TS300 seriesOnline ManualBasic OperationNetworkMaintenanceOverview of the MachineInformation about PaperPrintingCopyingScanningFrequently Asked Questi
Turning the Printer On and OffTurning on the printer1. Press the ON/Stop button to turn on the printer.The ON lamp flashes and then remains lit.Confir
Important• When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to aut
Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described
Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON/Stop button, then c
Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (macOS)Changing Settings from Oper
Changing Printer Settings from Your Computer (Windows)Changing the Print OptionsRegistering a Frequently Used Printing ProfileSetting the FINE Cartrid
PrintingPrinting from Computer Printing from Smartphone/TabletPrinting from Digital Camera Paper Settings129
Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (AirPrint)Printing Using Canon App
Printing from Application Software (Windows Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correctin
Basic Printing SetupThis section describes settings on the Quick Setup tab used for basic printing.1. Check that printer power is on2. Load paper in p
Setting a Page Size and OrientationThe paper size and orientation are essentially determined by the application software. When the page sizeand orient
Setting the Number of Copies and Printing OrderYou can also set the number of copies on the Quick Setup tab.1. Open the printer driver setup window2.
• Print from Last Page: /Collate: •Print from Last Page: /Collate: 4.Click OKWhen you execute print, the specified number of copies will be printe
Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight
Check the Page Size list. When you want to change it, select another page size from the list. The listdisplays only sizes that can be used for borderl
Note• When the Amount of Extension slider is set to the leftmost position, image data will be printed in thefull size. If you set this when printing t
Scaled Printing1.Open the printer driver setup window2.Set scaled printingSelect Scaled from the Page Layout list on the Page Setup tab.3.Select the p
•Specify a scaling factorDirectly type in a value into the Scaling box.The current settings are displayed in the settings preview on the left side of
Note• Selecting Scaled changes the printable area of the document.145
Tiling/Poster PrintingThe tiling/poster printing function allows you to enlarge image data, divide it into several pages, and printthese pages on sepa
If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box,and then click OK.Image DivisionsSelect the nu
Note• Click the deleted pages to display them again.• Right-click the settings preview to select Print all pages or Delete all pages.2.Complete the se
Duplex PrintingYou can also set duplex printing in Additional Features on the Quick Setup tab.1.Open the printer driver setup window2.Set duplex print
6. Complete the setupClick OK on the Page Setup tab.When you execute print, the document is first printed on one side of a sheet of paper. After one s
Printing on Postcards1. Load postcard on the printer2. Open the printer driver setup window3.Select commonly used settingsDisplay the Quick Setup tab,
Overview of the Printer DriverCanon IJ Printer DriverOpening Printer Driver's Setup ScreenCanon IJ Status MonitorChecking Ink Status from Your Co
Canon IJ Printer DriverThe Canon IJ printer driver (simply called printer driver below) is software that you install onto yourcomputer so that it can
Opening Printer Driver's Setup ScreenYou can display the printer driver's setup screen from your application software or by clicking the pri
Canon IJ Status MonitorThe Canon IJ Status Monitor is an application software that shows the status of the printer and the progressof printing. You wi
In such cases, take the appropriate action as described.158
Checking Ink Status from Your ComputerYou can check the remaining ink level and the FINE cartridge types for your model.1. Open the printer driver set
Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri
3. Set the Page Layout that you want, and then click OK to close the window.4. Without starting printing, close the Print dialog box.5. Open Word&apos
Printer Driver DescriptionQuick Setup tab DescriptionMain tab DescriptionPage Setup tab DescriptionMaintenance tab DescriptionCanon IJ Status Monitor
Quick Setup tab DescriptionThe Quick Setup tab is for registering commonly used print settings. When you select a registered setting,the printer autom
If Page Size, Orientation, and Copies were set from the application software, those settings havepriority.Note• The combination of the Additional Feat
4-on-1 PrintingPrints four pages of the document, side by side, on one sheet of paper.To change the page sequence, click the Page Setup tab, select Pa
PortraitPrints the document so that its top and bottom positions are unchanged relative to the paper feeddirection. This is the default setting.Landsc
DefaultsRestores all the settings you have changed to their default values.Click this button to return all settings on the Quick Setup, Main, and Page
Custom Paper Size dialog boxThis dialog box allows you to specify the size (width and height) of the custom paper.UnitsSelect the unit for entering a
