Canon VK-64 User Manual

Ver. 1.3Ver. 1.3Network Video RecorderVK-KK64/44VK-KK16Network Camera Recording and Monitoring SystemAdministrator's Manual

10About DocumentsVK-64/VK-16 comes with three manuals including this document. Setting ManualRead this manual when setting the Storage Server. Viewe

100Recording ScheduleZone representing cameraareas in the LocationZoneCamera schedule time barsDay of the weekLocationClick and drag thevertical scrol

1014Registering Camera Server and Setting Recording ScheduleRecording ScheduleClick the Special Day Schedule tab to display the Special Day Schedule s

102Recording ScheduleStorage Server selector Single day schedule area (24 hours)Zone representing cameraareas in the LocationLocationSchedule Type sel

1034Registering Camera Server and Setting Recording ScheduleConfiguring a Normal ScheduleThe Normal Schedule consists of: Storage Server list - Selec

104Configuring a Normal ScheduleCreating a Normal Schedule●Display the Recording Schedule screenIn the Menu Bar, select View ➝ Configuration.The Confi

1054Registering Camera Server and Setting Recording ScheduleConfiguring a Normal ScheduleYou can also click and drag an area covering severalcameras t

106Configuring a Normal Schedule●Set the recording periodClick the hours or minutes fields toselect, then click the up/downarrows or directly enter a

1074Registering Camera Server and Setting Recording ScheduleConfiguring a Normal Schedule●Configuring Motion Detection Recording SettingsClick the On

108Configuring a Normal Schedule●Set the Preset Camera Angle and Backlight CompensationIn the Preview field a live preview isgiven of the selected cam

1094Registering Camera Server and Setting Recording ScheduleConfiguring a Normal Schedule●Set the Night Mode and Resolution (VB-C300, VB-C50i/VB-C50iR

11Before Starting Operations with VK-64/VK-16 <Important>It is recommended that you perform tests under actual conditions before startingoperati

Configuring a Normal Schedule110●Set Additional OptionsTo use the exposure, white balance,and/or focus settings on theCamera Control Panel, check thec

1114Registering Camera Server and Setting Recording ScheduleConfiguring a Normal Schedule●Set External Device OutputClick External Outputs Settingto

112Configuring a Normal Schedule●Save SchedulesTo save the Normal Schedule, click Save Schedule at the bottom right-hand cornerof the Normal Schedule

Changing the Camera Server Settings1134Registering Camera Server and Setting Recording ScheduleThe Top page of the Camera Server is displayed after In

114Changing the Camera Server SettingsItems related to recording schedule setting are as follows. Refer to the Camera Servermanual for details.●User N

1154Registering Camera Server and Setting Recording ScheduleChanging the Camera Server Settings●Preset Presets must be set on the Camera Server in ad

116Batch-Setting SchedulesYou can set multiple schedules at once.●Create Multiple Camera SchedulesYou can also click and drag an area covering several

1174Registering Camera Server and Setting Recording ScheduleSetting Continuous RecordingYou can set Continuous recording with the frame rate of 0.1 fr

118Setting Motion Detection RecordingConfiguring Motion Detection Recording SettingsThe Motion Detection recording starts recording video when a motio

1194Registering Camera Server and Setting Recording ScheduleSetting Motion Detection Recording●Step 1: Next to On Motion Detection, click Settings...T

12

120Setting Motion Detection Recording●Step 2: Set the active region for recordingIn the Active Region field, adjust the regionwhere motion detection i

1214Registering Camera Server and Setting Recording ScheduleSetting Motion Detection RecordingThe Motion Detection Options field also allows you to s

122Setting Motion Detection Recording●Set the SensitivitySensitivity is the degree of change detected as motion.Select Low-Med or Med-High. Theavaila

1234Registering Camera Server and Setting Recording ScheduleSetting Motion Detection Recording●Step 5: Set frame rate and pre and post event recording

124Setting Motion Detection RecordingClick OK to save the new settings and close the dialog.Click Cancel to discard the new settings.Refer to the Chap

1254Registering Camera Server and Setting Recording ScheduleSetting Sensor Event RecordingConfiguring Sensor Event Recording SettingsThe Sensor Event

126Editing Sensor Event Recording SettingsYou can specify recording settings based on the occurrence of a sensor event. A numberof tabs in the Sensor

1274Registering Camera Server and Setting Recording ScheduleSetting Sensor Event Recording●Step 2: Enable recording and set an event priorityCheck Re

128Setting Sensor Event Recording●Step 4: Set the Night Mode (VB-C300, VB-C50i/VB-C50iR, VB-C50FSi, and VB-C50Fi)Select the Night Mode from the drop-d

