Canon PIXMA TS3150 User Manual

TS3100 seriesOnline ManualBasic OperationNetworkHandling Paper, Originals, FINE Cartridges, etc.MaintenanceOverview of the MachineInformation about Pa

Touch-enabled Device Users (Windows)For touch actions, you need to replace "right-click" in this document with the action set on the operati

Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr

ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ

köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa

Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz

mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu

Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora

mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla

Handling PrecautionsCanceling Print JobsStoring Printed ImagesLegal Restrictions on Scanning/CopyingPrinter Handling PrecautionsTransporting Your Prin

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

Printer Handling PrecautionsDo not place any object on the document cover!Do not place any object on the document cover. It will fall into the rear tr

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

Transporting Your PrinterWhen relocating the printer, make sure of the following.Important• Pack the printer in a sturdy box so that it is placed with

When repairing, lending, or disposing of the printerIf you have entered personal data, passwords and/or other security settings on the printer, such i

Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th

Main Components and Their UseMain ComponentsPower SupplyIndication of LCD113

Main ComponentsFront ViewRear ViewInside ViewOperation Panel114

Front View(1) document coverOpen to load an original on the platen glass.(2) paper supportOpen to load paper on the rear tray.(3) paper guideAlign wit

(8) operation panelUse to change the settings of the printer or to operate it.Operation Panel(9) platen glassLoad an original here.116

Rear View(1) power cord connectorPlug in the supplied power cord.(2) USB portPlug in the USB cable to connect the printer with a computer.Important• D

Inside View(1) FINE cartridge (ink cartridges)A replaceable cartridge that integrates print head and ink tank.(2) FINE cartridge holderInstall the FIN

Operation Panel* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.(1) ON buttonTurns the power on or off. B

Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."

(10) Paper Select buttonSelect the paper size of the printer.(11) OK buttonFinalizes the selection of paper size setting. This button is also used to

Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer121

Confirming that the Power Is OnThe ON lamp is lit when the printer is turned on.Even if the LCD is off, if the ON lamp is lit, the printer is on.Note•

Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The ON lamp flashes and then remains lit.Confirming

Important• When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to aut

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir

Indication of LCDThe number of copies, maintenance code, error code or various icons is displayed on the LCD.(1) Network statusAppears when Wireless L

(7) Paper sizeDisplays the current paper size. The paper size also flashes while you select the paper size afterpressing the Paper Select button.128

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope

2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributorhereby grants to You a perpetual, worldwide, non-e

Changing Printer Settings from Your Computer (Mac OS)Managing the Printer PowerChanging the Printer Operation Mode130

Managing the Printer PowerPrinter power supply is operated from Remote UI.Energy saving settingsEnergy saving settings allows you to set Auto power of

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.1. Check whether the printer is on and select Devic

Changing Settings from Operation PanelQuiet settingTurning on/off Printer AutomaticallyInitializing Printer SettingsSwitching/Disabling Wireless Conne

Quiet settingEnables this function on the printer if you want to reduce the operating noise, such as when printing at night.Follow the procedure below

Initializing Printer SettingsYou can initialize the printer settings.Important• For Windows:When using the printer over wireless LAN, note that initia

Switching/Disabling Wireless Connection FunctionFollow the procedure below to switch the wireless connection function or to disable it.1. Make sure th

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

* For the temperature and humidity conditions of papers such as photo paper,refer to the paper's packaging or the supplied instructions.Storage e

Wireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11bFrequency bandwidth: 2.4 GHzChannel: 1-11 or 1-13* Frequency bandwidth and av

7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor providesthe Work (and each Contributor provides its Con

Other Supported OSiOS, Android, Windows 10 MobileSome functions may not be available with the supported OS.Refer to the Canon web site for details.Mob

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area141

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

• A4• B5• A5• L(89x127mm)• KG/4"x6"(10x15)• 2L/5"x7"(13x18)• Hagaki• Square 5"x5" 127x127mmSpecial sizesSpecial page siz

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray Paper Output TrayCanon Red Label Superior <W

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

PrintingPrinting from Computer Printing from Smartphone/TabletPrinting from Digital Camera Paper Settings147

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (AirPrint)Printing Using Canon App

Printing from Application Software (AirPrint)Printing Using AirPrint BasicAdding AirPrint PrinterHow to Open AirPrint Printer Settings ScreenDisplay

Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met:* Redistr

Printing Using AirPrintYou can print photographs, E-mails, web pages, and other documents using AirPrint, even if the printerdriver is not installed o

