Canon imagePROGRAF iPF765 User Manual

Large Format PrinterBasic Guide Preface Safety Precautions...2Manuals for this printer...

1 Lift the Holder Stopper lever (a) from the shaft sideto unlock it. Holding the Holder Stopper at the posi-tion indicated (b), remove it from the Rol

Cannot print over a networkCannot print over a networkCannot connect the printer to the network ...

Cause Corrective ActionThe NetWare server andservices are not configuredcorrectly.4.If data transmission to a printer on another subnet fails, deactiv

Installation problemsInstallation problemsThe computer does not recognize the printer ...

Removing imagePROGRAF Device Setup Utility (Windows)Remove imagePROGRAF Device Setup Utility as follows.Note• The following instructions are for Windo

HP-GL/2 problemsHP-GL/2 problemsWith HP-GL/2, printing is misaligned ...

HP-GL/2 jobs are printed at maximum size, even if a standard size is specifiedHP-GL/2 jobs are printed at maximum size, even if a standard size is spe

Other problemsOther problemsThe printer does not go on ...

Messages advising to check the maintenance cartridge are not clearedMessages advising to check the maintenance cartridge are not clearedCause Correcti

2 Press ▲ or ▼ to select Information, and then press the OK but-ton.3 A confirmation message is shown on the Display Screen aboutreleasing ink level d

7 Check the message and press the ▶ button.8 Press ▲ or ▼ to select Yes, and then press the OK button.9 A confirmation message about updating ink info

•Using rolls with a 3-inch paper coreHolder Stopper (Left Side) Roll Holder (Right Side)Align the tips (a) of the 3-Inch Paper Core Attachment L with

Error MessageError MessageMessages regarding paperMessages regarding paperMediaType Mismatch ...

Cause Corrective ActionWhen Detect Mismatch in the Control Panel menu isset to Pause or Hold Job, paper smaller than the sizespecified in the printer

"Remove paper and check pap. size"Cause Corrective ActionA sheet has come out of the printer during printing.1.Press the Release Lever back

Cause Corrective ActionPaper has been loaded askew, or warped paper has been loaded.2.Load the sheet, aligning it with the guide on the right.3.Pull t

Cause Corrective ActionYou have attempted to print a test print sheet orother printer status information on a roll, but noroll is loaded.1.Press ▲ or

Cause Corrective ActionYou have attempted to print a test print sheet or otherprinter status information on a sheet, but no sheet isloaded. (See "

Cause Corrective ActionIf this error recurs after you reload the roll, remove the Roll Holderfrom the printer, push the roll firmly in until it touche

Cause Corrective ActionThere are sheets left on theEjection Guide. (See "Loading Rolls in the Printer.") →P.12There is a foreign object byth

Cause Corrective ActionThe loaded paper is a size not com-patible with borderless printing.For information on types of paper compatible with borderles

Messages regarding inkMessages regarding inkInk insufficient. ...

4 Insert the Holder Stopper from the left in the RollHolder as shown. Holding it at the position shown(b), push it firmly in until the flange (a) of t

Ink tank is empty.Ink tank is empty.Cause Corrective ActionThere is no ink left in an ink tank. Open the Ink Tank Cover and replace the Ink Tank for w

Messages regarding printing or adjustmentMessages regarding printing or adjustmentCannot adjust paper feed. ...

Messages regarding printheadsMessages regarding printheadsCannot adjust printhead. ...

Cause Corrective ActionThe Printhead noz-zles are clogged. (See "Cleaning the Printhead.") →P.41If the message is still displayed when print

Messages regarding the maintenance cartridgeMessages regarding the maintenance cartridgeInsert the maintenance cartridge. ...

Messages regarding the hard diskMessages regarding the hard diskHard disk error. ...

Messages regarding HP-GL/2Messages regarding HP-GL/2This type of paper is not compatible with HP-GL/2. ...

Other MessagesOther MessagesGARO Wxxxx (x represents a number) ...

Prepare for parts replacement.Prepare for parts replacement.Cause Corrective ActionIt is almost time to replace consumables forwhich service is requir

Error MessagesError MessagesBorderless printng not possible. ...

3 Positioning your hands as shown, open the RollCover.4 Holding the Roll Holder flange (a), rest the RollHolder shaft on the Roll Ledge (b).At this ti

The paper is too small. ...