1294Registering Camera Server and Setting Recording ScheduleSetting Sensor Event Recording If the before and after event fields are set to 0 seconds,

Chapter 1System Overview

130Setting Sensor Event RecordingIf Setup... is clicked, click thedrop-down menu for the targetexternal device and set ExternalOutputs to On or Not sp

1314Registering Camera Server and Setting Recording Schedule●Priorities of Motion Detection and Sensor Event RecordingsYou can specify events prioriti

132Setting the Preset TourUse the Preset Tour function to move among multiple preset positions sequentially. In the Add/Edit Schedule Item dialog, the

1334Registering Camera Server and Setting Recording ScheduleSetting the Preset TourCheck the settings and click OK.This returns to the Preset Tour Set

134Setting the Preset Tour●Change the Preset OrderCheck the Preset Tour box and click Settings...The Preset Tour Settings dialog is displayed.Select

1354Registering Camera Server and Setting Recording ScheduleSetting the Preset TourIf the following warning appears, change the settings accordingto t

136Setting a Special Day ScheduleAbout Special Day RecordingThe Special Day Schedule window is used for configuring particular days such as publicholi

1374Registering Camera Server and Setting Recording ScheduleSetting a Special Day ScheduleEnter a name in the Schedule Namearea, for example “Company

138Setting a Special Day Schedule●Delete a Schedule TypeIn the Special Day Schedule window, click aschedule type in the Schedule Type list toselect it

1394Registering Camera Server and Setting Recording ScheduleSetting a Special Day ScheduleAdding and Deleting a DayThe Select Date calendar allows you

Chapter Overview14This chapter provides preliminary information you should know before using the VK-64/VK-16 and explains the operating environment an

140Setting a Special Day Schedule●Delete a DayIn the Special Day Schedule window, click aschedule type in the Schedule Type list, forexample, “Company

1414Registering Camera Server and Setting Recording ScheduleSetting a Special Day Schedule●Save ChangesClick Save Schedule to keep all your settings.T

142Displaying the Recording Setting SummaryDisplay the summary information of the set recording schedule.Click Display Record Setup Summary todisplay

1434Registering Camera Server and Setting Recording ScheduleDisplaying the Recording Setting SummaryClick Copy to copy the contents of the Recording S

144

Chapter 5Viewer Reference

Chapter Overview146This chapter outlines how to use and configure the Viewer.●Setting the ViewerExplains how to configure settings that are specific t

1475Viewer Reference

148Record Now button(➝ P. 196)A manual recordingwith duration of oneminute is initiated.Capture Still Framebutton (➝ P. 196)Click to keep thecurrent i

1495Viewer ReferenceViewer Operation FlowTimeline Play Head (➝ P. 194) Drag the play head to a position on the Timeline tostart playing back recorded

Chapter Overview151System Overview

150Starting the ViewerLaunching ProcedureBefore you launch the Viewer, make sure your monitor resolution is set to a minimum of1024 x 768 pixels.●Star

1515Viewer ReferenceStarting the ViewerConnect to the localhostIf you want to use the local PC where Viewer is installed as the Master Storage Server,

152Starting the Viewer If you need to use a proxy server, you need to change theInternet option settings in the following procedure:1. Select Start &

1535Viewer ReferenceStarting the ViewerUse Viewer only without connecting to Storage Server(Viewer Only Mode)You can use the Viewer only without conne

154Starting the ViewerViewer Start-up WindowWhen you start the VK-64/VK-16 for the first time when no Layouts have been configured,you will notice tha

Starting the Viewer1555Viewer ReferenceViewer Start-up OptionYou can set the start-up option of the Viewer to omit the display of Start-up screen (➝P.

156Setting the ViewerAbout the Viewer Settings windowThe Viewer Settings window is used for settings such as notification priorities and the liveviewi

1575Viewer ReferenceSetting the ViewerLower priority items can have less notification settings associated with them.When ticked even if an event occur

158Setting the ViewerViewer Settings window - Use large captions for VideoWindowsTick Use large captions for Video Windowsto enable easier-to-read Vi

1595Viewer ReferenceSetting the ViewerViewer Settings window - Audio Transmission SettingsThe camera which is sending orreceiving audio to a Viewer ca

The following explains the flow from setting up the VK-64/VK-16 to starting the operation.The first step is to set up your Camera Servers. Referto you

160Setting the ViewerViewer Settings window - Edit Event NotificationsWhen an event occurs, it is indicated in the Live Events Log in the Viewer. In t

