Canon IMAGECLASS D460 Specifications

Basic Operation GuidePlease read this guide before operating this product.After you finish reading this guide, store it in a safe place for future ref

ixHow to Use This GuideHow to Use This GuideIllustrations Used in This ManualIllustrations used in this manual are the model D460. When there is any d

Network (D460 Only)6-3What is the Network?What is the Network?In the computer field, a network is a system of interconnected computers that communicat

Network (D460 Only)6-4Overview of Network FunctionsOverview of Network FunctionsThis section describes actions you can perform using the network funct

Settings from a PC (D460 Only)7Settings from a PC (D460 Only)This chapter describes how to use Remote UI functions.Overview of Remote UI ...

Settings from a PC (D460 Only)7-2Overview of Remote UIOverview of Remote UIThe Remote UI enables you to check the machine’s status and manage the mach

Settings from a PC (D460 Only)7-3Overview of Remote UIBy using Remote UI, you can set and confirm following functions.

Settings from a PC (D460 Only)7-4Starting the Remote UIStarting the Remote UITo start the Remote UI, follow the procedure described below.Before you s

Settings from a PC (D460 Only)7-5Starting the Remote UI4 Enter the required data.The required data differ depending on the authentication mode you are

Settings from a PC (D460 Only)7-6Starting the Remote UI6 Operate the Machine.Now you can manage the machine on the web browser.For details, see “Setti

Maintenance 8Maintenance This chapter describes how to perform routine cleaning operations, and replace toner cartridge.Cleaning the Machine ...

8-2Maintenance Cleaning the MachineCleaning the MachineNote the following before cleaning your machine:Make sure no documents are stored in memory, th

xSafety PrecautionsSafety PrecautionsSafety PrecautionsImportant Safety InstructionsExcept as specifically described in this guide, do not attempt to

8-3Maintenance Cleaning the Machine3 Lift the scanning platform (A) until it is locked. (You will hear an audible “click.”)4 Hold the grip (A) on the

8-4Maintenance Cleaning the Machine7 Use a clean, soft, dry, lint-free cloth to remove any toner or paper debris from the machine’s interior.Do not to

8-5Maintenance Cleaning the Machine12 Close the toner cover.13 Lower the scanning platform.Be careful not to get your fingers caught.If you cannot c

8-6Maintenance Cleaning the Machine For D440/4204 Press [ ] or [ ] to select <FIX. UNIT CLEANING>, then press [OK].1 F I X . U N I T C L

8-7Maintenance Cleaning the Machine4 Close the ADF.Be careful not to get your fingers caught.ADF (For D460)If your documents have black streaks or app

8-8Maintenance Cleaning the MachineADF (For D440)If your documents have black streaks or appeardirty after copying them using the ADF, this may becaus

8-9Maintenance Replacing the Toner CartridgeReplacing the Toner CartridgeThis section describes how to replace or handle the toner cartridges and prec

8-10Maintenance Replacing the Toner CartridgeRedistributing TonerWhen the toner is running low, the message <TONER LOW/PREPARE NEW TONER> appear

8-11Maintenance Replacing the Toner Cartridge6 Gently rock the toner cartridge several times to evenly distribute toner inside.7 Hold the toner cartri

8-12Maintenance Replacing the Toner Cartridge11 Close the toner cover.12 Lower the scanning platform.Be careful not to get your fingers caught.If yo

xiSafety PrecautionsSafety PrecautionsDo not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in ope

8-13Maintenance Replacing the Toner Cartridge2 Lift the scanning platform (A) until it is locked. (You will hear an audible “click.”)3 Hold the grip (

8-14Maintenance Replacing the Toner Cartridge6 Take out the new toner cartridge from the protective bag.Do not open the drum protective shutter (A). P

8-15Maintenance Replacing the Toner Cartridge9 Hold the toner cartridge by its handle (A).Do not open the drum protective shutter (A) on the toner car

8-16Maintenance Replacing the Toner Cartridge13 Close the toner cover.14 Lower the scanning platform.Be careful not to get your fingers caught.If yo

8-17Maintenance Recycling Used CartridgesRecycling Used CartridgesCanon has instituted a worldwide recycling program for cartridges called “The Clean

