Canon CanoScan FB620U User Manual download pdf (Page 35)

Problems with Scanning

Scanner will not scan

Cause 1: Scanner not powered up

Solution: Securely connect the AC adapter to the scanner and electrical outlet

(See Quick Start Guide)

Cause 2: Scanning unit locked

Solution: Unlock scanning unit by setting lock switch to unlocked position

(See Quick Start Guide)

Cause 3: Software incorrectly installed

Solution: Reinstall software (See Quick Start Guide)

Scanning unit fails to return to ready position (front of scanner)

Cause: AC adapter out of contact with electrical outlet or scanner while scanning

unit in motion

Solution:

Clear all documents and objects from the document glass, close the document

cover, unplug the AC adapter from the electrical outlet and then plug it back in

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Canon CanoScan FB620U User Manual Page 35