1615Viewer ReferenceSetting the ViewerSaving Viewer Settings Click Save Changes to keep all your settings. The Viewer settings are then saved tothe

162Arranging and Saving Layouts Managing Video LayoutsAbout the Layout menuThe Layout menu allows you to save particular Video Window layouts for eas

1635Viewer ReferenceArranging and Saving Layouts●To create a new layout (a previously-saved layout is displayed):Click the Layout button to open the m

●Create a new folder...In the Organize Layouts & Layout Sequences dialog, click on a shared or personalfolder and then click Create Folder... The

1655Viewer ReferenceArranging and Saving Layouts●Move or Copy a layout or layout Sequence to another folder...In the Organize Layouts & Layout Seq

166●Step 2: Create a name for the layout or layout sequenceChange “Untitled” or an existing layout name to save the item with a new name.Click a locat

1675Viewer ReferenceArranging and Saving LayoutsArranging Layout SequencesYou can set up an automated sequence of shared and personal layouts to displ

168Arranging and Saving Layouts●Opening and running a layout sequence...To start the layout sequence, select it from the Layout menu.When a layout seq

1695Viewer ReferenceArranging and Saving Layouts Working with Layout GridsYou can customize your layouts by applying one of the following grids: Non

Preparation Flow1System Overview17Monitor live video and playback recorded events in theViewer application. From theViewer you can customize theViewin

170Arranging and Saving Layouts●Drag, drop and re-size a Video WindowIn the Camera Selection Area, click athumbnail image and drag its selectionbounda

1715Viewer ReferenceArranging and Saving Layouts●Working with Small, Medium and Large GridsWhen you select Small Grid, Medium Grid or Large Grid from

172Arranging and Saving LayoutsThe Viewing Area with a Small Grid could look like this:The Viewing Area with a Medium Grid could look like this:Althou

1735Viewer ReferenceArranging and Saving LayoutsThe Viewing Area with a Large Grid could look like this:In this example, the Camera Selection Area and

174Arranging and Saving LayoutsWorking with the Custom GridThe Custom Grid feature allows you to set a custom-size for displaying Video Windows.●Set a

1755Viewer ReferenceArranging and Saving Layouts Hiding and Showing Task AreasThe View menu allows you to show/hide task areas and other display ele

176Basic Video Window FunctionsThis section shows you how to create Video Windows for viewing in the Viewing Area andhow to adjust camera angles. Sel

1775Viewer ReferenceBasic Video Window Functions●Step 2: Select a Zone from the menu or thumbnail folder regionClick the Zone drop-down menu or on the

178An error message will appear in the VideoWindow if there is a connection problem.NoteBasic Video Window Functions Basic Video Window FunctionsCrea

1795Viewer ReferenceBasic Video Window Functions●Re-size a Video WindowClick a Video Window to highlight it. Anarrow icon will appear in the lower rig

System Operation Overview18●VK-64/VK-16 is a software to view and record video images distributed from theVB150/VB101 or a network camera VB-C300/VB-C

180Basic Video Window Functions●Add more Video WindowsClick and drag other camera thumbnails onto the Viewing Area to create Video Windowsfor monitori

1815Viewer ReferenceArranging Video WindowsThere are various ways you can manage the layout of Video Windows in the Viewing Area(➝ P. 170).Selecting M

182Arranging Video WindowsLive Events Log listDouble-click an event to view it in thecorresponding Video Window. TheLive Events Log opens automaticall

1835Viewer ReferenceArranging Video WindowsColor PriorityRed HighestOrange HighYellow MediumLight Green LowDark Green LowestEach Video Window displays

184Arranging Video Windows Adjust Pan, Tilt and ZoomThis is done in one of three ways: Directly from within the Video Window Using the Camera Contr

1855Viewer ReferenceArranging Video Windows If you have camera control, you can only drag the window byclicking and holding the title bar. When you

186Arranging Video Windows●Exposure Control Items (when the Exposure Mode is Auto)●Exposure Control Items (when the Exposure Mode is Manual)●White Bal

1875Viewer ReferenceArranging Video Windows●Selecting a Preset Camera AngleIf preset camera angles have been set up and stored aspresets, they will be

188Arranging Video Windows Other Video Window FunctionsChange the size of a Video WindowApart from manually clicking on the corner and dragging out t

1895Viewer ReferenceArranging Video WindowsEnabling Backlight CompensationBacklight compensation is a camera feature used to compensate for camera vie

191System Overview

190 It is recommended to install the Viewer and/or NC Viewer inadvance. The camera server which is sending or receiving audio cannotinteract with ot

1915Viewer ReferenceArranging Video WindowsAbout Shade CorrectionShade Correction compensates darker regions of images and makes them lighter.Correcti

192Using the Timeline and Viewing EventsThis chapter shows you how to use the Timeline for live and recorded viewing as well asview and search events.

