Canon PIXMA MX300 Specifications Page 81
- Page / 120
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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77Troubleshooting
Fax Related Messages
CHECK PRINTER Turn off the machine, and unplug the power cord of the machine from the power
supply. After a while, plug the power cord of the machine back in, and then turn
on the machine. If the same error occurs, contact your Canon service
representative.
SCANNER ERROR Make sure that the protective material is removed from the FINE Cartridge
Holder, then turn the machine off and back on again. If the problem is not
resolved, contact your Canon service representative.
LOAD PAPER Reload the paper correctly and press the OK button.
Note
Pressing the Stop/Reset button also enables you to resolve the error, when
sending faxes before printing out received data. After you press the Stop/Reset
button to resolve the error, ensure to press the FAX button in order to print out
data remained in memory.
PAPER JAMMED If paper has jammed in the machine, clear the jam, reload the paper in the
machine correctly and then press the OK button.
CHANGE PAPER TO The paper size setting is set to a size other than A4, Letter or Legal.
Set the paper size setting to A4, Letter or Legal and load paper of the same
size.
COVER IS OPEN You opened the Scanning Unit (Printer Cover) during an operation.
Return the Scanning Unit (Printer Cover) to its original position.
DEVICE IN USE
CANNOT TURN OFF
You are unable to turn off the machine with the ON/OFF button because the
machine is performing an operation.
The machine is performing an operation. Wait until the operation has finished,
then turn off the machine.
MEMORY IS FULL The machine’s memory is full because it has received too many documents, or
a very long or detailed document.
Contact the sender and have him/her divide and resend them.
Message Action
BUSY/NO SIGNAL
z The telephone number you dialed is busy.
Try dialing again after waiting for a moment. See “Redialing” on page 43.
z The fax number dialed was incorrect.
Check the fax number and dial again.
z The recipient’s fax machine is not working.
Contact the recipient and have them check their fax machine.
z The recipient is not using a G3 machine.
Contact the recipient and ask them to send or receive the document using a
G3 machine.
z The touch tone/rotary pulse setting on your machine is incorrect.
Set the machine to the setting that matches your telephone line. See “Setting
the Telephone Line Type” on page 30.
z The receiving fax machine did not answer within 55 seconds (after all
automatic redialing attempts).
Contact the recipient and have them check their fax machine. For an
overseas call, add pauses to the registered number.
HANG UP PHONE The handset is not placed in the handset cradle correctly. Replace the handset
correctly.
NO ANSWER The recipient’s fax machine does not answer.
Check the number. Try dialing again after waiting for a moment.
NO TONE DETECTED The telephone line cable with a modular plug is not plugged in properly, or DIAL
TONE DETECT is set to ON. Make sure that the cable is plugged in properly,
and resend the fax after a while. If you still cannot send the fax, set DIAL TONE
DETECT to OFF.
Message Action
- Quick Start Guide 1
- Office All-In-One 3
- ENERGY STAR 4
- Table of Contents 5
- Before Using the Machine 6
- 3Before Using the Machine 7
- Menu Items 8
- 5Before Using the Machine 9
- 6 Before Using the Machine 10
- Turning on the Machine 10
- Turning off the Machine 10
- 7Before Using the Machine 11
- 8 Before Using the Machine 12
- Loading Original Documents 12
- Loading Printing Paper 13
- 10 Before Using the Machine 14
- Paper Handling 14
- 11Before Using the Machine 15
- 12 Before Using the Machine 16
- Loading Paper 16
- 2 Prepare to load paper 17
- 3 Load the paper 17
- 1 Prepare the envelopes 18
- 2 Load the envelopes 19
- 1 Load the paper 20
- 17Copying 21
- ENLARGE/REDUCE 21
- 18 Copying 22
- PAGE SIZE 22
- MEDIA TYPE 22
- INTENSITY 22
- IMAGE QUALITY 22
- Using Useful Copy Functions 23
- Printing from Your Computer 24
- 21Printing from Your Computer 25
- Scanning Images 26
- Compliant Device 27
- 1 Turn on the machine 31
- Preparing the Machine for Fax 32
- 29Faxing 33
- 30 Faxing 34
- 31Faxing 35
- 32 Faxing 36
- 33Faxing 37
- 34 Faxing 38
- Entering the Date and Time 38
- Information) 38
- 35Faxing 39
- 36 Faxing 40
- 37Faxing 41
- 38 Faxing 42
- 39Faxing 43
- Sending Faxes 44
- 41Faxing 45
- Before Sending Faxes 45
- 1 Prepare for faxing 46
- 2 Start faxing 46
- 44 Faxing 48
- Sending/Receiving Using ECM 48
- Receiving Faxes 49
- 46 Faxing 50
- 47Faxing 51
- 48 Faxing 52
- 2 Press the OK button 53
- 4 Press the OK button 53
- 3 Press the OK button 54
- 5 Press the OK button 54
- 51Faxing 55
- Memory Receiving 55
- Remote Receiving 55
- 52 Faxing 56
- 53Faxing 57
- 54 Faxing 58
- Summary of Reports and Lists 59
- Routine Maintenance 61
- 58 Routine Maintenance 62
- 59Routine Maintenance 63
- Print Head Cleaning 64
- 2 Start Print Head Cleaning 64
- Print Head Deep Cleaning 65
- Aligning the Print Head 66
- 63Routine Maintenance 67
- Replacing a FINE Cartridge 68
- 65Routine Maintenance 69
- 66 Routine Maintenance 70
- 67Routine Maintenance 71
- Replacing FINE Cartridges 71
- 68 Routine Maintenance 72
- 4 Install the FINE Cartridge 73
- 70 Routine Maintenance 74
- Cleaning Your Machine 75
- 72 Routine Maintenance 76
- 2 Open the Paper Output Tray 77
- 74 Routine Maintenance 78
- Troubleshooting 79
- 76 Troubleshooting 80
- 77Troubleshooting 81
- Fax Related Messages 81
- LCD Cannot Be Seen At All 82
- 79Troubleshooting 83
- Cannot Install the MP Drivers 84
- 81Troubleshooting 85
- 82 Troubleshooting 86
- Colors Are Unclear 86
- 83Troubleshooting 87
- Lines Are Misaligned 87
- White Streaks 87
- 84 Troubleshooting 88
- 85Troubleshooting 89
- Printing Does Not Start 90
- Paper Does Not Feed Properly 91
- Paper Jams 92
- 89Troubleshooting 93
- 90 Troubleshooting 94
- Error No.: 300 Is Displayed 94
- 91Troubleshooting 95
- Scanning Problems 96
- Problems Receiving Faxes 96
- 93Troubleshooting 97
- Problems Sending Faxes 98
- Telephone Problems 99
- Appendix 100
- Reading the On-screen Manuals 101
- Specifications 102
- 99Appendix 103
- 100 Appendix 104
- 101Appendix 105
- Safety Precautions 106
- 103Safety Precautions 107
- 104 Safety Precautions 108
- 105Safety Precautions 109
- Users in the U.S.A 110
- 107Safety Precautions 111
- Regulatory Information 111
- 108 Safety Precautions 112
- 109Safety Precautions 113
- 110 Safety Precautions 114
- Users in Canada 115
- Users in New Zealand 116
- 113Index 117
- Ordering Information 119
- Getting Help from Canon 119
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