8-18Maintenance Recycling Used CartridgesU.S.A. PROGRAMPackaging One Box ReturnTo receive your free eight cartridge collection box:Call 1-800-OK-CANON

8-19Maintenance Recycling Used Cartridges Bundled ReturnBundle multiple cartridge boxes together securely with tape.Please be sure that the shipment d

8-20Maintenance Recycling Used CartridgesShippingMake sure the UPS A.R.S. label is applied. UPS Pick-upGive the shipment to your UPS driver when you r

8-21Maintenance Recycling Used CartridgesCanadian Program – Programme au Canada Single Box ReturnRepackage the empty toner cartridge utilizing the wra

8-22Maintenance Recycling Used Cartridges Volume Box Return (Maximum 8 Cartridges)We encourage you to use this option as a more efficient way to ship

xiiSafety PrecautionsSafety PrecautionsD440D420Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet

8-23Maintenance Transporting the MachineTransporting the MachineThis section describes the required procedures before transporting the machine.D460Fol

8-24Maintenance Transporting the Machine8 Remove the toner cartridge.To avoid exposing the toner cartridge to light, place it in its protective bag or

8-25Maintenance Transporting the Machine12 Remove the dust cover from the paper cassette.13 Open the front panel of the paper cassette.14 Remove th

8-26Maintenance Transporting the MachineFor D440/D420Follow this procedure to avoid vibration damage to the machine when transporting it over a long d

8-27Maintenance Transporting the Machine8 Remove the toner cartridge.To avoid exposing the toner cartridge to light, place it in its protective bag or

8-28Maintenance Transporting the Machine12 Remove the dust cover from the paper feeding tray.13 Remove the paper from the paper feeding tray.14 Sto

8-29Maintenance Transporting the Machine18 Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration below.Do

8-30Maintenance

Troubleshooting 9Troubleshooting This chapter describes how to respond to paper and document jams, as well as to error messages.Clearing Jams ...

9-2Troubleshooting Clearing JamsClearing JamsWhen <CHECK DOCUMENT>, <PAPER JAM> or <PAPER JAM/OPEN REAR COVER> appears on the displa

xiiiSafety PrecautionsSafety PrecautionsPower SupplyDuring electrical storms, unplug the power cord from the power outlet.Whenever you unplug the powe

9-3Troubleshooting Clearing Jams3 Open the inner cover, holding it by its front tab (A).4 Lift the release lever (A) until it clicks into place.5 Remo

9-4Troubleshooting Clearing Jams9 Open the ADF and then hold both sides of any jammed documents and gently pull them out.10 Close the ADF.Be careful

9-5Troubleshooting Clearing Jams5 Open the ADF and then hold both sides of any jammed documents and gently pull them out.6 Close the ADF.Be careful no

9-6Troubleshooting Clearing Jams3 Hold the grip (A) on the right front side of the toner cover.4 Open the toner cover.5 Remove the toner cartridge fro

9-7Troubleshooting Clearing Jams6 Hold both sides of the jammed paper and gently pull it out.7 Gently pull the jammed paper between the fixing assembl

9-8Troubleshooting Clearing Jams10 Insert the toner cartridge so that the protrusion on the right side of the toner cartridge (A) fits into the guide

9-9Troubleshooting Clearing Jams16 Open the front panel of the paper cassette.17 Remove the paper in the paper cassette.18 Hold both sides of the j

9-10Troubleshooting Clearing Jams21 Set the dust cover on the paper cassette.22 Open the rear cover.This operation is required only when <OPEN RE

9-11Troubleshooting Clearing JamsFor D440/D4201 Remove the dust cover from the paper feeding tray.2 Remove the paper in the paper feeding tray.3 Open

9-12Troubleshooting Clearing Jams5 Remove the toner cartridge from the machine.Remove your watch and any bracelets or rings when touching the inside o

xivLegal NoticesLegal NoticesLegal NoticesAs an ENERGY STAR Partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR Program

9-13Troubleshooting Clearing Jams7 Gently pull the jammed paper between the fixing assembly (A) and transfer roller (B) until the leading edge emerges

