Canon imageCLASS MF3110 User's Guide Page 150

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  • TROUBLESHOOTING
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Installing and Uninstalling Problems
4-12
Troubleshooting
4
Cannot use the software after upgrading to Windows XP.
Q Have you upgraded Windows 98/Me/2000 to Windows XP without removing the
software?
A Remove the software (see "Uninstalling and Reinstalling the Software," on p.
1-10), then reinstall it. (See "Installing Software on Your Computer," on p. 1-4.)
In [Device Manager], green mark “?” is displayed (Windows Me).
Q Is green mark "?" displayed on [USB Composite Device] in [USB (Universal
Serial Bus) Controller] in [Device Manager] in Windows Me?
A As this is not a problem, you can continue to use it as is.
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