Page 13

16Placing Cards into the Business Card Feeder1Open the business card feeder.2Hold down the lever (A) on the side of the business card feeder, and plac

Page 14 - Names and Functions of Parts

17Supplied SoftwareUse the following software supplied with the scanner to scan documents. Select which software to use based on your intended purpose

Page 15 - Operation Panel

18Scanning with CaptureOnTouchWhat is CaptureOnTouch?CaptureOnTouch is a scanning application that allows you to scan documents using easy-to-follow o

Page 16 - B ADF Connector

19Scanning with the Job Buttons[Scan First] and [Select Scan Job] are pre-assigned to the three job buttons on the operation panel, and you can start

Page 17 - Feeding Methods

20Scan FirstOperation Flow1Place the document in the scanner (See p. 15).2Click the [Scan First] tab.The main screen for [Scan First] appears.3Click [

Page 18 - Carbon-backed paper

215Specify the output method.6Configure settings for the output method, and click the output button to output the scanned images.The name of the outpu

Page 19 - Placing Documents

22Output Method SettingsCaptureOnTouch provides four output methods for processing scanned images. The output settings that appear differ depending on

Page 20

23Starting [Scan First] with the START ButtonUnder default settings, [Scan First] is assigned to the START button on the operation panel.When “Ready”

Page 21 - Supplied Software

24Select Scan JobOperation FlowRegistering/Editing JobsIn CaptureOnTouch, you can register up to 10 jobs for use with [Select Scan Job].1Click the [Se

Page 22 - Scanning with CaptureOnTouch

25[Output settings] tabConfigure settings for the output method. The items that appear in this tab differ depending on the [Output method] selected.[F

Page 23 - Starting CaptureOnTouch

Setup GuidePlease read first.Checking the AccessoriesIf any of the items listed below are missing or damaged, contact your local authorized Canon deal

Page 24 - Scan First

264Click the [OK] button.The job is registered according to the configured settings and appears in the job list.To confirm the settings of a registere

Page 25 - Continuous Scanning

274Click the [Start] button.The document is scanned. While scanning is in progress, the number of pages scanned is displayed in addition to the scanne

Page 26 - Output Method Settings

28TroubleshootingThis section describes the problems that may occur while using the scanner and how to resolve them.It you cannot resolve a problem, c

Page 27 - START Button

29Problem 8 Each scanned image of a multi-page document is saved as a separate document.Solutions With CaptureOnTouch, you can scan multiple pages int

Page 28 - Select Scan Job

30Clearing a Paper JamIf a paper jam occurs while scanning from the feeder, an error message appears on the display panel. Follow the procedure below

Page 29 - Confirming Output

316Press the STOP button to clear the error message on the display.HintAfter clearing the paper jam, confirm whether the last document was scanned bef

Page 30 - Selecting Scan Jobs

32AppendixCleaning the Roller Unit and Separation PadIf streaks appear in scanned images, or if scanned documents become dirty, the roller unit and se

Page 31 - Click the [Start] button

334Grasp both sides of the separation pad with your fingers, and remove the separation pad.5Use a cloth dampened with water and thoroughly wrung out t

Page 32 - Troubleshooting

343Lower the lock lever to secure the roller unit into place. You can lower the lock lever smoothly by gently bending it inward.4Close the feeder cove

Page 33

35Weight Approx. 7.8 kgPower ConsumptionScanning: Maximum 33.0 WIn the Sleep Mode: Maximum 3.7 WWith power switch OFF: Maximum 0.5 WNoise 64 dB or les

Page 34 - Clearing a Paper Jam

Connecting to a ComputerInstalling the Software1Insert the Setup Disc into the computer’s CD-ROM drive.The setup menu automatically starts up when you

Page 35

CANON ELECTRONICS INC.1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPANCANON U.S.A. INC.ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.CANO

Page 36 - Appendix

1 International ENERGY STAR® Office Equipment ProgramAs an ENERGY STAR® Partner, Canon Electronics Inc. has determined that this machine meets the EN

Page 37

2 Für EMVGDieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und Gewerbebereich sowie in Kleinbetrieben vorgesehen. Für 3. GPSGV“Maschinenlär

Page 38 - Specifications

3Table of ContentsSetup Guide...FoldoutIntroduction...

Page 39 - Replacement Parts

4IntroductionThank you for purchasing the Canon Document Scanner imageFORMULA DR-2020U. Please read this manual thoroughly before using the scanner to

Page 40

5Important Safety InstructionsTo ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.Instal

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