2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributorhereby grants to You a perpetual, worldwide, non-e
Main tab DescriptionThe Main tab allows you to create a basic print setup in accordance with the media type. Unless specialprinting is required, norma
DraftThis setting is appropriate for test printing.CustomSelect this when you want to set the printing quality level individually.Set...Select Custom
Important• Certain print quality levels cannot be selected depending on the settings of Media Type.Note• The High, Standard, or Draft print quality mo
contrast.You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.Print a pattern for color adjustmentWhen
LargeCyan/Magenta/Yellow 19Intensity/Contrast 25SmallCyan/Magenta/Yellow 7Intensity/Contrast 9Color Variation Between InstancesSets the amount of colo
Adjusting Color Balance Using Sample Patterns (Printer Driver)Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)Specifying Color Corr
Page Setup tab DescriptionThe Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this taballows you to set th
Rotate 180 degreesPrints the document by rotating it 180 degrees against the paper feed direction.The width of print area and the amount of extension
Specify...Opens the Page Layout Printing dialog box.Click this button to set details on page layout printing.Tiling/PosterThis function enables you to
Important• When the application software that you used to create the document has the same function, givepriority to the printer driver settings. Howe
7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor providesthe Work (and each Contributor provides its Con
Page BorderPrints a page border line around each document page.Check this check box to print the page border line.Tiling/Poster Printing dialog boxThi
Preview IconShows the settings made on the Booklet Printing dialog box.You can check what the document will look like when printed as a booklet.Margin
Disable the color profile setting of the application softwareChecking this check box disables information in the color profile that was set on the app
Prevention of Print Data LossYou can reduce the size of the print data that was created with the application software and then printthe data.Depending
Place stamp over textSets how the stamp is to be printed over the document.Check the Stamp check box to enable this.Check this check box to print a st
Date/Time/User Name to display the creation date/time and user name of the printed document.The setting items in the Stamp tab change depending on the
Placement TabThe Placement tab allows you to set the position where the stamp is to be printed.Preview WindowShows the status of the stamp configured
Preview WindowShows the status of the bitmap set on the Background tab.FileSpecifies the name of the bitmap file to be used as the background.Select F
Maintenance tab DescriptionThe Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of theprinter. Maintenance
About dialog boxWhen you click About, the About dialog box is displayed.This dialog box displays the version, copyright, and module list of the printe
Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met:* Redistr
Canon IJ Status Monitor DescriptionThe Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by th
FINE cartridgesIf a low ink warning or an empty ink cartridge error occurs, the status monitor displays an icon.The status monitor also uses images to
Start when Windows is StartedAutomatically starts the Canon IJ Status Monitor when Windows is started.Remote UI menuYou are able to open the printer&a
Installing the Printer DriverYou can access our web site through the Internet and download the latest printer driver and XPS printerdriver for your mo
Printing Using Canon Application SoftwareEasy-PhotoPrint+ GuideMy Image Garden GuideQuick Menu Guide193
General Notes (Easy-PhotoPrint+)Easy-PhotoPrint+ Operating RequirementsCookiesWhat Is Easy-PhotoPrint+?Easy-PhotoPrint+ Features Starting Easy-Photo
Printing Using a Web ServiceUsing PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud Print195
Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi
Printing from iPhone/iPad/iPod touch (iOS)Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHYPrinting from iOS Device (AirPrint)Pr
Printing from Smartphone/Tablet (Android)Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHYPrinting with Google Cloud PrintPrinti
Use is subject to license terms below.This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solar
Printing with Wireless DirectYou can connect devices (e.g. smartphone or tablet) to the printer by two methods below.• Wireless connection (connecting
Enable "Wi-Fi" on your device's "Setting" menu.For more on turning on wireless communication, see your device's instruct
Paper SettingsBy registering the size of the paper loaded on the rear tray, you can prevent the printer from misprinting byflashing Alarm lamp and Pap
When you start printing, the Alarm lamp and the Paper lamp indicating the paper size setting for printingflashes in synchronization.Select one of the
• When you print from Windows:The Alarm lamp flashing which prevents misprinting is disabled by default.To change the setting:Changing the Printer Ope
Making Copy Using Smartphone/Tablet (Smartphone Copy)The printer allows you to make a copy using a camera on your smartphone/tablet (Smartphone Copy).