Important•An error may occur if the paper size/type set in the print dialog is different from the paper size/typeset on the printer. Select the correc

Adding AirPrint PrinterProcedure for adding AirPrint printer to your Mac is explained.To re-add a printer that was deleted, open System Preferences -&

How to Open AirPrint Printer Settings ScreenThe settings screen of the AirPrint printer can be displayed from your application software.Opening the Pa

Display the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print dat

Deleting the Undesired Print JobIf the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jo

Removing AirPrint Printer That Is No Longer Required from List ofPrintersAirPrint printer that is no longer in use can be removed from the list of pri

Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi

Printing from iOS Device (AirPrint)Use AirPrint to print photographs, E-mails, web pages, and other documents without having to downloadspecial applic

Menu options appear.4.Tap Print5. Select your model name from Printer on Printer Options.Important•Because some applications do not support AirPrint,

Use is subject to license terms below.This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solar

6. Check Print SettingsSet the number of copies to be printed and print options, as needed.7. Tap PrintWhen you execute printing, the printer prints a

Deleting Print JobTo delete a print job with AirPrint, use one of the following two methods:• From printer: Use Stop button to cancel the print job.•

Printing/Scanning with Wireless DirectYou can connect devices (e.g. smartphone or tablet) to the printer by two methods below.• Wireless connection (c

Connecting the Device to the Printer1. Turn on wireless communication on your device.Enable "Wi-Fi" on your device's "Setting"

Paper SettingsBy registering the paper size of paper loaded on the rear tray, you can prevent the printer from misprintingby displaying the error code

When the paper size setting for printing is different from the paper sizesetting set to the printer:Ex:• Paper size setting for printing: A5• Paper si

For example, when the paper size setting for printing is A5 and the paper size setting set to A4 on theLCD, the printer starts printing with A5 on the

CopyingMaking Copies on Plain Paper Basics Copying on Photo PaperCopying Using Smartphone or Tablet167

Making Copies on Plain PaperLoad the original on the platen glass to copy on the A4, Letter, B5, or A5 sized plain paper.1. Make sure that the printer

Copying on Photo Paper• If you press the Color button or the Black button when the paper size is not selected on the LCD, anerror code appears on the

TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OFTHIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.---- Par

Copying on Photo PaperLoad the original on the platen glass to copy on the KG/10x15cm(4x6), 13x18cm(5x7), or Square size(127x127mm) photo paper.1. Mak

An Error OccursNote• The original is copied automatically by reducing/enlarging to fit the paper size of photo paper.The original is copied on photo p

ScanningScanning from Computer (Windows) Scanning from Computer (AirPrint)Scanning Using Smartphone/Tablet172

Scanning from Computer (AirPrint)Scanning According to Item Type or Purpose (IJ Scan Utility Lite)IJ Scan Utility Lite FeaturesScanning Easily (Auto S

Scanning According to Item Type or Purpose (IJ Scan Utility Lite)IJ Scan Utility Lite FeaturesScanning Easily (Auto Scan) BasicsScanning Documents an

IJ Scan Utility Lite FeaturesUse IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clickingthe correspondi

Note• To set the applications to integrate with, see Settings Dialog.176

Scanning Easily (Auto Scan)Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (AutoDocument Feeder).Importan

Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)178

Scanning Documents and PhotosScan items placed on the platen with settings suitable for documents or photos.Save documents in formats such as PDF and

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS

Scanning TipsPositioning Originals (Scanning from Computer)180

Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. I

Important•Large items (such as A4 size photos) that cannot beplaced away from the edges/arrow (alignment mark) ofthe platen may be saved as PDF files.

2. Place documents on ADF, and then adjust document guides to width of documents.Insert the documents face-up until a beep sounds.To scan both sides o

Scanning Using Smartphone/TabletUsing PIXMA/MAXIFY Cloud LinkPrinting/Scanning with Wireless Direct184

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownCannot Print or ConnectFor other questions about n

Scan Results Are Unsatisfactory (Mac OS)Cannot Print/Scan from Smartphone/TabletCannot Set Correctly (Network)Cannot Find Printer on Check Printer Set

Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele

Printing/Scanning from Smartphone/TabletConnecting Printer and Wireless Router Using Easy wireless connectCannot Connect Smartphone/Tablet to Wireless

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems189

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSE

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs the printer connected to th

Important• Note that some wireless routers distinguish SSIDs by the last alphanumeric character accordingto their bandwidth (2.4 GHz or 5 GHz) or purp

