Canon VB-M700F User Manual

ENGLISHNetwork Video Recording SoftwareRM SeriesAdministrator ManualMake sure you read this manual before using the software.For support information,

10Open Multiple Layouts Using Tabs... 71Organize Layouts...

100 Exit Viewer PTZDouble-click anywhere within the Viewer PTZ panel.The preview frame is cleared, and the display returns to the original video.To e

101Day-to-Day Operations6You can change the camera angle or adjust the video quality for a camera in the video window.Pan/tilt/zoom is unavailable.[Se

102Use the Pan/Tilt/Zoom Feature Use the Pan/Tilt/Zoom Feature in the [Camera Control] Dialog BoxYou can use the pan/tilt/zoom feature in the [Camera

Operate the Camera103Day-to-Day Operations6Change the Camera Angle Using a Panorama ImageChange the camera angle by specifying a position on a panoram

104(5) [Use silence detection to reduce network traffic]Select if you want to detect silent segments when sending audio. Decreases the amount of data

105Day-to-Day Operations6View a Live EventYou can display past events in the [Live Events Log] window.When the Viewer starts, you can open the [Live E

106Search for EventsYou can search past events and play back the event.(1) [Description]Enter the search criteria (event, camera, priority, camera tag

Chapter 7Operation and Management❏ Error and warning level events❏ How to check the status of the Storage Server❏ Disk space management

108Events Indicating Errors or Warning Levels and Corresponding ActionsYou can check events to determine if errors related to the Storage Server statu

Storage Server Health Check109Operation and Management7Status BarThe status bar displays the Viewer processing status and load. You can check CPU usag

Contents11Chapter 7 Operation and ManagementStorage Server Health Check...

110The Storage Server monitors the disk space and responds according to the amount of available space. Action When the Low Remaining Disk Space Notif

Disk Space Management (Important)111Operation and Management7 Action When the Threshold Level is ReachedRecording continues, however, the Storage Ser

112

Chapter 8Backup❏ Types of backup target files and their destinations❏ Restoring a recording file

114Destinations of the Backup FilesThe data that is saved during a backup consists of recording data, event data, and configuration files. The data is

115Backup8Restoring from Backup DataUse the following procedure to restore a Storage Server from backup data:See “Stopping the Storage Server”(p. 115)

116

Chapter 9Troubleshooting❏ Actions required when recording errors occur❏ Solutions when Viewer problems occur❏ Error messages

118When a recording error occurs (e.g., data is missing) during playback, you can troubleshoot the cause by checking the information in the event log

Solutions When Viewer Problems Occur119Troubleshooting9Some cameras do not record. • Is the power and the network connection for the cameras working?•

12

120Timeline[Extract Video]RecordingConnection ProblemsProblem SolutionNothing happens when I click any of the playback controls.• Move the playhead of

121Troubleshooting9Messages Displayed in the Viewer Error Messages in the Video WindowError MessagesMessage CauseVideo window Connecting to camera. T

122 Warning Messages in the ViewerMessage CauseViewer window The time on this machine is out-of-sync with the time used by the storage server group.

Error Messages123Troubleshooting9 Error Messages in the ViewerMessage CauseRecording schedules This schedule item overlaps a previously scheduled ite

124Saving the specified video The length of the extracted video must not exceed 1 hour.Tried to make the time longer than 1 hour.Unable to extract vid

Error Messages125Troubleshooting9Messages Recorded in the Log Files Log File LocationsThe Storage Server log files are saved in the following folder

126 Error CodesWinsock Error CodesSMTP Error CodesCode Error Message Possible Cause10038 An operation was attempted on something that is not a socket

Error Messages127Troubleshooting9HTTP Error Codeswininet Error CodesPOP Error MessagesCode Error Message Possible Cause401 Unauthorized The user name

128Event InformationEvent Information Displayed MessageMotion Detection [Motion On] or [Motion Off]Sensor Recording [Sensor On] or [Sensor Off]Record

Appendix❏ Creating a shortcut icon❏ Camera maintenance❏ Checking the version❏ Limitations for MPEG-4 and H.264 formats❏ Using AXIS models

Chapter 1Introduction❏System requirements (operating environment, supported cameras, license conditions)❏ System configuration and design guidelines❏

130You can configure the way the Viewer starts up, for example, to have it bypass the login screen with the user name and password (pp. 41, 42) by cre

131AppendixAbout the Latest Camera FirmwareYou can find the latest firmware and configuration backup and restore tools for cameras that are supported

132The steps below explain how to check the version of this software.Checking the Version of the ViewerChecking the Version of the Storage ServerThe V

133AppendixFor setting details for the AXIS Q7404/Q7401, see the user manuals and safety precaution manuals included with each product.Supported Firmw

134Video FormatOnly JPEG is available for recording or live view.Camera Limitations• Even if a camera has pan/tilt/zoom functions, they cannot be oper

135AppendixAaccess permissions ...55acknowledging an event...

