Canon VK-64 User Manual Page 232
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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232
Reinstalling VK-64/VK-16
You cannot reinstall the software if you use the upgrade program.
When You Have the Released Version
Uninstall v1.3.
Obtains the v1.3 upgrade program (free program).
Available from: canon.com/webview
Back up the following folders that are in the Storage Servers of v1.1 and v1.2.
<Startup drive for OS>: \Documents and Settings\All Users\Application Data\
Canon\Webview\NVR
<All drives> :\WebView-NVR
Install the new version by following the upgrade procedure described at our
WebView Product web page.
If a failure occurs, restore the previous version by following “Procedure for Restoring
Previous Version” (➝ p. 233).
When You Do Not Have the Released Version 1.3
Uninstall v1.3.
Install the previous version.
Execute the v1.3 upgrade program.
3
2
1
4
3
2
1
When You Want to Perform the Full New Installation
If you have removed the application from Add or Remove
Programs in the Control Panel, the application folder, including
its setting files and recorded data, remains undeleted. To delete
all these files, delete all the following folders.
<System drive> :\Program Files\Canon\Webview\NVR
<System drive> :\Webview-NVR (storage folder for recorded
and event data)
<System drive> :\Documents and Settings\All Users\
Application Data\Canon\WebView\NVR (storage folder for
setting files)
T
i
p
- Ver. 1.3 1
- Introduction 2
- Purpose of This Manual 3
- Contents 4
- Schedule 5
- Chapter 5 Viewer Reference 6
- Chapter 7 Backup Scheme 8
- Chapter 8 System Maintenance 8
- Chapter 9 Troubleshooting 9
- About Documents 10
- Chapter 1 13
- Chapter Overview 14
- System Overview 15
- Preparation Flow 16
- Configure Recording Settings 17
- System Operation Overview 18
- Playback 20
- Operating Environment 22
- System Environment 23
- Storage Server 23
- Note on Windows XP SP2 24
- Note on Windows Server 2003 25
- System Design Concept 26
- Play Video to Viewer 28
- Server Sizing Concept 29
- Required Hard Disk Capacity 29
- Storage Server Performance 33
- <Case 1> 33
- <Case 2> 33
- Notes on Viewer Sizing 34
- Network Bandwidth Concept 35
- Chapter 2 37
- Installation Procedures 39
- Preparation and Precaution 41
- Stop other applications 42
- Chapter 3 43
- Start-Up Method 45
- Screen Configuration 45
- Settings Tab 46
- Events Tab 47
- Event Notification Tab 48
- User Management Tab 49
- Setting the Settings Tab 50
- Logon As Service Privilege 57
- Disk Space Management Level 58
- Counteraction at Each Level 58
- In case of Limit Level 59
- Setting the Events Tab 62
- How to Set the Events Tab 63
- Delete a User 68
- Chapter 4 69
- Launching Procedure 71
- Other Functions in Both Tabs 77
- Location and Zone 78
- Adding a Location or Zone 80
- Editing a Location or Zone 81
- Deleting a Location or Zone 81
- Adding the Storage Server 82
- Editing the Storage Server 83
- Deleting the Storage Server 84
- Registering Camera Server 85
- Adding the Camera Server 87
- Connecting to Camera 88
- Save Settings 93
- Editing the Camera Server 94
- Finish Editing 95
- Save Edit Contents 95
- Deleting the Camera Server 96
- Reflect Deletion 97
- Recording Schedule 100
- Configuring a Normal Schedule 103
- Creating a Normal Schedule 104
- Set the recording period 106
- Set Additional Options 110
- Save Schedules 112
- Motion detection recording 114
- Camera Name 114
- User Name and Password 114
- Batch-Setting Schedules 116
- Setting Continuous Recording 117
- Detection Indicator Colors 121
- Set the Sensitivity 122
- Set the Area Ratio 122
- Setting the Preset Tour 132
- About Special Day Recording 136
- Adding and Deleting a Day 139
- Delete a Day 140
- Save Changes 141
- Chapter 5 145
- Viewer Reference 147
- Viewer Operation Flow 148
- Starting the Viewer 150
- Connect to the localhost 151
- (Viewer Only Mode) 153
- Storage Server) 153
- Viewer Start-up Window 154
- Viewer Start-up Option 155
- Setting the Viewer 156
- Saving Viewer Settings 161
- Arranging and Saving Layouts 162
- Create a new folder 164
- Arranging Layout Sequences 167
- ■ Working with Layout Grids 169
- Working with the Custom Grid 174
- Basic Video Window Functions 176
- Add more Video Windows 180
- Arranging Video Windows 181
- ■ Video Window States 182
- ■ Adjust Pan, Tilt and Zoom 184
- White Balance Control Items 186
- VB-C50FSi, VB-C50Fi only) 188
- Other Menu Options 190
- About Shade Correction 191
- About Audio Panel 191
- Timeline Overview 192
- Use the Playback Controls 194
- Shooting a Snapshot 196
- Daylight Savings Indicator 197
- About Live Events Log list 199
- Overview of Alert Parameters 200
- Searching Events 201
- Viewing found events 203
- Chapter 6 205
- Operation and Management 207
- P. 157) 208
- P. 51) 209
- Chapter 7 213
- Purpose of Backup 215
- Preparation for Backup 216
- Files to Make a Backup 217
- Event data 218
- Configuration files 218
- Backup for Data Protection 219
- Backup Scheme 221
- Restore Procedure 222
- Examples 225
- (Backup for Data Protection) 227
- Chapter 8 229
- Overview of This Chapter 230
- Upgrading VK-64/VK-16 231
- Reinstalling VK-64/VK-16 232
- Required Media and Data 233
- Updating Camera Firmware 234
- Chapter 9 235
- Troubleshooting for Recording 237
- VK Troubleshooting 238
- Troubleshooting 239
- Timeline 241
- Extracting Video 241
- Scheduling and Recording 241
- Connection Issues 242
- Configuration Issues 243
- List of Messages 244
- Access Engine Log 262
- VK-64/VK-16 Viewer Logs 262
- Log Storage Destination 263
- A List of SMTP Error Codes 265
- A List of HTTP Error Codes 266
- A List of wininet Error Codes 267
- A List of POP Error Codes 267
- VK Event Information 268
- Appendix 271
- Control of the Camera Server 272
- About Hard Disk 273
- Backup of VB Settings 275
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