Canon DR-4010C User Manual

Document ScannerUser ManualPlease read this manual before operating this scanner. After you finish reading this manual, store it in a safe place for f

Chapter 1 Before Using the Scanner1-3HandlingWARNINGNote the following precautions whenever using the scanner. Failure to do so may result in a fire o

Chapter 7 ISIS/TWAIN Driver Settings7-5☞ Refer to the descriptions of the following function for details about “Skip Blank Page,” “Auto Color Detectio

Chapter 7 ISIS/TWAIN Driver Settings7-6☞ Documents with low-contrast text can be made more readable by adjusting Contrast on the [Brightness] tab shee

Chapter 7 ISIS/TWAIN Driver Settings7-7Mode-Dependent Function LimitationsThe following tab sheet functions are partially disabled according to the se

Chapter 7 ISIS/TWAIN Driver Settings7-8Dots per inchSelect the scanning resolution. ☞ Higher resolutions provide clearer images, but produce larger f

Chapter 7 ISIS/TWAIN Driver Settings7-9[Folio]Documents that are normally folded in half are scanned on both sides and composed into one image. (See “

Chapter 7 ISIS/TWAIN Driver Settings7-10[Speed Priority]This mode gives priority to scanning speed, and generates 400 or 600 dpi images from images sc

Chapter 7 ISIS/TWAIN Driver Settings7-11Mode in case of binarySelect the scanning mode when a page is judged to be black and white.☞ [High-Speed Text

Chapter 7 ISIS/TWAIN Driver Settings7-12Scan Area Dialog Box (TWAIN Driver)This dialog box appears with application programs that display the [Scan] b

Chapter 7 ISIS/TWAIN Driver Settings7-13☞ When [Deskew] is enabled on the [Basic] tab sheet, the specified area may be displaced when scanning.Area W

Chapter 7 ISIS/TWAIN Driver Settings7-14The availability of brightness and contrast settings are as follows according to the mode setting on the [Basi

Chapter 1 Before Using the Scanner1-4 Do not place objects on top of the scanner. Such objects may tip or fall over, resulting in personal injury. W

Chapter 7 ISIS/TWAIN Driver Settings7-15[Gamma Settings] Dialog BoxUse the [Gamma Settings] dialog box to adjust the gamma correction value. [Custom]

Chapter 7 ISIS/TWAIN Driver Settings7-16☞ You can also move the gamma curve by dragging it with the mouse. [Freehand]The output value for a particular

Chapter 7 ISIS/TWAIN Driver Settings7-17[Image processing] Tab SheetThe [Image processing] tab sheet provides settings affecting processing of scanned

Chapter 7 ISIS/TWAIN Driver Settings7-18[Text Orientation Recognition] Check BoxSelect this check box to detect text orientation in scanned images, an

Chapter 7 ISIS/TWAIN Driver Settings7-19The [Setting] buttons are enabled when [Drop-out color Custom] or [Custom Color Enhance] is selected, so that

Chapter 7 ISIS/TWAIN Driver Settings7-20[Others] Tab Sheet (TWAIN driver)[Reverse side]Scanning occurs as follows depending on the scanning side setti

Chapter 7 ISIS/TWAIN Driver Settings7-21Double Feed DetectionThis function stops document transport when double feeding of document pages is detected,

Chapter 7 ISIS/TWAIN Driver Settings7-22With the [Standard Feeding] Feeding Option With the [Automatic Feeding] or [Panel Feeding] Feeding Option [Aut

Chapter 7 ISIS/TWAIN Driver Settings7-23[Barcodes] ButtonThis is enabled when the optional barcode module is installed: click it to open the Barcode d

Chapter 7 ISIS/TWAIN Driver Settings7-24Addon Dialog BoxThe [Addon] dialog box provides access to the following dialog boxes, where you can make setti

Chapter 1 Before Using the Scanner1-51-2 Features of the DR-4010C Document ScannerThe main features of the DR-4010C document scanner are described bel

Chapter 7 ISIS/TWAIN Driver Settings7-25[Addon] Check BoxSelect this check box to apply text or bitmap images to scanned document images.Imprinter Sid

Chapter 7 ISIS/TWAIN Driver Settings7-26[Left arrow] abbreviation: <L>Inserts a left arrow () symbol.[Right arrow] abbreviation: <R>Inser

Chapter 7 ISIS/TWAIN Driver Settings7-27☞ When add-on text is applied to an image, the size of the characters depends on the scan resolution.[Enable]