136Llayout sequences ... 67resuming...

Index137Appendixsupported cameras...19system configuration...

BIE-7005-001 © CANON INC. 2014

14For High-reliability/H.264 Video Format SystemsOperating EnvironmentStorage Server ViewerCPU Intel Xeon 3060, Intel Core 2 Duo 2.4 GHz or higher, or

Operating Environment15Introduction1• The system requirements described above are the minimum configuration, assuming the following operating environm

16• In a system environment with a large number of cameras and connected viewers and where the number of events that may occur is also likely to be hi

Operating Environment17Introduction1• The system requirements described above are the minimum configuration, assuming the following operating environm

18• The software may not be able to record video if you use an environment where the IP addresses of the cameras are occasionally changed. Use fixed I

19Introduction1NoteSee “Using the AXIS Q7404/Q7401” (p. 133) for details on limitations when using the AXIS Q7404/Q7401.Camera Video Sizes* Categories

2Thank you for purchasing RM-64/RM-25/RM-9 v3.0 Network Video Recording Software (hereafter referred to as “RM-64/25/9” or “this software”).This manua

20The number of cameras that can be added to a Storage Server Group depends on the specific software product.The following table describes the number

Product Type and Number of Licenses21Introduction1Notes on the Software Compatibility with Network Video Recorder VK-64/16/LiteNotes on InstallationT

22This software records video from cameras using an IP network, such as a LAN.Configuration Example 1: Storage Server and Viewer Installed on One Comp

System Configuration Example23Introduction1Configuration Example 2: Storage Server and Viewers Installed on Multiple Networked ComputersYou can instal

24Determining the Capacity of the Storage ServerYou must determine the configuration of your Storage Server based on the recording and playback data v

System Design25Introduction1Example 2: MPEG-4 recording• Video recording from 8 cameras (VB-C60).• Video size is 320 x 240 and video quality is 3.• Re

26● Video Size: 720p Category (Unit: Mbps)● Video Size: 4:3 Category (Unit: Mbps)Estimates of the Data Size for VB-H41/VB-H610VE/VB-H610D/VB-H710F (JP

System Design27Introduction1Estimates of the Data Size for VB-M40/VB-M600VE/VB-M600D/VB-M700F (JPEG)(Unit: KB)Estimates of the Bit Rate for VB-M40/VB-

28Estimates of the Data Size for VB-C300 (JPEG)(Unit: KB)Estimates of the Data Size for VB-C50i/VB-C50iR/VB-C50FSi (JPEG)(Unit: KB)Note that the data

System Design29Introduction1 Notes on Using Motion Detection Recording / Intelligent Function Recording• The motion detection feature notifies you th

3THIS PRODUCT IS LICENSED FROM MPEGLA, LLC. UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO

30RM-Lite is a simpler version of this software that is included with the camera. RM-Lite provides the same basic features as the RM-64/25/9 product v

About RM-Lite31Introduction1 Specification comparison for RM-64/25/9 and RM-Lite*1 The operational limits depend on factors, such as the number of ca

32

Chapter 2Setup❏ How to install the software❏ Settings after installation

34Before InstallationAbout LicensesYou must have one license per installed computer.To add Viewers, you must purchase the required number of licenses

Installation35Setup2Note• You can click [Change] to change the destination folder. However, we recommend that you do not change the destination.• To c

36Upgrade from an Earlier VersionWhen upgrading, use the installer of the new version to install the new version on top of the earlier version without

37Setup2Configure the following settings after installing this software according to the operating system you are using:(3: Required, —: Not required)

38Security Level SettingIn Internet Explorer, the default security level setting for Internet or intranet sites in Internet Explorer 9 or later, Windo

Chapter 3Storage Server Settings❏ Adding cameras❏ Configuring the Storage Server Group❏ Adding users

4This product has the following manuals:• Administrator Manual (this guide)This manual is intended for the system administrator and provides informati

