Canon MP390 User's Guide Page 131
- Page / 187
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Chapter 13 Troubleshooting 129
Paper Curls
Outputting Stops While In-progress
Copying
X Problems Copying
The machine’s interior is dirty. If the machine’s interior is dirty with ink or there is a build-up of
paper dust, your printout may contain ink stains or be smudged.
Clean the machine. (See page 121)
Cause Action
Paper you are using is too thin. Use 17 lb.–28 lb. (64 g/m
2
–105 g/m
2
) paper for non-Canon branded
paper. (See page 21)
You have loaded curled paper in
the multi-purpose tray.
Uncurl the paper, then load it into the multi-purpose tray.
You are printing images that use a
large quantity of ink such as
photographs or pictures.
Use thicker paper such as Photo Paper Plus Glossy or High
Resolution Paper.
Cause Action
Paper does not feed properly. See “Cannot Print At All, Cannot Print Correctly,” on page 128.
The machine has been printing
continuously over a long period.
If so, the print head will overheat. To protect the print head, printing
will stop temporarily and resume after a period of time. Interrupt
printing when appropriate, turn OFF the machine, and wait at least
15 minutes.
CAUTION
The area around the print head may become extremely hot. Do not
touch it under any circumstances.
Cause Action
The document is not loaded
correctly.
Check that the document is loaded correctly on the platen glass.
(See page 19)
The image quality displayed on the
LCD is not suitable for the
document.
The image quality selection needs to be changed. (See page 32)
The document is not loaded with
the side to be copied face down.
Set the side to be copied face down.
The document that is copied has
been digitally printed.
Copying an original file may provide improved output quality
compared to making a copy of a document that has been digitally
printed.
Cause Action
- X Contents 5
- 10 Sending Faxes 6
- 11 Receiving Faxes 6
- 12 Maintenance 6
- 13 Troubleshooting 7
- 14 Appendix 7
- XReading The Document 9
- Keys Used In This Guide 10
- Terms Used In This Guide 10
- Introduction 11
- 10 Introduction Chapter 1 12
- Operation Panel 14
- X Menu Flow 16
- Chapter 1 Introduction 15 17
- 16 Introduction Chapter 1 18
- Chapter 1 Introduction 17 19
- Document And Paper 20
- Handling 20
- X Loading Documents 21
- X General Paper Guidelines 22
- Canon Specialty Paper 23
- Selecting The Correct Paper 24
- 2 Open the inner cover 28
- 4 Close the inner cover 28
- X Loading Paper 29
- Incorrect Correct 30
- IMPORTANT 31
- X Documents You Can Copy 32
- X Making Copies 33
- X Adjusting Image Quality 34
- Using Preset Copy Ratios 35
- Using Custom Copy Ratios 36
- X Advanced Copy Features 37
- 36 Copying Chapter 3 38
- Borderless Copying 39
- 38 Copying Chapter 3 40
- Repeating An Image On A Page 41
- 7 Press [Set] 42
- Creating A Mirror Image 43
- 42 Copying Chapter 3 44
- Photo Printing From 45
- A Memory Card 45
- X Compatible Memory Cards 46
- Inserting A Memory Card 47
- Removing A Memory Card 48
- Setting Borderless Printing 49
- Setting Vivid Photo Printing 50
- Setting Date Printing 51
- 3 Press [Photo Index Sheet] 52
- 12 Press [Photo Index Sheet] 55
- 14 Press [Set] 55
- X Printing All Images 56
- X Index Printing 58
- Printing An Index 59
- Printing A Single Image 61
- Printing A Range Of Images 63
