Canon VB-H630D User Manual

ENGLISHNetwork Video Recording SoftwareRM SeriesAdministrator ManualMake sure you read this manual before using the software.For support information,

10Open Multiple Layouts Using Tabs... 75Organize Layouts...

100Record NowStart recording while watching the live video. The recording format is JPEG.A white frame surrounding the selected video window is displa

View Recorded Video101Day-to-Day Operations6Note• You cannot operate the preview when displaying the [Capture Still Frame] dialog box. You must operat

102The playhead moves to the specified date and time and the recorded video starts playing in the video window. Search by EventClick [Search] on the

View Recorded Video103Day-to-Day Operations6Zoom the Viewing Area In and OutYou can zoom the video window in and out in four levels. Each click zooms

104 Exit Viewer PTZDouble-click anywhere within the Viewer PTZ panel.The preview frame is cleared, and the display returns to the original video.To e

105Day-to-Day Operations6You can change the camera angle or adjust the video quality for a camera in the video window.Get Control of a Camera(1) Camer

106Use the Pan/Tilt/Zoom Feature Use the Pan/Tilt/Zoom Feature in the [Camera Control] Dialog BoxYou can use the pan/tilt/zoom feature in the [Camera

Operate the Camera107Day-to-Day Operations6Change the Camera Angle Using a Panorama ImageChange the camera angle by specifying a position on a panoram

108(5) [Use silence detection to reduce network traffic]Select if you want to detect silent segments when sending audio. Decreases the amount of data

109Day-to-Day Operations6View a Live EventYou can display past events in the [Live Events Log] window.When the Viewer starts, you can open the [Live E

Contents11Chapter 7 Operation and ManagementStorage Server Health Check...

110Search for EventsYou can search past events and play back the event.(1) [Description]Enter the search criteria (event, camera, priority, camera tag

Chapter 7Operation and Management❏ Error and warning level events❏ How to check the status of the Storage Server❏ Disk space management

112Events Indicating Errors or Warning Levels and Corresponding ActionsYou can check events to determine if errors related to the Storage Server statu

Storage Server Health Check113Operation and Management7Status BarThe status bar displays the Viewer processing status and load. You can check CPU usag

114The Storage Server monitors the disk space and responds according to the amount of available space. Action When the Low Remaining Disk Space Notif

Disk Space Management (Important)115Operation and Management7 Action When the Threshold Level is ReachedRecording continues, however, the Storage Ser

116

Chapter 8Backup❏ Types of backup target files and their destinations❏ Restoring a recording file

118Destinations of the Backup FilesThe data that is saved during a backup consists of recording data, event data, and configuration files. The data is

119Backup8Restoring from Backup DataUse the following procedure to restore a Storage Server from backup data:See “Stopping the Storage Server”(p. 119)

12

120

Chapter 9Troubleshooting❏ Actions required when recording errors occur❏ Solutions when Viewer problems occur❏ Error messages

122When a recording error occurs (e.g., data is missing) during playback, you can troubleshoot the cause by checking the information in the event log

Solutions When Viewer Problems Occur123Troubleshooting9Some cameras do not record. • Is the power and the network connection for the cameras working?•

124Timeline[Extract Video]RecordingConnection ProblemsProblem SolutionNothing happens when I click any of the playback controls.• Move the playhead of

125Troubleshooting9Messages Displayed in the Viewer Error Messages in the Video WindowError MessagesMessage CauseVideo window Connecting to camera. T

126 Warning Messages in the ViewerMessage CauseViewer window The time on this machine is out-of-sync with the time used by the storage server group.

Error Messages127Troubleshooting9 Error Messages in the ViewerMessage CauseRecording schedules This schedule item overlaps a previously scheduled ite

128Saving the specified video The length of the extracted video must not exceed 1 hour.Tried to make the time longer than 1 hour.Unable to extract vid

Error Messages129Troubleshooting9Messages Recorded in the Log Files Log File LocationsThe Storage Server log files are saved in the following folder

Chapter 1Introduction❏System requirements (operating environment, supported cameras, license conditions)❏ System configuration and design guidelines❏

130 Error CodesWinsock Error CodesSMTP Error CodesCode Error Message Possible Cause10038 An operation was attempted on something that is not a socket

Error Messages131Troubleshooting9HTTP Error Codeswininet Error CodesPOP Error MessagesCode Error Message Possible Cause401 Unauthorized The user name

132Event InformationEvent Information Displayed MessageMotion Detection [Motion On] or [Motion Off]Sensor Recording [Sensor On] or [Sensor Off]Record

