Canon VB-S31D Operations Manual

ENGLISHNetwork CameraNetwork CameraOperation GuideBe sure to read this Operation Guide before using the network camera.

10Chapter 2 Initial SettingsPreparing the Camera for Use... 24Installi

100Display Screen of Intelligent Function Setting Tool(1) Video Display AreaThe video currently captured by the camera is shown. Detection areas are s

Intelligent Function Setting Tool1015Admin ToolsIf camera control privileges are not obtained, this function is grayed out.(10)[Detection Settings]Sho

102 Intelligent Function SettingsWhen you click [Add] in the [Detection Setting List], the [New Detection Settings] dialog box is displayed. Set the

Intelligent Function Setting Tool1035Admin ToolsSetting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab)

104 Setting Event Operations ([Event] tab) Set operations to be performed upon detection of changes in a subject.[Event] tab(1) Specify the operation

Intelligent Function Setting Tool1055Admin ToolsAn outline for the detection object is drawn using a polygon with up to 32 points.If there are multipl

106[Object Size (%)]Enter a value or move the slider to set the ratio of the size of an object that was left behind in the detection area to the size

Intelligent Function Setting Tool1075Admin ToolsNoteDetection will not be possible for three seconds after the change ratio is modified when camera ta

108[Copy event settings] Copy the event operations of the detection setting selected.[Paste event settings] Paste the copied event operations to the d

109Admin Tools5This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer(1) [Download] Download log files from

11Table of ContentsChapter 5 Admin ToolsAdmin Tools Overview...

110(13)[Date & Time]Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Sp

Log Viewer1115Admin Tools Saving a Log to a File/Opening a Saved LogHow to SaveClick [Save to local file] and save using the [Save As] dialog box.How

112This utility manages video recorded on a memory card. It allows you to play back recorded video and download it to a computer, display a video list

Recorded Video Utility1135Admin ToolsConfirming Recorded VideoThe video list displays the following information:[Date & Time]Displays the date and

114Downloading VideoDownload video recorded on a memory card to a computer.Click [Browse] to specify a folder.The video is downloaded to the specified

Recorded Video Utility1155Admin ToolsNote• [Real Time] can be selected only for playback of downloaded videos.• [Not Downloaded] or [Partially Downloa

116[Save Playback Frame As]Video frames that are being displayed can be saved as a separate file.Clear the [Enable H.264 playback] checkbox to play H.

117Admin Tools5This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to the Privacy Mask Set

118

Chapter 6Admin Viewer/VB Viewer❏ Differences between the Admin Viewer and the VB Viewer❏ User Authorities and Camera Control Privileges❏ Viewer Startu

12Control for Admin ... 117Using Control for Admin...

120Accessing this viewer via a web browser allows you to display video and operate the camera. Two types of viewer are available, the Admin Viewer and

Overview of Viewer121Admin Viewer/VB Viewer6[Administrator] This user is given all authorities. The user name is fixed to “root”.The Administrator can

122*1 PTZ: Pan, tilt, zoom*2 If video distribution authority is disabled, users can no longer use VB Viewer.Video DistributionAudio DistributionVB Vie

1236Admin Viewer/VB ViewerLaunching the ViewerSee “Chapter 3 Top Page of the Camera” > “User Authentication” (p. 32) for information on the user na

124Display Screens of Admin ViewerThe following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin

How to Operate the Viewer125Admin Viewer/VB Viewer6(11)[Obtain/Release Camera Control] buttonThis button is used to obtain/release the camera control

126(5) [Reconnect] buttonThe camera is reconnected. (6) [Audio Reception] buttonDisplays the Receive Audio panel.(7) Control Privilege Status Indicato

How to Operate the Viewer127Admin Viewer/VB Viewer6Controlling the CameraObtain camera control privileges before carrying out the following operations

128 Changing the Camera Zoom Ratio Move the knob on the slider up or down to zoom in or outThe camera zoom ratio will change according to the knob po

How to Operate the Viewer129Admin Viewer/VB Viewer6position that was adjusted at the time of installation by transmitting just part of the camera effe

Chapter 1Before Use❏ Camera Features❏ Software Information❏ Operating Environment and Precautions

130PTZ panel to the preset position and display the video inside the frame in the video display area.Click the [Home Position] button to move the prev

How to Operate the Viewer131Admin Viewer/VB Viewer6• When the viewer is launched, the display screen size opens at [Actual Pixels]. Displaying in Ful

