Canon PIXMA MX395 User Manual download pdf (Page 90)

When Change the paper A4/LTR/LGL Plain paper is displayed on the LCD, the paper settings

are incorrect.

In FAX paper settings, set Page size to A4, Letter, LTR, or Legal. Set Media type to Plain

paper.

* Some of page sizes are not available depending on the country or region of purchase.

Errors When You Send a Fax

If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT (there are

some errors for which the cause is also printed).

The causes corresponding to the error numbers are as follows.

No. Cause

Action

#001

Document is jammed in

the ADF.

The document is jammed in the ADF.

When the error is cleared, redo the operation.

#003 Document is too long.

You attempted to send a document longer than 15.75 inches /

400 mm.

You cannot send a document longer than 15.75 inches / 400

mm from the ADF.

"#003" is also printed if it takes time to send a page. Divide the

document or set the image quality (Fax resolution) to a lower

setting, then resend it.

#005 No answer.

The recipient's fax machine does not respond.

Contact the recipient and have the recipient check that the

telephone line is connected correctly.

#012 Try again.

There is no paper in the recipient's fax machine.

Contact the recipient and have the recipient load paper.

#017 No tone is detected.

The machine could not detect the dial tone.

Dial tone detect in Adv. FAX settings under Fax settings is

set to ON. Set to OFF.

Adv. FAX settings

#018 Line was busy.

The fax/telephone number you dialed is busy.

Try dialing again after waiting for a moment.

#022 Number is deleted.

The fax/telephone number registered to the memory dial is

incorrect.

Check the recipient's fax/telephone number, correct the fax/

telephone number registered to the memory dial code, then

send the document again.

Changing Registered Information

#037 Memory is full.

The machine could not send a fax because its memory is full.

Delete contents in memory, then send a fax again.

Document Stored in Machine's Memory

#059

Transmission has been

canceled due to a fax

information mismatch.

Transmission has been canceled because the machine could

not detect the recipient's fax machine information or the

information did not match the dialed number. This message is

displayed when Check RX FAX info in Security control

under Fax settings is set to ON.

For details, see Sending Faxes after Checking Information

(Checking the Recipient's Information).

#085

Try again in black & white

transmission.

The recipient's fax machine is not color-compatible.

Resend the document in black & white.

#099

The Stop button was

pressed during

transmission.

The Stop button was pressed to cancel transmission of the

document. Resend it if necessary.

#412

The fax could not be sent

from the computer.

The fax could not be sent from the computer (Windows only).

Ensure that the machine is connected with the computer

correctly and redo operation.

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Canon PIXMA MX395 User Manual Page 90

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