Appendix❏ Creating a shortcut icon❏ Camera maintenance❏ Checking the version❏ Limitations for MPEG-4 and H.264 formats❏ Using AXIS models

134You can configure the way the Viewer starts up, for example, to have it bypass the login screen with the user name and password (pp. 45, 46) by cre

135AppendixAbout the Latest Camera FirmwareYou can find the latest firmware and configuration backup and restore tools for cameras that are supported

136The steps below explain how to check the version of this software.Checking the Version of the ViewerChecking the Version of the Storage ServerThe V

137AppendixFor setting details for the AXIS Q7404/Q7401, see the user manuals and safety precaution manuals included with each product.Supported Firmw

138Video FormatOnly JPEG is available for recording or live view.Camera Limitations• Even if a camera has pan/tilt/zoom functions, they cannot be oper

139AppendixAaccess permissions ...59acknowledging an event...

14For High-reliability/H.264 Video Format SystemsOperating EnvironmentStorage Server ViewerCPU Intel Xeon 3060, Intel Core 2 Duo 2.4 GHz or higher, or

140Llayout sequences ... 71resuming...

Index141Appendixsupported cameras...19system configuration...

BIE-7031-001 © CANON INC. 2015

Operating Environment15Introduction1• The system requirements described above are the minimum configuration, assuming the following operating environm

16• In a system environment with a large number of cameras and connected viewers and where the number of events that may occur is also likely to be hi

Operating Environment17Introduction1• The system requirements described above are the minimum configuration, assuming the following operating environm

18Important Notes Concerning System Requirements• This software does not support external storage, such as USB hard disks and NAS.• We recommend that

19Introduction1NoteSee “Using the AXIS Q7404/Q7401” (p. 137) for details on limitations when using the AXIS Q7404/Q7401.Supported CamerasCamera Firmwa

2Thank you for purchasing RM-64/RM-25/RM-9 v3.2 Network Video Recording Software (hereafter referred to as “RM-64/25/9” or “this software”).This manua

20Camera Video Sizes*1 Categories are switched on the camera’s setting page.*2 VB-S805D/VB-S905F/VB-M42/VB-M620VE/VB-M620D/VB-M720F not supported.Came

21Introduction1The number of cameras that can be added to a Storage Server Group depends on the specific software product.The following table describe

22Notes on the Software Compatibility with Network Video Recorder VK-64/16/LiteNotes on InstallationThis software cannot exist with VK-64/16/Lite on

23Introduction1This software records video from cameras using an IP network, such as a LAN.Configuration Example 1: Storage Server and Viewer Installe

24Configuration Example 2: Storage Server and Viewers Installed on Multiple Networked ComputersYou can install Storage Servers and Viewers on multiple

25Introduction1Determining the Capacity of the Storage ServerYou must determine the configuration of your Storage Server based on the recording and pl

26Example 2: MPEG-4 recording• Video recording from 8 cameras (VB-C60).• Video size is 320 x 240 and video quality is 3.• Recording frame rate is 30 f

System Design27Introduction1Estimates of the Bit Rate for VB-S30D/VB-S31D/VB-S800D/VB-S900F/VB-S805D/VB-S905F (H.264)Firmware V1.2.0 or later● Video S

28Firmware older than V1.2.0● Video Size: 1080p Category* (Unit: Mbps)* VB-S805D/VB-S905F not supported.● Video Size: 720p Category (Unit: Mbps)● Vide

System Design29Introduction1Estimates of the Data Size for VB-H43/VB-H630VE/VB-H630D/VB-H730F/VB-M42/VB-M620VE/VB-M620D/VB-M720F (JPEG) (Unit: KB)* VB

3THIS PRODUCT IS LICENSED FROM MPEGLA, LLC. UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO

30Estimates of the Data Size for VB-H41/VB-H610VE/VB-H610D/VB-H710F (JPEG) (Unit: KB)Estimates of the Bit Rate for VB-H41/VB-H610VE/VB-H610D/VB-H710F

System Design31Introduction1Estimates of the Bit Rate for VB-M40/VB-M600VE/VB-M600D/VB-M700F (H.264)(Unit: Mbps)Estimates of the Data Size for VB-C500

32Estimates of the Data Size for VB-C50i/VB-C50iR/VB-C50FSi (JPEG)(Unit: KB)Note that the data size may increase significantly when the video quality

System Design33Introduction1 Notes on Storage Server OperationWe recommend that you dedicate the Storage Server computer exclusively to running this

34RM-Lite is a simpler version of this software that is included with the camera. RM-Lite provides the same basic features as the RM-64/25/9 product v

