Canon BJC4400 User Manual download pdf (Page 11)

Chapter 1 Introduction 1-5

Introduction

Canon Customer Care Center

Canon Computer Systems,Inc. offers a full range of customer technical

support* options including:

❍

24-hour, 7-day-a-week,toll-free automated support for troubleshooting

issues on most current products (1-800-423-2366)

❍ Speak to a technician free of service charge (currently Monday–

Friday, 8:00 am–10:00 pm EST, excluding holidays) for products

still under warranty** (1-757-413-2848)

❍ Speak to a technician for a service charge (currently $24.99 per call)

during holidays and days/hours not listed above regarding urgent

product questions or for products no longer under warranty

(1-800-423-2366)

Or for a charge of $2.50 per minute,to a maximum of $25.00 per

call (1-900-246-1200)

❍ E-mail support via the Canon Computer Systems, Inc. Web site

(www.ccsi.canon.com)

❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345)

❍ To download the latest drivers using your modem,24-hour Bulletin

Board Service (1-757-420-2000)

*Support program specifics subject to change without notice.

**Refer to individual product information for warranty details.

Canon Canada

Within Canada, 24 hours a day, 7 days a week (1-800-263-1121)

In other countries, please contact your Canon dealer.

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Canon BJC4400 User Manual Page 11