9-14Troubleshooting Clearing Jams When feeding paper from the paper feeding tray: When feeding paper from the multipurpose tray:11 Hold the toner c

9-15Troubleshooting Clearing Jams15 Close the rear cover.This operation is required only when <PAPER JAM/OPEN REAR COVER> appears on the displa

9-16Troubleshooting Error MessagesError MessagesSee the table below when the error and status messages appear on the display.Message Description Actio

9-17Troubleshooting Error MessagesMessage Description ActionSET PAPER AGAINSET TONER AGAINPaper is not loaded properly, or the toner cartridge is not

9-18Troubleshooting If <LOAD CORRECT PAPER> is displayedIf <LOAD CORRECT PAPER> is displayedWhen <LOAD CORRECT PAPER> appears on the

9-19Troubleshooting If a Power Failure OccursIf a Power Failure OccursIf a power failure occurs, you cannot copy, scan, or print documents.

9-20Troubleshooting If You Cannot Solve a ProblemIf You Cannot Solve a ProblemThis section describes the customer support services.Customer Support (U

Machine Settings 10Machine Settings This chapter describes how to change and check the machine settings.Machine Settings ...

10-2Machine Settings Machine SettingsMachine SettingsYou can adjust the machine settings from the Setting Menu to customize the way the machine works.

xvLegal NoticesLegal Notices Copyright Copyright Copyright © 2010 by Canon Inc. All rights reserved. No part of this publication may be reproduced,

10-3Machine Settings Setting MenuSetting MenuThe default settings are indicated in bold text.Depending on the country of purchase, some settings may n

10-4Machine Settings Setting MenuItem Settings Applicable Page5 2-SIDED 2-SIDED OFF1 > 2-SIDED:• TYPE OF OUTPUT (BOOK TYPE, CALENDAR TYPE)2 > 2

10-5Machine Settings Setting MenuItem Settings Applicable Page6 SPECIAL MODE Z OFFON––e-Manual“Maintenance”SYSTEM SETTINGSItem Settings Applicable Pag

10-6Machine Settings Setting MenuItem Settings Applicable Page3 IP ADDRESS 3 e-Manual“Network Settings (D460 Only)”1 PERMIT/REJECT REJECTPERMIT––2 STA

10-7Machine Settings Setting MenuItem Settings Applicable Page9 IP ADDRESS 9 e-Manual“Network Settings (D460 Only)”1 PERMIT/REJECT REJECTPERMIT––2 STA

10-8Machine Settings Setting MenuItem Settings Applicable Page6 SET IP ADD RANGE e-Manual“Network Settings (D460 Only)”OFFON1 IP ADDRESS 11 PERMIT/REJ

10-9Machine Settings Setting MenuItem Settings Applicable Page5 IP ADDRESS 5 e-Manual“Network Settings (D460 Only)”1 PERMIT/REJECT REJECTPERMIT––2 STA

10-10Machine Settings Setting MenuItem Settings Applicable Page9 IP ADDRESS 9 e-Manual“Network Settings (D460 Only)”1 PERMIT/REJECT REJECTPERMIT––2 ST

10-11Machine Settings Setting MenuItem Settings Applicable Page5 Bonjour SETTINGS OFFON––e-Manual“Network Settings (D460 Only)”1 Bonjour NAME Maximum

10-12Machine Settings Setting MenuItem Settings Applicable Page4 VIEW IP ADDRSSS e-Manual“Network Settings (D460 Only)”1 IPv4 1 IP ADDRESS2 SUBNET MAS

xviLegal NoticesLegal Notices(c)Copyright © 1994, 1997 Cygnus Solutions.All rights reserved.Redistribution and use in source and binary forms are perm

Appendix 11Appendix Specifications ...11-2General ...