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OFTHIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.---- Par
Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca
6. Make sure you have no application software running.7. Perform setup on web page.Note• You can use the Setup CD-ROM to redo setup.•For macOS:1.Click
Cannot Find Printer while Using Wireless LANCheck1 Make sure the printer is turned on.Check2 Make sure the Network lamp is lit on the printer.If not,
Checking Printer Connection Status Using IJ Network Device Setup UtilitySee below for starting up IJ Network Device Setup Utility.• For Windows:Starti
Check8 Make sure Enable bidirectional support is selected in the Ports sheet of theproperties dialog box of the printer driver. (Windows)If not, selec
Cannot Find Printer after Searching it on Printer Detection ScreenDuring SetupThe printer could not be detected with the current setup method.Select S
Searching Printer by IP Address or Host Name During SetupIf the printer cannot be found on the Select Printer screen, search for the printer by an IP
3. Enter IP address or host name and click Next.Printer search starts.If an error screen appears:Resolve the error according to the instruction on the
Network Connection ProblemsPrinter Suddenly Stopped Working for Some ReasonNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router o
Printer Suddenly Stopped Working for Some ReasonCannot Connect to Printer after Network Configuration ChangeCannot Connect to Printer via Wireless LAN
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS
If the Wireless lamp is not lit, the printer is not connected to the wireless router. Check the environment orsettings of the wireless router.Check4 M
Note•IJ Network Device Setup Utility allows you to diagnose and repair the network status.Select the link below to download IJ Network Device Setup Ut
Cannot Connect to Printer through Wireless DirectCheck1 Check the power status of printer and other devices (smartphone or tablet).Turn on the printer
Note•Though an antenna is attached to most wireless routers, note that some of them have it inside.Check7 Make sure 5 devices are already connected.Wi
Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro
Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router iscompatible with WPA/WPA2, you can also use WPA2 or WPA.
Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print
Check2 If filtering MAC addresses or IP addresses at wireless router, check that MACaddresses or IP addresses for computer, network device, and printe
Administrator Password Set for Printer UnknownInitialize the printer settings.Initializing Printer SettingsAfter initializing the printer settings, re
Printing Is SlowCheck1 Printer may be printing a large job from another computer.Check2 Make sure the printer is not placed too far away from the wire
ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Symbols Used in This Docum
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSE
Cannot Access to Internet on Wireless LAN from CommunicationDeviceCheck1 Is your device connected to printer using Wireless Direct?If your device is c
Ink Level Not Shown on Printer Status Monitor (Windows)Use the printer driver with bidirectional communication.Select Enable bidirectional support in
Cannot Print or ConnectRedo printer setup if one of conditions below is applied.• if you have replaced a computer or wireless router• if you have chan
Other Network ProblemsChecking Network InformationRestoring to Factory Defaults247
Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co
Checking Communication Between the Computer, the Printer, and theWireless RouterPerform a ping test to check if communication is taking place.• For Wi
Checking Network Setting InformationTo check the printer's network settings information, print out the network settings information.Printing Netw
Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing operation from a comput
Message Appears on Computer During SetupScreen to Enter Password Appears During Setup (Windows)Encryption Settings Screen Appears When Wireless Router
Connecting Printer and Wireless Router Using Easy wirelessconnectUsing "Easy wireless connect" allows you to register wireless router inform
MIT LicenseCopyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a
Cannot Connect Smartphone/Tablet to Wireless RouterCheck Is the wireless LAN antenna displayed on your smartphone/tablet?Example:If the antenna is not
Downloading Canon PRINT Inkjet/SELPHYDownload Canon PRINT Inkjet/SELPHY from App Store and Google Play.For iOSFor AndroidYou can use AirPrint if you u
Checking Wireless Router SSID/KeyThough an antenna is attached to most wireless routers, note that some of them have it inside.For details, refer to y
Checking Wireless Router SSID for Smartphone/TabletCheck it from the setting screen of your smartphone/tablet.Example:For details on how to display th
Privacy Separator/SSID Separator/Network Separation FunctionIf a privacy separator, SSID separator, or Network separation function is enabled on the w
Setting Up Using Smartphone/TabletRefer to Getting Started or visit here to perform setup.Note• Before performing setup, we recommend you connect the
Error Occurs During Wireless LAN SetupCheck1 Check wireless router locationMake sure the printer is not placed far away from the wireless router.The p
• For manual setup:WPS (PIN Code) ConnectionIf the measures above do not resolve the problem, make sure the DHCP of the wireless router is enabled.261
Checking Status CodeYou can check the current network status by printing network information. "Status Code" represents thenetwork status.Fol
Problems while Printing from Smartphone/TabletCannot Print from Smartphone/Tablet263
* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina
Cannot Print from Smartphone/TabletIf you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommunicate with
If the Wireless lamp is not lit, the printer is not connected to the wireless router. Check the environment orsettings of the wireless router.Check4 A
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as awireless router is nearby, it may cause inte
Select the identifier for Wireless Direct (SSID) specified for the printer as the connection destination fordevices.Check the destination on your devi
Cannot Find Printer from Smartphone/Tablet while Using BluetoothIf you cannot find the printer from your smartphone/tablet, it is possible that your s
You can connect only one device to the printer via Bluetooth at the same time.If another device is connected to the printer, wait for a while or turn
If you changed the device name of the printer on Remote UI, only the initial part of the device name may bedisplayed on Canon PRINT Inkjet/SELPHY.In t
Printing ProblemsPrinting Does Not StartInk Is Not Coming OutPaper Does Not Feed Properly/"No Paper" ErrorPrint Results Are Unsatisfactory27
Printing Does Not StartCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON/Stop button to turn on.