132Select the [Receive audio] checkbox in the Receive Audio panel that appears and use the slider to set an appropriate volume.Note• To receive audio,

1336Admin Viewer/VB ViewerThe operations and settings that can be performed only in the Admin Viewer are explained. Magnifying Part of the Video (View

134NoteAfter changing the preview frame, the video display area will continue to display the cropped video corresponding to the preview frame even aft

Performing Operations and Settings in the Admin Viewer135Admin Viewer/VB Viewer6NoteChanging the [Pan/Tilt] speed or [Zoom] speed will not change the

136(1) Exposure ModeSelect from [Auto], [Manual], [Auto (Flickerless)] or [Auto (Shutter-priority AE)]. If [Auto] is selected for [Day/Night] under [C

Performing Operations and Settings in the Admin Viewer137Admin Viewer/VB Viewer6Example of setting method:Illuminate a white subject (white paper, etc

138• Click [Register] after completing the above settings to register the custom settings. (1) Custom setting buttonSelect the numbered button with th

Performing Operations and Settings in the Admin Viewer139Admin Viewer/VB Viewer6 Adjusting Image Quality(1) [Noise Reduction]Select [Mild], [Standard

14This camera integrates both camera and server functions into a compact network camera.* In this manual, the memory card that can be used with the ca

140(3) [Intelligent Function (Volume detection)]The volume detection status is displayed. When sound that meets the criteria selected under [Event] &g

Chapter 7Appendix❏ Memory Card Access❏ Modifiers❏ Troubleshooting❏ List of Log Messages❏ List of Viewer Messages❏ Restore Default Settings❏ List of Fa

142You can set the camera so that the following data is saved automatically to the camera’s memory card. (“Chapter 4 Setting Page”, “[Memory Card] Mem

Memory Card Access1437Appendix File Name Format for Data Downloaded with Recorded Video UtilityExample: Video, manually recorded on Sept. 10, 2013, s

144According to the setting item, you can specify parameters using modifier “% characters”.Note• A runtime error will occur if the specified name does

Modifiers1457Appendix Available ModifiersThe modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 52) [Parameter (

146Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a lo

Troubleshooting1477AppendixThe camera cannot be controlled. • If you connect the Admin Viewer as an administrator, you will have exclusive possession

148Log Messages on the CameraLog messages are classified into the following types.NoteIf no content is recorded in a log for approximately two hours,

List of Log Messages1497Appendix Application (Uploader) MessagesA004 Starting and stopping of uploader [info] A040 Number of uploads (MAIL) [notice]

151Before UseInstalled Software Admin Viewer/VB Viewer (See Chapter 6 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which c

150A470 Uploader initialization failed [crit]  Application (Audio Server) MessagesB001 Starting and shutdown of audio server [info] B011 Audio client

List of Log Messages1517AppendixV200 Video input warning [warning] V300 Video input error [err] V320 Internal error in intelligent service [err] V321

152V420 Could not start intelligent service [crit] V421 Intelligent service error [crit]  Application (Memory Card) MessagesM001 Starting and stoppin

List of Log Messages1537AppendixH201 Timeout disconnect [warning]  System MessagesS001 System started [info] S002 System settings changed [info] S010

154S311 Working error in external input/output service [err] S312 Working error in timer service [err] S410 Event service initialization error [crit]

List of Log Messages1557AppendixR004 RTSP TEARDOWN request received [info]R005 Starting multicast [info]R006 Stopping multicast [info]R101 RTP session

156R302 Parameter acquisition failure [err]R303 Metadata distribution initialization failure [err]R304 Abnormal termination of client [err]R304 Client

157Appendix7Messages Displayed in the Information FieldMessages displayed in the information field of the viewer are classified into the following thr

158 Warning MessagesMessage ExplanationCould not connect to the camera. Connection failed due to an invalid IP address, etc. The camera is busy. Th

159Appendix7It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and want to set the

16that can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras can be registered. RM-VThis additional license lets you install RM-64/RM-

160The reset switch is located in a recessed area. Push the switch using the tip of a slender object such as a clip. All settings of the camera, excep

161Appendix7List of Factory Default SettingsItem Setting• User Name (Administrator ID) root• Administrator password camera• Path to setting pages

162• Camera Position ControlRestricted to Presets No RestrictionCamera Position without Control Do not return to Home Position• External Input Device

List of Factory Default Settings1637AppendixMulticast Port 0Multicast TTL 0Audio Transmission Disable• RTP Streaming 5Video Size H.264(1)Frame Rate 5M