11-2Appendix SpecificationsSpecificationsGeneralType Personal DesktopPower Source 120–127 V, 60 Hz (Power requirements differ depending on the country

11-3Appendix SpecificationsCopierScanning Resolution TEXT/PHOTO mode: 300 dpi × 300 dpiTEXT mode, PHOTO mode, TEXT/PHOTO+ mode: 600 dpi × 600 dpiPrint

11-4Appendix SpecificationsScanner (Scanning via Network)Host Interface 100Base-TX/10Base-TSystem Requirements Windows 2000/XP/Server 2003/Vista/7/Ser

11-5Appendix IndexIndexSymbols2-sided copying 3-182-Sided key 1-92-sided printing 4-10AADF 1-3CCancelingCopy job 3-5Print job 4-11Scan job 5-5C

11-6Appendix IndexJJamsDocument 9-2Paper 9-5Job Cancel/Status Monitor key 1-9LLocation xiMMain power switch 1-3Maintenance xRedistributing Toner

11-7Appendix IndexTroubleshootingClearing jams 9-2Error messages 9-16If a power failure occurs 9-19If you cannot solve a problem 9-20UUSB port 1-

CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-80

xviiLegal NoticesLegal NoticesThe Software Subjected to the Other ConditionsPlease refer to e-Manual on a CD-ROM bundled with this product, for more d

xviiiLegal NoticesLegal NoticesFCC (Federal Communications Commission)imageCLASS D460/D440/D420: F156600This device complies with Part 15 of the FCC R

iManuals for the MachineManuals for the MachineManuals for the MachineThe manuals for this machine are divided as follows. Please refer to them for de

xixLaser Safety Laser Safety Laser Safety Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product u

xx

Before Using the Machine1Before Using the MachineThis chapter describes what you should know before using this machine, such as the names of the parts

Before Using the Machine1-2Machine ComponentsMachine ComponentsThis section describes the parts names of the machine and their functions.External View

Before Using the Machine1-3Machine ComponentsD420●①ADF (Automatic Document Feeder)Holds documents and feeds them automatically into the scanning area.

Before Using the Machine1-4Machine Components⑱Platen glass coverOpen this cover when placing a document on the platen glass.

Before Using the Machine1-5Machine ComponentsExternal View (Back)D460●

Before Using the Machine1-6Machine ComponentsD440●

Before Using the Machine1-7Machine ComponentsD420●①Ethernet port (D460 Only)Connect the network cable.②USB portConnect the USB (Universal Serial Bus)

Before Using the Machine1-8Operation PanelOperation PanelThis section describes the names and functions of the operation panel keys, and describes all

Overview of the Machine FunctionsiiOverview of the Machine FunctionsDepending on the system configuration and product purchased, some functions may no

Before Using the Machine1-9Operation Panel①[Paper Settings] keyPress to specify the paper size and type for the paper cassette or multi-purpose tray.②

Before Using the Machine1-10Display (Standby Mode)Display (Standby Mode)Copy ModeThis section describes the copy standby mode. Be sure to press [COPY

Before Using the Machine1-11Toner CartridgeToner CartridgeThe average print yield of the Canon genuine starter toner cartridge which comes with the ma

Before Using the Machine1-12Toner CartridgeMaintaining the Toner CartridgeNote the following when handling the toner cartridge.Do not place the toner

Before Using the Machine1-13Toner Cartridge Toner low0 % 1 0 0 %T O N E R G A U G E Toner near empty0 %

Before Using the Machine1-14Entering CharactersEntering CharactersFor displays that require alphanumeric entries, follow the procedure below to enter

Before Using the Machine1-15Entering Characters1 Press repeatedly until an uppercase <C> appears.CN A M E [ A ]2 Pre

Before Using the Machine1-16 Timer Settings Timer SettingsTimer SettingsThe timer settings enables you to set the Sleep Mode. Setting th

Documents and Print Media 2Documents and Print Media This chapter describes the types of paper and documents that can be used with the machine and how

Documents and Print Media 2-2Documents RequirementsDocuments RequirementsPlaten Glass ADFType Plain paperThick documentsPhotographsSmall documents (e.