About RM-Lite35Introduction1 Specification comparison for RM-64/25/9 and RM-Lite*1 The operational limits depend on factors, such as the number of ca

36

Chapter 2Setup❏ How to install the software❏ Settings after installation

38Before InstallationAbout LicensesYou must have one license per installed computer.To add Viewers, you must purchase the required number of licenses

Installation39Setup2Note• You can click [Change] to change the destination folder. However, we recommend that you do not change the destination.• To c

4This product has the following manuals:• Administrator Manual (this guide)This manual is intended for the system administrator and provides informati

40Upgrade from an Earlier VersionWhen upgrading, use the installer of the new version to install the new version on top of the earlier version without

41Setup2Configure the following settings after installing this software according to the operating system you are using:(3: Required, —: Not required)

42Security Level SettingIn Internet Explorer, the default security level setting for Internet or intranet sites in Internet Explorer 9 or later, and W

Chapter 3Storage Server Settings❏ Adding cameras❏ Configuring the Storage Server Group❏ Adding users

44Flow of Storage Server SettingsStart the Viewer (p. 45)Configure a Storage Server GroupDisplay the [Storage Server Group Settings] dialog box (p. 47

453Storage Server SettingsDouble-click the [RM-Lite Viewer v3.2] icon on your desktopNoteIf the [User Account Control] dialog box appears, click [Yes]

46 Specify the Storage Server Group for Starting the ViewerYou can start the Viewer using a Storage Server Group name instead of the host name of the

473Storage Server SettingsYou can configure the recording method and event priority.Display the [Storage Server Group Settings] Dialog BoxThe [Storage

48• [Reduce recording frame rate when disk is under high load] is always enabled. You cannot disable it. You can confirm whether the frame rate has be

Configure a Storage Server Group493Storage Server Settings Configure the Mail Server(1) [SMTP Server] and [Port]Enter an SMTP server name and change

About the Manuals5 Icons Indicating ProductsThe following icons indicate information that is unique to the full product and the Lite version.Icon Mea

50 Specify the Event PriorityChange the priority depending on the event type using [Event Priorities] in the [Events] tab. E-mail notification is per

513Storage Server SettingsYou can specify the storage period of the recorded video and the maximum disk usage.Display the [Servers] TabThe [Servers] t

52Change the Destination of the Recording File and the Maximum Disk UsageSpecify a drive for recording or change the maximum disk usage.Click [Do not

533Storage Server SettingsYou can add a camera to be used for displaying video or recording to a Storage Server.Note• The number of cameras you can ad

54The camera is added in the list of cameras on the [Cameras] tab.Video from a camera connected to a multi-terminal VB-EX50 cannot be displayed or rec

Add a Camera553Storage Server SettingsNote• You can only search for cameras on the same subnet as the Storage Server. For details on how to add camera

56Note• Items (1) to (4) can only be changed if the camera is disabled using [Disable Camera].• If a camera is not working, you can disable it to prev

573Storage Server SettingsYou can add users to the Viewer and place them in the administrator group or the general user group.About User GroupsThe Vie

58Add a UserUse this tab to add a new Viewer user. Also use it to specify the kind of user (Administrator or Operator).(1) [User Name]Enter the name o

Add a User593Storage Server SettingsRemove a UserNoteYou cannot delete the default “administrator” user.Add a User Group and Specify Its Access Permis

6The RM-64/25/9 is a software product family used to monitor multiple locations using network cameras and to record and play back video from the camer

60

Chapter 4Viewer Settings❏ Configuring the Viewer❏ Configuring a camera❏ Creating a layout

62Flow for Viewer SettingsStart the Viewer (p. 45)Configure the ViewerDisplay the [Viewer Settings] dialog box (p. 63)Configure the Viewer display and

63Viewer Settings4Start the Viewer and configure it for day-to-day operations. For details on how to start the Viewer, see “Start the Viewer” (p. 45).

64(8) [Send notification when time is out-of-sync with the storage server group]Display a message if there is a time difference of 5 seconds or longer

65Viewer Settings4Select the cameras to use, using this software, and make settings related to the individual cameras.Display the [Camera Selector] di

66(1) Video window menu buttonClick to display a menu for operating the video window.(2) Title barDisplays the camera name and type of video being dis

Configure the Camera67Viewer Settings4 Change the Video Window Format Change the Video Window Resolution[160x120], [320x240], [480x270], [640x480],

68Configure the [Advanced Camera Settings] Adjust the Video QualityAdjust the video quality using the [Image Adjustment] tab in the [Advanced Camera

Configure the Camera69Viewer Settings4[Shutter]: Specify the shutter speed when [Exposure] is set to [Auto (Shutter Priority)].• [Manual]Compensate fo