164External Device Output for OFF EventDisable• External Device OutputOperation Mode Normally OpenActive Output Format ContinuousPulse Output Time (se

List of Factory Default Settings1657Appendix16: / 32 Yes17: / 32 Yes18: / 32 Yes19: / 32 Yes20: / 32 Yes• IPv6 Host Access RestrictionsApply Host Acce

166Destination Prefix Length 16IKE Pre-Shared Key SA ESP Encryption Algorithm AESSA ESP Authentication AlgorithmHMAC_SHA1_96SA ESP Encryption Key (out

List of Factory Default Settings1677AppendixIPsec Mode Tunnel ModeDestination IPv4 AddressDestination IPv6 AddressSource IPv4 AddressSource IPv6 Addre

168SpecificationsCameraImage Sensor 1/4.85 type CMOS (primary color filter) 1/3 type CMOS (primary color filter)Number of Effective Pixels Approx

Specifications1697AppendixExposure Compensation9 levelsSmart Shade Control Auto/Manual/DisableAuto: 3 levelsManual: 7 levels– Brightens shaded areas o

Camera Software171Before UseRM-Lite (See the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the

170“ONVIF” is a trademark of ONVIF Inc.Presets Max. 20 positionsIntelligent Functions Video: Detection Types: moving object detection, abandoned obje

Specifications1717Appendix*1 (W): maximum wide angle, (T): maximum telephoto*2 Distribution capability values of the camera. The actual frame rate ma

172Numerics802.1X Authentication ...67AAbandoned Object Detection ...105Access Control

Index173Appendix7FFactory Default Settings ... 159, 161Filter ... 111,

174Operating the External Device Output ...137Operation Mode ...57Operation Settings ...

Index175Appendix7Video Server ... 54Video Size ...

BIE-7001-001 © CANON INC. 2014

18For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon We

191Before UseNotes on Use When the [Windows Firewall] Function is EnabledWhen the VB Initial Setting Tool is started, the [Windows Security Alert] dia

2Thank you for purchasing a Canon Network Camera VB-S30D/VB-S31D/VB-S800D/VB-S900F (hereafter referred to as the camera). For indoor use only.This Ope

20Note that even when the content block dialog box does not appear, JavaScript is sometimes disabled under the standard security settings, which may l

Notes on Operating Environment211Before Use Enabling the Sound Function to Use AudioIn Windows Server 2008/Windows Server 2012, the sound function is

22

Chapter 2Initial Settings❏ Preparing the Camera for Use❏ Initial Setting Tool Installation❏ Initial Settings

24▼▼▼▼▼▼Preparing the Camera for UsePerforming Initial Settings for the CameraBefore installing the camera, read this chapter and use the VB Initial S

Preparing the Camera for Use252Initial SettingsOperatingIf an error message appears or the camera fails to operate correctly, see the error message an

26Install the following software to perform initial settings for the camera.• VB Initial Setting Tool: Software required for performing initial camera

Installing the Necessary Software272Initial SettingsThe VB Initial Setting Tool icon appears on the desktop.Notes on Use with Internet Explorer 9 or G

28Use the VB Initial Setting Tool to configure the camera network. To launch the VB Initial Setting Tool, double-click the [VB Initial Setting Tool] i

292Initial SettingsOnce initial settings are complete, check the video on the camera with the VB Viewer. When doing so, set the computer network setti

Introduction3Trademark Notice• Canon and the Canon logo are registered trademarks of Canon Inc. •Microsoft, Windows, Windows Vista, Internet Explorer,

30

Chapter 3Top Page of the Camera❏ Accessing the Setting Page, Admin Tools and Viewer

32Accessing the Top Page of the CameraFrom the top page of the camera, you can navigate to the Setting Menu to configure various camera settings, laun

Chapter 4Setting Page❏ Administrator Password and Network Detailed Settings❏ Camera Date and Time Settings❏ Camera Name and Initial Camera Settings Re

34From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from

35Setting Page4The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera

36 Returning to the Setting MenuClick [Settings menu] at the top right of each setting page to return to the Setting Menu. NoteClick on [Help] at t

37Setting Page4Administrator Password(1) [Password] Set the administrator password. Up to eight (single-byte) ASCII characters (space or printable cha

38(5) [AutoIP]Set AutoIP to [Disable] or [Enable].(6) [IPv4 Address (AutoIP)]When [Enable] is selected in (5), an automatically set IP address is disp