1935Viewer ReferenceUsing the Timeline and Viewing EventsMonitoring Live Video in relation to the TimelineWhen a Video Window is created from a camera

194Using the Timeline and Viewing EventsUsing the Timeline to examine, play and extract videoYou can view recorded video by moving the playhead contro

1955Viewer ReferenceUsing the Timeline and Viewing Events●Jump to time enteredSelect a Video Window and click Jump to Time.The Jump to Time dialog ope

196Using the Timeline and Viewing EventsInitiating a manual recording with duration of one minuteA manual recording with duration of one minute can be

1975Viewer Reference●Click event to select itWhen you click an event toselect it, the associatedVideo Window will displaythe event(s).Using the Timeli

198Using the Timeline and Viewing EventsExtracting video to save to another locationA portion of video can be saved to another location if required. F

1995Viewer ReferenceUsing the Timeline and Viewing Events Viewing and Searching EventsAbout Live Events Log listThe Live Events Log displays events t

2Thank you for purchasing Network Video Recorder VK-64 v1.3 (hereafter referred to as“VK-64”), a network video recording and monitoring system. VK-64

Communication Mechanism of VK-64/VK-1620The following explains the communication mechanism of the VK-64/VK-16, using a typicalsystem configuration.Typ

200Using the Timeline and Viewing EventsDisplaying the Live Events Log ListTo display the Live Events Log List:●Selecting Live Events from View MenuFr

2015Viewer ReferenceUsing the Timeline and Viewing EventsSearching EventsIf you have multiple events, you can initiate a search for a particular event

202Using the Timeline and Viewing EventsSelecting Criteria for SearchingWhen you initiate a search, certain criteria can be specified such as Priority

2035Viewer ReferenceUsing the Timeline and Viewing Events●Step 7: Click SearchWhen you have entered the day and time range, click Search to initiate t

204

Chapter 6Operation and Management

Chapter Overview206This chapter explains points to notice concerning the Storage Server when you operatingand maintaining the network camera system, a

Health Check for Storage Server2076Operation and ManagementVK Events (Timeline for VK Viewer)If any of the events listed in the table below occurs, yo

Operation Guideline for Recording and Viewing208The following explains the automatic frame rate adjustment function for viewing andrecording.This func

Operation Guideline for Recording and Viewing2096Operation and ManagementRecording Frame Rate Adjustment●Reduce recording frame rate when disk is unde

Communication Mechanism of VK-64/VK-161System Overview21 Application Types and FunctionsApplication FunctionStorage ServerStores recorded information

Operation Guideline for Sensor Event Recording210Proper Operation of Sensor Event Recording (Optimizationof Sensor Arrangement and Sensitivity)Frequen

Optimization of Motion Detection Recording (Index)2116Operation and ManagementThe Motion Detection recording is not suited to applications where high

212

Chapter 7Backup Scheme

Chapter Overview214This chapter explains how to make backups for each purpose. Since the volume of video data the largest among various data types req

2157Backup SchemePurpose of BackupPurposes of backup include. Backup for Data ProtectionPrevents data from system crush or hard disk failure. This ty

Preparation for Backup216About Backup DevicePrepare necessary equipment for backup depending on the data quantity of the VK-64/VK-16. Basically, you s

2177Backup SchemeFiles to Make a BackupStoring Location of Recorded Data and Event dataVideo data being recorded is saved in a temporary file (refer t

Files to Make a Backup218●Event dataSave video in: \WebView-NVR\eventfilesThe following file types are backed up:File name = NVR_EVENT_xxxxxxxxxxxxxxx

2197Backup SchemeBackup for Data ProtectionAbout BackupWhen making a backup of data for protection, you must back up the following data: Recorded vid

Operating Environment22Supported Camera ServersThe table below lists the Camera Servers that are supported by VK-64/VK-16.This information is correct

220Backup for Archiving (Long-Term Storage of Data)When making a backup of data for long-term archive, you must back up the following data: Recorded

2217Backup SchemeBackup Procedure for Video Data and Event DataBack Up Video Data and Event Data.Estimate the total quantity of recorded video data fo

222Restore ProcedureRestoring Data from Backup for Data ProtectionThe following explains how to reconstruct the Storage Server for the VK-64/VK-16 for

Restore Procedure2237Backup SchemeRestoring Data from Backup for Data ArchivingThe following explains how to restore only necessary files from the dat