40Flow of Storage Server SettingsStart the Viewer (p. 41)Configure a Storage Server GroupDisplay the [Storage Server Group Settings] dialog box (p. 43

413Storage Server SettingsDouble-click the [RM-Lite Viewer v3.0] icon on your desktopNoteIf the [User Account Control] dialog box appears, click [Yes]

42 Specify the Storage Server Group for Starting the ViewerYou can start the Viewer using a Storage Server Group name instead of the host name of the

433Storage Server SettingsYou can configure the recording method and event priority.Display the [Storage Server Group Settings] Dialog BoxThe [Storage

44• [Reduce recording frame rate when disk is under high load] is always enabled. You cannot disable it. You can confirm whether the frame rate has be

Configure a Storage Server Group453Storage Server Settings Configure the Mail Server(1) [SMTP Server] and [Port]Enter an SMTP server name and change

46 Specify the Event PriorityChange the priority depending on the event type using [Event Priorities] in the [Events] tab. E-mail notification is per

473Storage Server SettingsYou can specify the storage period of the recorded video and the maximum disk usage.Display the [Servers] TabThe [Servers] t

48Change the Destination of the Recording File and the Maximum Disk UsageSpecify a drive for recording or change the maximum disk usage.Click [Do not

493Storage Server SettingsYou can add a camera to be used for displaying video or recording to a Storage Server.Note• The number of cameras you can ad

About the Manuals5 Icons Indicating ProductsThe following icons indicate information that is unique to the full product and the Lite version.Icon Mea

50The camera is added in the list of cameras on the [Cameras] tab.Video from a camera connected to a multi-terminal VB-EX50 cannot be displayed or rec

Add a Camera513Storage Server SettingsNote• You can only search for cameras on the same subnet as the Storage Server. For details on how to add camera

52Note• Items (1) to (4) can only be changed if the camera is disabled using [Disable Camera].• If a camera is not working, you can disable it to prev

533Storage Server SettingsYou can add users to the Viewer and place them in the administrator group or the general user group.About User GroupsThe Vie

54Add a UserUse this tab to add a new Viewer user. Also use it to specify the kind of user (Administrator or Operator).(1) [User Name]Enter the name o

Add a User553Storage Server SettingsRemove a UserNoteYou cannot delete the default “administrator” user.Add a User Group and Specify Its Access Permis

56

Chapter 4Viewer Settings❏ Configuring the Viewer❏ Configuring a camera❏ Creating a layout

58Flow for Viewer SettingsStart the Viewer (p. 41)Configure the ViewerDisplay the [Viewer Settings] dialog box (p. 59)Configure the Viewer display and

59Viewer Settings4Start the Viewer and configure it for day-to-day operations. For details on how to start the Viewer, see “Start the Viewer” (p. 41).

6The RM-64/25/9 is a software product family used to monitor multiple locations using network cameras and to record and play back video from the camer

60(8) [Send notification when time is out-of-sync with the storage server group]Display a message if there is a time difference of 5 seconds or longer

61Viewer Settings4Display the [Camera Selector] dialog boxThe [Camera Selector] dialog box is displayed.(1) [Search for] boxSearch for the camera to b

62(1) Video window menu buttonClick to display a menu for operating the video window.(2) Title barDisplays the camera name and type of video being dis

Configure the Camera63Viewer Settings4 Change the Video Window Format• [MPEG-4] is unavailable.• The live video and its audio are not in sync when [H

64Configure the [Advanced Camera Settings] Adjust the Video QualityAdjust the video quality using the [Image Adjustment] tab in the [Advanced Camera

Configure the Camera65Viewer Settings4[Shutter]: Specify the shutter speed when [Exposure] is set to [Auto (Shutter Priority)].• [Manual]Compensate fo

66NoteWhen [Night Mode] is enabled in [Aperture Mode], both the displayed and recorded video is in black and white. Adjust the Focus and SpeedYou can

67Viewer Settings4You can save the size and position of a video window in the Viewer as a layout.Configure a layout using the following procedure:The

68[Background] and [Playback Options] are unavailable.Place a Video WindowYou can place a video window anywhere in the viewing area.You can arrange vi

Configure the Video Window Layout69Viewer Settings4When [16:9] is selected in [Aspect Ratio], black bars appear at the right and left sides of the vid

7The flow from preparation before introducing the system, to operation management and maintenance is shown below.Setup FlowStep 1Consider the video st

