Canon PIXMA MX300 Specifications Page 95
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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91Troubleshooting
Error No.: 2002 Is Displayed
Error Message Appears on a PictBridge Compliant
Device
The following are the possible errors that may occur when printing directly from a PictBridge
compliant device and the countermeasures to clear them.
Cause Action
PictBridge compliant device is
connected via a USB hub.
See “UNSUPPORTED USB HUB” in “An Error Message Is Displayed on the
LCD” on page 76.
Note
z This section describes errors that are indicated on Canon-brand PictBridge compliant devices.
The error messages and operations may vary depending on the device you are using.
For errors on non-Canon PictBridge compliant devices, check the error message on the LCD and take
the appropriate action to clear the error. For details, see “An Error Message Is Displayed on the LCD”
on page 76.
z For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message
On PictBridge
Compliant Device
Action
“Printer in use” If the machine is printing from the computer or warming up, wait until the job
ends. When it is ready, the machine starts printing automatically.
When printing first after changing the media type, the message asking you to
confirm the position of the paper thickness lever may appear on the LCD on the
machine. If this message is displayed, make sure that the paper thickness lever
is set appropriate, then press the OK button on the machine.
“No paper” Load paper in the Rear Tray, and select Continue* in the display on your
PictBridge compliant device.
* To resume printing, you can also press the OK button on the machine instead
of selecting Continue on the camera.
“Paper Error” Open the Paper Output Tray. The machine resumes printing.
“Paper jam” Select Stop in the display on your PictBridge compliant device to stop printing.
Remove the jammed paper, load new paper, press the OK button on the
machine, and try printing again.
“Printer cover open” Close the Scanning Unit (Printer Cover) on the machine.
“No print head” The FINE Cartridge is not installed or the Cartridge may not be compatible with
this machine.
For details on how to resolve the error, see “CHECK INK U051/U052/U053/
U059” in “An Error Message Is Displayed on the LCD” on page 76.
“Waste tank full”/
“Ink absorber full”
The ink absorber is nearly full.
For details on how to resolve the error, see “REQ. SERVICE SOON” in “An
Error Message Is Displayed on the LCD” on page 76.
- Quick Start Guide 1
- Office All-In-One 3
- ENERGY STAR 4
- Table of Contents 5
- Before Using the Machine 6
- 3Before Using the Machine 7
- Menu Items 8
- 5Before Using the Machine 9
- 6 Before Using the Machine 10
- Turning on the Machine 10
- Turning off the Machine 10
- 7Before Using the Machine 11
- 8 Before Using the Machine 12
- Loading Original Documents 12
- Loading Printing Paper 13
- 10 Before Using the Machine 14
- Paper Handling 14
- 11Before Using the Machine 15
- 12 Before Using the Machine 16
- Loading Paper 16
- 2 Prepare to load paper 17
- 3 Load the paper 17
- 1 Prepare the envelopes 18
- 2 Load the envelopes 19
- 1 Load the paper 20
- 17Copying 21
- ENLARGE/REDUCE 21
- 18 Copying 22
- PAGE SIZE 22
- MEDIA TYPE 22
- INTENSITY 22
- IMAGE QUALITY 22
- Using Useful Copy Functions 23
- Printing from Your Computer 24
- 21Printing from Your Computer 25
- Scanning Images 26
- Compliant Device 27
- 1 Turn on the machine 31
- Preparing the Machine for Fax 32
- 29Faxing 33
- 30 Faxing 34
- 31Faxing 35
- 32 Faxing 36
- 33Faxing 37
- 34 Faxing 38
- Entering the Date and Time 38
- Information) 38
- 35Faxing 39
- 36 Faxing 40
- 37Faxing 41
- 38 Faxing 42
- 39Faxing 43
- Sending Faxes 44
- 41Faxing 45
- Before Sending Faxes 45
- 1 Prepare for faxing 46
- 2 Start faxing 46
- 44 Faxing 48
- Sending/Receiving Using ECM 48
- Receiving Faxes 49
- 46 Faxing 50
- 47Faxing 51
- 48 Faxing 52
- 2 Press the OK button 53
- 4 Press the OK button 53
- 3 Press the OK button 54
- 5 Press the OK button 54
- 51Faxing 55
- Memory Receiving 55
- Remote Receiving 55
- 52 Faxing 56
- 53Faxing 57
- 54 Faxing 58
- Summary of Reports and Lists 59
- Routine Maintenance 61
- 58 Routine Maintenance 62
- 59Routine Maintenance 63
- Print Head Cleaning 64
- 2 Start Print Head Cleaning 64
- Print Head Deep Cleaning 65
- Aligning the Print Head 66
- 63Routine Maintenance 67
- Replacing a FINE Cartridge 68
- 65Routine Maintenance 69
- 66 Routine Maintenance 70
- 67Routine Maintenance 71
- Replacing FINE Cartridges 71
- 68 Routine Maintenance 72
- 4 Install the FINE Cartridge 73
- 70 Routine Maintenance 74
- Cleaning Your Machine 75
- 72 Routine Maintenance 76
- 2 Open the Paper Output Tray 77
- 74 Routine Maintenance 78
- Troubleshooting 79
- 76 Troubleshooting 80
- 77Troubleshooting 81
- Fax Related Messages 81
- LCD Cannot Be Seen At All 82
- 79Troubleshooting 83
- Cannot Install the MP Drivers 84
- 81Troubleshooting 85
- 82 Troubleshooting 86
- Colors Are Unclear 86
- 83Troubleshooting 87
- Lines Are Misaligned 87
- White Streaks 87
- 84 Troubleshooting 88
- 85Troubleshooting 89
- Printing Does Not Start 90
- Paper Does Not Feed Properly 91
- Paper Jams 92
- 89Troubleshooting 93
- 90 Troubleshooting 94
- Error No.: 300 Is Displayed 94
- 91Troubleshooting 95
- Scanning Problems 96
- Problems Receiving Faxes 96
- 93Troubleshooting 97
- Problems Sending Faxes 98
- Telephone Problems 99
- Appendix 100
- Reading the On-screen Manuals 101
- Specifications 102
- 99Appendix 103
- 100 Appendix 104
- 101Appendix 105
- Safety Precautions 106
- 103Safety Precautions 107
- 104 Safety Precautions 108
- 105Safety Precautions 109
- Users in the U.S.A 110
- 107Safety Precautions 111
- Regulatory Information 111
- 108 Safety Precautions 112
- 109Safety Precautions 113
- 110 Safety Precautions 114
- Users in Canada 115
- Users in New Zealand 116
- 113Index 117
- Ordering Information 119
- Getting Help from Canon 119
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