Canon MP390 User's Guide Page 141
- Page / 187
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Chapter 13 Troubleshooting 139
Scanning
X Problems Scanning
Cause Action
The USB hub or repeater is
defective.
If you can scan documents successfully after connecting the USB
cable directly to the computer, the USB hub or repeater may be
broken. Replace if necessary.
You cannot scan because the
machine is connected to a USB
hub.
Connect the USB cable directly to the computer without using a USB
hub. To connect to the computer via a USB hub, overwrite the INI
file by the following procedure. We recommend that you copy to
another folder the files you open in 1., and save the files before
overwriting them.
1. In Memo Pad or Text Editor, open the following files.
z Windows 98/Me
Windows/System/CNCMP51.ini
z Windows 2000
Winnt/system32/CNCMP51.ini
z Windows XP
Windows/System32/CNCMP51.ini
2. Below the last line, add the following two lines, and save the files.
Be careful not to overwrite any other portion of the file.
[Scan]
ReadSize=16
After installing the MP Toolbox
and MP Drivers, you installed a
TWAIN-compliant application.
After installing the software on the machine, if you install a
TWAIN-compliant application, the TWAIN system files may not be
correctly overwritten, and thus images may not be scanned. Uninstall
the software from the machine, then reinstall it. (See page 72)
The machine is not recognized in
the [Scanners and Cameras]
window of [Control Panel].
Follow this procedure to check whether the machine icon is present
in [Scanners and Cameras] of [Control Panel]:
1. Confirm that the USB cable is connected, and start the computer.
2. For Windows XP, click [Start] on the taskbar, then [Control
Panel]. (Other Windows: Click [Start] on the taskbar, point to
[Settings], then click [Control Panel].)
3. For Windows XP, in the [Control Panel] window, click [Printers
and Other Hardware], then [Scanners and Cameras]. (Other
Windows: Double-click [Scanners and Cameras].)
4. In the [Scanners and Cameras] window, if [WIA Canon MP390]
(Other Windows: [Canon MP390]) is present, the machine is
recognized. If not, uninstall the software and reinstall it.
(See page 72)
Memory is insufficient. Close other open applications and try again.
PC
- X Contents 5
- 10 Sending Faxes 6
- 11 Receiving Faxes 6
- 12 Maintenance 6
- 13 Troubleshooting 7
- 14 Appendix 7
- XReading The Document 9
- Keys Used In This Guide 10
- Terms Used In This Guide 10
- Introduction 11
- 10 Introduction Chapter 1 12
- Operation Panel 14
- X Menu Flow 16
- Chapter 1 Introduction 15 17
- 16 Introduction Chapter 1 18
- Chapter 1 Introduction 17 19
- Document And Paper 20
- Handling 20
- X Loading Documents 21
- X General Paper Guidelines 22
- Canon Specialty Paper 23
- Selecting The Correct Paper 24
- 2 Open the inner cover 28
- 4 Close the inner cover 28
- X Loading Paper 29
- Incorrect Correct 30
- IMPORTANT 31
- X Documents You Can Copy 32
- X Making Copies 33
- X Adjusting Image Quality 34
- Using Preset Copy Ratios 35
- Using Custom Copy Ratios 36
- X Advanced Copy Features 37
- 36 Copying Chapter 3 38
- Borderless Copying 39
- 38 Copying Chapter 3 40
- Repeating An Image On A Page 41
- 7 Press [Set] 42
- Creating A Mirror Image 43
- 42 Copying Chapter 3 44
- Photo Printing From 45
- A Memory Card 45
- X Compatible Memory Cards 46
- Inserting A Memory Card 47
- Removing A Memory Card 48
- Setting Borderless Printing 49
- Setting Vivid Photo Printing 50
- Setting Date Printing 51
- 3 Press [Photo Index Sheet] 52