Chapter 7 ISIS/TWAIN Driver Settings7-28 [Horizontal Offset]Enter the desired offset from the edge of the document feeder inlet. ☞ When applying an ad

Chapter 7 ISIS/TWAIN Driver Settings7-29Start ValueEnter the start value for the counter.IncrementThis is the counter increment value. The counter inc

8-1Chapter 8Job Registration Tool SettingsThis chapter describes Job Registration Tool settings for job functions. Refer to Section “3-4 Job Function,

Chapter 8 Job Registration Tool Settings8-28-2 Job Registration Tool Settings Dialog BoxThe Job Registration Tool Settings dialog box provides access

Chapter 8 Job Registration Tool Settings8-3Job Registration Tool Dialog BoxThis dialog box appears when the Job Registration Tool is started from the

Chapter 8 Job Registration Tool Settings8-4[New/Editing] Dialog BoxThe [New/Editing] dialog box appears when you click a Job button in the Job Registr

Chapter 8 Job Registration Tool Settings8-5Job titleEnter the job title to be displayed in the Job Button Settings list. ☞ Job titles may consist of u

Chapter 1 Before Using the Scanner1-6• Text Enhancement ModeThis mode enables you to scan documents with dark backgrounds or documents with faint text

Chapter 8 Job Registration Tool Settings8-6Save in folderWhen the [Save to My Pictures folder] check box is not selected, this is enabled for you to e

Chapter 8 Job Registration Tool Settings8-7PDF Settings Dialog BoxCompression rateSelect the compression rate for PDF files.• Select [Normal] to save

Chapter 8 Job Registration Tool Settings8-8Setting to Print Scanned Images (Function: Print)[Printer]Shows the printer to use for printing images. Cli

Chapter 8 Job Registration Tool Settings8-9Settings for Monitoring the Folder for Saved Images[Capacity Warning Settings]The Capacity Warning Settings

Chapter 8 Job Registration Tool Settings8-10[Back Up / Restore] Settings[Back Up] ButtonWrites a backup file (*.reg) of registered job data to the spe

9-1Chapter 9Practical ExamplesThis chapter provides examples of settings for the DR-4010C ISIS/TWAIN driver. Refer to these examples when making ISIS/

Chapter 9 Practical Examples9-2• To scan long-page documentsSet the scanning mode to Long Document mode, and select [Auto-detection] as the [Page Size

Chapter 9 Practical Examples9-3• To avoid losing the edges of an image due to shifting of the document page, or to remove black frames from around ima

Chapter 9 Practical Examples9-4• To scan a batch of documents one page at a timeSet the [Feeding Option] to either [Automatic Feeding] or [Panel Feedi

Chapter 9 Practical Examples9-5Scanned images are rotated as follows according to the orientation of loaded documents and the selected angle.• To rota

Chapter 1 Before Using the Scanner1-71-3 Names and Functions of PartsThis section describes the name and function of each part. Make sure to read this

Chapter 9 Practical Examples9-6• To skip or enhance a custom colorSelect [Drop-out color Custom] or [Custom color Enhance] in the [Color drop-out] lis

Chapter 9 Practical Examples9-7Prescan• To confirm images before scanningSelect the [Prescan] check box on the [Others] tab sheet, and scan. When scan

© CANON ELECTRONICS INC. 2006CANON ELECTRONICS INC.1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPANCANON U.S.A. INC.ONE CANON PLAZA, LAKE SU

Chapter 1 Before Using the Scanner1-8 Back View Interfaces (See “2-4 Connecting the Scanner to the Computer,” on p. 2-11.)CAUTION• Do not block the

2-1Chapter 2Setup2-1 Setup ProcedureIn order to prepare the scanner for use, read and follow the instructions in each section below.Installation Requi

Chapter 2 Setup2-22-2 Installation RequirementsTo use the DR-4010C scanner, your computer must satisfy the following system requirements.• One of the

Chapter 2 Setup2-3• If the CPU, memory, interface card, and other specifications do not satisfy the installation requirements, the scanning speed may

Chapter 2 Setup2-42-3 Installing the SoftwareThis section describes how to install the required software.Setup DiscWhen you insert the Setup disc supp

International ENERGY STAR ProgramAs an ENERGY STAR® Partner, Canon Electronics Inc., has determined that this machine meets the ENERGY STAR® Program g