[Network] Setting Administrator Password, LAN, IP Address, DNS, etc394Setting Page(3) [Name Server Address (DHCP)]Select [Use DHCP] or [Use DHCP/DHCPv

4Open Source SoftwareThe product (camera and included RM-Lite) contains Open Source Software modules. For details, see “ThirdPartySoftware-E.pdf” (Thi

40Current Date and Time[Date], [Time] The date and time currently set in the camera are shown. Setting(1) [Setting Method] Select from [Set manually],

[Date and Time] Setting Date and Time414Setting Page• If [Synchronize with NTP server] is selected and the IP address of the NTP server is incorrect o

42Camera Name[Camera Name] Be sure to enter [Camera Name (alphanumeric characters)].Up to 15 ASCII characters (spaces and printable characters) may be

[Camera] Setting Initial Camera Settings and External Device Name434Setting Page[Average] The entire screen is metered by averaging. A stable exposure

44Note• Focusing may be difficult for the following types of subjects when [Focus] is set to [Auto] or [One-shot AF]. Subjects Difficult to Focus On•

[Camera] Setting Initial Camera Settings and External Device Name454Setting PageSelect [30] or [60] if brightness changes frequently, such as when a l

46All Videos(1) [Video Size Set]Select the set of video sizes used by the camera from [1920 x 1080 / 960 x 540 / 480 x 270], [1280 x 720 / 640 x 360 /

[Video] Setting Video Size, Quality and Frame Rate474Setting Page(3) [Target Bit Rate (kbps)] If [Use bit rate control] is selected in (2), select a d

48(5) [Position of time display] Select [Upper left], [Upper right], [Lower left] or [Lower right] for the position of time display information. (6) [

49Setting Page4RTP Server(1) [RTP]Set RTP to [Disable] or [Enable].(2) [RTSP Authentication Method]Set the RTSP authentication method to [Basic Authen

5User ManualsThis camera comes with an “Installation Guide” and “Operation Guide” (this manual) included in the Setup CD-ROM. In the Setup CD-ROM, the

50Note• RTP stream URLrtsp://IP_address:port_number/rtpstream/config1(~5)=r|u|m[=r|u|m] is optional and can be omitted. If specified, specify only one

51Setting Page4General Upload(1) [Upload] Select [Upload Disabled], [HTTP Upload] or [FTP Upload] for the upload method.(2) [Video Format]Select the [

52– From the Intelligent Function Setting Tool [Event] tab > disable [ON Event Operation], [OFF Event Operation] or [Detected mode Operation] (p. 1

[Upload] Setting HTTP/FTP Upload and E-mail Notification534Setting Page[User Setting] Video is uploaded according to the file naming method specified

54Video Server(1) [Maximum Number of Clients] Set the maximum number of clients that can be connected to the camera at the same time. Up to 30 clients

[Server] Setting the Video Server, Audio Server and HTTP Server554Setting PageHTTP Server(1) [Authentication Method] Set the authentication method use

56Video Record Setting(1) [Video Record Action]Select the destination of a video recorded when an event occurs. To record to a server selected on the

[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer574Setting Pagenecessary to set the presets with the Preset Sett

58(4) [Inactive Event Operation] Select the operation to be performed upon an inactive event. If [Enable] is selected, (6) [Preset], (7) [Video Record

[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer594Setting PageSelect [Disable] to disable Day/Night Mode switch

6The following items must be observed when using the camera.If they are not observed, injury, death and/or property damage may occur. Read the followi

60Authorized User Account(1) [User Name], [Password] Enter the user name and password and then click [Add]. The authorized user will be added to the u

[Access Control] Setting User Access Privileges614Setting PageIPv6 Host Access Restrictions(1) [Apply Host Access Restrictions] Set IPv6 host access r

62IPsec (1) [IPsec] Key settings for use with IPsec can be selected as [Auto Key Exchange] or [Manual].Auto Key Exchange Settings(1) [IPsec SA Encrypt

[IPsec] Setting IPsec634Setting Page(8) [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange) (up to 127 characters). NoteIf auto

64identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP. z If [Security Protocol] was set

65Setting Page4Certificates(1) [Create Self-Signed Certificate] After entering each of the following settings, click [Exec] to create a self-signed ce

66(6) [Display Server Certificate Details] Click [Exec] to view the details of the certificate. (7) [Display Self CA Certificate] Used for the purpose