7The flow from preparation before introducing the system, to operation management and maintenance is shown below.Setup FlowStep 1Consider the video st

70 Adjust the Focus and SpeedYou can use the [Focus and Speed] tab in the [Advanced Camera Settings] dialog box to adjust the focus and the pan/tilt/

71Viewer Settings4You can save the size and position of a video window in the Viewer as a layout.Configure a layout using the following procedure:The

72[Background] and [Playback Options] are unavailable.Place a Video WindowYou can place a video window anywhere in the viewing area.You can arrange vi

Configure the Video Window Layout73Viewer Settings4 Move a Video WindowYou can drag a video window to any position.When the grid is set to [None], th

74Select [All of the following are met] to display only cameras that meet all the criteria. Select [Any of the following are met] to display cameras t

Configure the Video Window Layout75Viewer Settings4 Resume Layout SequenceIn the following situations, the layout sequence automatically stops.• When

76(Normal) Layout: Same as the properties displayed in step 2 on p. 71. You can configure the background and the video window display.Dynamic Layout:

Chapter 5Setting a Recording Schedule❏ Setting weekly schedules❏ Configuring recording modes: continuous recording, motion detection recording, and se

78The camera supports sensor recording and schedule recording to internal memory (picture recording function). If these features are enabled, they tak

79Setting a Recording Schedule5You can configure a recording schedule for each day of the week.Display the [Recording Schedules] windowThe [Repeating

8ContentsAbout the Manuals ... 4About Sample Screen

80Set a Weekly Schedule(1) Recording time settings areaSpecify the day of the week and the start and end time of the recording period.(2) Recording mo

Record on a Regular Basis (Repeating Weekly Schedules)81Setting a Recording Schedule5Specify the Recording ModeFor example, if you want continuously r

82Configure the Recording Mode Continuous Recording Settings(1) [Aspect Ratio]Specify the aspect ratio ([4:3] or [16:9 (4:3)]).If you select [Not spe

Record on a Regular Basis (Repeating Weekly Schedules)83Setting a Recording Schedule5• Recording mode stream operates only with cameras that support t

84The other settings are the same as those for continuous recording. For details, see “Continuous Recording Settings” (p. 82).Note• The number of tabs

Record on a Regular Basis (Repeating Weekly Schedules)85Setting a Recording Schedule5To use motion detection, you must create a schedule with motion d

86(3) [Sensitivity]Specify the motion detection sensitivity within the range of 1 to 256. Increase the number to increase the sensitivity.(4) [Area Ra

Record on a Regular Basis (Repeating Weekly Schedules)87Setting a Recording Schedule5 Intelligent Function Recording Settings(1) [Do not record]Do no

88Configure the Advanced Recording SettingsClick [Advanced] in the recording mode settings area to display the [Advanced Recording Settings] dialog bo

Record on a Regular Basis (Repeating Weekly Schedules)89Setting a Recording Schedule5If you initialize the head position (the camera points the head f

Contents9Chapter 3 Storage Server SettingsFlow of Storage Server Settings...

90NoteThe camera returns to the first preset position after reaching the last preset position.HintClick [Start Test] to run through the preset tour on

Record on a Regular Basis (Repeating Weekly Schedules)91Setting a Recording Schedule5 Adjust the Video Quality[Image Adjustment] tab(1) [Exposure]The

92• [Manual]Compensate for the exposure manually. The following exposure compensation settings are displayed.[Iris]: Specify the iris setting. Drag th

Record on a Regular Basis (Repeating Weekly Schedules)93Setting a Recording Schedule5 Adjust the Focus[Focus] tab(1) [Not Specified]Record using the

94Use special day schedules to record on exceptional days, such as public holidays.Display the [Special Day Schedules] Tab(1) Special day schedule typ

Record at Specific Times (Special Day Schedule Settings)95Setting a Recording Schedule5Specify the Day for the Special Day ScheduleNote• Special day s

96Editing a Recording ScheduleFor details on the settings in the [Edit Schedule Item] dialog box, see “Set a Weekly Schedule” (p. 80).Delete a Recordi

Chapter 6Day-to-Day Operations❏ Viewing live video❏ Playing recordings❏ Operating a camera❏ Changing the layout of a video window❏ Viewing and checkin

98Flow of OperationsView recorded videoRecord Now (p. 100) Play a recording (p. 102)Save a snapshot of the displayed video (p. 100) Save part of a rec

99Day-to-Day Operations6(1) Menu bar and toolbarAccess this software’s functions. The toolbar provides easy access to commonly used functions.(2) Vide