Restore Procedure224●Notes on Restoring Data from Backup for Data Archiving Restoring the configuration file also restores the old recording setting

2257Backup SchemeExamplesConfiguration 1: Backup for Data Protection 1Premise5 VB-C50iRecording conditionFrame rate is 1 fps (one frame per second), C

Examples226Hardware requirement12.5 GB per day x 30 days = 375 GB Hard disk capacity of around 450 GB is required.If the storage period of video data

Examples2277Backup SchemeConfiguration 4: Backup from Multiple Storage Servers(Backup for Data Protection)Premise100 VB-C50iRecording conditionFrame r

228

Chapter 8System Maintenance

Operating Environment1System Overview23System EnvironmentThis information is correct as of January 2007. For the latest information, pleaserefer to ou

Overview of This Chapter230This chapter describes upgrading and reinstalling of VK-64/VK-16 as well as how torestore previous versions of these softwa

2318System MaintenanceUpgrading VK-64/VK-16This section describes how to upgrade previous versions of VK-64/VK-16.●Upgrading from Version1.0Obtain the

232Reinstalling VK-64/VK-16You cannot reinstall the software if you use the upgrade program.When You Have the Released VersionUninstall v1.3.Obtains t

2338System MaintenanceProcedure for Restoring Previous VersionRequired Media and DataMake sure that you have the installation CD, patch installer and

234Updating Camera FirmwareThe information concerning firmware can be obtained for free on the following Canon Website: canon.com/webviewProcedure for

Chapter 9Troubleshooting

Overview of This Chapter236This chapter explains the chart of countermeasures against failures, measures to be takenwhen a trouble occurs (troubleshoo

When a recording trouble occurs when playing back recorded vide data (e.g., data is notfound), you can guess the cause by checking the Event Logs of t

238VK TroubleshootingViewing Screen and Video WindowsThis section describes how to solve problems that may occur when you are using VK-64/VK-16. Some

2399TroubleshootingVK Troubleshooting Live and recorded video is not good quality (this does not relate to Resolution).Situation In a Video Window, t

Notes on Operating Environment24Note on Windows XP SP2If your Storage Server is not installed on the same PC as your Viewer, you will need tochange yo

240VK Troubleshooting Cannot log into a Storage Server from a Viewer.Situation You cannot log into a Storage Server from a Viewer.Solution Check the

2419TroubleshootingVK Troubleshooting Viewer operation seems to slow down.Situation Viewer operation slows down.Solution The performance of a Viewer

242VK Troubleshooting Cannot configure the Camera Server not to record.Situation You have attempted to modify the Camera Server and set Do not Record

2439Troubleshooting The Configuration and Preferences screen takes a long time to open.Situation When you switch from the Viewing Screen to the Confi

244Messages CauseEventnotificationList of MessagesOperation Messages and Error MessagesError messages and operation messages displayed during normal r

2459TroubleshootingMessages CauseList of MessagesEventnotificationUsermanagementConfigurationThe host name of the POP servercontains an invalid charac

246Messages CauseList of MessagesConfigurationWhen exiting theapplication orapproving thechange in all tabsSpecify the maximum retentionperiod.Specify

2479TroubleshootingRegisteringStorage Serversand CameraServersAnother AddCamera ServerdialogSaving/ManagingVideo LayoutsList of MessagesAre you sure y

248An attempt was made to start theViewer, however a connection to thespecified Master Storage Servercould not be established.An attempt was made by a

2499TroubleshootingMessages CauseAn attempt was made tochange/delete the Storage Serverwhile there are camera serversettings that have not been saved.

Notes on Operating Environment251System OverviewNote on Windows Server 2003The default security level of Windows Server 2003 Standard Edition (SP1) an

250メッセージ 原因Messages CauseAdding aCamera ServerRecordingScheduleList of MessagesThe recording settings of thiscamera server have already beenconfigured

2519TroubleshootingMessages CauseThe destination Storage Server wasnot found when you attempted todelete the schedule.The Storage Server in which thes

252メッセージ 原因Messages CauseThis date is already used. In orderto use it in another special dayschedule, the date must be deletedfrom the original specia

2539TroubleshootingMessages CauseThe configuration window can onlybe used by administrators.Do you want to save the change inthis layout?The image cou

254メッセージ 原因Messages CauseNothing could be saved because novideo was recorded at the specifiedtime.The recording settings of thiscamera server are not

2559TroubleshootingMessages CauseAre you sure you want to delete theStorage Server ‘Storage Servername’?Are you sure you want to delete thelocation ‘l

256メッセージ 原因Messages CauseA user layout cannot be specified inshared layout sequences. Delete the following layout beforesaving the shared layout sequ