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting

ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Symbols Used in This Docum

MIT LicenseCopyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a

Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca

5. Restart computer.6. Make sure you have no application software running.7. Perform setup on web page.Note• You can use the Setup CD-ROM to redo setu

Cannot Find Printer while Using Wireless LANCheck1 Make sure the printer is turned on.Check2 Check the (Network status) icon on LCD.If the icon is n

Note•IJ Network Device Setup Utility allows you to diagnose and repair the network status.Select the link below to download IJ Network Device Setup Ut

Note•If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device.Check8 Make sure Enable bidirectional support is selected in the

Network Connection ProblemsPrinter Suddenly Cannot Be UsedNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router or Changing ItsSet

Printer Suddenly Cannot Be UsedCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via Wireless LANCannot

To check the current network settings of the printer, print out the network setting information.Printing Network SettingsNote• IJ Network Device Setup

Usable wireless channels may be limited depending on wireless network device used by your computer. Seethe instruction manual provided with your compu

Make sure wireless LAN is enabled on your device.For details, refer to your device's instruction manual.Check4 Make sure printer is selected as c

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

Check3 Make sure wireless router does not restrict which computers can access it.For more on connecting to and setting up your wireless router, see th

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router iscompatible with WPA/WPA2, you can also use WPA2 or WPA.

Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print

Check2 If filtering MAC addresses or IP addresses at wireless router, check that MACaddresses or IP addresses for computer, network device, and printe

Other Network ProblemsChecking Network InformationRestoring to Factory Defaults215

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

Checking Communication Between the Computer, the Printer, and theWireless RouterPerform a ping test to check if communication is taking place.• For Wi

Checking Network Setting InformationTo check the printer's network settings information, print out the network settings information.Printing Netw

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing or scanning operation f

Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/TabletCopying22

Printing ProblemsPrinting Does Not StartNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" ErrorPrint Results Are Unsatisfactory220

Printing Does Not StartCheck1 Make sure printer is securely plugged in and press ON button to turn it on.The ON lamp flashes while the printer is init

• For Windows:Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.Note• To

No Ink Comes OutCheck1 When a FINE cartridge runs out of ink, replace it with a new one.Check2 Is the FINE cartridge installed properly?If the FINE ca

• If problem is not resolved after performing print head deep cleaning twice:Ink may have run out. Replace the FINE cartridge.224

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

Check6 Clean paper feed roller.Cleaning Paper Feed RollersIf the measures above do not solve the problem, contact your nearest Canon service center to

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

Uneven or Streaked ColorsIf Printed Paper Has Been DiscoloredColors may fade with time if the printed paper is left for a long period of time.After pr

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong229

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the paper support (A).2.Pull out the paper outp

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Are the print head nozzles clogged?Print the

Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.After confirming that the FINE cartridge is installed pr

Colors Are UnclearCheck1 Is nozzle check pattern printed properly?Print the nozzle check pattern to determine whether the ink ejects properly from the

After confirming that the FINE cartridge is installed properly, close the cover.Note• Printed colors may not match screen colors due to basic differen

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

Check the intensity setting in the printer driver.Adjusting IntensityCheck6 Do not print outside recommended printing area.If you print outside the re

Scanning Problems (Mac OS)Scanning Problems238

Scanning ProblemsScanner Does Not WorkScanner Driver Does Not Start239

After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.5.Press Paper Select button (E) to select a paper s

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 With network connection, check the connection status and reco

Scanner Driver Does Not StartCheck 1 Make sure the application software supports AirPrint.Check 2 Select your scanner or printer on the application&ap

Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USB242

Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug prin

Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Installation and Download ProblemsCannot Install MP Drivers (Windows)Updating MP Drivers in Network Environment (Windows)247

Cannot Install MP Drivers (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the installati

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the MP Drivers.If the MP

6.Click the My Image Garden icon (G) in Quick Menu.The Guide Menu screen is displayed.Note•The number and types of icons displayed vary depending on y

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.Download the latest MP Drivers for your model on the download page

Errors and MessagesAn Error OccursMessage (Support Code) Appears251

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app

The error code appears on the LCD one by one.If the error code is "E03":Check the error code on the LCD and the support code corresponding w

3445 Prepare to print the other side followingthe instructions on the computer screen.E03 12031300The cover is open.Paper is jammed.• If the cover is

E33 – Cannot connect because multiple wirelessrouters are connecting to the printer.Press the printer's Black or Color button to re-solve the err