Check5 Is your printer's printer driver selected when printing?The printer will not print properly if you are using a printer driver for a differ
Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/Tablet23
Ink Is Not Coming OutCheck1 Check the estimated ink levels.• For Windows:Checking the Ink Status from Your Computer (Windows)•For macOS:Checking the I
After performing the print head cleaning, print the nozzle check pattern and examine the pattern.• If problem is not resolved after performing print h
Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following
Check6 Clean paper feed roller.Cleaning Paper Feed RollersIf the measures above do not solve the problem, contact your nearest Canon service center to
Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p
If Printed Paper Has Been DiscoloredColors may fade with time if the printed paper is left for a long period of time.After printing, dry the paper suf
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong280
White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Are the print head nozzles clogged?Print the
Load paper with the printable side facing up.Refer to the instruction manual supplied with the paper for detailed information on the printable side.Ch
Colors Are UnclearCheck1 Are the print head nozzles clogged?Print the nozzle check pattern to determine whether the ink ejects properly from the print
Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the paper support (A).2.Pull out the paper outp
After confirming that the FINE cartridge is installed properly, close the cover.Note• Printed colors may not match screen colors due to basic differen
Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines
Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print
1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she
Check the intensity setting in the printer driver.Adjusting IntensityCheck6 Do not print outside recommended printing area.If you print outside the re
Cannot Complete PrintingCheck1 Select setting not to compress printing data. (Windows)If you select the setting not to compress the printing data with
Lines Incomplete or Missing (Windows)Check1 Are you using Page Layout Printing or Binding Margin function?When the Page Layout Printing or Binding mar
Images Incomplete or Missing (Windows)Check1 Select setting not to compress printing data.If you select the setting not to compress the printing data
Ink Blots / Paper Curl Ink Blots Paper CurlCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 If intensity is set hi
Back of Paper Is SmudgedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform bottom plate cleaning to clean in
After loading paper on the rear tray, either of the Paper lamp lights up.5. Check paper size setting.If the paper size loaded on the rear tray is diff
Uneven or Streaked Colors Uneven Colors Streaked ColorsCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Are the pr
Perform print head deep cleaning.If the problem is not resolved after performing print head deep cleaning, turn off the printer and performprint head
Printing StopsCheck1 Is paper loaded?Make sure paper is loaded.If necessary, load paper.Check2 Do documents to be printed have many photographs or ill
Cannot Print Using AirPrintCheck1 Make sure printer is turned on.If the printer is turned on, turn it off and back on, and then check whether the issu
Mechanical ProblemsPrinter Does Not Turn OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USB298
Printer Does Not Turn OnCheck1 Press ON/Stop button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unpl
Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t
USB Connection ProblemsPrinting Is Slow/Hi-Speed USB Connection Does Not Work/"Thisdevice can perform faster" Message Appears (Windows)If yo
Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port
Installation and Download ProblemsCannot Install Printer Driver (Windows)Updating Printer Driver in Network Environment (Windows)303
8.Click the folder (I) with photos you want to print.9.Click the photos (J) you want to print.For Windows:To select two or more photos at a time, clic
Cannot Install Printer Driver (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the instal
• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the printer driver.If th
Errors and MessagesAn Error OccursMessage (Support Code) Appears306
An Error OccursWhen an error occurs in printing such as the printer is out of paper or paper is jammed, the Alarm lampflashes or ON lamp and Alarm lam
17149 flashes Protective material or tape may still be attached to FINE cartridge holder. 189011 flashes Paper type and size settings are not correct.