Index AAdjust Length... 79, 80Adjust Printer...

iPF765 Basic GuideENGCanon Inc.30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanCanon U.S.A., Inc.One Canon Plaza, Lake Success, NY 11042 U

5 Holding the Roll Holder flange (a), guide the holderalong the Roll Loading Slots (b) on both ends,keeping the holder level as you load it in the Rol

ManageRemain-RollBarcodes Printer Operation After the Paper is FedOn Printed There is no need to specify the type and length of the paper.Not printed

4Press ▲ or ▼ to select "Yes", and then press the OK button.The roll is now rewound and ejected.Caution•If you have selected ManageRemainRol

7 Holding the Roll Holder flange (a), remove the hold-er from the Roll Holder Slot.Note• For instructions on removing the Roll Holder from rolls, see

Handling sheetsHandling sheetsLoading Sheets in the Printer ...

2 Slide the Width Guide (a) to align it with the markfor the size of paper you will load.3 Load a single sheet printing-side up in the PaperFeed Slot,

PrefacePrefaceSafety PrecautionsSafety PrecautionsSafety Precautions ...

4 Move the Width Guide (a) carefully to match thesize of paper loaded.Set the Width Guide against the edge of the paperto prevent the paper from becom

2Press the OK button.The Paper Menu is displayed.3Press ▲ or ▼ to select Eject Paper, and then press the OK button.4Press ▲ or ▼ to select "Yes&q

Maintenance and ConsumablesMaintenance and ConsumablesInk TanksInk TanksInk Tanks ...

Make sure the printer is ready for Ink Tank replacementYou can replace ink tanks if the Display Screen advises you to check the amount of ink left or

Remove the Ink Tank1 Open the Ink Tank Cover and check the ink lamps.Ink lamps flash when there is little ink left.2 Press the tip of the Ink Tank Loc

Install the ink tanks1 Before opening the pouch, gently agitate the Ink Tank onceor twice. Agitate the ink in the Ink Tank by slowly rotatingthe Ink T

4 Push the Ink Tank Lock Lever closed until it clicks intoplace.5 Make sure the Ink Lamp is lit in red.Note• If the Ink Lamp is not lit, reload the ta

PrintheadsPrintheadsPrinthead ...

Access the menu for Printhead replacementCaution• When replacing the Printhead immediately after printing, wait a few minutes before replacing it. The

2 If the Printhead Fixer Cover or Printhead Fixer Leveris dirty, use a damp cloth that you have wrung outcompletely to wipe it clean.Important•Do not

Caution• Always grip the plug to remove the power cable from the power outlet. Pulling on the power cable could damage thecable and lead to a fire or

3 Pull the Printhead Fixer Lever forward all the way toopen it completely.4 Pull up the Printhead Fixer Cover to open it complete-ly.5 Remove the Prin

6 Holding the new Printhead by the grips (a), remove itfrom the pouch.Important• When handling the Printhead, always hold it by the grips (a). Never t

8 With the nozzles facing down and the metal contactstoward the back, insert the Printhead into the Car-riage. Carefully push the printhead firmly int

Ink now fills the system. It takes about seven minutes tocomplete.Important• Never remove an Ink Tank while the system is filling with ink.• After Pri

Maintenance CartridgeMaintenance CartridgeMaintenance Cartridge ...

If a message is displayed requesting Maintenance Cartridge replacement, you can skip the step Access the menufor Maintenance Cartridge replacement. Fo

Important•Never touch the metal contacts (a). This may damagethe Maintenance Cartridge. 2 At this point, open the Maintenance Cartridge Cov-er.3 Hold

5 Confirm the Maintenance Cartridge is right-side up,put it in the box with the packaging material attach-ed, and store it so that it stays level.Caut

8 Press the OK button.The printer now initializes the Maintenance Cartridge. Replacing the Maintenance Cartridge

Cleaning the PrinterCleaning the PrinterCleaning Inside the Top Cover ...