67Setting Page4802.1X Authentication(1) [802.1X Authentication]Set 802.1X authentication to [Disable] or [Enable].Initially, if [802.1X Authentication

68(5) [Delete Certificate]Deletes all installed CA certificates, client certificates, and client private keys.Only “CA Certificate” is displayed when

69Setting Page4Memory Card Operations (unmount status) (1) [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the memory c

Safety Precautions7Precautions for Use Precautions for Use of Built-In Camera Functions and Included SoftwareNotes on Cleaning Warning • If you discov

70Memory Card Operations (mount status) (1) [Mount/Unmount] In mount status, [Unmount] will appear. Click [Unmount] to unmount the memory card. (2) [O

[Memory Card] Memory Card Operations and Settings714Setting PageNoteFor accessing files saved to the memory card, see “Memory Card Access” (p. 142). I

72(1) [LAN] LAN interface, maximum packet size settings (p. 37)(2) [IPv4] IP address, IPv4 settings, etc. (p. 37) (3) [IPv6] Settings regarding IPv6 (

73Setting Page4Device Information[Model Name], [Firmware Version], [Serial Number], [Build Number], [MAC address] Displays information about the curre

74(1) Video Display AreaDisplays video currently captured by the camera.(2) [Resize] buttonEach time this button is clicked, the screen size of the vi

Chapter 5Admin Tools❏ Privacy Mask Setting❏ Panorama Image Registration ❏ View Restriction Setting ❏ Camera Preset Setting❏ Intelligent Function Set

76Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs.Admin ToolsThis is the t

Admin Tools Overview775Admin ToolsPreset Setting ToolA tool that lets you set presets and the home position visually. You can make the desired setting

78Launching the Admin ToolsThe Admin Tools can be launched from the top page of the camera.A user authentication window appears.The Admin Tools top pa

79Admin Tools5A tool that lets you cover certain areas on the camera video with privacy masks.When the camera is panned, tilted, or zoomed, the privac

8MaintenanceTurn off the power before cleaning the camera.  Cleaning of Exterior1 Dampen a soft cloth with water or diluted neutral detergent and wip

80such as in the Admin Viewer, the control privileges will be obtained the moment the Privacy Mask Setting Tool is launched.(6) [Control for Admin] bu

Privacy Mask Setting Tool815Admin Tools (1) Privacy Mask AreaEnabled privacy mask areas are shown filled with color. Disabled privacy mask areas are

82Changing/Deleting a Privacy Mask AreaHow to ChangeClick the privacy mask area you want to change in the registered privacy mask display area (captur

83Admin Tools5A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoo

84Display Screens of Panorama Creation Tool(1) [Load from camera] Show the panorama image saved in the camera. (2) [Save to camera] Save the currently

Panorama Creation Tool855Admin ToolsNote• While a panorama image is being created, the connection of anyone other than Administrators and connections

86View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit

View Restriction Setting Tool875Admin ToolsDisplay Screens of View Restriction Setting Tool(1) Video Display AreaThe video currently captured by the c

88(10)[Display in panorama screen] Apply the current view restriction settings to the panorama screen. At this point, the settings are not yet saved i

View Restriction Setting Tool895Admin Tools• The pan and tilt ranges vary depending on the zoom ratio (view angle). • If the view restriction will be

9Table of ContentsIntroduction ... 2Dis

90A tool that lets you set presets and the home position. You can set up to 20 presets and the home position while viewing the preview in the panorama

Preset Setting Tool915Admin ToolsDisplay Screens of Preset Setting Tool(1) Video Display AreaThe video currently captured by the camera is shown. Pan,

92• [White Balance]Set the white balance of the camera to [Auto] or according to the light source of the condition in which it is used. For details on

Preset Setting Tool935Admin ToolsIf you click on the panorama screen, the preview frame will move to center on the clicked point.The settings are refl

94NoteDigital PTZ is a function for transmitting only the specified part of a camera video. Therefore, this function reduces the load on the network.

Preset Setting Tool955Admin ToolsPreset Tour Set a preset tour whereby the camera tours and monitors the multiple presets currently set.  [Preset Tou

96When you complete setting the tour schedule list, click [Save settings]. The settings are saved in the camera. NoteThe home position cannot be added

97Admin Tools5This tool is used to set intelligent functions that perform uploads, notify the viewer, etc., if a change has occurred in the captured v

98Abandoned Object DetectionDetect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects

Intelligent Function Setting Tool995Admin ToolsCautionNotes on Use of This CameraThe intelligent functions are not suitable for applications where hig