eCourierUser’s Starter KitMember FDIC Equal Housing LenderSubject to Bank Approval
9Your Rights & Obligations
10Prior to using eCourier, an application and other compliance forms will need to be completed and approved by Capitol Bank. It is recommended that yo
11Returned ItemsIf a financial institution returns an item you captured, Capitol Bank may charge your account for the item. Capitol Bank may also:• Pro
12Notes:
13Security & Privacy Issues
14Security and privacy issues are important considerations when using eCourier. This chapter offers guidelines for setting your company’s policies and
15Guidelines for Securely Storing CheckseCourier requires users to store the original checks for a minimum amount of time prior to destroying them. Du
16Use of Customer InformationSince you may have access to personal information regarding your customers, you are required to:• Maintain the confidentia
17Accepting ChecksAlways have your check cashing procedures clearly defined. The following safety precautions can help prevent check fraud:• Ask for a
18Notes:
© 2013 Beavercreek Marketing, a division of Beavercreek Inc. All rights reserved. MSC-SK13Table of ContentsAbout eCouriereCourier FAQsYour Rights &
19Scanner & Software Information
20Basics of the ScannereCourier works with approved scanners from Capitol Bank.How the Scanner Captures an ImageMost check scanners capture an image o
21• If a proxy server is being used, it may need to be configured to allow access for the eCourier application.• Uninstall third party toolbars such as
22Scanner and Software InstallationCheck scanners are delivered from the manufacturer with instructions for installing the appropriate drivers. After
23Caring for the ScannerYou can extend the life of your scanner by performing the following preventative maintenance procedures: Complete a monthly
24• Automatic: The system can read the customer’s handwriting and automatically fills in the amount of the check for the deposit.• Duplicates: The syst
25With eCourier, your customers will no longer receive their original checks returned from Capitol Bank. Instead, they may receive an image of the che
26Sample 2:Effective with your next payment, (Company) will process checks electronically. This means we will send an image of each check to the financi
27Definitions
28Use this as a handy quick-reference guide. It includes definitions for many of the terms you’ll be using with eCourier. Account: Account at Capitol
2Welcome to eCouriereCourier utilizes a desktop check scanner that connects to your PC and the Internet. With it, you can scan checks received from c
29Image Exchange Item: A digital image of a check cleared and settled directly with a payor financial institution without conversion to a substitute ch
eCourier © 2013 Beavercreek Marketing, a division of Beavercreek Inc. All rights reserved.MSC-SK13710 N. High Point Road Madison, WI 53717 608.836.16
3Consolidate funds from remote locations into Capitol BankCheck deposits can easily be made from any remote office or storefront. This streamlines your
4Check 21eCourier is a result of the Check 21 legislation enacted in 2004. This law allows for electronic images of checks to be accepted as the legal
5eCourier FAQs
6eCourier FAQsWhat types of checks can be processed through eCourier?All personal and business U.S. checks can be processed through eCourier. Checks f
7How do we prevent checks from being scanned and deposited twice?The software is designed to compare each check to the previous checks you have deposi
8Notes:
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