Chapter 2 Setup2-5Software InstallationInstall the software before connecting the scanner to the computer.1 Log onto Windows with an account that has

Chapter 2 Setup2-64 Click [Install].Installation of the DR-4010C driver begins.5 Click [Next].The software license agreement appears.6 Read the licens

Chapter 2 Setup2-7Next, the job tool software is installed.7 The DR-4010C driver installation is complete.8 Click [Finish].Installation of CapturePerf

Chapter 2 Setup2-89 Click [Next].The software license agreement appears.10 Read the license agreement and click [Yes] to accept it.The installation lo

Chapter 2 Setup2-913 Click [Finish].Installation of the User Manual starts.14 Click [Next].The User Manual is installed.15 The User Manual installatio

Chapter 2 Setup2-1017 Click [Exit].Click [Back] to return to the menu screen.18 After the software installation is complete, you can connect the scann

Chapter 2 Setup2-112-4 Connecting the Scanner to the ComputerThere are two methods for connecting the DR-4010C scanner to a computer: USB connection,

Chapter 2 Setup2-123 Connect the power cord into an AC outlet. b4 Use the supplied USB cable to connect the scanner to the computer.Using a SCSI Conne

Chapter 2 Setup2-131 Shut down Windows and turn the computer OFF.2 Verify that the power switch of the scanner is OFF.If the power switch is in the ON

Chapter 2 Setup2-142-5 Turning the Power ONWhen you turn the computer and the scanner ON, the Plug and Play function of Windows recognizes the scanner

INTRODUCTIONiINTRODUCTIONThank you for purchasing the Canon DR-4010C Document Scanner. Please read this manual thoroughly before using the scanner to

Chapter 2 Setup2-15Note• In Windows XP, a message appears when installation is complete.• In Windows 2000, no message appears when installation is com

3-1Chapter 3Basic Operation3-1 DocumentsThe scanner can scan documents ranging in size from business cards and checks to A4 size documents. It can als

Chapter 3 Basic Operation3-2IMPORTANTA document must meet the following criteria to be scannable:• When scanning a multiple page document, pages of th

Chapter 3 Basic Operation3-33-2 Document Tray and Eject TrayPrepare the document feed tray and document eject tray according to the paper size and fee

Chapter 3 Basic Operation3-4Note• The U-turn path is used to scan documents on paper of normal weight. Scanned documents are ejected to the document e

Chapter 3 Basic Operation3-53-3 Placing DocumentsThere are two methods for feeding documents, the Page Separation mode and Bypass mode. Feeding pages

Chapter 3 Basic Operation3-6CAUTION Do not place the documents on top of the scanner to align them. Doing so may cause a malfunction. When placing d

Chapter 3 Basic Operation3-75 Adjust the document guides to fit the width of the document.NoteBefore scanning, make sure that the document is not curl

Chapter 3 Basic Operation3-8NoteFor more information on placing documents, see “Feeding in the Page Separation Mode,” on p. 3-5.3 Start scanning.4 The

Chapter 3 Basic Operation3-93-4 Job FunctionIn addition to using scanning applications, such as Capture Perfect 3.0 to perform scanning, the DR-4010C

INTRODUCTIONiiSymbols Used in This ManualThe following symbols are used in this manual to explain procedures, restrictions, handling precautions, and

Chapter 3 Basic Operation3-10Job Registration ToolThe Job Registration Tool is a TWAIN-compatible application that is installed with the ISIS/TWAIN dr

Chapter 3 Basic Operation3-111 Place the documents into the feed tray. (See “3-3 Placing Documents,” on p. 3-5.)2 Press the job button c to start the

Chapter 3 Basic Operation3-12shown below will appear. Select an application from this dialog box or click [Cancel] and change the event settings.• Onl

Chapter 3 Basic Operation3-133. Double-click [Scanners and Cameras].4. Select [CANON DR-4010C USB] (or [CANON DR-4010C SCSI]) Æ click [Properties].The

Chapter 3 Basic Operation3-145. Click the [Events] tab.2 Under [Scanner events], select the button whose setting you want to change (Button No. 1, But

Chapter 3 Basic Operation3-153 By default, all applications listed under [Send to this application] are selected. Select only one application (deselec

Chapter 3 Basic Operation3-163-5 CapturePerfect 3.0This section describes the flow of the CapturePerfect 3.0 application.For more information on Captu