9 flashes Printer error has occurred. 6800680110 flashes An error requiring a repair has occurred. B202B203B204B205Other cases than above Printer erro
When a Support Code and a message are displayed on the computerscreen (Windows):Note• For details on how to resolve errors without Support Codes, see
Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed
Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver andreinstall it from the Setup CD-ROM or the
Inkjet Printer/Scanner/Fax Extended Survey Program Screen IsDisplayed (Windows)If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed,
For macOS:Specify the number of copies.12.Start printing.For Windows:Click Print.For macOS:Click Print.When the Print dialog starts, specify your prin
• Changing confirmation screen setting:1. Make the following settings.◦ In Windows 10, right-click Start button and select Programs and Features.◦ In
• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern
2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet P
List of Support Code for ErrorSupport code appears on your computer screen when errors occur.A "support code" is an error number, and appear
• A000 to ZZZZB202 B203 B204 B205 For paper jam support codes, see also List of Support Code for Error (Paper Jams).318
List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap
1300CausePaper is jammed when feeding paper from rear tray.What to DoIf the paper fed from the rear tray is jammed, remove the jammed paper from the p
Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from therear tray, or if
4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5.Slowly pull out paper, so as not to tear it.6. Make sure all jammed
• Any paper left under the FINE cartridge holder?• Any small bits of paper left in the printer?• Any paper left in the left and right empty spaces (B)
Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon
1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the
1200CauseCover is open.What to DoClose the cover and wait for a while.Do not close it while you are replacing a FINE cartridge.325
1203CauseCover is opened during printing.What to DoIf paper remains inside the printer, slowly pull out the paper with both hands and close the cover.
1401CauseFINE cartridge is not installed.What to DoInstall the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Contact
1430CauseFINE cartridge cannot be recognized.What to DoRemove the FINE cartridge and reinstall it.If the error is not resolved, the FINE cartridge may
1485CauseAppropriate ink cartridge is not installed.What to DoPrinting cannot be executed because the ink cartridge is not compatible with this printe
1682CauseFINE cartridge cannot be recognized.What to DoReplace the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Con
1686CauseThe ink may have run out.What to DoThe function for detecting the remaining ink level will be disabled since the ink level cannot be correctl
1688CauseThe ink has run out.What to DoReplace the ink cartridge and close the cover.If printing is in progress and you want to continue printing, pre
168ACauseFINE cartridge is not installed properly, or FINE cartridge not compatible with this printer is installed.What to DoRetract the output tray e
After loading paper on the rear tray, either of the Paper lamp lights up.5.Check paper size setting.If the paper size loaded on the rear tray is diffe
1700CauseInk absorber is almost full.What to DoPress the printer's RESUME button to continue printing. Contact your nearest Canon service center
1890CauseProtective material or tape may still be attached to FINE cartridge holder.What to DoMake sure the protective material and tape have been rem
4102CauseMedia type and paper size are not set correctly.What to DoPress the printer's ON/Stop button to cancel printing, change the media type o
4103CauseCannot perform printing with current print settings.What to DoPress the printer's ON/Stop button to cancel printing.Then change the prin
5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure FINE cartridge holder motion is
5200CausePrinter error has occurred.What to DoTurn off the printer and unplug it.After a while, plug in the printer again and turn it back on.If this
5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.340
6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Cleaning Pap
General Notes (Easy-PhotoPrint+)Easy-PhotoPrint+ Operating RequirementsCookiesWhat Is Easy-PhotoPrint+?Easy-PhotoPrint+ Features Starting Easy-Photo
General Notes (Easy-PhotoPrint+)Easy-PhotoPrint+ Operating RequirementsCookiesWhat Is Easy-PhotoPrint+?Easy-PhotoPrint+ Features Starting Easy-Photo
NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices
Changing Wireless LAN Connection MethodChanging Connection Mode• To add computer/smartphone/tablet to the printer:Connecting to Another Computer via L
RestrictionsWhen connecting another device while a device (such as a computer) is already connected to the printer,connect it using the same connectio
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con
Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn
Default Network SettingsLAN Connection DefaultsItem DefaultChange LAN Disable LANSSID BJNPSETUPWireless LAN security DisableIP address (IPv4) Auto set
Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a
Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For macOS:For Windows:To add a computer to connect to the printer
Initializing Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Switch
Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain
3-2-7 Channel Channel XX (1 to 13)3-2-8 Encryption Encryption method None/WEP/TKIP/AES3-2-9 WEP Key Length WEP key length (bits) Inactive/128/643-2-10
3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXXXXXX:XXXX