Overview of the Machine FunctionsiiiNetwork(D460 Only)This machine can be connected to a network. Connecting to a network enables you to use various f

Documents and Print Media 2-3Scanning AreaScanning AreaMake sure your document's text and graphics fall within the shaded area in the following d

Documents and Print Media 2-4Placing DocumentsPlacing DocumentsThis section describes how to place your documents on the platen glass and in the ADF.O

Documents and Print Media 2-5Placing Documents4 Gently lower the ADF.The document is ready for scanning.When closing the ADF, be careful not to get yo

Documents and Print Media 2-6Paper RequirementsPaper RequirementsPaper cassette Multi-purpose traySize (W × L) LTR, LGL, A4, B5, A5, Executive, Envelo

Documents and Print Media 2-7Printable AreaPrintable AreaThe shaded area indicates the approximate printable area of LTR paper. Note that the margin w

Documents and Print Media 2-8Loading PaperLoading PaperThis section describes how to load paper in the paper cassette and the multi-purpose tray.The d

Documents and Print Media 2-9Loading Paper5 Fan the paper stack and even the edges.6 Load the paper into the paper cassette with the print side up. Ma

Documents and Print Media 2-10Loading PaperFor D440/D4201 Open the paper feeding tray.2 Take out the dust cover from inside the machine.3 Slide out th

Documents and Print Media 2-11Loading Paper6 Load the paper into the paper feeding tray with the print side up. Make sure the paper stack sits below t

Documents and Print Media 2-12Loading Paper2 When setting paper, gently insert the paper into the multi-purpose tray with the print side up.When setti

ivContentsContentsManuals for the Machine ...iPreface ... vi

Documents and Print Media 2-13Loading Paper2 When setting paper, gently insert the paper into the multi-purpose tray with the print side up.When setti

Documents and Print Media 2-14Setting Paper Size and TypeSetting Paper Size and TypeThis section describes how to specify the paper size and type you

Documents and Print Media 2-15Setting Paper Size and TypeFor the Multi-Purpose Tray1 Press [Paper Settings] repeatedly to select <MP TRAY>, th

Documents and Print Media 2-16

Copying 3Copying This chapter describes the copying features.Overview of Copy Functions ...3-2Basic Copying Method

Copying 3-2Overview of Copy FunctionsOverview of Copy FunctionsIn addition to enlarging/reducing copies, you can make 2-sided copies or use the 2 on 1

Copying 3-3Overview of Copy Functions(p. 3-10)(p. 3-18)(p. 3-15)

Copying 3-4Basic Copying MethodBasic Copying MethodThis section describes the basic procedure for copying.1 Place documents on the platen glass or loa

Copying 3-5Canceling Copy JobsCanceling Copy JobsYou can cancel scanning or ongoing jobs.If you cancel a copy job during scanning, make sure to remove

Copying 3-6Selecting Image QualitySelecting Image QualityYou can adjust the image quality of copies according to the types of documents. A correct sel

vContentsContentsEnlarge/Reduce Images ... 3-10Preset Zoom ...3-10Custom Co

Copying 3-7Selecting Image Quality4 Use – [numeric keys] to enter the desired copy quantity (1 to 99). T E X T / P H O T O 11 0 0

Copying 3-8Adjusting DensityAdjusting DensityYou can adjust the density to the most appropriate level for the document either automatically or manuall

Copying 3-9Adjusting DensityAdjusting ManuallyYou can adjust the density to the most appropriate level for the document manually.1 Place documents.For

Copying 3-10Enlarge/Reduce ImagesEnlarge/Reduce ImagesYou can convert a standard-sized document to a different standard-sized copy (preset zoom), or y

Copying 3-11Enlarge/Reduce Images4 Press [ ] or [ ] to select the copy ratio, then press [OK]. 7 8 % L G L L T RP R E S E T R A T I O

Copying 3-12Enlarge/Reduce Images5 Use – [numeric keys] to enter the desired copy quantity (1 to 99). T E X T / P H O T O 1 9 5 %

Copying 3-13Collating CopiesCollating CopiesYou can sort copies into sets arranged in page order. This function is useful when making handouts for mee

Copying 3-14Collating Copies3 Press [Collate/2 on 1]. C O L L A T EC O L L A T E / 2 O N 1If you want to use <COLLAT

Copying 3-15Multiple Documents onto One Sheet (2 on 1)Multiple Documents onto One Sheet (2 on 1)This mode enables you to reduce two-page documents to

Copying 3-16Multiple Documents onto One Sheet (2 on 1)2 Press [COPY].3 Press [Collate/2 on 1] repeatedly to select <2 ON 1>, then press [OK]

viContentsContentsError Messages ... 9-16If <LOAD CORRECT PAPER> is displayed ...