OtherWarning• Never disassemble the printer or attempt repairs. There are high voltage parts inside the printer that can cause a fire orelectrical sho

2 If paper dust has accumulated in the Vacuum holes(a) on the Platen or in the Borderless Printing InkGrooves (b), use the Cleaning Brush (c), provide

Important• Do not use a dry cloth to wipe inside the Top Cover. This may create a static charge, which may attract dustand affect the printing quality

•Head Cleaning AUse this mode if printing is faint or contains foreign substances. This method of cleaning consumes the leastamount of ink.It takes ab

Printer PartsPrinter PartsOperations and Display ScreenOperations and Display ScreenControl Panel ...

fNavigate buttonEnables you to check instructions for loading and removing paper or replacing ink tanks or printheads, as wellas other operations. (S

•Menus (when the Ink tab is selected and the OK button is pressed)Note• If the Tab Selection screen is not displayed, pressing OK will not display men

•Lower menus are available if is displayed at right next to the second and subsequent rows. To access thelower menus, select the menu and press the

3Repeat steps 1 and 2 to complete the settings, and then press the OK button.Note• If a confirmation message is displayed regarding the setting you en

Menu StructureMenu StructureThe menu structure is shown categorized by tab. The * on the right side of an item indicates the default value.The printer

First Level Second Level Third Level Fourth Level Fifth Level Return DefaultsPaper DetailsKeep Paper Type Off *┋ On*1: For information on

•Consult the dealer or an experienced radio/TV technician for help. Use of shielded cable is required to comply with Class B limits in Subpart B of Pa

First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth LevelTest Print Nozzle Check ┋ Status P

First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Palette B (Select thepen n

First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level DNS Host Name (*10)

First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level TrimEdgeReloadAutomatic ┋ Off *┋

*10: Viewing and configuration is possible for administrators only.*11: Not displayed if IPv6 Support is Off.*12: Default setting for the time to ente

Printer partsPrinter partsFront ...

lOutput TrayAll printed documents are ejected from this slot.mEjection GuideGuides printed documents as they are ejected.nTop CoverOpen this cover to

Top Cover (Inside)Top Cover (Inside)aCarriageMoves the Printhead. The carriage serves a key role in printing. (See "Carriage.") →P.58bCarri

Roll Cover (Inside)Roll Cover (Inside)aRoll HolderLoad the roll on this holder.bHolder StopperSecure rolls on the Roll Holder with this part.cRoll Loa

cPrinthead Fixer LeverLocks the Printhead Fixer Cover.dPrinthead Fixer CoverHolds the Printhead in place.Ink Tank Cover (Inside)Ink Tank Cover (Inside

Manuals for this printerManuals for this printerManuals for this printer ...

Printer RelocationPrinter RelocationPreparing to Transfer the PrinterPreparing to Transfer the PrinterPreparing to Transfer the Printer ...

Remove the Ink Tank1 Open the Ink Tank Cover.2 Pressing the tip of the Ink Tank Lock Lever horizontally, liftthe Ink Tank Lock Lever to release the lo

5 Push all ink tank lock levers closed until they click intoplace.6 Close the Ink Tank Cover.At this point, ink is drawn out from inside the tubes.Imp

Reinstalling the PrinterReinstalling the PrinterThe basic workflow for reinstalling the printer is as follows.For detailed instructions, see the Setup

Caution• Moving the printer requires at least three people. Be careful to avoid back strain and other injuries.•When moving the printer, firmly grasp

5 Press the power button to turn the printer on.6 Open the Ink Tank Cover and install the ink tanks.7 Attach the Roll Holder to the Roll Media. (See &

9Install the printer driver and manual.Note that the driver installation procedure variesdepending on the type of connection. (See "Installing th

Software InstallationSoftware InstallationInstalling the Printer Driver (Windows)Installing the Printer Driver (Windows)Installing the Software (Windo

Important•For USB connections, when the dialog box atright is displayed, make sure the printer is onand connect the printer and computer with theUSB c

Installing the Printer Driver (Mac OS X)Installing the Printer Driver (Mac OS X)Installing the Software (Mac OS X)Installing the Software (Mac OS X)Th

3 When the imagePROGRAF Support Informationis displayed, click the User Manual icon or the Pa-per Reference Guide icon.Note• Click Visit the imagePROG

4 After installation, click Quit.Installation of the software is now finished.Next, connect the printer and computer.5After confirming the printer is

Convenient Printer Driver FeaturesConvenient Printer Driver FeaturesPrint Preview ...