E47 – Cannot connect to server. Press the printer's OK button to resolve the er-ror and perform operations after a while.If you are using Google

E62 – Unexpected error occurred while scanning is inprogress.Press the printer's Black or Color button to re-solve the error.Change settings and

6910691169306931693269336936693769386940694169426943694469456946P10 B202B203B204B205Printer error has occurred. Turn off printer and unplug it.Contact

Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed

8.Click the folder (I) with photos you want to print.9.Click the photos (J) you want to print.For Windows:To select two or more photos at a time, clic

Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers andreinstall them from the Setup CD-ROM or the Canon

Inkjet Printer/Scanner/Fax Extended Survey Program Screen IsDisplayed (Windows)If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed,

• Changing confirmation screen setting:1. Make the following settings.◦ In Windows 10, right-click Start button and select Programs and Features.◦ In

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet P

List of Support Code for ErrorSupport code appears on your computer screen when errors occur.A "support code" is an error number, and appear

• A000 to ZZZZB202 B203 B204 B205 For paper jam support codes, see also List of Support Code for Error (Paper Jams).266

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

1300CausePaper is jammed when feeding paper from rear tray.What to DoIf the paper fed from the rear tray is jammed, remove the jammed paper from the p

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from therear tray, or if

For Mac OS:Specify the number of copies.12.Start printing.For Windows:Click Print.For Mac OS:Click Print.When the Print dialog starts, specify your pr

4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5.Slowly pull out paper, so as not to tear it.6. Make sure all jammed

• Any paper left under the FINE cartridge holder?• Any small bits of paper left in the printer?• Any paper left in the left and right empty spaces (B)

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the

1200CauseCover is open.What to DoClose the cover and wait for a while.Do not close it while you are replacing a FINE cartridge.273

1203CauseCover is opened during printing.What to DoIf paper remains inside the printer, slowly pull out the paper with both hands and close the cover.

1401CauseFINE cartridge is not installed.What to DoInstall the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Contact

1430CauseFINE cartridge cannot be recognized.What to DoRemove the FINE cartridge and reinstall it.If the error is not resolved, the FINE cartridge may

1485CauseAppropriate ink cartridge is not installed.What to DoPrinting cannot be executed because the ink cartridge is not compatible with this printe

1682CauseFINE cartridge cannot be recognized.What to DoReplace the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Con

1686CauseThe ink may have run out.What to DoThe function for detecting the remaining ink level will be disabled since the ink level cannot be correctl

Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon

1688CauseThe ink has run out.What to DoReplace the ink cartridge and close the cover.If printing is in progress and you want to continue printing, pre

168ACauseFINE cartridge is not installed properly, or FINE cartridge not compatible with this printer is installed.What to DoRetract the output tray e

1700CauseInk absorber is almost full.What to DoPress the printer's OK button to continue printing. Contact your nearest Canon service center to r

1890CauseProtective material or tape may still be attached to FINE cartridge holder.What to DoMake sure the protective material and tape have been rem

2900CauseScanning print head alignment sheet failed.What to DoPress the printer's OK button and check the following.• Make sure the print head al

2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

4102CauseMedia type and paper size are not set correctly.What to DoPress the printer's Stop button to cancel printing, change the media type or p

4103CauseCannot perform printing with current print settings.What to DoPress the printer's Stop button to cancel printing.Then change the print s

5011CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

5012CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.5.Press Paper Select button (E) to select a paper s

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure FINE cartridge holder motion is

5200CausePrinter error has occurred.What to DoTurn off printer and unplug it.After a while, plug in the printer again and turn it back on.If this does

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Note• In the case of warnings or errors ca

6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er

Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Cleaning t

6.Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet.7.Select Photo Print on Canon PRINT Inkjet/SELPHY.The list of photos saved on your s

CopyingThis section describes how to load originals and copy them to plain paper.1. Open the paper support (A).2.Pull out the paper output tray (B) an

After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.5.Press Paper Select button (E) to select a paper s

6.Open the document cover (G).7.Load the original WITH THE SIDE TO COPY FACING DOWN and align it with thealignment mark (H).8.Close the document cover

Important• Do not open the document cover until copying is complete.Note• Your printer is equipped with many other convenient copy features.Copying34

NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices

Changing Wireless LAN Connection MethodChanging Connection Mode• To add computer/smartphone/tablet to the printer:Connecting to Another Computer via L

RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn

Indication of LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Default Network SettingsLAN Connection DefaultsItem DefaultChange LAN Disable LANSSID BJNPSETUPWireless LAN security DisableIP address (IPv4) Auto set