Chapter 3 Basic Operation3-17• Scan To PresentationThis mode is useful when the scanner is used in environments, such as conference halls, where it ca

Chapter 3 Basic Operation3-182 Follow the procedure below to select the Canon DR-4010C Document Scanner as the scanner to be used.1. On the [Scan] men

Chapter 3 Basic Operation3-193 On the [Scan] menu, click [Scanner Setting].The Properties dialog box for the ISIS driver opens.4 Set the scan settings

Document ScannerUser ManualHardware

Chapter 3 Basic Operation3-206 On the [Scan] menu, select [Scan Batch to File].The [Scan Batch to File Setting] dialog box opens.For more details on h

Chapter 3 Basic Operation3-21• Feeding Option is set to “Panel-Feeding”:Place the next document and press job button a (Start) to resume scanning, or

Chapter 3 Basic Operation3-22Scan Panel FunctionsThe Scan Panel has the following functions.a Start buttonIf Feeding Option is set to “Panel-Feeding,”

Chapter 3 Basic Operation3-233-6 Using Patchcode SheetsThe DR-4010C ISIS driver and CapturePerfect 3.0 both support the automatic file separation func

Chapter 3 Basic Operation3-24Patchcode Pattern FunctionThere are two types of patchcodes and their function changes according to their pattern. PATCH

Chapter 3 Basic Operation3-253 On the [Other] tab of the ISIS driver properties, set the batch separation setting to “Patchcode.”4 From the applicatio

Chapter 3 Basic Operation3-263-7 Clearing a Paper JamWhen paper jams occur during scanning, use the following procedure to clear them.CAUTIONWhen remo

Chapter 3 Basic Operation3-273 Remove the jammed document. If the jam occurred in the feed section If the jam occurred in the eject sectionIMPORTANT

Chapter 3 Basic Operation3-28• If a paper jam occurs when “Rapid recover system” is enabled in the ISIS/TWAIN driver settings, the image data of the d

Chapter 3 Basic Operation3-293-8 Other FunctionsThis scanner also supports the scanning functions described below.• Folio ScanDocuments larger than A4

ContentsiiContentsChapter 1 Before Using the Scanner ...1-11-1 Important Safety I

Chapter 3 Basic Operation3-30Double Feed Detection FunctionThe scanner is equipped with a [Double Feed Detection] function that automatically detects

Chapter 3 Basic Operation3-31• When scanning in the Long Document mode, if the document is placed on the scanner in a skewed position, it may be damag

Chapter 3 Basic Operation3-323. Double-click [Scanners and Cameras].4. Select [CANON DR-4010C USB] or ([CANON DR-4010C SCSI]) Æ click [Properties].The

Chapter 3 Basic Operation3-332 Click the [Maintenance] tab.3 Click [Long Document mode (1,000 mm)].4 Click [Apply] to change the scanner’s settings.5

Chapter 3 Basic Operation3-34MultiStream FunctionIf the application that you are using supports the MultiStream function, then it is possible to scan

4-1Chapter 4Maintenance4-1 Regular MaintenanceClean the scanner on a regular basis as described below to maintain peak scanning quality.CAUTION When

Chapter 4 Maintenance4-2Cleaning the Sensor Glass and the RollersIf scanned images have extraneous marks, or if the scanned documents are dirty, the s

Chapter 4 Maintenance4-33 Use a clean dry cloth to wipe dirt off the sensor glass.Wipe both the top and bottom sensor glasses.IMPORTANTScratches on th

Chapter 4 Maintenance4-46 Wipe the removed rollers with a cloth that has been moistened with water and thoroughly wrung out.7 Attach the rollers that

Chapter 4 Maintenance4-54-2 Removing and Attaching the RollersTo clean or replace the roller unit or retard roller, remove and then attach the parts a

ContentsiiiResetting the Counter ...4-6Removing/Attaching the Roller Uni

Chapter 4 Maintenance4-6Resetting the CounterAfter replacing the feed rollers, open the [Counter setup] dialog box and reset the counter.1 Open the [E

Chapter 4 Maintenance4-73. Double-click [Scanners and Cameras].4. Select [CANON DR-4010C USB] (or [CANON DR-4010C SCSI],) Æ click [Properties].[CANON

Chapter 4 Maintenance4-82 Click the [Maintenance] tab.3 Click the [Reset] button, and then make sure that the counter for the roller being used is set