- 8 Press [Set] 64
- 10 Press [Set] 64
- 3 Press [PHOTO PRINT] 66
- 4 Press [Color] 66
- Photo Printing Directly 67
- From A Digital Camera 67
- Becoming Familiar With 71
- The Software 71
- X Software Components 73
- Uninstalling The MP Toolbox 74
- Uninstalling The MP Drivers 75
- Reinstalling 75
- Printing From Your 76
- Computer 76
- X Printing Documents 77
- X Canceling Printing 78
- X Changing Print Settings 78
- Scanning Using The MP Toolbox 81
- 5 Click [Start] 82
- 3 Select the scanner driver 82
- 5 Click [Scan] 83
- 2 Press [SCAN] 83
- Preparing Your Machine 84
- THE SLEREXE COMPANY LIMITED 86
- ’?$@%&+()[]{}<> 87
- Entering The Date And Time 88
- (Sender Information) 88
- X Directory Dialing 89
- Changing Or Deleting An Entry 91
- X ACTIVITY REPORT 96
- X USER’S DATA LIST 96
- X TX REPORT 97
- X RX REPORT 97
- Sending Faxes 98
- X Before Sending Faxes 99
- X Sending Methods 100
- X Redialing A Busy Number 101
- X Documents Stored In Memory 102
- 3 Press [Set] 103
- 4 Press [Stop/Reset] 103
- X Special Dialing 104
- 6 Hang up the handset 105
- Receiving Faxes 106
- X Receive Modes 107
- X Setting The Receive Mode 109
- X Canceling Receiving 109
- X Memory Receiving 110
- X Paper Size And Type 110
- Maintenance 111
- Replacing An Ink Tank 112
- 8 Close the inner cover 113
- Resetting The Ink Counter 114
- 5 Press [Set] 115
- Step 2 Step 2 116
- 4 Press [Set] 117
- 116 Maintenance Chapter 12 118
- Cleaning The Print Head 119
- Aligning The Print Head 120
- CHANGE H VALUE 121
- MAINTENANCE 121
- 6.CALIBRATION 121
- CALIBRATING 121
- X Cleaning Your Machine 123
- 122 Maintenance Chapter 12 124
- Troubleshooting 125
- X Paper Is Jammed 127
- X The Cover Cannot Be Closed 128
- X When The Alarm Lamp Flashes 129
- X Problems Outputting 130
- X Problems Copying 131
- Memory Card 132
- Printing (From Computer) 135
- X Problems Receiving Faxes 136
- X Problems Sending Faxes 138
- X Telephone Problems 139
- Scanning 141
- LCD Messages 145
- Message Cause Action Details 146
- Error Message On Camera 150
- Cause Action 150
- Appendix 151
- Settings 152
- Function Key: [FAX] 153
- Function Key: [PHOTO PRINT] 153
- Appendix Chapter 14 154
- For details, see page 54 154
- For details, see page 59 154
- For details, see page 61 154
- For details, see page 64 154
- Menu: REPORTS/LISTS 155
- Menu: TEL# REGISTRATION 155
- Menu: USER SETTINGS 155
- 154 Appendix Chapter 14 156
- Menu: TX SETTINGS 156
- Menu: RX SETTINGS 157
- 156 Appendix Chapter 14 158
- Menu: INK VOLUME 158
- Menu: MAINTENANCE 158
- Chapter 14 Appendix 157 159
- Settings For Paper Types 160
- Chapter 14 Appendix 159 161
- 160 Appendix Chapter 14 162
- X About The Software Guide 164
- X Using The Online Help 165
- X Using The Utility Software 165
- X Safety Information 166
- 166 Appendix Chapter 14 168
- 168 Appendix Chapter 14 170
- Use Of Images 171
- X Users In The U.S.A 171
- Connection Of The Equipment 172
- FCC Notice 173
- X Users In Canada 174
- Specifications 176
- 1/8 in. (3.4 mm) 177
- System Requirements 178
- Ink Specifications 178
- Copy Specifications 178
- Photo Print Specifications 178
- Fax Specifications 179
- Telephone Specifications 179
- Print Specifications 180
- Scan Specifications 180
- 180 Appendix Chapter 14 182
- Index 181 183
- 182 Index 184
- Index 183 185
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