List of Messages2579TroubleshootingOrganizeLayouts &LayoutSequencesdialogSensor EventSettings dialogSensor SettingsdialogViewer SettingswindowIt c

258List of MessagesVK-64/VK-16 Recording Engine LogsA list of messages shown in the Storage Server log file “nvr_re_log_<N>.txt” (<N> is e

2599TroubleshootingList of MessagesPOP password error: 0POP response: <popresponse>Error resolving name forSMTP server host: portError: <Wins

System Design Concept26System Configuration●When Viewing and Recording with one PCLoad on PC may increase depending on the number of camera servers an

260List of MessagesError deleting old file<windows errormessage>.Error writing frame forcamera <camera>:<error message>ERROR(timeout

2619TroubleshootingList of MessagesERROR(http): sockettype=(IMAGE/EVENT/COMMAND),cameraserver=(<host>:<port>)http_status=(<HTTPerror co

262List of MessagesAccess Engine LogA list of messages shown in the Storage Server log file “nvr_ae_log_<N>.txt” (<N> is either0 or 1) is

2639TroubleshootingList of MessagesLog Storage Destination The Storage Server logs are stored in the following folder in the PC where the StorageServ

264List of Messages1005410060100611006410065100911100111004An existing connection was forciblyclosed by the remote host.A connection attempt failed be

2659TroubleshootingList of Messages421450451502550<domain> Service not available, closingtransmission channelRequested mail action not taken:mai

List of Messages266400401403500502503504Bad RequestUnauthorizedForbiddenInternal Server ErrorBad GatewayService UnavailableGateway Time-outWhen more t

2679TroubleshootingList of Messages12002120051200712017120291203012031The request has timed out.The URL is invalid.The server name could not be resolv

268Event type Displayed MessagesList of MessagesStarting or stopping the recording engineUser logonSensorMotion detectionStarting or stopping recordin

2699TroubleshootingEvent type Displayed MessagesError Number: Error Description CauseList of MessagesChanging the recording frame rate Valid recording

System Design Concept271System Overview●When using multiple Storage Servers and ViewersOne or more Storage Servers can be used on a network and Viewer

270List of MessagesError Number: Error Description CauseHT401: Account restrictionHT403: IP address restrictionHT502: Bad Gateway 502HT503: Service un

Appendix

Control of the Camera Server272The following figure shows the order of priority for Camera Server control.When a recording position is specified in VK

About Hard Disk27310AppendixLifetime of Hard DiskA hard disk is a storage device that works physically, and has a limited lifetime. It is a kindof con

About Hard Disk274●Configuration for Reducing Rebuilding TimeAs described in the preceding section, it is important to shorten rebuilding time as far

27510AppendixBackup of VB SettingsOverviewTo backup or restore the setting values of the network camera, use “VB-C50i SeriesSetting Values Backup/Rest

276Backup of VB Settings●Notes<Backup Tool/Restore Tool> Before using the Tool, close any other applications. Use the Tool in a secure network

Index27710AppendixAAdd Camera Server...87Add Camera Server dialog ...87Add Camera Server dialog ...

Index278IInstallation ...37Installation Procedures...39Preparation and Precaution

Index279Viewing Found Events...203Selecting a Preset Camera Angle ...187Sensor Event Recording ...125S

System Design Concept28When using multiple Storage ServersIf multiple Storage Servers are being used, you should decide which one is the MasterStorage

Index280Viewing and Searching Events...199Live Events Log list ...199Searching Events ...

28110Appendix

CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanU.S.A. CANON U.S.A.,INC. NEW JERSEY OFFICE One Canon Plaza Lake Success, NY 11042-

System Design Concept291System OverviewServer Sizing ConceptDetermine your server configuration (components and the number of units) depending on1) re

Purpose of This Manual3This manual is written for the System Administrator deploying the VK-64/VK-16 system. It explains the functions of VK-64/VK-16

System Design Concept30●Determining Hard Disk CapacityDetermine the hard disk capacity as follows.Determine the required number of Camera Servers and

System Design Concept311System OverviewResolutionQualitySmall (160x120) Medium (320x240) High (640x480) 30 3.8 11.1 36.4 40 4.4 13.3 43.4 50 5.0 15.1

System Design Concept32Sensor Event Recording and Motion Detection RecordingConcept●Notes on Sensor Event Recording and Motion Detection Recording Wh

System Design Concept331System OverviewStorage Server Performance<Case 1>Camera Servers: 24 VB-C50iResolution: High (640 x 480)Quality: 50Frame

System Design Concept34●Notes on Storage Server DeploymentIt is recommended to use the Storage Server exclusively for the VK-64/VK-16.Be sure to avoid

System Design Concept351System OverviewUse the following example for reference when selecting the PC where the Viewer shouldbe installed.Use the Windo

36

Chapter 2Installation

Chapter Overview38This chapter explains how to install VK-64/VK-16.When you install VK-64/VK-16, icons for two applications composing VK-64/VK-16 will

Installation Procedures39Starting up the InstallerInsert the Network Video Recorderinstallation disc into your CD drive. TheWelcome screen appears. Cl

4IntroductionPurpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3About Documents . . . . . . . . . . . . . . . . .