Configuring Settings in Mac OS X1. In the File menu of the source application, choosethe appropriate menu item for printer settings todisplay the Prin

Rotate Page 90 degrees (Converse Paper)Rotate Page 90 degrees (Converse Paper)You can conserve roll paper by specifying particularsettings as suitable

Borderless PrintingBorderless PrintingIn regular printing, a margin required by the printer isadded around the original. With borderless printing,you

Large-Format PrintingLarge-Format PrintingYou can create vertical or horizontal banners by print-ing originals in banner formats on rolls.Originals cr

Enlarged/Reduced PrintingEnlarged/Reduced PrintingOriginals can be printed at larger or smaller sizes, asdesired.Configuring Settings in Windows1. Acc

Adjustments for Better Print QualityAdjustments for Better Print QualityAdjusting the PrintheadAdjusting the PrintheadAutomatic Adjustment to Straight

2 On the Tab Selection screen of the Control Panel, press ◀ or▶ to select the Settings/Adj. tab ( ).Note• If the Tab Selection screen is not displayed

Adjusting the feed amountAdjusting the feed amountSelecting a Feed Amount Adjustment Method (Feed Priority) ...

•Screens depicted in this user manual for the printer driver or other software may be different from the ac-tual screens because of subsequent updates

Adjusting Line Length (Adjust Length)Adjusting Line Length (Adjust Length)To ensure that lines in CAD drawings are printed at exactly the right length

5Press ▲ or ▼ to select Feed Priority, and then press the OK button.6Press ▲ or ▼ to select Adjust Length, and then press the OK button.7 Press ▲ or ▼

TroubleshootingTroubleshootingProblems Regarding PaperProblems Regarding PaperClearing Jammed Paper (Paper Feed Slot) ...

3 Positioning your hands as shown, open the RollCover.4 Fold an A4 sheet lengthwise four times and insert itthrough the gap of the Paper Feed Slot. Pu

8 Pull the Release Lever forward.Clearing Jammed Roll PaperClearing Jammed Roll PaperIf paper from a roll becomes jammed, "Paper jam." is sh

3Remove the jammed paper.•If paper is jammed inside the Top Cover1. Open the Top Cover and move the Car-riage to the left or right side manually,away

Important• Do not move the Carriage over jammed paper. This may damage the Printhead.•Do not touch the Linear Scale (a) or CarriageShaft (b). This may

•If the paper is jammed by the Ejection GuideRemove the jammed paper from the OutputTray.After removing the paper, make sure there areno other scraps

2Remove the jammed paper.•If paper is jammed inside the Top Cover1. Open the Top Cover and move the Car-riage to the left or right side manually,away

Important• Do not move the Carriage over jammed paper. This may damage the Printhead.•Do not touch the Linear Scale (a) or CarriageShaft (b). This may

Handling PaperHandling PaperHandling rollsHandling rollsAttaching the Roll Holder to Rolls ...

•If the paper is jammed by the Ejection GuideRemove the jammed paper from the OutputTray.After removing the paper, make sure there areno other scraps

Cause Corrective ActionDuring cutting, printed documents fall out at anangle.In the Control Panel menu, set Cutting Mode to Eject. Hold documents afte

Printing does not startPrinting does not startThe Data lamp on the Control Panel does not light up ...

The printer stops during a print jobThe printer stops during a print jobAn error message is shown on the Display Screen ...

Problems with the printing qualityProblems with the printing qualityPrinting is faint ...

Cause Corrective ActionPaper has been loaded incorrectly, caus-ing it to wrinkle.Reload the paper. (See "Loading Rolls in the Printer.") →P.

Cause Corrective ActionThe Ejection Guide is soiled. (See "Cleaning the printer exterior.") →User's GuideThe surface of the paper is d

Banding in different colors occursBanding in different colors occursCause Corrective ActionThe paper feed amount is out of adjust-ment.Adjust the feed

Cause Corrective ActionDensity may be uneven if you use GlossyPaper or Coated Paper.In Advanced Settings of the printer driver, choose Highest or High

Cause Corrective ActionThe type of paper specified in the printer driv-er does not match the type loaded in theprinter.Make sure the same type of pape