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the printe

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

3-2-7 Channel Channel XX (1 to 13)3-2-8 Encryption Encryption method None/WEP/TKIP/AES3-2-9 WEP Key Length WEP key length (bits) Inactive/128/643-2-10

3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXXXXXX:XXXX

5-7 RAW Printing RAW printing setting Enable/Disable5-9 Bonjour Bonjour setting Enable/Disable5-10 Bonjour ServiceNameBonjour service name Bonjour ser

Changing Wireless LAN Connection MethodFollow either procedure below to change wireless LAN connection method (infrastructure or WirelessDirect).• For

Handling Paper, Originals, FINE Cartridges, etc.Loading PaperLoading OriginalsReplacing a FINE Cartridge48

Loading PaperLoading Plain Paper / Photo Paper49

Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172Scanning from Computer (AirPr

Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (

2. Pull out the paper output tray (B) and the output tray extension (C).3.Load paper vertically against the far right of the rear tray WITH THE PRINT

Important•Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (C) cancause paper jams.Note•Do not load sheet

5. Press Paper Select button (H) to select a paper size according to the paper loaded on therear tray and press OK button (I).Note• After loading pape

and an error code are displayed if these settings do not match to prevent incorrect printing. Whenthe error message and the error code are displayed,

Loading OriginalsLoading Originals on the Platen GlassSupported Originals55

Loading Originals on the Platen Glass1. Load an original on the platen glass.1. Open the document cover.2.Load the original WITH THE SIDE TO SCAN FACI

2. Close the document cover gently.Important• After loading the original on the platen glass, be sure to close the document cover before starting toco

Supported OriginalsItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc (BD/DVD/CD,

Replacing a FINE CartridgeReplacing a FINE CartridgeChecking the Ink Status with the Ink Lamps on the Operation PanelInk Tips59

Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216Restoring to F

Replacing a FINE CartridgeWhen remaining ink cautions or errors occur, the error code will appear on the LCD to inform you of theerror. In this state,

• Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.Both color ink and black ink a

2. Remove the FINE cartridge.Important• Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area.• Discard the empty

Important• If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area.Handle a FINE cartridge carefully.• Be caref

2.Push the FINE cartridge in and up firmly until it snaps into place.Important•Check if the FINE cartridge is installed correctly.64

• The printer cannot print unless both the color FINE cartridge and black FINE cartridge areinstalled. Be sure to install both cartridges.7.Close the

Checking the Ink Status with the Ink Lamps on the Operation PanelNote• The ink level detector is mounted on the printer to detect the remaining ink le

Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing. Ink is not only used for printing,

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2751430. . . .

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

Step3 Clean the print head.From the printerCleaning the Print HeadFrom the computer• For Windows:Cleaning the Print Heads•For Mac OS:Cleaning the Prin

From the computer• For Windows:Adjusting Print Head Position• For Mac OS:Adjusting Print Head Position72

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

Important• Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,it may not be scanned properly.•If the

7. Close the document cover gently, then press the Black button or the Color button.The printer starts scanning the print head alignment sheet, and th

Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses

Performing Maintenance Functions from Your Computer (Mac OS)Opening Remote UI for MaintenanceCleaning the Print HeadsAdjusting Print Head PositionChec

Opening Remote UI for MaintenanceYou can perform maintenance of printer and change the settings from a Remote UI.The following is the procedure to ope

Cleaning the Print HeadsThe print head cleaning function allows you to clear up clogged print head nozzle. Perform print headcleaning if printing is f

Before running the deep cleaning, check the following items:Check whether the printer is on and open the printer's cover.Check the following item

Adjusting Print Head PositionAny error in the print head installation position can cause color and line shifts. Adjusting the print headposition impro

Checking Ink Status from Your ComputerYou can check the detailed information such as the remaining ink level and the FINE cartridge types of yourmodel

CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning Paper Feed RollersCleaning Inside the Printer (Bottom Plate Cle

Cleaning Paper Feed RollersIf the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean th

After cleaning the paper feed rollers, turn on the power, then clean the paper feed rollers again.If the problem is not resolved after cleaning the pa

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p

Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death or serious personal injury caused by incorrectoperation of th

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OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsStoring Printed ImagesLegal Restricti

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)92

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Regulatory InformationUsers in the U.S.A.FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10462 (Contains FCC Approved WLAN Module K30365)Th

Users in CanadaThis device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to thefollowing two conditions:(1) this

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WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce

autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.