40Installation ProceduresDepending on your License Key, you will bepresented with one or both of the followingapplications shown below: Viewer Stora

41Installation Procedures2InstallationUpgrading from Version 1.0, 1.1, and 1.2If you upgrade the Viewer from an older version, all the settings are ta

42Installation Procedures●Stop other applicationsYou must stop other applications including anti-virus program before starting installation.

Chapter 3Storage Server Configuration Reference

Chapter Overview44The Storage Server can record videos and events (sensor input and motion detection) datafrom multiple camera servers.This chapter ex

453Storage Server Configuration ReferenceStorage Server Configuration DialogStart-Up MethodScreen ConfigurationThe Storage Server Configuration dialog

Storage Server Configuration Dialog46●Settings TabThe Storage Server Configuration dialog, Settings tab allows you to configure. Storage Server Name

Storage Server Configuration ReferenceStorage Server Configuration Dialog473●Events TabYou can set the Storage Server to send an e-mail to the user wh

Storage Server Configuration Dialog48●Event Notification TabThe Storage Server Configuration dialog, Event Notification tab allows you toconfigure.E-m

Storage Server Configuration Dialog493Storage Server Configuration Reference●User Management TabThe Storage Server Configuration dialog, User Manageme

5Setting the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50Displaying Setting Tab . . . . . . . . . . . . . . . . . . .

Setting the Settings Tab50The Storage Server Configuration dialog, Settings tab allows you to configure. Storage Server name Proxy Server Settings

Storage Server Configuration ReferenceSetting the Settings Tab513●Enter the Storage Server Proxy AddressIf the Storage Server needs to accessCamera Se

Setting the Settings Tab52●Select Disk Drive SettingsDrive - Select the disk drive toconfigure, from the drop-downmenu.Maximum disk space used -Check

To add a network drive...Click Add Network Drive.The Add Network Drive dialog appears.Select a drive to add as a network driveand enter a path assigne

54Setting the Settings Tab About Network DriveVK-64/VK-16 can record videos on a drive on the network. Thedrive type is shown at the head of the Driv

553Storage Server Configuration ReferenceSetting the Settings Tab●Start or Stop the Storage Server ProgramClick Stop Storage Server to stop theStorage

56Setting the Settings TabMessage●When you have changed items affecting recording settings:When you click Apply or End, the following message will app

573Storage Server Configuration ReferenceLogon As Service PrivilegeWhen you want to add the Logon As Service privilege to an existing Windows account

58Disk Space Management <Important>Disk Space Management LevelThe Storage Server monitors the remaining disk space and takes a measure according

593Storage Server Configuration ReferenceDisk Space Management <Important>●In case of Threshold Level calculation levelThe Storage Server contin

6Deleting the Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84Registering Camera Server . . . . . . . . . .

60Disk Space Management <Important>Low Disk Space Warning Level Calculation MethodThe Low Disk Space Warning Level occurs when the Storage Serve

613Storage Server Configuration ReferenceDisk Space Management <Important>Limit Level Calculation MethodThe Limit Level occurs when the Storage

62Setting the Events TabThe Storage Server Configuration dialog, Events tab allows you to specify eventpriorities.If you have configured the event not

633Storage Server Configuration ReferenceSetting the Events TabHow to Set the Events Tab●Set the Event PrioritySelect the priority for the event from

64Setting the Event Notification TabThe Storage Server Configuration dialog, Event Notification tab allows you toconfigure.Configure the e-mail notifi

653Storage Server Configuration ReferenceSetting the Event Notification TabEnter the host name or IP addressof the SMTP server in SMTP Serverand port

66Setting the User Management TabThe Storage Server Configuration dialog, User Management tab allows you to set upusers and their privileges.How to Di

673Storage Server Configuration ReferenceSetting the User Management TabHow to Set the User Management Tab●Add a UserClick Add on the User Management

68Setting the User Management TabDelete a UserClick to select a user to delete in the User List.Click Remove.The user is deleted.Request User Authenti

Chapter 4Registering Camera Server and Setting Recording Schedule

Contents 7Viewer Settings window - Audio Transmission Settings . . . . . . . . . . . . . . .159Viewer Settings window - Configure Focus Settings . .