Chapter 4 Maintenance4-9Removing/Attaching the Roller UnitTo remove or attach the roller unit, proceed as follows.CAUTIONUse caution when removing or

Chapter 4 Maintenance4-104 Move the roller unit to the right a and then pull it out b.Attaching the Roller Unit1 Align the cutout on the roller unit w

Chapter 4 Maintenance4-114 Carefully lower the upper unit. Finally, push the upper unit down with both hands at the sides until the unit clicks into p

Chapter 4 Maintenance4-122 Insert a finger of each hand into the grooves on both ends of the roller cover and remove the cover.3 Move the roller lock

Chapter 4 Maintenance4-132 Slide the roller lock lever to the left, and insert it into the retard roller slot.3 Push the roller lock lever towards the

Chapter 4 Maintenance4-146 Close the upper unit slowly. Make sure that the upper unit is completely closed by pushing on both edges with both hands un

5-1Chapter 5Troubleshooting5-1 TroubleshootingThis section describes the possible problems that might occur during use of the scanner and how to solve

1-1Chapter 1Before Using the Scanner1-1 Important Safety InstructionsTo ensure the safe operation of this scanner, be sure to read the safety warnings

Chapter 5 Troubleshooting5-2Problem The USB hub is not compatible with the scanner.Solution Remove the USB hub.✘ The PC Does Not Recognize the Scanner

Chapter 5 Troubleshooting5-3IMPORTANT• If documents are not scanned normally even if the scanner setup is OK, a probable cause is that the scanner dri

Chapter 5 Troubleshooting5-4Problem Attempting to scan a document of a size, thickness, or weight that the scanner cannot scan.Solution Check the size

Chapter 5 Troubleshooting5-5Symptoms Text or images on the rear side of your document appear in the scanned image.Problem The [Brightness] setting is

Chapter 5 Troubleshooting5-65-2 Uninstalling SoftwareIf the ISIS/TWAIN driver, and “CapturePerfect 3.0” are not operating normally, follow the procedu

Chapter 5 Troubleshooting5-7The [Add/Remove Programs Properties] dialog box appears.NoteFor Windows XP, the [Add or Remove Programs] dialog box appear

Chapter 5 Troubleshooting5-8The uninstall procedure is carried out.3 After uninstall is complete, click the [Finish] button to exit the uninstaller.Un

Chapter 5 Troubleshooting5-92 The [Confirm File Deletion] screen appears. Click the [Yes] button.The [Remove Shared File?] dialog box appears.3 Click

Chapter 5 Troubleshooting5-105 After uninstall is complete, click the [OK] button to exit the uninstaller.Uninstalling CapturePerfect 3.01 Select [Cap

Chapter 5 Troubleshooting5-112 The file delete confirmation screen appears. Click the [Yes] button.Uninstallation starts.3 After uninstallation is com

Chapter 1 Before Using the Scanner1-2• Avoid exposing the scanner to rapid changes in temperature. If the room in which the scanner is installed is co

6-1Chapter 6Appendix6-1 SpecificationsSpecificationsTy peScanning Document SpecificationsWidth:Length:Desktop sheetfed scanner2.08" to 8.6"

Chapter 6 Appendix6-2• The functions described above can be used if they are supported by the application software.• Some functions may not be availab

Chapter 6 Appendix6-3External Dimensions21.4" (544 mm)(Document Feed Tray Extension is open)12.5" (318 mm)8.9" (225 mm)19.3" (491

Index6-4IndexBbatch separation ...3-23Bypass Mode ...

Document ScannerUser ManualSoftware

ContentsiiContentsChapter 7 ISIS/TWAIN Driver Settings ...7-17-1 Before Use ...

7-1Chapter 7ISIS/TWAIN Driver SettingsThis chapter describes the dialog boxes of the ISIS and TWAIN drivers. Please read this chapter and the ISIS/TWA

Chapter 7 ISIS/TWAIN Driver Settings7-22 On the [Scan] menu, click [Select Scanner]. 3 Select [Canon DR-4010C] Æ click the [OK] button.Note If [Canon

Chapter 7 ISIS/TWAIN Driver Settings7-37-2 ISIS/TWAIN Driver Properties Dialog BoxThe ISIS/TWAIN driver properties dialog box consists of four tabs: B

Chapter 7 ISIS/TWAIN Driver Settings7-4Basic Tab SheetThis [Basic] tab sheet is displayed when the driver is called directly and not from another sett