5-7 RAW Printing RAW printing setting Enable/Disable5-9 Bonjour Bonjour setting Enable/Disable5-10 Bonjour ServiceNameBonjour service name Bonjour ser
Changing Wireless LAN Connection MethodFollow either procedure below to change wireless LAN connection method (infrastructure or WirelessDirect).• For
Handling Paper, FINE Cartridges, etc.Loading PaperReplacing a FINE Cartridge45
Loading PaperLoading Plain Paper / Photo Paper46
Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (
2. Pull out the paper output tray (B) and the output tray extension (C).3.Load paper vertically against the far right of the rear tray WITH THE PRINT
Note•Do not load sheets of paper higher than the load limit mark (G).After loading paper on the rear tray, either of the Paper lamp lights up accordin
Maintenance tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187Canon IJ Status Moni
on the printed surface. If you notice blurring or uneven colors, increase the print quality setting andtry printing again.• To prevent incorrect print
Replacing a FINE CartridgeReplacing a FINE CartridgeInk Tips51
Replacing a FINE CartridgeWhen remaining ink cautions or errors occur, the Alarm lamp will flash to inform you of the error. In thisstate, the printer
• Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.Both color ink and black ink a
2. Remove the FINE cartridge.Important• Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area.• Discard the empty
Important• If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area.Handle a FINE cartridge carefully.• Be caref
Important• Insert the FINE cartridge gently so that it does not hit the electrical contacts on the FINE cartridgeholder, or cause trouble with the FIN
• The printer cannot print unless both the color FINE cartridge and black FINE cartridge areinstalled. Be sure to install both cartridges.7.Close the
Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing. Ink is not only used for printing,
MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu
Searching Printer by IP Address or Host Name During Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . 230Network Connection Problems. . . .
If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin
Cleaning Paper Feed RollersIf the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean th
After cleaning the paper feed rollers, turn on the power, then clean the paper feed rollers again.If the problem is not resolved after cleaning the pa
Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains caused by ink from the inside of the printer. To prevent a printed paper from stainin
72
OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsStoring Printed ImagesLegal Restricti
Lines Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290Images Incomplete or
SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)74
Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th
Regulatory InformationUsers in the U.S.A.FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10464 (Contains FCC Approved WLAN Module K30365, F
About Radio WavesDo not use this product near medical equipment or electronic equipment. Radio wave interference canaffect the operation or performanc
Paper typesThis product can be used to print on both recycled and virgin paper (certified to an environmentalstewardship scheme), which complies with
WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w
place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce
autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.
Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr
ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ
4102. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3364103. . . .
köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz
mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu
Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora
mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla
Handling PrecautionsCanceling Print JobsStoring Printed ImagesLegal Restrictions on Printing/CopyingPrinter Handling PrecautionsTransporting Your Prin
Legal Restrictions on Printing/CopyingPrinting or modifying printed copies of the following may be punishable under law.This list is non-exhaustive. W
Printer Handling PrecautionsDo not place any object on the printer!Do not place any object on the printer. It may fall into the rear tray and cause th
Transporting Your PrinterWhen relocating the printer, make sure of the following.Important• With the FINE cartridge left installed in the printer, pre
When Repairing, Lending, or Disposing of the PrinterIf you have entered personal data, passwords and/or other security settings on the printer, such i
Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses
Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th
Main Components and Their UseMain ComponentsPower Supply95
Main ComponentsFront ViewRear ViewInside ViewOperation Panel96
Front View(1) Smartphone Copy GridUse to place an original for smartphone copy.(2) operation panelUse to change the settings of the printer or to oper
Rear View(1) power cord connectorPlug in the supplied power cord.(2) USB portPlug in the USB cable.Make sure the terminal orientation is correct when
Inside View(1) FINE cartridge (ink cartridges)A replaceable cartridge that integrates print head and ink tank.(2) FINE cartridge holderInstall the FIN
Operation Panel* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.(1) Paper Select buttonSelect the paper s
(9) Network lampLights up when wireless LAN is activated.(10) Direct buttonPerform Wireless Direct settings or activates/deactivates Wireless Direct.(
Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer102
Confirming that the Power Is OnThe ON lamp is lit when the printer is turned on.Note• It may take a while for the printer to start printing immediatel
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