Canon Laser Class 310 Specifications download pdf (Page 79)

Troubleshooting

Finding Information

4-6

Edge of output is missing.

Cause The gutter width exceeds the allowable range.

Remedy Make sure the gutter setting for the document is within the specified range. The maximum gutter width is 1.2 inches, For

envelope, 0.4 inches.

Cannot print correctly with the resolution of 600 dpi.

Cause The resolution setting of 600 dpi is not appropriate for the application. Some applications do not support 600 dpi resolution.

Remedy Set the resolution to 300 dpi.

Uninstalling Printer Driver

If CARPS is not working properly, it might help to remove the CARPS software and install it again. Before you remove the

software, make sure the following.

- You have the installation software available for installation.

- No program is running on your computer.

■ From Printer Driver Uninstaller:

From the [Start] menu, select [Programs] (in Windows XP, [All Programs]) ➞ [Canon Printer Uninstaller] ➞ click [CARPS Printer

Driver Uninstaller Ver.2.0].

The [Delete Printer] dialog box appears.

Select the corresponding printer ➞ click [Delete].

The confirmation message dialog box appears.

Click [Yes].

The uninstallation is complete.

NOTE

The CARPS software can be uninstalled using the [Run] dialog box from the [Start] menu. To uninstall, enter “C:\Program

Files\Canon\PrnUninstall\CARPS Printer Driver 2.0\UNINSTAL.exe”.

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Canon Laser Class 310 Specifications Page 79