Canon LASERBASE MF3110 User Manual download pdf (Page 21)

CHAPTER

Customer Support

1-1

Introduction

This chapter describes the main components, the operation panel and the standby display of

the machine. It also explains how to set the energy saver function.

Customer Support

Your machine is designed with the latest technology to provide trouble-free

operation. If you encounter a problem with the machine's operation, try to solve it by

using the information in Chapter 9, "Troubleshooting." If you cannot solve the

problem or if you think your machine needs servicing, contact Canon Authorized

Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between

the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to

8:00 P.M. on Saturday.

For Canadian Users

Canon Canada Inc., offers a full range of customer technical support* options:

• For interactive troubleshooting, e-mail technical support, the latest driver

downloads and answers to frequently asked questions (www.canon.ca)

• Automated interactive telephone support on most current products 24 hours, 7

days a week (1-800-652-2666).

• Free live technical support 9:00 A.M. to 8:00 P.M. EST Monday through Friday

(excluding holidays) for products still under warranty (1-800-652-2666)

• The location of the authorized service facility nearest you (1-800-652-2666)

If the problem cannot be corrected by using one of the above technical support

options, repair options are available at the time of your call to the Free live technical

support number above or via the website at www.canon.ca

* Support program specifics are subject to change without notice.

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Canon LASERBASE MF3110 User Manual Page 21