- 12 Press [Photo Index Sheet] 55
- 14 Press [Set] 55
- X Printing All Images 56
- X Index Printing 58
- Printing An Index 59
- Printing A Single Image 61
- Printing A Range Of Images 63
- 8 Press [Set] 64
- 10 Press [Set] 64
- 3 Press [PHOTO PRINT] 66
- 4 Press [Color] 66
- Photo Printing Directly 67
- From A Digital Camera 67
- Becoming Familiar With 71
- The Software 71
- X Software Components 73
- Uninstalling The MP Toolbox 74
- Uninstalling The MP Drivers 75
- Reinstalling 75
- Printing From Your 76
- Computer 76
- X Printing Documents 77
- X Canceling Printing 78
- X Changing Print Settings 78
- Scanning Using The MP Toolbox 81
- 5 Click [Start] 82
- 3 Select the scanner driver 82
- 5 Click [Scan] 83
- 2 Press [SCAN] 83
- Preparing Your Machine 84
- THE SLEREXE COMPANY LIMITED 86
- ’?$@%&+()[]{}<> 87
- Entering The Date And Time 88
- (Sender Information) 88
- X Directory Dialing 89
- Changing Or Deleting An Entry 91
- X ACTIVITY REPORT 96
- X USER’S DATA LIST 96
- X TX REPORT 97
- X RX REPORT 97
- Sending Faxes 98
- X Before Sending Faxes 99
- X Sending Methods 100
- X Redialing A Busy Number 101
- X Documents Stored In Memory 102
- 3 Press [Set] 103
- 4 Press [Stop/Reset] 103
- X Special Dialing 104
- 6 Hang up the handset 105
- Receiving Faxes 106
- X Receive Modes 107
- X Setting The Receive Mode 109
- X Canceling Receiving 109
- X Memory Receiving 110
- X Paper Size And Type 110
- Maintenance 111
- Replacing An Ink Tank 112
- 8 Close the inner cover 113
- Resetting The Ink Counter 114
- 5 Press [Set] 115
- Step 2 Step 2 116
- 4 Press [Set] 117
- 116 Maintenance Chapter 12 118
- Cleaning The Print Head 119
- Aligning The Print Head 120
- CHANGE H VALUE 121
- MAINTENANCE 121
- 6.CALIBRATION 121
- CALIBRATING 121
- X Cleaning Your Machine 123
- 122 Maintenance Chapter 12 124
- Troubleshooting 125
- X Paper Is Jammed 127
- X The Cover Cannot Be Closed 128
- X When The Alarm Lamp Flashes 129
- X Problems Outputting 130
- X Problems Copying 131
- Memory Card 132
- Printing (From Computer) 135
- X Problems Receiving Faxes 136
- X Problems Sending Faxes 138
- X Telephone Problems 139
- Scanning 141
- LCD Messages 145
- Message Cause Action Details 146
- Error Message On Camera 150
- Cause Action 150
- Appendix 151
- Settings 152
- Function Key: [FAX] 153
- Function Key: [PHOTO PRINT] 153
- Appendix Chapter 14 154
- For details, see page 54 154
- For details, see page 59 154
- For details, see page 61 154
- For details, see page 64 154
- Menu: REPORTS/LISTS 155
- Menu: TEL# REGISTRATION 155
- Menu: USER SETTINGS 155
- 154 Appendix Chapter 14 156
- Menu: TX SETTINGS 156
- Menu: RX SETTINGS 157
- 156 Appendix Chapter 14 158
- Menu: INK VOLUME 158
- Menu: MAINTENANCE 158
- Chapter 14 Appendix 157 159
- Settings For Paper Types 160
- Chapter 14 Appendix 159 161
- 160 Appendix Chapter 14 162
- X About The Software Guide 164
- X Using The Online Help 165
- X Using The Utility Software 165
- X Safety Information 166
- 166 Appendix Chapter 14 168
- 168 Appendix Chapter 14 170
- Use Of Images 171
- X Users In The U.S.A 171
- Connection Of The Equipment 172
- FCC Notice 173
- X Users In Canada 174
- Specifications 176
- 1/8 in. (3.4 mm) 177
- System Requirements 178
- Ink Specifications 178
- Copy Specifications 178
- Photo Print Specifications 178
- Fax Specifications 179
- Telephone Specifications 179
- Print Specifications 180
- Scan Specifications 180
- 180 Appendix Chapter 14 182
- Index 181 183
- 182 Index 184
- Index 183 185
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