70Select [All of the following are met] to display only cameras that meet all the criteria. Select [Any of the following are met] to display cameras t

Configure the Video Window Layout71Viewer Settings4 Resume Layout SequenceIn the following situations, the layout sequence automatically stops.• When

72(Normal) Layout: Same as the properties displayed in step 2 on p. 67. You can configure the background and the video window display.Dynamic Layout:

Chapter 5Setting a Recording Schedule❏ Setting weekly schedules❏ Configuring recording modes: continuous recording, motion detection recording, and se

74The camera supports sensor recording and schedule recording to internal memory (picture recording function). If these features are enabled, they tak

75Setting a Recording Schedule5Display the [Recording Schedules] windowThe [Repeating Weekly Schedules] tab is selected whenever the [Recording Schedu

76Set a Weekly Schedule(1) Recording time settings areaSpecify the day of the week and the start and end time of the recording period.(2) Recording mo

Record on a Regular Basis (Repeating Weekly Schedules)77Setting a Recording Schedule5Specify the Recording ModeFor example, if you want continuously r

78Configure the Recording Mode Continuous Recording Settings(1) [Aspect Ratio]Specify the aspect ratio ([4:3] or [16:9 (4:3)]).If you select [Not spe

Record on a Regular Basis (Repeating Weekly Schedules)79Setting a Recording Schedule5Note• If you select [MPEG-4] or [H.264] for the [Video Format] se

8ContentsAbout the Manuals ... 4About Sample Screen

80The other settings are the same as those for continuous recording. For details, see “Continuous Recording Settings” (p. 78).Note• The number of tabs

Record on a Regular Basis (Repeating Weekly Schedules)81Setting a Recording Schedule5The other settings are the same as those for continuous recording

82(2) [Settings Mode]•[Simple][Sensitivity] and [Area Ratio] can only be set using the sliders. [Duration] is fixed at 0.2 seconds.• [Advanced]Makes t

Record on a Regular Basis (Repeating Weekly Schedules)83Setting a Recording Schedule5 Intelligent Function Recording Settings(1) [Do not record]Do no

84Configure the Advanced Recording SettingsClick [Advanced] in the recording mode settings area to display the [Advanced Recording Settings] dialog bo

Record on a Regular Basis (Repeating Weekly Schedules)85Setting a Recording Schedule5If you initialize the head position (the camera points the head f

86You can return the focus of the camera to its default setting by selecting [Return to default focus when the camera is operated].NoteThe camera retu

Record on a Regular Basis (Repeating Weekly Schedules)87Setting a Recording Schedule5 Adjust the Video Quality[Image Adjustment] tab(1) [Exposure]The

88• [Manual]Compensate for the exposure manually. The following exposure compensation settings are displayed.[Iris]: Specify the iris setting. Drag th

Record on a Regular Basis (Repeating Weekly Schedules)89Setting a Recording Schedule5NoteWhen [Night Mode] is enabled in [Aperture Mode], both the dis

Contents9Chapter 3 Storage Server SettingsFlow of Storage Server Settings...

90Use special day schedules to record on exceptional days, such as public holidays.Display the [Special Day Schedules] Tab(1) Special day schedule typ

Record at Specific Times (Special Day Schedule Settings)91Setting a Recording Schedule5Specify the Day for the Special Day ScheduleNote• Special day s

92Editing a Recording ScheduleFor details on the settings in the [Edit Schedule Item] dialog box, see “Set a Weekly Schedule” (p. 76).Delete a Recordi

Chapter 6Day-to-Day Operations❏ Viewing live video❏ Playing recordings❏ Operating a camera❏ Changing the layout of a video window❏ Viewing and checkin

94Flow of OperationsView recorded videoRecord Now (p. 96) Play a recording (p. 98)Save a snapshot of the displayed video (p. 96) Save part of a record

95Day-to-Day Operations6(1) Menu bar and toolbarAccess this software’s functions. The toolbar provides easy access to commonly used functions.(2) Vide

96Record NowStart recording while watching the live video. The recording format is JPEG.A white frame surrounding the selected video window is display

View Recorded Video97Day-to-Day Operations6recommend that you set the camera to display characters on the upper right or upper left.Note• You cannot o

98 Search by EventClick [Search] on the toolbar or [Search] on the timeline toolbar to search for an event. Click the event in the search results to

View Recorded Video99Day-to-Day Operations6Zoom the Viewing Area In and OutYou can zoom the video window in and out in four levels. Each click zooms f