Chapter Overview70This chapter explains how to store Camera Servers necessary for creating recordingschedules on the Storage Server, as well as the pr

Launching the VK Viewer and Displaying the Configuration and Preferences Screen714Registering Camera Server and Setting Recording SchedulelocalhostCon

Launching the VK Viewer and Displaying the Configuration and Preferences Screen72Launching by Connecting to the LocalhostIf you want to use the local

Launching the VK Viewer and Displaying the Configuration and Preferences Screen734Registering Camera Server and Setting Recording ScheduleSpecify the

Launching the VK Viewer and Displaying the Configuration and Preferences Screen74When the Viewer accesses a Master Storage Server which has not been s

Launching the VK Viewer and Displaying the Configuration and Preferences Screen754Registering Camera Server and Setting Recording ScheduleAccessing th

76Storage and Camera Server Summary windowsUse the Storage and Camera Server Summary screen to create a location and zone,add the Storage Server, and

774Registering Camera Server and Setting Recording ScheduleStorage and Camera Server Summary windowsClick and drag divider line to the right toreveal

78Location and ZoneCreate a location and zone before registering the Camera Server. Cameras are grouped into Locations and Zones. Locations are for ex

794Registering Camera Server and Setting Recording ScheduleLocation and ZoneWhen a Location is selected from the drop-down menu at left, all of the Zo

Contents 8Displaying the Live Events Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200Overview of Alert Parameters . . . . .

80Location and Zone●Step 1: Click Add Location on the Locations/Zones tabIn the Camera Summary window,select the Locations/Zones tab if it isnot alrea

814Registering Camera Server and Setting Recording ScheduleLocation and ZoneEditing a Location or ZoneDouble-click a location or zone.The Edit Locatio

Displaying the Storage and Camera Server Summary WindowsLaunch the VK Viewer and display the Storage and Camera Server Summary window.Adding the Stora

834Registering Camera Server and Setting Recording ScheduleAdding the Storage ServerEditing the Storage ServerIn the Storage and Camera Server Summary

84Adding the Storage ServerDeleting the Storage ServerIn the Storage and Camera Server Summary, select the Storage Servers tab.A list of Storage Serve

854Registering Camera Server and Setting Recording ScheduleRegistering Camera ServerAfter preparing for Camera Server registration (i.e., creating a l

86Registering Camera ServerThe Search Results dialog opens and a list of detected Camera Servers will appear. When you initiate the Find Camera Serve

874Registering Camera Server and Setting Recording ScheduleRegistering Camera Server●Adding the Camera ServerIn the Search Resultsdialog, click a Came

88Registering Camera Server●Connecting to CameraEnter the Host Name or IP addressin Host Name or IP, then enter theport number for the Camera Serverin

894Registering Camera Server and Setting Recording ScheduleRegistering Camera Server●Selecting the Storage ServerSelect a Storage Server from thedrop-

Contents 9When You Have the Released Version . . . . . . . . . . . . . . . . . . . . . . . . . . . .232When You Do Not Have the Released Version 1.3

90Registering Camera Server●Assign a location and zoneIf multiple Cam tabs are shown to theright of the screen, select a tab forthe Camera Server to e

914Registering Camera Server and Setting Recording ScheduleRegistering Camera Server●Update or Set the Viewer ThumbnailsIn the Preview area, click Upd

92Registering Camera Server●Select the drive to save video data.In the Drive menu, select a hard disk driveon the Storage Server.●Closing the Add Came

934Registering Camera Server and Setting Recording ScheduleRegistering Camera Server●Save SettingsTo save Camera Server settings, click Save Changes a

94Registering Camera ServerClick Edit Camera Server.The Edit Camera Serverdialog appears. This dialogis identical to the AddCamera Server dialog (youc

954Registering Camera Server and Setting Recording ScheduleRegistering Camera Server●Finish EditingClick OK when finished.The Camera Summary window re

96Registering Camera ServerDeleting the Camera ServerThe right-hand portion of the Camera Summary window features Remove CameraServer for removing the

974Registering Camera Server and Setting Recording ScheduleRegistering Camera Server●Reflect DeletionTo reflect Camera Server deletion, click Save Cha

After you have registered the Camera Server, you can set the recording schedules.You can start recording using a recording schedule by specifying “whe

994Registering Camera Server and Setting Recording ScheduleRecording ScheduleTwo types of recording schedules are available: Normal Schedule and Speci