Canon PIXMA MX725 User Manual download pdf (Page 97)

Scanner Does Not Work after Upgrading Windows

Check: Disconnect the USB cable, then uninstall (delete) and reinstall MP

Drivers and IJ Scan Utility.

• Step 1: Uninstall MP Drivers.

See "Deleting the Unnecessary MP Drivers" for your model from Home of the Online Manual for how

to delete MP Drivers.

•

Step 2: Uninstall IJ Scan Utility.

•

Windows 7 / Windows Vista:

From the Start menu, select Control Panel > Programs > Uninstall a program.

Double-click Canon IJ Scan Utility.

When a confirmation appears, click Yes.

4. When uninstallation is complete, click OK.

IJ Scan Utility is deleted.

Note

In Windows 7 and Windows Vista, a confirmation/warning dialog box may appear when

installing, uninstalling, or starting up software.

This dialog box appears when administrative rights are required to perform a task.

If you are logged on to an administrator account, follow the on-screen instructions.

• Windows XP:

1. From the Start menu, select Control Panel > Add or Remove Programs.

2. Select Canon IJ Scan Utility, then click Remove.

3. When a confirmation appears, click Yes.

When uninstallation is complete, click OK.

IJ Scan Utility is deleted.

•

Step 3: Reinstall MP Drivers and IJ Scan Utility.

Reinstall MP Drivers and IJ Scan Utility using the Setup CD-ROM.

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Canon PIXMA MX725 User Manual Page 97