Canon CanoScan FB620U User Manual download pdf (Page 33)

Problems starting ScanGear CS-U as a TWAIN driver from within another application

Cause 1: Insufficient memory (RAM) available to start ScanGear CS-U

Solution: Close other programs and start ScanGear CS-U

Cause 2: ScanGear CS-U already running as a TWAIN driver within another application

Solution: Close the ScanGear CS-U already running as a TWAIN driver (See ScanGear CS-U

User’s Guide electonic manual)

Cause 3: ScanGear CS-U is not installed

Solution: Install ScanGear CS-U (See Quick Start Guide)

Cause 4: Application program is not TWAIN_32 compatible

Solution: Start ScanGear CS-U from within a TWAIN_32 compatible program

Cause 5: The scanner not selected

Solution: Select scanner following the directions included in the application manual

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Canon CanoScan FB620U User Manual Page 33