Copying 3-17Multiple Documents onto One Sheet (2 on 1)4 Use – [numeric keys] to enter the desired copy quantity (1 to 99). T E X T / P H

Copying 3-182-Sided Copying2-Sided CopyingThis mode enables you to make 2-sided copies from 1-sided or 2-sided documents, or make 1-sided copies from

Copying 3-192-Sided Copying1 to 2-Sided CopyingYou can make 2-sided copies from 1-sided documents.1 Place documents.For details, see “Placing Document

Copying 3-202-Sided Copying6 Press [Start].If you want to copy multiple documents using the platen glass, place a document and press [Start] once f

Copying 3-212-Sided Copying7 Press [Start].To cancel all settings, press [Stop/Reset].When you switch the mode by pressing the mode keys such as

Copying 3-22Selecting Paper Size GroupSelecting Paper Size GroupThis section describes how to select the paper size group. The default setting is <

Copying 3-23Changing Standard ModeChanging Standard ModeThe Standard mode is the combination of copy modes that the machine automatically applies when

Copying 3-24Printing a Sample PagePrinting a Sample PageThis machine enables you to print a sample page. You can use this function to test how the pri

Copying 3-25Viewing Copy SettingsViewing Copy SettingsYou can check the current copy settings for <COLLATE>, <2-SIDED>, <2 ON 1>, an

Copying 3-26

viiPrefacePrefacePrefaceThank you for choosing a Canon product. Before using the machine, please read the following instructions for your safety.Avail

Printing 4Printing This chapter describes the basic print features.Overview of the Print Functions ...4-2Introduction to

Printing 4-2Overview of the Print FunctionsOverview of the Print Functions2-sided printouts, collated printouts and enlarged/reduced printouts are ava

Printing 4-3Overview of the Print Functions(p. 4-9)

Printing 4-4Introduction to Using Print FunctionsIntroduction to Using Print FunctionsMake sure that the printer driver is installed.For installing th

Printing 4-5Printing Documents from a ComputerPrinting Documents from a ComputerThis section is the explanation of the basic procedure for printing fr

Printing 4-6Printing Documents from a Computer5 Click [Print].Printing begins.If you want to cancel printing, see “Checking and Canceling Print Jobs,”

Printing 4-7Scaling DocumentsScaling DocumentsYou can enlarge or reduce documents to match the output paper size, such as reducing a document created

Printing 4-8Scaling Documents3 Select the output size of the document from [Output Size].The document is scaled automatically according to the setting

Printing 4-9Printing Multiple Pages on One SheetPrinting Multiple Pages on One SheetThis mode enables you to reduce multiple pages to fit onto one she

Printing 4-102-Sided Printing2-Sided Printing2-sided printing enables you to make 2-sided printouts. You can cut down print costs by half when copying

viiiHow to Use This GuideHow to Use This GuideHow to Use This GuideSymbols Used in This ManualThe following symbols are used in this manual to explain

Printing 4-11Checking and Canceling Print JobsChecking and Canceling Print JobsYou can check the status of print jobs and cancel a job before the prin

Printing 4-12

Scanning5Scanning This chapter describes how to use scanner functions.Overview of Scanner Functions ...5-2Introduction

Scanning5-2Overview of Scanner FunctionsOverview of Scanner FunctionsYou can retrieve documents scanned with this machine to your computer connected w

Scanning5-3Introduction to Using Scanner FunctionsIntroduction to Using Scanner FunctionsThis section describes the things that you must do before usi

Scanning5-4Basic Scanning OperationsBasic Scanning OperationsThis section describes the basic procedures for scanning documents.Scanning Documents to

Scanning5-5Basic Scanning Operations1 Place documents.2 Press [SCAN] repeatedly to select <NETWORK SCANNING>.3 Start Color Network ScanGear fr

Scanning5-6

Network (D460 Only)6Network (D460 Only) This chapter describes what the network is, what you can do with the network, and what you have to do to use t

Network (D460 Only)6-2Flowchart for Setting Up NetworkFlowchart for Setting Up NetworkFollow the procedures in the flowchart below to set up each netw